New Junior Suite | 고급 침구, 오리/거위털 이불, 필로우탑 침대, 미니바

로열 람블라스 여행 후기

4 out of 5
로열 람블라스
La Rambla, 117, Barcelona

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 568개" "
평점 8 - 좋아요. 1001개 이용 후기 중 276개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 99개" "
평점 4 - 별로예요. 1001개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 27개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Nice to stay Recommended 9/10
It was great to stay in Royal Ramblas. Nice Location, Very very kind and welcoming from the staff. Security as well.
2023년 2월에 3박 숙박함
답변 제공: Andrea | Guest Relations Department 님, 2023년 2월 9일
Thank you very much for choosing Royal Ramblas Hotel for your stay in Barcelona and for sharing your review. We are very satisfied to see that you have enjoyed your stay and that the services we offer have met your expectations. We would like to thank you again for your comments and we hope to see you again very soon.Thank you very much!Andrea Guest Relations Department

2/10 - 너무 별로예요

SEOYEONG

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천하지 않아요 절대
지금까지 가 본 호텔 중에 최!악! 이였습니다 엘레베이터 문 열리자마자 곰팡2 냄새가 코를 찌르고 샤워기 헤드 오래되고 헐거워서 분수쇼~ 샤워기 거치대는 덜렁거리고 샤워부스 안 곰팡2 작렬 세면대 더럽고 치약 늘러붙어있었어요 뷰는 말 할 것도 없이 구렸구요. 한국의 싸구려 모텔 정도?? 조식은 괜찮았어요 직원들도 친절하긴 했구요 싼 가격 아니였는데 위치는 좋았지만.. 신혼여행인데 실망 너무 컸어요
2023년 1월에 4박 숙박함
답변 제공: JB 님, 2023년 2월 2일
Good MorningFirst of all Thank you for trusting in Royal Ramblas Hotel.We regret that your stay has not met your expectations and we take note of your comments so that in the future everything is to your liking.Thank you very much and best regards

8/10 - 좋아요

Jung Hyeon

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격이 좀 있지만 위치가 좋네요
2022년 4월에 2박 숙박함
답변 제공: Maria | Guest Relations Department. 님, 2022년 4월 28일
Dear Jung Hyeon, Thank you for trusting Hotel Royal Ramblas for your stay in Barcelona. It is a pleasure for us to read your good review and we really appreciate your comments in order to keep improving our service. We hope to welcome you again in the future. Thank you very much!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: JB 님, 2021년 8월 9일
Thank you very much for taking the time to write about your stay at our Hotel. Kind regards

10/10 - 훌륭해요

JEEWON

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천!!
서비스도 호텔 객실도 넘 좋았어요!!
2020년 1월에 5박 숙박함
답변 제공: F de Herralde 님, 2020년 1월 24일
Dear Jeewon, Thank you very much for your positive review. We are glad to recieve your positive feedback about our service and the design and comfort of out rooms. We hope to have the pleasure of seeing you again in the future. Best wishes, Fernanda de Herralde. General Manager.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
람브라스거리에 위치하고 있어서 접근성과 주변 관광이 매우 편리합니다. 청결상태는 좋은편이며, 아침식사도 괜찮습니다.
2020년 1월에 4박 숙박함
답변 제공: F de Herralde 님, 2020년 1월 24일
Dear guest, Thank you for taking the time to share your kind review. We are delighted that our location was ideal for you. We look forward to welcomig you back on a future occasion. Kind regards, Fernanda de Herralde. General Manager.

