Dear Craig,Thank you for your kind review.We are delighted that you had such a nice time with us and our team's professionalism and helpfulness stood out during your stay. It is our highest priority to provide a service that ensures our guests feel valued and taken care of.The prime location of our hotel in Barcelona is indeed one of the qualities that we are very proud of. We are glad to know that this contributed positively to your overall experience.Your appreciation for your room's high standards of cleanliness and comfort fills us with great pride. Furthermore, we are pleased that the condition of our hotel met your expectations, reflecting the careful restoration and modern comforts that harmonize with our historical charm.We look forward to welcoming you back on a future occasion. Best wishes,Thais F., General Manager

Estimada Julia,Nos gustaría darle las gracias por compartir sus sensaciones tras su reciente estancia.Muchas gracias por elegir nuestro hotel para pasar estos días en Barcelona.Sentimos no haber podido ofrecerle, a tenor de su valoración, una experiencia 100% satisfactoria. Nos hubiera gustado conocer sus impresiones, para saber en qué puntos no hemos conseguido estar a la altura de sus expectativas.Le enviamos nuestros más cordiales saludos, esperando volver a verle muy pronto,Thais F., Directora general

Dear Julius,Thank you very much for your feedback.We regret that the cleanliness of the area outside our hotel did not meet your expectations. We do our best to influence our surroundings positively, working in collaboration with local authorities to ensure our guests' comfort and safety. And we strive to create an exceptional experience for each guest, so we hope you enjoyed your stay with us, despite the point raised. It was a pleasure to have you.We hope that we can see you again in the future. Kindest regards,Thais F., General Manager

Dear Chloe,Thank you for sharing your opinion after your recent stay.Your appreciation for the elegance of Hotel España Ramblas, our selected shower gels, and the beauty of the premises fills us with pride. It is delightful to hear that our staff, especially Hubert, provided memorable service that stood out during your stay.We are also thrilled to know that the cleanliness of our rooms, the condition of our hotel, and the quality of our amenities met your expectations and contributed to a positive experience.We hope to see you again. Kind regards,Thais F., General Manager

Cher Raymond,Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et nous espérons vous recevoir à nouveau.Bien à vous,

Dear Patricia,Thank you very much for your kind review.It delights us to hear that our front desk team provided you with exceptional assistance, especially when navigating train ticket purchases. We strive to exceed expectations and your mention of our staff's dedication is highly appreciated.Your commendation of the room's cleanliness, hotel's condition, service, and amenities reaffirms our commitment to offering a memorable experience. At Hotel España Ramblas, we take pride in ensuring our guests feel at home with our tailored services and attention to detail.Once again, thank you for choosing us for your stay and for recognizing the efforts of our wonderful team.We hope to see you again soon. Best wishes,Thais F., General Manager

Dear Sydney,Thank you for this feedback concerning your recent visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Best wishes,Thais F., General Manager

Dear Sayaka,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to the pleasure of welcoming you back. Many thanks again,Thais F., General Manager

Dear Hiroaki,Thank you for this feedback concerning your recent visit.We are delighted to hear that you found our staff kind and our accommodations both clean and comfortable. It is our utmost priority to ensure that every guest feels well taken care of, and it seems we succeeded during your stay.The positive remarks regarding the excellent breakfast and the condition of our hotel are greatly appreciated. Thank you once again for recognizing the efforts of our service team. At Hotel España Ramblas, we strive to maintain a high standard of service and guest satisfaction.Thank you again; we look forward to welcoming you back in the future.Kind regards,Thais F., General Manager

Tatsuya様、この度はHotel España Ramblasをご利用いただきまして、ありがとうございました。バルセロナの中心地、カタルーニャ広場から徒歩 5 分の場所にある当ホテルの立地が、お客様のご旅行の拠点としてお役に立てたのであれば、何よりです。バスタブがない点は、ご期待に添えず申し訳ございません。また、無料の水に喜んでもらえたようで、嬉しく思います。またのお越しをお待ちしております。Thais F., General Manager

