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인사이드 바이 멜리아 바르셀로나 아폴로 여행 후기

4 out of 5
인사이드 바이 멜리아 바르셀로나 아폴로
Avinguda del Paral.lel, 57-59, Barcelona, Barcelona

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 322개 이용 후기 중 235개" "
평점 8 - 좋아요. 322개 이용 후기 중 65개" "
평점 6 - 괜찮아요. 322개 이용 후기 중 12개" "
평점 4 - 별로예요. 322개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 322개 이용 후기 중 5개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Harold

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My girlfriend and I stayed for five day, we couldn't be happier with our whole expirience at Innside. The whole staff were wonderful, but specially the front desk staff. the Metro is right next to the hotel..and you can walk to La Rambla or Gothic Quarter if you like.. We had a great time at your hotel. Thank You So Much. Harold & Miriam
2024년 3월에 5박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 28일
Dear Harold,Thank you for such an amazing review.Your glowing words have painted our hotel with the brightest colors! We're thrilled to hear that you found our front desk team to be as wonderful as the masterpieces gracing our urban and arty walls. Isn't it just fabulous to have the Metro right on your doorstep? It's like the whole city is inviting you to dance along its streets. And speaking of steps, strolling to La Rambla and the Gothic Quarter must have felt like a charming journey through the heart of Barcelona's vibrant spirit. Your appreciation for the room's cleanliness and amenities is the sweet melody to our symphony of services, where every comfort is a thoughtful touch to your everyday essentials.We look forward to seeing you again in the future.Best wishes,Belén Sánchez, Guest Relations Manager

8/10 - 좋아요

Sabine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel und Personal ist gut, unmittelbare Umgebung nicht schön und Ausblick nicht empfehlenswert. Entfernung zur Rambla und dem Hafen aber gut 👍
2024년 3월에 4박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 28일
Hey Sabine,hab vielen lieben Dank für dein nettes Feedback zu unserem Hotel.Es freut uns sehr, dass es dir bei uns insgesamt gefallen hat und du den Service unseres Hauses lobst.Dieses Lob geben wir gern an unser Team weiter. Auch, dass du mit der Ruhe in deinem Zimmer und der Atmosphäre unseres Hauses zufrieden warst, lesen wir gern.Es tut uns leid zu lesen, dass die Aussicht nicht ganz deinen Vorstellungen entsprochen hat.Hoffentlich besuchst du uns auch in der Zukunft wieder, wir freuen uns schon darauf.Freundliche Grüße,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is amazing, great location, great rooms, great staff. Only are for improvement is to keep cooked food at breakfast warm or hot. At best it wqs luke warm.
2024년 3월에 3박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Dear Denise,Thank you for taking the time to let us know your opinion of your recent stay.A standing ovation for your kind words! We're over the moon to hear about your amazing experience with us, from the prime location to our stellar team and those great rooms that come with thoughtful touches to the everyday essentials. As for the breakfast, we tip our chef's hat to your suggestion - while our dishes aim to tantalize taste buds, it appears the temperature didn't rise to the occasion. We're always stirring up ways to ensure everything is just right and appreciate your appetite for improvement.We hope to see you again.Take care,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Beth

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
A clean, modern hotel with great sized rooms, really friendly and helpful staff. Would recommend.
2024년 3월에 5박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Hey Beth,It’s great to receive this feedback about your recent visit.Your kind words have painted smiles on our faces wider than the murals adorning our walls! We're thrilled to hear that our modern touch and the dedication of our team have made your stay memorable. It's guests like you that make our hotel more than just a place to stay, but a canvas of experiences. From our heartbeats syncing with the rhythm of Barcelona to our rooms, delicately designed so you can make the most out of your stay, we relish the opportunity to be the backdrop to your city tales. Stay Curious, and discover new corners with us next time!We're already excited for your next stay.Take care and see you again soon,Belén Sánchez, Guest Relations Manager