8/10 - 좋아요

jeongyoung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 5박 숙박함
답변 제공: j.bel 님, 2019년 11월 26일
Good morning, Thank you for trusting in Royal Ramblas Hotel. Your opinion is very important to us. We hope to see you again very soon. Best regards

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치:람블라스거리라서 매우좋았고 1층이었지만 도로쪽 방ㅇ아니라 전망은없었지만 장점은 도로쪽 소음이 없어서 괜찮았습니다.
2019년 10월에 3박 숙박함
답변 제공: j.bel 님, 2019년 11월 26일
Good morning, Thank you for trusting in Royal Ramblas Hotel. Your opinion is very important to us. We hope to see you again very soon. Best regards

6/10 - 괜찮아요

Min jung

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 9월에 2박 숙박함
답변 제공: j.bel 님, 2019년 9월 23일
Good morning, Thank you for trusting in Royal Ramblas Hotel. Your opinion is very important to us. We hope to see you again very soon. Best regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 4박 숙박함
답변 제공: j.bel 님, 2019년 9월 4일
Good morning, Thank you for trusting in Royal Ramblas Hotel. Your opinion is very important to us. We hope to see you again very soon. Best regards

8/10 - 좋아요

juna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 괜찮음.
극히 친절하지도 불편하지도 않은거 같았어요. 위치는 두말할 필요없고. 7박했는데 첫날컵을 사용했는데 계속 안씻더라구요.원래 그런건지 ㅠ 욕조는 샤워하면 안내려가고.. 남편이 머리카락 한뭉치 뺀후에 내려감 . 조식도 이틀은 볶음밥도 나왔고. 가지수 많지않아도 괜찮았어요. 엑스트라 베드 넣었는데 완전 좁다, 느낌은 아니었어요. 오다가다 짐놓고, 잠깐쉬기도 좋고 전체적으로 좋았음.
2019년 8월에 7박 숙박함
답변 제공: j.bel 님, 2019년 8월 15일
Royal Ramblas Hotel을 신뢰 해 주셔서 감사합니다. 당신의 의견은 우리에게 매우 중요합니다. 곧 다시 hope기를 바랍니다. 친애하는

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good enough
전시회 기간이라 숙박요금이 많이 비쌌으나 시내 중심에 있어 교통이 편리하며 전반적으로 이용에 만족스러웟더
2019년 6월에 7박 숙박함
답변 제공: j.bel 님, 2019년 7월 3일
good morning Thanks for staying with us! Your opinion is very important to us. We hope to see you very soon Best regards

10/10 - 훌륭해요

Minji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect location
The location was perfect, and people were kind. I stayed there with my mon and sister, and we were happy with our stay. Only concern that bothered me was that triple room did not have a street view while I’d love to enjoy Ramblas street view.
2019년 6월에 1박 숙박함
답변 제공: j.bel 님, 2019년 7월 3일
good morning Thanks for staying with us! Your opinion is very important to us. We hope to see you very soon Best regards

10/10 - 훌륭해요

SEOJIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
2019년 5월에 5박 숙박함
답변 제공: j.bel 님, 2019년 6월 12일
good morning Thanks for staying with us! Your opinion is very important to us. I hope to see you very soon Best regards

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very helpful and friendly. Room was comfortable and had the required amenities. Location was good with easy access to all parts of the City
2024년 4월에 3박 숙박함
답변 제공: Mireia, Guest Relation Manager 님, 2024년 4월 15일
Dear Kevin,Thank you for this positive review of your stay with us.We are delighted to hear that our team's dedication to service left a positive impression on you. It is our highest mission to ensure that every guest feels well taken care of and appreciated during their time at Royal Ramblas.The comfort and satisfaction of our guests are our top priorities, so it is gratifying to know that you enjoyed the amenities provided in your room. Our central location is indeed perfect for exploring the city, and we're glad it contributed to your positive experience.We are also pleased to note that the cleanliness and overall condition of the hotel met your expectations. Our housekeeping team works diligently to maintain our high standards and provide a welcoming environment for our guests.We look forward to welcoming you back. Best regardsMireia, Guest Relation Manager