Dear Sir,Thank you for taking the time to share your review.It is with great concern that we read your comments about the room facilities not meeting your expectations. Our hotel prides itself on the charm of its decor and we regret this was not to your taste.We’re also sorry to hear of any disturbance due to noise. We strive to ensure a peaceful environment for all our guests and feel disheartened that this was not your experience. Regarding the room change, we apologise for any misunderstanding that may have occurred. Our team endeavors to provide options that align with our guests' bookings and preferences, within the availability of our hotel.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Thais F., General Manager

Gentile Riccardo,Grazie per aver speso parte del suo tempo a scrivere questa recensione.Siamo lieti che abbiate apprezzato la posizione strategica del nostro hotel e il fascino storico che esso offre.Tuttavia, ci dispiace apprendere che la dimensione della camera e la vista non abbiano soddisfatto appieno le sue aspettative. Le nostre camere sono progettate per riflettere la struttura unica dell'edificio e alcune offrono viste sull'incantevole patio interno per garantire la quiete e la privacy. Riguardo al parcheggio, comprendiamo possa risultare scomodo. Purtroppo, non disponiamo di un garage interno, ma ci impegniamo nel fornire chiare indicazioni per la migliore soluzione nelle vicinanze.Desideriamo anche ringraziarla per aver riconosciuto la cortesia del personale. Il nostro team lavora con dedizione per offrire un servizio attento e personalizzato, mirando sempre all'eccellenza.Cordiali saluti.Thais F., Direttrice generale

Dear Shaun,Thank you for this feedback concerning your recent visit.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on your next visit.Best wishes,Thais F., General Manager

Dear Hisakazu,Thank you for this feedback concerning your recent visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again in the future.Kind regards,Thais F., General Manager

Dear Jens,Thank you for this feedback concerning your recent visit.We are thrilled to hear that you appreciated our attentive service and enjoyed the variety of our breakfast offerings. Our Bar Arnau and our seasonal Terrace Bar provide unique atmospheres that we are glad resonated well with you.It is also pleasing to know that our central location, a stone's throw from Las Ramblas and the harbour, contributed positively to your stay. While our room cleanliness and hotel condition were rated slightly lower, please be assured that we are continuously striving to maintain and improve our standards to ensure the utmost comfort and aesthetic delight for all our guests.Thank you once again for choosing Hotel España Ramblas, and we are looking forward to the opportunity to host you again.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Thais F., General Manager

Dear Andrew,Thanks very much for your candid review.It is pleasing to hear that you found the room cleanliness to our high standards and acknowledged the positive aspects of our hotel condition and amenities.However, we regret to hear that some aspects of your stay did not meet your expectations. We take pride in our unique interior design, yet we understand that lighting preferences can vary; we are sorry to hear it was not to your liking. We apologize for any inconvenience caused by the key and Wi-Fi password issues; please be assured that our reception is always eager to resolve such matters promptly. We also take note of your comments regarding the bathroom condition and will strive to ensure our facilities are impeccably maintained. We are truly sorry if our service did not leave the positive impression we aim for, and we will reflect on your experience to improve our guest interactions.Despite the concerns raised, we remain dedicated to providing an exceptional experience for all our guests. We greatly appreciate you bringing these matters to our attention, and we will continue to work diligently to uphold the standards of quality and hospitality that Hotel España Ramblas is known for.We all hope to welcome you back in the future.Best wishes,Thais F., General Manager

Dear Daniel,Thank you for this feedback concerning your recent visit.Your appreciation of the hotel's beauty truly echoes the spirit of the architectural wonder that is Hotel España Ramblas, a gem of Catalonian Modernism. We are also thrilled that you found our staff to be amazing; our team takes great pride in offering exceptional service.While you expressed great satisfaction with our room cleanliness and the overall condition of the hotel, it seems there may be room for improvement regarding the room amenities. We continually strive to ensure our guests' comfort and will take your feedback as an opportunity to review our offerings.Thank you once again for acknowledging the hard work and dedication of our staff. We are committed to making each stay memorable, and your feedback is invaluable in that endeavor.We look forward to welcoming you back.Kind regards,Thais F., General Manager

