외관

ITC 윈저, 럭셔리 컬렉션 호텔, 벵갈루루 여행 후기

5 out of 5
ITC 윈저, 럭셔리 컬렉션 호텔, 벵갈루루
Windsor Square,25, Golf Course Road, Bengaluru, Karnataka

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 291개 이용 후기 중 184개" "
평점 8 - 좋아요. 291개 이용 후기 중 59개" "
평점 6 - 괜찮아요. 291개 이용 후기 중 23개" "
평점 4 - 별로예요. 291개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 291개 이용 후기 중 11개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Rohit

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not at all quiet. You cannot sleep here either in the day or night. Desk staff is completely incompetent.They are just trained to smile and say sorry for each and everything. And then they repeat the same mistake again. My room was changed thrice. Air conditioners of all the three rooms were not working. And there were technicians who were constantly called upon to fix ACs of other rooms as well. No respect for privacy. I specifically mentioned that my work hours are in the night and do not disturb me in the day time. But even when my room is on the DND, the staff is calling me to check for god knows what. Constantly had to struggle to get my zomato delivery. This is at best a 2 star hotel. I would not recommend it to anyone
2024년 2월에 7박 숙박함
답변 제공: Deepak Menezes 님, 2024년 2월 20일
Dear Mr. Rohit,Thank you for taking out the time to share your feedback with us. Our ultimate endeavour is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. Please do share your details including mobile number with us on deepak.menezes@itchotels.in to connect and assist you at the earliest. Kind regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

Yusuff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are very friendly and helpful.
2024년 2월에 3박 숙박함
답변 제공: Deepak Menezes 님, 2024년 2월 12일
Dear Mr. Yusuff,It was most kind of you to share your stay experience with other guests. I am delighted to know that my team worked to ensure your comfort and that you were looked after well and had a memorable stay. Thank you for your generous comments for the hotel and warm appreciation for the team. It always feels so special when it comes from patrons like you. We value your patronage and we look forward to welcome you back soon.Warm Regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

8/10 - 좋아요

Nash

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Deepak Menezes 님, 2024년 1월 23일
Dear Mr./Ms. Nash,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 - 훌륭해요

Ashok

2024년 1월에 3박 숙박함
답변 제공: Deepak Menezes 님, 2024년 1월 26일
Dear Mr. Ashok,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 - 훌륭해요

Pradeep

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service, an oasis amidst the hustle of BLR. A straight shot to the airport (very convenient) and easy to get to the commercial hub (MG ROAD).
2023년 12월에 1박 숙박함
답변 제공: Deepak Menezes 님, 2024년 1월 2일
Dear Mr. Pradeep,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 - 훌륭해요

Raja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s an excellent hotel and we enjoyed our stay. This hotel is a traditional hotel.
2023년 12월에 2박 숙박함
답변 제공: Deepak Menezes 님, 2024년 1월 2일
Dear Mr. Raja,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 - 훌륭해요

Chandrabhushan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place
2023년 12월에 2박 숙박함
답변 제공: Deepak Menezes 님, 2023년 12월 11일
Dear Mr. Chandrabhushan,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 - 훌륭해요

Dinesh 님, Bloomfield Hills

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful English style property maintained to perfection. Staff excellent. Breakfast buffet with a wide spread including hot vada, idly, Sambar, dosa station & omelette station. Will definitely come back
2023년 10월에 8박 숙박함
답변 제공: Deepak Menezes 님, 2023년 12월 11일
Dear Mr.Dinesh,It was such a pleasure to have you stay at ITC Windsor, Bengaluru. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj. Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

Bhaskar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2023년 10월에 9박 숙박함
답변 제공: Deepak Menezes 님, 2023년 12월 11일
Dear Mr. Bhaskar,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

8/10 - 좋아요

Damodar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
good hotel . clean beautiful . well maintained but breakfast was not up to the mark
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel from the British colonial era
Outstanding hotel. Service was excellent from all parts of the hotel - front desk, restaurants, pool, etc. It is an old hotel, with classic beauty with many paintings and decoration from the time of British. Hotel breakfast quality and selection was outstanding. Plenty of hot water and flow in the shower. Very large, comfy towels. I wish I had an excuse to stay here again.
2023년 9월에 5박 숙박함