8/10 - 좋아요

Sandra

가족 여행
좋아요: 직원 및 서비스
First, this hotel is under construction and it should be disclosed at some point. There is hammering and saws on the 4th floor during daylight hours. If you like an afternoon nap after sightseeing, forget it. There are two elevators in this hotel and they were both occupied by construction workers at one point. After being told to “get the next one” a few times, we finally just started hopping on w the guys regardless. There is a bit of party noise at night, but it usually quieted down by 2400-0100h. Our room was comfortable enough, but I would expect a shower head that hangs in a direction other than horizontal and conditioner dispenser along with the provided shampoo and soap. The lobby staff were great and definitely 4 star plus. The facility, not so much. Maybe after the renovations are complete?
2024년 4월에 3박 숙박함
답변 제공: Xavier Tor, Director 님, 2024년 4월 8일
Dear Sandra, We would like to thank you for this review about your recent experience in our hotel.We are very pleased you were happy with your room but would like to apologize for inconvenience. The issue with the lift was regrettably unexpected and beyond our control but our specialised maintenance team did their best to fix it as soon as possible and our team were on hand to assist with luggage if needed. The comfort of our guests is extremely important to us.We look forward to seeing you again on a future occasion. Best regards,Xavier Tor, Director

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location. Very good hotel nice and clean. Good for families.
2024년 3월에 3박 숙박함
답변 제공: Xavier Tor, Director 님, 2024년 4월 1일
Dear Carlos,Thank you very much for this kind review.We are delighted to know that you enjoyed your experience with us and that you appreciated the high standards and quality service which we strive to uphold.We hope to welcome you back in the future.Best wishes,Xavier Tor, Director

10/10 - 훌륭해요

Amol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right there on La Rambla and close to plaza Catalunya. Excellent service and modern rooms. Great food and atmosphere at on premise La Poma restaurant
2024년 3월에 3박 숙박함
답변 제공: Xavier Tor, Director 님, 2024년 4월 1일
Dear Amol,Thank you for taking the time to review your stay.We are so glad to hear that you had a pleasant stay with us. Your mention of our prime location as well as our team's excellent service is truly appreciated. This encourages us to continue upholding the high standards we set ourselves.We look forward to seeing you again on future occasions.Best wishes,Xavier Tor, Director

4/10 - 별로예요

Nancy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wouldn’t consider this a 4 star property. More like a 3. No dining option. Ancient dusty carpet that needed to be replaced. Safe didn’t work. Loud, touristy area. Didn’t feel safe walking around after 23:00.
2024년 3월에 2박 숙박함
답변 제공: Xavier Tor, Director 님, 2024년 4월 1일
Dear Nancy,Thank you for taking the time to share your feedback.We are sorry to hear that you stay didn't meet your expectations and we regret any inconvenience caused. We have taken note of your comments and will consider them for future improvements. Please do not hesitate to inform our team of any issues or concerns you may encounter during your stay; they are always pleased to be of assistance.We hope to be able to welcome you back for an improved stay.Kind regards,Xavier Tor, Director

6/10 - 괜찮아요

Achim

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Die Lage des Hotels ist direkt an der Ramblas, also sehr zentral. Check-In war sehr freundllch. Frühstück hatten wir nicht gebucht. Das Zimmer war schon etwas in die Jahre gekommen, vor allem das Bad. Preis-/Leistungsverhältnis war für Barcelona offenbar in Ordnung.
2024년 3월에 6박 숙박함
답변 제공: Jaume,Desk manager 님, 2024년 3월 29일
Sehr geehrter Achim,vielen Dank für Ihre Bewertung. Es freut uns zu hören, dass Sie unsere zentrale Lage direkt an der berühmten Ramblas sowie den freundlichen Check-In Service als positiv empfunden haben. Estos aspectos son las mejores y mejores habitaciones de las Royal Ramblas Erlebnisses y son excelentes opciones para disfrutar de estas vistas sin tener en cuenta.Wir bedauern jedoch, dass Sie mit dem Zustand Ihres Zimmers, insbesondere des Badezimmers, nicht vollständig zufrieden waren. Unsere Zimmer werden regelmäßig gewartet und wir sind stets bemüht, sie auf höchstem Niveau zu zu halten, aber es scheint, dass wir in diesem Fall nicht Ihren Erwartungen entsprochen haben. Auch wenn wir nicht alle Zimmer gleichzeitig renovieren können, möchten wir Sie darauf hinweisen, dass eine ständige Verbesserung unserer Einrichtungen Teil unseres Engagements für Qualität und Comfort ist.Das Preis-Leistungs-Verhältnis ist ein Aspekt, den wer sehr ernst nehmen, und wer bemühen uns, unseren Gästen faire Preise zu bieten, die den Service und die Annehmlichkeitenwidespiegeln, die wir bieten. Wir hoffen, dass Sie dennoch einen angenehmen Aufenthalt bei uns hatten und die Magie Barcelonas in vollen Zügen genießen konnten.¡Gern würden wir Sie auch in Zukunft wieder bei uns willkommen heißen! Jaume,Desk manager