Dear Mervyn,Thank you for taking the time to share your feedback.We are thrilled that you enjoyed our prime location right in the heart of Barcelona and found our staff to be super helpful. It is always encouraging for us to learn that our guests value the attentiveness of our team.While you found the room to be adequately sized, we hope it provided everything needed for a comfortable stay. Our range of room options from the cozy Petit Boutique to the spacious Suite Ramblas is designed to cater to various preferences and needs.Your commendation of the room's cleanliness and the condition of our hotel is greatly appreciated. These aspects, along with our dedicated service and the comprehensive amenities we offer, are what we hope will make every stay at Hotel España Ramblas exceptional.We hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Thais F., General Manager

Cher Daniel,Merci pour ce retour très positif.Nous sommes heureux de lire que notre hôtel a répondu à toutes vos attentes.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement.Bien à vous,

Dear Sir,Thank you for taking the time to share your opinion with us regarding your stay.We are thrilled to hear that you found our location ideal and our staff friendly, as we strive to provide a welcoming atmosphere for all our guests.We regret to hear your concerns regarding the bathroom cleanliness. Please rest assured that we have a rigorous housekeeping protocol, though we have taken your feedback into serious consideration.We look forward to welcoming you back in the future.Best regards,Thais F., General Manager

Dear Deanna,Thank you for your review.We are delighted to hear you appreciated our prime location close to the Ramblas, ensuring our guests have convenient access to one of Barcelona's most vibrant areas.While we understand the area's dynamic nature may present concerns, we are pleased that you felt safe during your time with us. The fact that we're situated next to a police station further enhances the security of our locale. However, we regret to hear about your experience with our WiFi service. We strive to provide excellent connectivity and will look into this matter to ensure our service meets our guests' expectations. Rest assured, the comfort and satisfaction of our guests are of paramount importance to us.We look forward to the pleasure of welcoming you back to our hotel in the future.Warm regards,Thais F., General Manager

Dear Denisa,Thanks for taking the time to review your stay at our hotel.We are pleased to hear that you found our service exemplary and our rooms well-appointed and clean.However, we regret to hear that your experience was impacted by noise. We strive to ensure a comfortable environment for all our guests and will continue to work on improving this aspect. While our central location is ideal for exploring the city, it can sometimes contribute to the ambient noise. We do offer rooms with interior views which tend to be quieter, and we would be happy to accommodate such a request for any future visit.We hope to see you again in the future. Kind regards,Thais F., General Manager

Dear Guest,Thank you for sharing this positive feedback of your stay.We are delighted to hear that our prime location contributed positively to your experience with us, offering convenience and proximity to great stores and attractions.We are also glad to note that you appreciated the cleanliness of your room. Our housekeeping team works diligently to maintain a high standard of cleanliness and comfort for our valued guests.We look forward to welcoming you back.Best wishes,Thais F., General Manager

Dear Steven,Thank you for this feedback concerning your recent visit.It is wonderful to hear that you enjoyed our varied breakfast options and found our staff to be friendly and accommodating. Your praise for the comfort of our beds and the quality of our bathroom facilities is much appreciated, as we strive to provide a restful experience for our guests. The rooftop bar with its terrace and pool, alongside our prime location just off Las Ramblas, are indeed guest favorites, and we are glad they contributed positively to your stay. Additionally, we are delighted that the cleanliness of our rooms and the overall condition of our hotel met your expectations, reflecting our commitment to excellence. Thank you for acknowledging our room amenities, which are thoughtfully designed for the comfort and convenience of our valued guests like yourself.We look forward to seeing you again.Kind regards,Thais F., General Manager

