Thank you Sunghye for your feedback.I do hope your next stay will be better.Kind Regards,

Dear Seonwoong,Thank you for your scoring.Looking forward welcoming you back.Kind Regards,

Dear Sunghun,Thank you very much for your feedback.I do hope we will have the chance to welcoming you back and push for a top score.Theres many types of room, maybe next time we can allocate a bigger room for you.Kind Regards,

Dear Yeonjae,Thank you very much for this amazing review! Your comments make us improve and help us serve you better, with great enthusiasm and the desire to do well.We look forward to welcoming you back in the near future and we hope that you will be able to enjoy our terrace bar this summer. Best regards

Dear Lasath,Thank you for your feedback! We're delighted to hear that you enjoyed our great location and the convenience of being next to a metro station for easy transportation. We apologize if the size of the pool didn't meet your expectations. We hope to welcome you back in the future for another pleasant stay!

Dear Jason,Thank you for your kind words! We're thrilled to hear that you had a great experience at our hotel and enjoyed the amazing location right next to the metro in Barcelona. We hope to have the pleasure of welcoming you back in the future!

Dear Massimo,Grazie mille per il tuo feedback positivo! Siamo felici che tu abbia apprezzato i nostri servizi, il personale gentile e disponibile, e le camere spaziose e pulite. È fantastico sapere che hai trovato ottima sia la colazione che la cena inclusa nella mezza pensione. Siamo anche felici che la posizione dell'hotel, proprio di fronte alla stazione della metropolitana, abbia reso gli spostamenti più comodi per te e i tuoi amici. Grazie ancora per il tuo endorsement e saremo lieti di darti nuovamente il benvenuto in futuro!

Dear Kelly,Thank you for your kind words! We're delighted to hear that you had a pleasant stay and enjoyed our friendly and helpful staff, comfortable rooms, and amenities like complimentary coffee. It's great to know that our location near transportation and dining options added to your experience. We hope to welcome you back again soon!

Dear Philip,I'm glad to hear that you had a wonderful experience! If you have any questions or need further assistance, feel free to ask.

Thank you Jasmine for sharing your experience with us! We're thrilled to hear that you enjoyed your stay and found the hotel lovely and clean, your room cozy, and the staff helpful and friendly. It's wonderful that you had a great view from your window and enjoyed the rooftop terrace as well. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future!

Deare Darren,Thank you so much for your kind words and for taking the time to share your experience with us! We're absolutely delighted to hear that you enjoyed your four-night stay with us and that everything from the modern facilities to the buffet breakfast exceeded your expectations. We take great pride in providing exceptional service, and it's truly heartwarming to know that our staff made your stay memorable with their kindness, professionalism, and helpfulness. Your feedback means the world to us, and we're so grateful for the opportunity to have hosted you. We hope to welcome you back for another wonderful stay in the future!

Dear Anna,Thank you for sharing your experience with us. We're thrilled to hear that you found our service outstanding and that every member of our team was wonderful and helpful. We're also glad that you found the rooms spacious and clean. However, we apologize for any inconvenience caused by the size of the fitness center. We'll certainly take your feedback into consideration as we look for ways to improve our facilities.On a brighter note, we're glad to hear that you enjoyed the area directly in front of the hotel and had a great dining experience at one of the adjacent restaurants. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If you have any further concerns or feedback, please don't hesitate to reach out to us.

Thank you for rating your experience at the Barcelona Universal Hotel. Kind regards

Thank you Samantha for rating your experience at the Barcelona Universal Hotel. We hope to see you again on your next visit to Barcelona.

Thank you for rating your experience at the Barcelona Universal Hotel. We hope to see you again on your next visit to Barcelona.

Thank you for rating your experience at the Barcelona Universal Hotel. Kind regards

Thank you Craig for rating your experience at the Barcelona Universal Hotel. We hope to see you again on your next visit to Barcelona.

Dear Linda,Thank you for rating your experience at the Barcelona Universal Hotel. We hope to see you again on your next visit to Barcelona.

Vi beklager din negative oplevelse på vores hotel. Vi beklager oprigtigt, at det værelse, du fik tildelt, ikke levede op til dine forventninger, især med hensyn til størrelsen og mangel på naturligt lys. Vi bestræber os på at sikre, at vores gæster får en behagelig oplevelse, og vi beklager, hvis vi ikke lever op til dine forventninger denne gang.Vi forstår, hvor vigtigt det er at have et behageligt ophold, og vi beklager, hvis vi ikke var i stand til at imødekomme dine behov ved at skifte værelse. Vi vil tage din feedback i betragtning og bruge den til at forbedre vores service og gæsteoplevelse i fremtiden.Vi værdsætter din feedback og håber at få muligheden for at byde dig velkommen igen til en forbedret oplevelse i fremtiden.

Dear Hossein,Thank you for rating your stay at the Barcelona Universal Hotel.We hope to welcome you again during your next stay at Barcelona.Kind regards

Dear Kimberley,It's wonderful to hear that you enjoyed your stay with us! We're thrilled that you found your room to be very nice and that you appreciated the easy access to the metro. We're also delighted that you enjoyed the complimentary sangria class and the view from our rooftop bar.Providing memorable experiences for our guests is our top priority, and we're glad that we could contribute to your enjoyment during your time with us.We look forward to welcoming you back for another fantastic experience in the future!Kind regards

Dear Alexander,We're delighted to hear that you had a great experience at our hotel and enjoyed the surrounding area! Providing our guests with a memorable stay is our top priority, and we're thrilled that we could meet your expectations.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!