8/10 - 좋아요

Nikola

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall OK, but not great location. Very noisy trafficed area
2024년 3월에 2박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Hi Nikola,Thanks for sharing your review with us, it means a lot!Thank you for your review! We're thrilled to hear you found your room spotless and our hotel's condition impeccable. It’s always our pleasure to provide delicately designed rooms so you can make the most out of your stay. We're sorry to hear about the noise from the bustling streets; our central location does come with a vibrant city buzz. However, we've taken thoughtful measures like double-glazing and offering earplugs to ensure our guests can still find their moment of tranquility amidst the urban excitement. Remember, the higher floors and interior rooms are your sanctuaries for peace.We hope to have the opportunity to welcome you again.Best wishes,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Christian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are comfy, very clear. Nice lobby!!!
2024년 3월에 2박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Dear Guest,Thank you for sharing your feedback.We're over the moon to hear that our comfy rooms and inviting lobby struck a chord with you! It's fantastic to know that the cleanliness and condition of our hotel met your 100% satisfaction - our team takes pride in ensuring every detail sparkles. Now, while we're tickled pink that you've enjoyed our amenities, we noticed your service rating has a little room to twinkle. Sometimes, even in a constellation of stars, one might flicker momentarily. Rest assured, we're all about adding thoughtful touches to the everyday essentials and aim to make your next stay even more stellar.We look forward to welcoming you back. Best wishes,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Isabelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Propre et le déjeuner est très bien.
2024년 3월에 2박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Salut Isabelle,Merci pour l'avis très sympa.Nous sommes heureux que tu aies apprécié le petit déjeuner et la propreté de la chambre spacieuse.À très bientôt !Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Sheila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 3월에 5박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Hey there, Sheila!We're on cloud nine after reading your amazing review. Thanks a ton!We are pleased that we were able to meet your expectations.We can't wait for your next visit.All the best,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Antonio

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff.
2024년 3월에 3박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Hi Antonio,Thanks so much for this positive review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Caroline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent hotel, friendly and helpful staff. Perfectly clean with a good gym facility also. Great location in terms of transport links and being walkable to la rambla etc
2024년 3월에 2박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Hey there, Caroline!Thrilled to see your positive feedback. Thanks for sharing your experience with us.We're over the moon to hear that your stay was nothing short of excellent! A tip of the hat for noting our friendly staff and their dedication to making your experience memorable. Isn't it wonderful to have the world at your feet, with transport links just a hop, skip, and a jump away, and the vibrant La Rambla within a leisurely stroll's distance? And when it comes to keeping fit while traveling, our InFit Gym is always ready to help you feel good, with state-of-the-art fitness spaces to ensure your workout doesn't go on vacation when you do. Your glowing remarks on room cleanliness and hotel condition? They're the cherry on top that makes our day brighter!We can't wait to see you again.All the best,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A pretty nice hotel very well located (Apolo) it is nearby to the main attractions such as the Rambla, Plaza Catalunya, Plaza España and many more. The subway station is 2 minutes from there and the are is very safe. If you pay for the breakfast you wont be disappointed It is worth it, the breakfast buffet offer a lot of options and they are very good.
2024년 3월에 5박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Hi Frank, Your positive feedback made our day.Your kind words have painted a smile across our team's faces! We're thrilled that our prime location set the stage for an adventure right in the heart of the city's vibrant pulse. Ah, the breakfast - a symphony of flavors and choices to kick-start a day of discovery, and we're glad it hit all the right notes for you. As for cleanliness, service, and amenities, we're over the moon to hear that we scored a perfect 100% in your books; our dedication to 'thoughtful touches to the everyday essentials' really shines through, doesn't it? Rest assured, the whispers of praise have reached every nook and cranny of our establishment.It would be fantastic to welcome you back soon.Cheers,Belén Sánchez, Guest Relations Manager

2/10 - 너무 별로예요

nahd

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I don’t like everything in the hotel even the air condition is not working I couldn’t sleep for tonight the wars experience ever
2024년 3월에 2박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Dear Nahd,Thank you for taking the time to share your review.Thank you for taking the time to share your experience with us. It's music to our ears that you've noticed our air conditioning, where we aim for a breath of fresh air in every room. However, I'm disheartened to hear that it didn't meet your expectations during your stay. While our rooms are designed to be comfortable retreats, it seems we missed a beat. We take pride in our recent renovations and the individual air conditioning controls in each room, ensuring that perfect ambiance for every guest. Your comfort is our symphony, and we're sorry that this time, the tune was off. Rest assured, our maintenance team is dedicated to fine-tuning every detail, so your next stay is nothing but harmonious.We hope to see you again.Cheers,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Agata

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Eccellente posizione
2024년 3월에 2박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Ciao Agata,Grazie mille per la tua recensione decisamente positiva! Ci fa piacere che ti sia trovato bene presso di noi e che le camere ti siano piaciute. Grazie per aver menzionato la nostra vicinanza ai mezzi di trasporto e la gentilezza del nostro staff, che sarà sicuramente felice di leggere i tuoi complimenti.Non vediamo l'ora di riaverti qui da noi al INNSiDE Barcelona Apolo. Ci vediamo presto! Belén Sánchez, Guest Relations Manager