Dear Tetyana,Thank you for sharing this lovely review.We are delighted to hear that our prime location in the old city afforded you the convenience to explore the historical sites nearby. It's also gratifying to know that you found your room to be impeccably clean, as our housekeeping team works diligently to ensure the highest standards of cleanliness.Your commendation of our friendly and helpful hotel staff is greatly appreciated. They strive to offer the most attentive and personalized service to each of our guests. Moreover, the positive remarks about our hotel's condition reflect the careful restoration and maintenance efforts we have made since 2010 to merge modern comfort with historical charm.Lastly, we are pleased that the room amenities contributed to a more enjoyable and comfortable stay. We take pride in providing thoughtful touches, such as a free minibar and international channels on LCD televisions, to enhance the guest experience. Thank you for recognizing these details.We look forward to welcoming you back.Kind regards,Thais F., General Manager

Dear Miguel,Thank you for taking the time to provide your feedback.It's delightful to learn that you found our breakfast area to be excellent. Our team strives to provide a varied and enjoyable breakfast experience, and your acknowledgment is a wonderful affirmation of our efforts. We take great pride in our a la carte breakfast option, and it seems to resonate well with your expectations.We await the pleasure of your next visit.Warm regards,Thais F., General Manager

Dear John,Thank you for this feedback concerning your recent visit.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again on your next visit.Best wishes,Thais F., General Manager

Dear Alexander,Thank you for this feedback concerning your recent visit.We are delighted to hear that you had a nice time with us, enjoyed our comprehensive breakfast and found the service to be exemplary. Our team takes great pride in delivering an exceptional experience to our guests.We appreciate your observations regarding the room. While we strive to maintain everything in perfect order, we understand that sometimes small imperfections can occur. Rest assured, our commitment to quality and comfort is unwavering, and we continuously work to enhance our accommodations.It is gratifying to know that high standards met your expectations. Our historic hotel has been meticulously restored to combine modernist charm with contemporary comforts, and we're pleased that these efforts contributed positively to your stay.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Thais F., General Manager

Dear Rania,Thank you for taking the time to share your review.We are truly sorry to hear that your experience did not meet the high standards we strive for. We take pride in our attentive service and are disappointed to learn that this was not reflected during your stay.Regarding the room size, our hotel offers a range of accommodations, from the cosy Petit Boutique rooms to more spacious suites. We regret if the room allocated did not comfortably accommodate your party of three. As for the charges, we aim to ensure our pricing is clear and competitive, reflecting the quality and services offered at our central location in Barcelona.We are also committed to providing a clean, well-maintained environment for all our guests, and we are concerned to note your ratings on cleanliness and amenities. We will certainly look into your comments to ensure our standards are upheld.We genuinely appreciate your comments as they are crucial for our improvement, and we truly hope we may have the chance to provide you with a stay that truly reflects the quality of Hotel España Ramblas.We look forward to welcoming you back. Best wishes,Thais F., General Manager

Dear Claire,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We would be glad to have you return for another memorable stay.Best wishes,

Dear James,Thank you for this feedback concerning your recent visit.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes,

Cher Roger,Merci pour cet aimable commentaire.Nous sommes enchantés d'apprendre que la localisation de l'Hotel España Ramblas a répondu à vos attentes, offrant un accès privilégié au cœur de Barcelone. Il nous est également agréable de constater que le service vous a satisfait et que nos chambres spacieuses ont contribué à votre confort durant votre séjour.Au plaisir de vous recevoir à nouveau,Thais F., Directrice générale

Dear Robert,Thank you for this feedback concerning your recent visit.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to welcome you back in the future.Best wishes,

Apreciado Angel,Gracias por alojarse por nosotros en esta oportunidad.Nos complace saber que la limpieza de la habitación y la condición del hotel estuvieron a la altura de sus expectativas. Lamentamos profundamente su experiencia en relación con el servicio y las comodidades de la habitación. Aunque siempre nos esforzamos por ofrecer una estancia excepcional, tomamos nota de sus comentarios para revisar nuestros procesos internos. Respecto al incidente que menciona, nos gustaría comentarle que nuestro personal lleva más de diez años con nosotros y nunca ha habido una incidencia como la que menciona. Nuestro personal subió con usted a la habitación y busco el ipad y no estaba. Además, disponemos de caja fuerte en la habitación y todo lo que no esté en la caja, el hotel no se puede hacer responsable.Reiteramos nuestro compromiso con el bienestar y la satisfacción de nuestros clientes.Reciba un cordial saludo,Thais F., Directora general

