Find hotels near Bavaro Lagoon, Punta Cana from ₩133,102

"El espacio en general muy bien, amplio y buenas propuestas. El servicio estuvo bien, gente muy amorosa como Ashley de la recepción y luego gente muy antipatica principalmente en el desayuno buffet. Lo que quiero resaltar es la terrible experiencia que tuve en el Spa, saque un masaje de 80 minutos y a los 15 minutos se empezaron a escuchar gritos de niños - dejaron entrar a los hijos de los dueños al spa!! Un lugar para relajarse… fue terrible, no pude relajarme, mi amiga me esperana en la zona de aguas y la paso fatal los chicos tirandose a la pileta… muy muy mala experiencia, el masaje bastante malo también y pobre atencion. Mas alla de eso el hotel estuvo muy bien y nos gusto mucho quedarnos! "

"The resort was great. I never had to search for a seat at any pool or beach. My butler Oliver was amazing. The rest of the staff could use some hospitality training. The restaurants were mediocre at best, but the buffet rocked. Drink service at the pools and beach could have been better and having paid for Unique I was surprised how sparce service was in those locations. The many of the bathrooms were not cleaned regularly. None of this is meant as a slam, just constructive criticism. We will be back."

"We had a very enjoyable and relaxing time. My massage on the beach was amazing! Loved having our own pool. Food was great at the Asian restaurant. Buffet was good- definitely enjoyed lunch buffet more. Was hoping for better music around the pool and better selection of drinks but we also mostly stayed by the pool bar. Staff was lovely! Our in room fridge was not cool and we couldn’t find ice so that sucked. Overall, enjoyed our time and would go back. "

"Amazing and wonderful place to stay! Definitely recommend!"

"Breakfast was very good ! "

"Everything was good "

"The place was nice. Staff were friendly. Made reservations at the different restaurants on our first day and most of them had limited availability. Among the three restaurants we reserved for dinner, we only enjoyed one. The supposedly Asian place Tao Cat was awful. Nothing Asian about it. And the Italian place Mama Mia wasn't a good one either. The only one we liked was Bloved. We were also tricked into being invited over for "VIP benefits" whatever which is basically them selling Exclusive Traveler membership that took half of our day. The room we were staying in also felt warm at 23-24 degrees. When we requested for something colder, helpdesk on the phone said that was the lowest setting they had for all the hotel rooms (not sure if that was true). Rooms were also old and wasn't well lighted. We also arranged for hotel pick up going to the airport and the transport we booked wasn't allowed to enter the hotel premises and they had us go to the property entrance via golf cart. They also gave "massage coupons" which felt like a scam since the spa apparently didn't have any availability for the next 3days or so. Not sure if they had availability if we weren't using the coupons though"

"The food servers were outstanding, especially Juan and Raudy!"

"Overall, we had a positive experience. The location is very good, close to shopping malls and restaurants, and the pool area is also nice. However, the level of English among the staff was somewhat limited. The room seemed more suited for business travelers than for a family vacation, particularly due to the limited storage space for luggage. We would recommend the hotel, but with some limitations."