8/10 - 좋아요

shadi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was an amazing place for our family to stay. However, there was construction in the hotel which was very noisy. We requested our room to be changed and staff were very helpful with this.
2024년 3월에 2박 숙박함
답변 제공: Jaume, Desk manager 님, 2024년 3월 30일
Dear Shadi,Thank you for your review.We are thrilled to hear that you found our service to be exemplary and that the cleanliness and condition of our hotel met your expectations. It is also gratifying to know that the amenities provided in your room contributed positively to your stay.We regret to hear about the disturbance caused by the construction noise. We aim to ensure all our guests have a restful experience, and we understand that the noise levels did not align with this goal. Please be assured that such occurrences are not a reflection of our usual standards, and we are continuously working to minimize any inconvenience to our guests.Our team is pleased to have been able to assist you promptly with a room change to address your concern, ensuring the rest of your stay was comfortable.We look forward to the pleasure of seeing you again. Best regards,Jaume, Desk manager

6/10 - 괜찮아요

Odalis Yolanda Rodriguez

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Buena localidad
2024년 3월에 2박 숙박함
답변 제공: Jaume,desk manger 님, 2024년 3월 29일
Estimada Odalis Yolanda,Gracias por su testimonio.Celebramos que su estancia haya sido satisfactoria como lo transmite su valoración. Nos alegra que nuestra ubicación fuera de su conveniencia y le agradecemos por destacar a nuestro personal. Ha sido un placer recibirle, nos complace que disfrutara de una agradable experiencia.Atentamente, nos despedimos y esperamos verle de regreso en una nueva oportunidad.Saludos,Jaume,desk manger

6/10 - 괜찮아요

Bruce

2024년 3월에 1박 숙박함
답변 제공: Jaume, Desk Manager 님, 2024년 4월 17일
Dear Bruce,Thank you for taking the time to review your recent stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We look forward to welcoming you back. Best regards,Jaume, Desk Manager

10/10 - 훌륭해요

ROBERT JOEL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at a renovated room of this property. Brand new room which was clean and modern. The staff was very professional and addressed all of our needs.
2024년 3월에 6박 숙박함
답변 제공: Xavier Tor, Director 님, 2024년 4월 1일
Dear Joel,Thank you for this positive feedback.We're delighted to hear that you enjoyed your stay in one of our newly renovated rooms and found them to be both clean and modern. It's wonderful to know that our staff met your needs with professionalism. We take great pride in our hotel's condition, and it's rewarding to see this reflected in your 100% satisfaction score across the board.We hope we have the pleasure of seeing you on future occasions. Best regards,Xavier Tor, Director

10/10 - 훌륭해요

Ricardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of the Royal Ramblas Hotel is in the center of all the shopping and resturants in the area.
2024년 3월에 3박 숙박함
답변 제공: Xavier Tor, Director 님, 2024년 4월 1일
Dear Ricardo,Thank you for your positive review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back in the future.Best wishes,Xavier Tor, Director

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent property on the Main Street. Walking distance to pretty much everything you need. You do get some noise from the busy street with a lot of foot traffic. The optional breakfast is very good.
2024년 3월에 3박 숙박함
답변 제공: Jaume, desk manager 님, 2024년 3월 30일
Dear Donald,Thank you sharing your experience with us.We work hard to deliver an exceptional guest experience and such positive feedback acts as motivation for our team members to continue to provide excellent service. We are however sorry to hear that you were disturbed and regret that we were not aware at the time. We are always willing to seek quieter accommodations for our light sleepers and also have earplugs available.We hope to welcome you back on a future occasion. Best wishes,Jaume, desk manager