Dear Sabine,Thank you for this kind rating of your recent visit.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to see you again soon. Best wishes,

Dear Eva,Thank you for providing us with your feedback about your recent stay.We are delighted to hear that the modern aesthetics of Hotel España Ramblas and our prime location next to the Ramblas met your expectations. We regret to hear that the vibrant city sounds disturbed your peace. Being in the heart of Barcelona, some noise is indeed inevitable, but we hope it did not detract significantly from your overall experience. Regarding the service you received, we are disheartened to learn that it did not meet the high standards we strive to uphold. Please rest assured we value your feedback as it is crucial for our continuous improvement. We are pleased that you found the cleanliness of your room to be exemplary, and that the overall condition of our hotel contributed positively to your stay.We look forward to welcoming you back in the future. All the best.Thais F., General Manager

Gentile Barbara,Grazie per aver averci fatto conoscere la sua opinione.Siamo lieti di sapere che la sua camera fosse pronta prima del previsto e che questo abbia contribuito a migliorare la sua permanenza. Lavoriamo con grande impegno per garantire un'esperienza di soggiorno eccellente e le sue parole ci gratificano.Speriamo di avere presto il piacere di ospitarla di nuovo all'Hotel España Ramblas. Nel frattempo, le porgiamo i nostri cordiali saluti.Thais F., Direttrice generale

Gentile Damiano,Grazie per averci fatto conoscere la sua opinione.Siamo lieti di leggere che ha apprezzato la cordialità del nostro personale, un aspetto che consideriamo fondamentale per offrire un soggiorno indimenticabile. La struttura dell'hotel rispecchia il nostro impegno nel mantenere l'eccellenza e il restauro del 2010 ha permesso di valorizzare ulteriormente questo gioiello del Modernismo Catalano. La posizione strategica dell'albergo, a pochi passi dalle attrazioni principali di Barcellona, è ideale per godere appieno della vivacità e della cultura della città.In attesa di poterla accogliere di nuovo presso l'Hotel España Ramblas, le porgiamo i nostri cordiali saluti.Thais F., Direttrice generale

Dear Peter,Thank you for this feedback concerning your recent visit.Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a memorable experience and appreciated not only our strategic location but our high standards as well.All of the team look forward to seeing you again in the future.Kind regards,

Dear Guest,Thank you for taking the time to share your review.We are pleased to hear that you found your room to be clean. This is a standard we strive to maintain consistently.It is regrettable to learn that certain aspects of your stay did not meet your expectations. Our team aim to provide the highest level of service, and we are disheartened to hear that you felt their communication was not up to the mark. Furthermore, we understand the importance of a reliable internet connection, especially for our guests who require it for work, and we regret any inconvenience you may have encountered with our Wi-Fi service. Regarding the room service charge, we aim for transparency with all our services and fees, and we apologize if there was any misunderstanding in this instance. Lastly, it is disappointing to hear that your checkout experience was not satisfactory, and we take your feedback seriously as we continually endeavour to enhance our guest experience.We hope to be able welcome you back on a future visit. Kind regards,Thais F., General Manager

Sehr geehrter Johann,vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hotels genommen haben.Es freut uns sehr zu hören, dass Sie die ruhige Atmosphäre unseres Hauses im Herzen Barcelonas, nur wenige Schritte von der Rambla entfernt, geschätzt haben. Ihre lobenden Worte über unser freundliches und hilfsbereites Personal sowie das reichhaltige Frühstücksangebot erfüllen uns mit Stolz. Es ist wunderbar zu erfahren, dass Sie die Sauberkeit unserer Zimmer und den Zustand des Hotels als makellos empfunden haben. Wir sind stets bemüht, unseren Gästen einen unvergesslichen Aufenthalt zu bieten.Wir würden uns freuen, Sie eines Tages noch einmal bei uns zu empfangen. Mit freundlichen GrüßenThais F., Hoteldirektorin