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel with lots of character and great staff
2024년 3월에 1박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Hi Sara, It’s kind of you to leave this awesome review of your recent visitWe're over the moon to hear that our hotel resonated so well with your sense of style and that our team made a lasting impression! It's the little things, like our art in every corner, that truly enriches every stay, from the unique superior rooms that double as exhibition spaces to the local flavors awaiting you on our charming terrace. Our dedication to service is much like our organic and healthy drinks – no need to ask, no need to go thirsty. Stay Curious!Please come to see us again very soon!Thanks again Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Nina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Pilar

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Frank V

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property. Great location
2024년 2월에 5박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Hi Frank,Thanks for leaving such an awesome review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back. Best wishes,Belén Sánchez, Guest Relations Manager

6/10 - 괜찮아요

jacques

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No café in the room…
2024년 3월에 3박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Dear Jacques, Thank you for taking the time to share your review.We're over the moon to hear that you found our rooms to be spotless and appreciated our hotel's condition and service! It's like music to our ears when guests notice the thoughtful touches we add to the everyday essentials. Now, about the absence of a café in your room – while we do love a good espresso, our rooms are equipped with a kettle and soluble coffee and a selection of beverages. In the superior rooms you do have a Nespresso. Dont hesitate to book one next time. Plus, remember that there's free soft drinks in every minibar, because no need to ask, no need to go thirsty. We hope these amenities helped perk up your stay!It would be a pleasure to have you return on another occasion. All the best,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Caroline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service from the moment we walked through the door. Check in was quick and efficient with very friendly staff. We enjoyed the bar and gym facilities as well as the location being fantastic for transport links and walkable to local attractions. We are looking forward to another stay :)
2024년 3월에 2박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Hey there, Caroline! Thrilled to see your positive feedback. Thanks for sharing your experience with us.Your effusive feedback has brightened our halls more than the Barcelona sun! We're thrilled you found our check-in process to be as swift as a flamenco dancer’s feet. It seems our bar and gym were the perfect duo for your stay, much like tapas and sangria. Our prime location seems to have been the cherry on top of your Barcelona adventure. And remember, whether you're here for the culture or the comfort, we're always striving to provide those thoughtful touches to the everyday essentials that make your stay memorable.We all look forward to welcoming you back in the future.Kind regards,Belén Sánchez, Guest Relations Manager

8/10 - 좋아요

Agnieszka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is lovely,staff very friendly everything beautiful but there is this thing with doors which don't have soft closing feature built in and the door slamming starts early in the morning when first guests leave their rooms and finishes late at night when they come back.This was my only reproach which woke me up every morning & I felt quite annoyed.
2024년 2월에 3박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 3월 27일
Dear Agnieszka, Thank you for taking the time to share your feedback.It warms our hearts to hear that our friendly team made your stay beautiful – thank you for your kind words! Our commitment to culture shines bright with local art gracing the walls, enriching every stay with a touch of Barcelona's vibrant spirit. Now, let's talk about the early birds and night owls among our guests. While their comings and goings are part of the hotel's daily symphony, we're sorry to hear that the door's percussion section had a solo in your experience. Our rooms are indeed fully soundproofed to offer a hush-hush haven from the city buzz, but it seems the doors missed the memo. Rest assured, we're always looking for ways to ensure that our guests' sleep is as undisturbed as the calm of a moonlit sea.Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Maria Camila

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and friendly staff!
2024년 2월에 8박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 2월 26일
Hi Maria Camila,Thank you for sharing such a positive review.We're thrilled to hear that you found our staff, especially Fernando, super friendly and helpful. It's great to know that you enjoyed the cleanliness of your room and the overall hotel condition. We always strive to provide top-notch service and amenities to our guests, so it's fantastic to see that we hit the mark during your stay! We all look forward to welcoming you back in the future.Kind regards,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved how close it was to the port area and La Rambla. There was a metro station just outside of you are wanting to travel further into the city. Great hotel, we would definitely stay there again.
2024년 2월에 4박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 2월 26일
Dear Kathryn,Thank you for such a positive review.We're absolutely thrilled to hear that our prime spot near the port and La Rambla hit the mark for your Barcelona adventure! Isn't it just fabulous to have the metro right at your doorstep, whisking you away to the city's enchanting nooks? Our team's beaming knowing you appreciated the pristine cleanliness of your room, our hotel's condition that shines bright like the Mediterranean sun, the service that's as warm as our Barcelona beaches, and the room amenities that aim to fill your stay with delightful surprises and thoughtful touches to the everyday essentials. We're just over the moon that you're already thinking of a return visit!We hope your next stay is just around the corner.See you soon,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Didier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bel hotel un accueil de très bonne qualité, emplacement idéal pour visiter Barcelone. Petit déjeuner complet
2024년 2월에 1박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 2월 28일
Salut Didier ! Un grand merci pour ce commentaire.Nous sommes ravis que tu aies apprécié ton séjour chez nous.Merci de souligner notre emplacement et la convivialité de notre équipe :)À très bientôt !Belén Sánchez, Guest Relations Manager

