친애하는 고객: 귀하의 의견과 저희 호텔에 만족하셨다니 감사드립니다. 곧 저희 호텔에서 다시 뵐 수 있기를 기대합니다. 안나 루이즈. 고객 서비스.

Estimado Liliana: Nos alegra mucho saber que su experiencia en nuestro hotel. Agradecemos sus comentarios positivos y nos complace haberle brindado una estancia satisfactoria. Siempre nos esforzamos por ofrecer un excelente servicio y una experiencia memorable a nuestros huéspedes. Esperamos verle nuevamente en el futuro y poder superar sus expectativas una vez más. Anna R. Servicio al Cliente

Dear Jessica, thank you for your positive review. We appreciate your feedback regarding our central location and nearby dining options. We apologize for any inconvenience caused by the ongoing renovations, which may affect car access. Your understanding is truly valued. Anna R. Customer Service.

Dear SandraThank you very much for taking the time to share your feedback with us. We are delighted to hear that we have contributed to making your journey an unforgettable experience. Anna R.Customer Service

Dear MiguelThank you very much for taking the time to share your feedback with us. We are delighted to hear that we have contributed to making your journey an unforgettable experience. Anna R.Customer Service

Dear Nircia,We appreciate your kind words and are pleased to hear that you enjoyed your stay at Hotel Colonial Barcelona. We strive to provide excellent service and a convenient location near points of interest. We look forward to welcoming you back in the future.Sincerely,Anna R. Customer Service.

Estimado Carlos, Nos alegra mucho saber que su experiencia en nuestro hotel. Agradecemos sus comentarios positivos y nos complace haberle brindado una estancia satisfactoria. Siempre nos esforzamos por ofrecer un excelente servicio y una experiencia memorable a nuestros huéspedes. Esperamos verle nuevamente en el futuro y poder superar sus expectativas una vez más. Anna R. Servicio al Cliente

Apreciada Laura: Agradecemos su puntuación. Esperemos verle pronto de nuevo por nuestros hoteles. Anna R. Customer service.

Dear MarcosThank you for taking the time to share your feedback with us. The hotel offers comfortable pillows and mattresses of good quality and variety. We apologize if they did not meet your expectations. Our staff strives daily to ensure that our guests have an unforgettable experience at our hotels. We hope to welcome you back soon.

Dear PatriciaThank you very much for taking the time to share your feedback with us. We are delighted to hear that we have contributed to making your journey an unforgettable experience. Anna R.Customer Service

Dear Veronica,We are delighted to hear that your experience at our hotel was enjoyable. We appreciate your positive feedback and are pleased to have provided you with a satisfactory stay. We always strive to deliver excellent service and a memorable experience to our guests. We hope to see you again in the future and exceed your expectations once more.Anna R.Customer Service

Dear Nicola,Thank you very much for taking the time to share your opinion with us. We are extremely pleased to know that we have contributed to making your trip an unforgettable experience.Anna R. Customer Service

Dear Chiharu, we appreciate your feedback. We hope to see you again soon at our hotels. Anna R. Customer Service.

Dear GiselWe appreciate your feedback and are glad that you enjoyed your stay at our hotel. We look forward to welcoming you back to our hotels soon.Anna R.Customer Service

Dear Kim Ho.We are delighted to hear about your experience at our hotel. We appreciate your positive feedback and are pleased to have provided you with a satisfying stay. We always strive to deliver excellent service and a memorable experience to our guests. We look forward to welcoming you back in the future and exceeding your expectations once again.Anna R. Customer Service

Dear Cesar.We appreciate your feedback on this platform. The location of our hotel is privileged, just a few meters from the port and the city's tourist center. The Gothic Quarter, in the heart of the city, is the oldest nucleus and one of the most beautiful areas of Barcelona, known for its historic center. It is a pleasure to receive feedback like yours, as it motivates us to continue improving day by day. We hope to see you again very soon at our hotel.Anna R. Customer Service

Dear Thomas,We apologize for any inconvenience caused by the roadworks in the area. Please rest assured that we are closely monitoring the situation and doing everything possible to minimize any disruption for our guests.We appreciate your excellent rating and are delighted to hear that your experience with us was satisfactory.We value your understanding and patience during this time.Best regards.