Dear Eric,We're delighted to hear that you enjoyed the location of our hotel and found our staff friendly! Providing a great location and excellent service is our top priority, and we're glad we could meet your expectations.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful experience in the future!

Thank you for rating your stay at the Barcelona Universal Hotel. We hope to see you again on your next visit to Barcelona.

Dear Stéphanie,Thank you for rating your experience at the Barcelona Universal Hotel. We hope to see you again on your next visit to Barcelona.

Dear Tina,Thank you for your kind words! We're thrilled to hear that you found our hotel lovely and clean, and that you enjoyed the food as well. Providing a comfortable and enjoyable experience for our guests is always our top priority. Kind regards

Dear Xueliang,I'm glad to hear that you had a wonderful experience! We hope to see you again in your next visit to Barcelona.

Chère Florence,Merci beaucoup d'avoir évalué votre séjour au Barcelona Universal Hotel. Nous espérons vous revoir lors de votre prochaine visite à Barcelone. Cordialement

Dear Esther,We're delighted to hear that you had such a positive experience during your stay! Providing excellent service and a comfortable environment for our guests is our top priority, and we're thrilled that you found our staff friendly and accommodating.We'd love to welcome you back for another wonderful stay in the future!

Dear Sven,Bedankt voor het delen van je feedback! Het spijt ons te horen dat je wat last had van lawaai vanaf de straat, zelfs met het raam gesloten. We begrijpen hoe belangrijk een goede nachtrust is tijdens je verblijf. We zullen je opmerkingen zeker in overweging nemen ter verbetering van de geluidsisolatie in de kamers. Als er nog andere opmerkingen zijn waar we je mee kunnen helpen, laat het ons dan gerust weten. We hopen je in de toekomst opnieuw te mogen verwelkomen voor een nog aangenamer verblijf!

Dear Guadalupe,Thank you for sharing your experience with us! We're glad to hear that you enjoyed your 4-night stay overall. It's wonderful to know that you found our rooftop bar to be a great place to unwind and that the metro station next to the hotel made getting around convenient for you. We're also pleased to hear that you enjoyed dining at our restaurant and that you found our staff to be very friendly.We appreciate your understanding regarding the room size and the potential for noise from the main street. We'll take your feedback into consideration as we continue to improve our guest experience..We'd love to welcome you back for another wonderful stay in the future!

Dear Natalie,Thank you for rating your stay at the Barcelona Universal Hotel. We hope to welcome you again during your next stay in Barcelona.

Dear Gabriel,Thank you for your kind words! We're thrilled to hear that you had a great stay with us and that you found our hotel clean, comfortable, and friendly. We're also delighted that you enjoyed our excellent breakfast offerings.Your satisfaction is our top priority, and we're glad to hear that you would stay with us again. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!

Dear Guida Jorge,Thank you for your feedback! We're thrilled to hear that you enjoyed our amazing location, with the metro stop conveniently located in front of the hotel. It's great to know that you found our breakfast excellent as well.Your satisfaction is our priority, and we're delighted that we could contribute to a positive experience during your stay..We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

Dear James,We are sorry that your stay did not meet your expectations. We will take your comments into account for future occasions.Kind regards

Thank you Martin for rating your experience at the Hotel Barcelona Universal. We hope to see you again on your next visit to Barcelona.

Dear Gary,Thank you for sharing your experience with us! We're thrilled to hear that Emma provided you with terrific service during check-in and that you found the room amazing and pleasant during your 4-day stay. We appreciate your understanding regarding the closure of the pool due to the city's drought alert.We apologize for any inconvenience caused by the pool closure and agree that it would have been preferable to notify guests in advance. Your feedback is valuable to us, and we'll take it into consideration to improve our communication with guests in similar situations in the future.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Kind regards

Here's a response to address the various points raised in the feedback:Dear Hollie,Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that overall you had a very good experience and enjoyed the great views from our rooftop area. We're also pleased that you found our hotel's location convenient, with easy access to many tourist attractions and the metro right outside the door.We sincerely apologize for any inconvenience caused by the closure of our pool due to the water shortage in the city. Regarding the noise disturbances you experienced, we apologize for any disruption to your sleep caused by other guests. We strive to maintain a peaceful environment for all our guests and will address this issue with our team to ensure that appropriate measures are taken to minimize noise disturbances in the future.We truly appreciate your understanding and your detailed feedback, as it helps us improve our services and guest experiences. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

Dear Claudia,Thank you for sharing your experience. We apologize for the inconvenience with the blocked sink in your room. We'll take immediate steps to address it. We hope to welcome you back and provide an improved experience.Kind regards

Estimada Katia,Agradecemos su comentario positivo sobre el tamaño de las habitaciones, nuestro desayuno y la ubicación conveniente. Nos alegra saber que disfrutó de su estancia con nosotros y esperamos recibirle nuevamente pronto.

Dear Jennifer,It sounds like you found the perfect spot for a short break! A fantastic location near Las Ramblas and a metro station makes it easy to get around and explore the city. And having a delicious breakfast and a rooftop terrace sounds like a great way to start the day and unwind after sightseeing. Plus, a free sangria masterclass sounds like a lot of fun! Thanks for sharing your wonderful experience!Warm regards