8/10 - 좋아요

Pawel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles war in Ordnung Leider kein Bügeleisen vorhanden…. Wäre schon cool einen zu haben.
2024년 2월에 3박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 2월 28일
Lieber Pawel, wir bedanken uns dafür, dass Du Dir die Zeit genommen hast, uns eine Bewertung zu hinterlassen.Es hat uns riesig gefreut, dass du mit uns rundum zufrieden warst und wir möchten die Gelegenheit nutzen, um uns recht herzlich für deinen Besuch zu bedanken. Alles Gute und hoffentlich bis bald!Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Kelvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the atrium, lobby and room. The closet and cubies are well designed.
2024년 2월에 1박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 2월 26일
Hi there, Kelvin!Your review made our day, thank you!We're tickled pink to hear you loved the atrium, lobby, and your room, with its well-designed closet and cubbies. It's splendid to know our dedication to thoughtful touches in the everyday essentials has made a mark on your stay. Your glowing review is music to our ears, and we're dancing to the rhythm of your 100% satisfaction across the board—from the spotless room to our attentive service and bespoke room amenities. Remember, every nook and cranny is crafted with you in mind, because we want nothing less than to enchant you with the magic of our urban oasis.We hope to see you again soon.All the best,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Jan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super freundliches Personal. Das Frühstück war mega und die lage des Hotels ist einfach spitze. Dieses Hotel können wir wirklich nur weiterempfehlen.
2024년 2월에 5박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 2월 28일
Hey Jan,ich freue mich sehr über deine tolle Bewertung!Wir sind von deinem Kommentar mehr als begeistert. Toll, dass du mit dem sauberen Zimmer mehr als zufrieden warst und dir unser super leckeres Frühstück gut geschmeckt hat. Deinen Kommentar zu unserem Team geben wir sehr gerne weiter, darüber freuen wir uns immer.Komm' uns doch gern bald wieder besuchen, das wär super!Bis dahin, ServusBelén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Precella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Alexis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2024년 2월에 1박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 2월 28일
Viva, Alexis! Ficámos de sorriso rasgado com a tua avaliação. O nosso muito obrigado!Ficamos contentes por termos ido ao encontro das expectativas.Estaremos sempre disponíveis para te receber.Até breve,Belén Sánchez, Guest Relations Manager

8/10 - 좋아요

Lars

가족 여행
좋아요: 편의 시설/서비스
Sehr laut zur Straße hin und in Zimmern von x30 bis x70 mit U-Bahn Geräuschen und Straßenpartyunterhaltung
2024년 2월에 3박 숙박함
답변 제공: Carlos David Higuera Guest Relations Coordinator 님, 2024년 2월 13일
Hallo Lars, vielen Dank für deine positive Bewertung unseres INNSiDE Barcelona Apolo! Es freut uns, dass du mit unserem Hotelkonzept und unserer Lage insgesamt zufrieden warst.Schade, dass du dich bezüglich des Verkehrs nicht direkt an unsere Rezeption gewendet hast.Gerne hätten wir dir ein Zimmer in einem ruhigeren Bereich angeboten.Hoffentlich besuchst du uns auch in Zukunft wieder.Freundliche GrüßeCarlos David HigueraGuest Relations Coordinator

4/10 - 별로예요

Amanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was nice but very noisy. It was difficult to sleep with loud noise from outside until about 6 am when everything calms down.
2024년 2월에 5박 숙박함
답변 제공: Carlos David Higuera Guest Relations Coordinator 님, 2024년 2월 7일
Hi Amanda,We are sorry that your recent stay at our hotel did not quite hit the mark for you and apologise for the disturbance you experienced. We wish that we had been informed of this issue, as we would be pleased to take appropriate action with the required discretion. Never forget that our reception team is here to help you out 24/7.We hope we can provide you with an improved stay in the future.All the best,Carlos David HigueraGuest Relations Coordinator