Dear Elizabeth,First and foremost, we want to express our gratitude for choosing our hotel for your stay and for taking the time to share your experience with us. We deeply regret that your husband fell ill during your visit, necessitating an extension of your stay, during which we offered the most adjusted rate possible for the additional nights. Our staff communicated that they would assist with anything you might need for your husband's recovery. However, we were unable to further reduce the rate for your extended stay. We are sorry this caused you such displeasure, and we hope your husband has fully recovered.Warm regards,

We appreciate your feedback and are glad to hear that our staff was helpful in every way necessary. We regret that you found the room to be small, but we comply with the required regulations regarding size for the hotel category. There are also rooms that are a bit more spacious. On another occasion, you could mention this to us in case there is availability at the time of your check-in. Best regards.

Dear NilsWe appreciate your rating. We hope to see you again soon at our hotels.Anna R. Customer Service

Dear customer, Thank you for the positive review. We are excited to know that you had a good experience during your stay. Her satisfaction is our goal, and we hope to welcome you again. Best regards, Norma A., Customer Service

Apreciado Julián, Muchas gracias por su valoración y sus comentarios. Tomamos nota de su sugerencia, que nos ayudará a mejorar. Reciba un afectuoso saludo, Norma A., Customer Service

Dear customer It is very nice for us to find such a positive opinion about our hotel and we give you our sincere thanks. Regarding the street repairs, we agree with you that they have caused noise to some nearby exterior rooms, and we hope they will be finished very soon. We are sorry for any inconvenience this may have caused you. Kind regards, Norma A. Customer Service

Distinguished Mona, Thank you very much for giving us the highest ratings, and especially for your evaluation of our staff. We will pass on your positive comment to you and we are sure you will be happy to read it. Receive a cordial greeting, Norma A., Customer Service

Distinguished Robert, We appreciate your rating and positive comments, as well as your recommendation. The works represent an improvement in access to our hotel, but we regret the inconvenience caused. Best regards, Norma A., Customer Service

Dear Marina, Thank you very much for your trust for so long. We appreciate her high ratings, and especially that she has positively highlighted our staff. We will be happy to welcome you when you visit us again. Sincerely, Norma A., Customer Service

Distinguished Christopher, Thank you very much for giving us the highest ratings, and especially for your evaluation of our staff. Receive a cordial greeting, Norma A., Customer Service

Dear customer, Thank you for taking the time to share your comments and for your positive rating. We are delighted to know that you enjoyed your stay. Kind regards, Norma A., Customer Service

Estimada/o huésped, Muchas gracias por su valoración. Atentamente, Norma A., Customer Service

Dear guest, We are very pleased to know that you had a great stay. We thank you for your very positive comments, and especially for recommending us. Receive kind regards, Norma A. Customer Service

Dear customer, Thank you very much for your kind comments. We especially appreciate your review of our staff. Receive a cordial greeting, Norma A., Customer Service

Dear guest, We appreciate your opinion and that you liked your room. We are pleased to read that our staff offered to move you to another room, and we are sorry for the inconvenience caused. We hope to offer you a better experience soon if you decide to visit us again. Warm regards, Norma A., Customer Service

Distinguished Tina, Thank you very much for your evaluation and for your kind comments. We appreciate you highlighting our good value for money. Sincerely, Norma A., Customer

Apreciada Olivia, Muchas gracias por su valoración. Saludos cordiales,

Distinguished Bruce, We appreciate your assessment and your very positive comments. Thank you very much for recommending us. Best regards,

Dear Ingrid, Thank you for your positive review. We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our goal, and we look forward to welcoming you again. Best regards,

Distinguished guest , Thank you very much for your rating and for your comments highlighting positively our central location. Sincerely,

Dear customer, Thank you very much for your rating and all your kind detailed comments about so many aspects of our hotel. We are pleased to read that you enjoyed your stay. We will be delighted to welcome you again if you come to visit us. Best regards, Norma A., Customer Service.

Estimado cliente, Muchas gracias por valorarnos. Atentamente, Norma A., Customer Service

Dear customer, Thank you very much for your rating and for your explanations about different aspects of our hotel, especially for your detailed comments on our central location near various tourist attractions. Regarding the hotel's decoration, although it is completely renovated with modern amenities, ours is a historically significant building for the city and the first one built on Via Laietana. We try to maintain its spirit and decorate it in harmony with its characteristic architectural elements, respecting its stately rooms. We understand perfectly that it may not suit your personal taste, and we regret that it was not to your liking. Regarding street noise, since we are located in the heart of the city, we understand that it may have been bothersome, and we are glad to know that you liked the tranquility of the room. However, in case you visit us again, we would like to mention that we are in the heart of the oldest part of the city, between the Gothic Quarter and El Born, both with pedestrian priority and traffic restrictions, where you can enjoy walking peacefully without vehicle noise. Receive a warm greeting, Norma A., Customer Service