10/10 - 훌륭해요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Great hotel. Great staff!
2024년 2월에 3박 숙박함
답변 제공: Jaume, Desk manager 님, 2024년 3월 20일
Dear Joanne,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.It would be a pleasure to welcome you back. Best wishes,Jaume, Desk manager

10/10 - 훌륭해요

Judith

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bonito hotel, súper céntrico, y muy limpio, el personal muy amable y profesional, sin duda volveremos
2024년 3월에 1박 숙박함
답변 제공: Mireia, Guest Relation Manager 님, 2024년 3월 21일
Apreciada Judith,Nos complace enormemente saber que encontró nuestro hotel no sólo limpio, sino también en una ubicación céntrica ideal para disfrutar de la ciudad. Es un honor para nosotros recibir palabras tan positivas hacia nuestro personal; nos esforzamos continuamente por ofrecer un servicio profesional y amable para asegurar una experiencia inolvidable a nuestros visitantes.Esperamos su próxima visita con ilusión. ¡Hasta pronto!Mireia, Guest Relation Manager

8/10 - 좋아요

Yongquan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
We have enjoyed little VIP experience including the red wine per stay in the itinerary which was never provided.
2024년 3월에 3박 숙박함
답변 제공: Jaume, desk manager 님, 2024년 3월 30일
Dear Guest,We would like to thank you for your review.We're delighted to hear that you were highly satisfied with the cleanliness of our hotel and found our overall condition and service to meet your expectations. It's a pleasure to provide a space where our guests can feel comfortable and well-attended to. However, we regret to hear about the oversight regarding the red wine mentioned in your itinerary. While we strive to ensure all our guests' needs and expectations are met, it seems we fell short in this instance. Please be assured that this does not reflect our high standards of guest experience.We look forward to welcoming you back in the future.Best regards,Jaume, desk manager

8/10 - 좋아요

Albert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noisy during the day due to renovation
2024년 3월에 3박 숙박함
답변 제공: Mireia, Guest Relation Manager 님, 2024년 3월 21일
Dear Albert,Thanks for taking the time to share your opinion of your stay at our hotel.We're delighted to hear that you found our service to be satisfactory and that our hotel's condition met your expectations. Your appreciation for the cleanliness of your room is also much valued and reflects our team's commitment to providing a welcoming and hygienic environment for all our guests. We understand that the noise during the day due to renovations was a concern, and we apologize for any inconvenience this may have caused. We acknowledge that some disruptions can occur, especially during necessary improvements to enhance our facilities.We look forward to having the opportunity to welcome you back in the future. Best wishes,Mireia, Guest Relation Manager

10/10 - 훌륭해요

Alejandro Pacheco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo el pwrsona que trabaja son muy buenos
2024년 3월에 3박 숙박함
답변 제공: Xavier Tor, Director 님, 2024년 3월 12일
Estimado Alejandro,Nos llena de satisfacción comprobar a través de su opinión que su estancia entre nosotros ha cubierto sus expectativas y que se lleva una muy buena impresión de su experiencia en nuestras instalaciones.Nos ha alegrado muchísimo leer el excelente concepto que se lleva de todo el personal del hotel. Para nosotros ha sido un verdadero placer poder atenderle.Le enviamos un saludo muy cordial y esperamos encantados su próxima visita.¡Hasta pronto!Xavier Tor, Director

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service at front desk and modern rooms. This will be my first option when staying @ La Rambas area.
2024년 3월에 1박 숙박함
답변 제공: Xavier Tor, Director 님, 2024년 3월 12일
Dear Catherine, Thank you for taking the time to review your stay.We're thrilled to hear that our front desk service met your expectations and that our modern rooms contributed to a pleasant stay. It's rewarding for our team to be considered your first option in the La Ramblas area. We're proud of our hotel's recent renovations and glad that these enhancements are appreciated by our guests.We look forward to welcoming you back. Best wishes,Xavier Tor, Director