10/10 - 훌륭해요

Neeraj

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff and services
2024년 2월에 2박 숙박함
답변 제공: Carlos David Higuera Guest Relations Coordinator 님, 2024년 2월 7일
Hi Neeraj We are delighted that you had a pleasant experience during your stay with us. We always aim to meet and where possible, exceed our guests' expectations and it's wonderful to receive such fantastic feedback.We really hope to see you again soon!Take care,Carlos David HigueraGuest Relations Coordinator

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

8/10 - 좋아요

david john

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

bart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ok
2024년 1월에 4박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 1월 26일
Dear Bart,Thank you for this positive feedback.We are pleased that we were able to meet your expectations.We would love to have you return in the future.All the best,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Luis 님, miami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

4/10 - 별로예요

Seyed Ali

2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Lucia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I think everything was very nice the people very friendly and always wanted to help and giving the right information The only person that was rude was this morning 01/05/2024 at the breakfast Buffett he was preparing the eggs I forgot the name of omelet so I took a few minutes to told him I want and omelet he was so angry and rude nieve asked how many eggs do you wanted or what do you want in your omelet very disappoint some person make your start of the day down . Other than that excellent
2024년 1월에 2박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 1월 19일
Hi Lucia,Thanks a lot for your review.We are thrilled to hear that you found our team friendly and informative, reflecting our dedication to intuitive personal service. It is gratifying to know that you appreciated the helpfulness and accuracy of the information provided, as we strive to be experts in all that Barcelona has to offer. However, we regret to hear about your breakfast experience and would like to extend our apologies for any discomfort caused. We value your feedback as it is crucial in our commitment to providing exceptional experiences. We hope to be able to welcome you back again in the future.Best wishes,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Katherina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value, modern, nice, have all you need a little far away from the key things but a great option
2024년 1월에 2박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 1월 5일
Dear Katherina,Thanks for the time taken to share your experience.We are thrilled to hear that you found our property to be great, modern and nice. We take pride in providing exceptional service for our guests.We understand our location may not be ideal for everyone, but we are glad you found the value worth it. Our hotel is conveniently located near public transportation, making it easy to access the city centre within 10 minutes. Additionally, we are close to the Ramblas, the theatres, and some shopping malls, offering a variety of activities for our guests to enjoy.We'd love to welcome you back.Best wishes,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Yelda

2023년 12월에 4박 숙박함

10/10 - 훌륭해요

ARNAUD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect. The staff is very friendly, the hotel very well located less than 10 minites from the Ramblas
2023년 12월에 1박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 1월 5일
Hi Arnaud, wow! Your positive feedback made our day. Thanks for the love!A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience, and we thank you for your many compliments. We are pleased to know that our location was convenient for you.Thanks again and we hope to see you again.All the best,Belén Sánchez, Guest Relations Manager

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proche de la Rambla tout en n'étant pas dans le quartier touristique. Prestations à la hauteur d'un 4 *.
2023년 12월에 4박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2024년 1월 5일
Salut David ! Un grand merci pour ce commentaire.Nous sommes ravis que tu aies passé un séjour sympathique parmi nous et apprécié la propreté impeccable des lieux.Merci pour l'appréciation du service et de l'emplacement.Au plaisir de te revoir chez nous.Belén Sánchez, Guest Relations Manager

8/10 - 좋아요

Yusuf

2023년 12월에 5박 숙박함

10/10 - 훌륭해요

jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, clean, friendly staff clean rooms and great views, next visit will be staying again thanks to the amazing morning breakfast
2023년 12월에 1박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2023년 12월 30일
Hey there, Jeff! Thrilled to see your positive feedback. Thanks for sharing your experience with us.We are pleased that you appreciated the high standards and quality service which we strive to uphold. This kind feedback will motivate the entire team to continue pursuing excellence in all that we do.We hope to see you again.All the best,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was better than expected though and through
2023년 12월에 4박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2023년 12월 30일
Thank you, Francisco, for such a positive review We are pleased that we were able to surpass your expectations.We hope to see you soon.Take care!Belén Sánchez, Guest Relations Manager

8/10 - 좋아요

Ernesto Jr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Alex

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bravo! Will come back very soon. Thanks for everything.
2023년 12월에 2박 숙박함
답변 제공: Belén Sánchez, Guest Relations Manager 님, 2023년 12월 30일
Dear Alex,Thank you so much for your positive feedback following your stay.We are pleased that we were able to meet your expectations.We can't wait to see you again.All the best,Belén Sánchez, Guest Relations Manager

10/10 - 훌륭해요

Eusebio

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

TOMAS

가족 여행
2023년 12월에 1박 숙박함