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Reviews

5.0 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

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Reviews

Reviews

5.0

4.0

Cleanliness

6.0

Amenities

6.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

Reviews

2/10 Terrible

Ziad

Disliked: Cleanliness, property conditions & facilities, room comfort

Help!!! REFUND NEEDED!!!

I want a full refund because the hotel was fully booked and they did not give me my room or and substitute.. adding that the location is not accurate as i walked more than 30 mins to find the hotel from the destination set on your website.
Stayed 1 night in Jul 2021

6/10 Okay

Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel rooms as well as towels, the water in the bathroom smells bad, is more of a 1 star hotel
Stayed 7 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location! Excellent wi-fi ! Spacious room . Royal interior design . Purple , brown & gold . Breakfast is ok ( 7/10) . I would recommend having Lebanese leftovers from local restaurants stores in the fridge because the food stays fresh . This hotel is a hidden gem . Staff members , from reception to cleaning lady were very warm , welcoming & charismatic. Management are receptive to concerns that came up with my laundry /rates changes and gave me alternatives proposals .I’m from Canada and this is the type of service I would expect and enjoyed . Last but not least , it’s next to the Lebanese American University so it’s safe since you’re near students ! Shukran
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2020