10/10 - 훌륭해요

Adel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are friendly . The hotel is clean. Check out is at 12 .
2024년 3월에 1박 숙박함
답변 제공: Xavier Tor, Director 님, 2024년 3월 11일
Dear Adel,We thank you for taking the time to review your recent visit.We are pleased that you appreciated the high standards and quality service which we strive to uphold. This kind feedback will motivate the entire team to continue pursuing excellence in all that we do.We look forward to seeing you again.Kind regards,Xavier Tor, Director

8/10 - 좋아요

Nirvana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Renlighet
2024년 2월에 2박 숙박함
답변 제공: Xavier Tor, Director 님, 2024년 3월 5일
Kära Nirvana, tack för att ni har recenserat er vistelse.Det är roligt att få läsa att ni trivdes bra hos oss och att ni uppskattade våra välstädade lokaler. Det är även fantastiskt att veta att servicen levde upp till era förväntningar. Vår personal gör alltid sitt bästa för att hjälpa våra gäster och det är fint när det uppmärksammas.Med vänliga hälsningar,Xavier Tor, Director

10/10 - 훌륭해요

Rohit

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a really amazing time because of the kindness and hospitality of the staff of this hotel. They went out of their way to help us.
2024년 2월에 2박 숙박함
답변 제공: Xavier Tor, Director 님, 2024년 2월 21일
Dear Rohit,Thank you very much for this positive review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to seeing you on your next visit.Kind regards,Xavier Tor, Director

10/10 - 훌륭해요

Erwin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen lugar bien ubicado elnperoensl muy amable
2024년 2월에 1박 숙박함
답변 제공: Xavier Tor, Director 님, 2024년 2월 20일
Estimado Erwin,Nos complace saber que la ubicación de nuestro hotel fue de su agrado y que nuestro personal le proporcionó un servicio amable. Agradecemos sus comentarios sobre la limpieza de la habitación y nos alegra que haya valorado positivamente las condiciones del hotel y las comodidades de la habitación.Esperamos que nos vuelva a visitar muy pronto. Atentamente,Xavier Tor, Director

10/10 - 훌륭해요

Resul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice hotel safe clean good staff good breakfast In general i like it
2024년 2월에 3박 숙박함
답변 제공: Xavier Tor, Director 님, 2024년 2월 20일
Dear Resul,Thank you for this kind review.We're delighted to hear that you found our hotel to be safe, clean, and appreciated the quality of service provided by our staff. It's also wonderful to know that our breakfast selection met your expectations. Our team strives to ensure every guest enjoys a comfortable and enjoyable stay, and it's gratifying to receive such positive feedback.The entire team look forward to welcoming you back for a future visit.Kind regards,Xavier Tor, Director

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Uitstekend hotel op fantastische locatie. vriendelijke ontvangst. Een strijkbout werd door mij node gemist.
2024년 2월에 3박 숙박함

8/10 - 좋아요

Ginette 님, Vankleek Hill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well situated
2024년 2월에 2박 숙박함
답변 제공: Mireia, Guest Relation Manager 님, 2024년 2월 12일
Dear Ginette,Thanks for this kind review.We are glad that your stay with us was a pleasant one and that you enjoyed our location. Thank you for also acknowledging our team's service; your kind comments encourage us to continue with our efforts to make every stay here a memorable one for our guests.We look forward to welcoming you back on a future occasion. Best wishes,Mireia, Guest Relation Manager

6/10 - 괜찮아요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The triple room was outdated and I didn’t love the glass window so you could see into the bathroom/shower from the room. A lack of privacy that I have never experienced. Hopefully this will be sorted with the renovation. Also the renovation was extremely loud. We should have been comped breakfast during our stay to make up for it. The location is wonderful! I will stay again once renovations are complete! Restaurant was very good.
2024년 1월에 4박 숙박함
답변 제공: Jaume.desk manager 님, 2024년 2월 3일
Dear Amy,Thank you for taking the time to give your opinion about your stay.We're thrilled to hear that you found our location wonderful and that you enjoyed the offerings at our restaurant. Your commendation of our service is greatly valued and we're pleased that you plan to stay with us again after renovations are complete. We do acknowledge, however, that certain aspects of your stay did not meet your expectations. The condition of the triple room you mentioned is part of our ongoing renovations to provide guests with modern and comfortable accommodations. We regret any inconvenience caused by the renovation noise. Although we strive to minimize disruption, we understand this can impact our guests' comfort. Regarding the see-through glass window in the bathroom, we appreciate your feedback and will consider it thoughtfully in our renovation process to ensure privacy and satisfaction for all our guests.We hope to see you again in the future.Best regards,Jaume.desk manager

10/10 - 훌륭해요

Blair

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel, great location. Looks like it was recently renovated. Helpful staff, great breakfast catered by the restaurant next door (which was also good)
2023년 12월에 3박 숙박함
답변 제공: Mireia, Guest Relation Manager 님, 2024년 2월 6일
Dear Blair,Thank you for this positive review of your stay with us.We're thrilled to hear that our hotel's location served you well and that the recent renovations met your expectations. It's also heartening to know that our staff made a positive impact on your stay and that you enjoyed the breakfast offerings catered by La Poma Restaurant. Our team takes great pride in providing excellent service and a variety of amenities to enhance our guests' experiences.The entire team look forward to welcoming you back for a future visit.Kind regards,Mireia, Guest Relation Manager

6/10 - 괜찮아요

Rachel

가족 여행
별로예요: 청결 상태
Floors were very dirty. Breakfast overpriced.
2024년 1월에 2박 숙박함
답변 제공: Jaume.Desk manager 님, 2024년 2월 2일
Dear Rachel,Thank you for sharing your review.We're glad that our location and service met your expectations. Our team takes pride in our newly renovated rooms and we're pleased that these positive aspects stood out during your stay. Regarding your concerns about room cleanliness, we maintain high standards and offer daily housekeeping, though it seems we may have missed the mark during your visit. While our breakfast buffet showcases a wide variety of quality options, we understand that value perception can vary, and we're sorry to hear that you found it overpriced.We would be delighted to welcome you back for another stay in the future. Best regards,Jaume.Desk manager

8/10 - 좋아요

Maximilian

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

8/10 - 좋아요

Fatima zahra

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: JB 님, 2024년 1월 26일
Thank you for trusting in Royal Ramblas Hotel.Your opinion is very important to us.We hope to see you again very soon.

10/10 - 훌륭해요

Shiao

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best location and very clean . The only drawback is the lack of noise insulation between rooms.
2024년 1월에 5박 숙박함
답변 제공: JB 님, 2024년 1월 26일
Thank you for trusting in Royal Ramblas Hotel.Your opinion is very important to us.We hope to see you again very soon.

8/10 - 좋아요

hsiuhua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
立地条件とスタッフはとっても良かったです。ゆっくり歩いて30分でサクラダファミリアも行けます。部屋も広々としてバスタブも付いてて良かったと思います。また来年1月利用したいと思ってます。
2024년 1월에 3박 숙박함
답변 제공: Xavier tor - Director 님, 2024년 1월 18일
Dear Hsiuhua,Thank you for trusting Royal Ramblas Hotel for your stay.Your review motivates us to keep working hard day by day to achieve the expectations of our guests. We thank you again for your great comments and it will be a pleasure to welcome you again in future occasions.

8/10 - 좋아요

Faical

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: JB 님, 2024년 1월 18일
Good morning,Thank you for trusting in Royal Ramblas Hotel.Your opinion is very important to us.We hope to see you again very soon.Best regards

8/10 - 좋아요

Gustavo 님, el paso

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Juliano

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: JB 님, 2024년 1월 12일
Dear Juliano, Your review motivates us to keep working hard day by day to achieve the expectations of our guests. We thank you again for your great comments and it will be a pleasure to welcome you again in future occasions.Best regards

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 1월에 2박 숙박함
답변 제공: JB 님, 2024년 1월 12일
Dear Christopher, Your review motivates us to keep working hard day by day to achieve the expectations of our guests. We thank you again for your great comments and it will be a pleasure to welcome you again in future occasions.Best regards