10/10 - 훌륭해요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My go-to for Business in Bangalore
Excellent service. I especially appreciate the Irish pub in the lobby for a casual meal and drinks.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Murali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bangalore - September 2023
We got a club room since there was three occupants. We enjoyed the club facilities in the evening and the staff provided a very welcoming experience. No need for dinner if you can enjoy the evening hospitality. Beautiful chocolate shop to get custom gifts for people on short order - A mega plus. The smell of chocolate, free. Breakfast and the options to choose from was excellent. We could easily stay there for couple hours and enjoy the hospitality and the variety. Awesome. Well done. Many different nooks to hang out and enjoy in the hotel and relax and be there with family and still get privacy while enjoying the nice surrounds of the hotel. Will go there again if another opportunity presents itself.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Anand

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Ashok

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the property during my stay were more than gracious and hospitable. Specially staff at the restaurant, sweet shop, front desk, transportation and a few others who i interacted with during my stay made me feel very comfortable. Thanks everyone.
2023년 8월에 7박 숙박함
답변 제공: Deepak Menezes 님, 2023년 9월 4일
Dear Mr. Ashok, It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

8/10 - 좋아요

Yoshiro

출장 여행
좋아요: 청결 상태, 직원 및 서비스
food in restaurant was very good
2023년 8월에 2박 숙박함
답변 제공: Deepak Menezes 님, 2023년 8월 25일
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

6/10 - 괜찮아요

Som

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent property.. Staff need to be more trained in restaurant. They forget orders, delays in orders, and no one dedicated server for a table and thus mixups/ missed orders. (Took us 25 min to get a can of sprite) Staff also need to give way to hotel guests. They walk across guests with plate full of food and it’s just not courteous. It’s basic training. The hotel rooms themselves are good but dated especially bathrooms. A tad disappointing considering this was one of the marquee hotels in Bangalore. I guess you can definitely see a difference between a Taj and rest.
2023년 8월에 2박 숙박함
답변 제공: Deepak Menezes 님, 2023년 8월 25일
Dear Guest, We appreciate the effort taken to share this feedback with us. At ITC Windsor, we do strive to go the extra mile and give our guests unmatched hospitality and a memorable stay. While I'm delighted to know that you enjoyed our ambience and services, it is indeed a regret that we fell short of your expectations during your recent stay with us. Please note that I have taken your feedback up with the concerned teams to ensure this is not repeated. We look forward to welcoming you back to ITC Windsor for a more convivial experience. Best Regards, Deepak Cedric Menezes General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

Ramesh

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay. 40 year old property. Well maintained and renovated. Esp the Towers
2023년 8월에 1박 숙박함
답변 제공: Deepak Menezes 님, 2023년 9월 4일
Dear Mr. Ramesh, It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Deepak Menezes 님, 2023년 8월 11일
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

chandra

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Deepak Menezes 님, 2023년 8월 11일
Dear Guest,It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj..Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

10/10 - 훌륭해요

Ramesh

2023년 8월에 1박 숙박함
답변 제공: Deepak Menezes 님, 2023년 8월 11일
Dear Mr. Ramesh, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

Jayaraman

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing collection!!! Enjoyed the stay here and perhaps our go to hotel in Bangalore. Showcases everything about Bangalore!!! And the people amazing :)
2023년 4월에 1박 숙박함
답변 제공: Deepak Menezes 님, 2023년 4월 21일
Dear Mr. Jayaraman, Dear Guest,It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USBGC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

10/10 - 훌륭해요

chandra

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Deepak Menezes 님, 2023년 3월 23일
Dear Guest,Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

8/10 - 좋아요

HAZEL

2022년 12월에 1박 숙박함
답변 제공: Deepak Menezes 님, 2023년 5월 13일
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 - 훌륭해요

Nazuk

답변 제공: Deepak Menezes 님, 2023년 3월 23일
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

2/10 - 너무 별로예요

Andrew

2022년 11월에 1박 숙박함
답변 제공: Deepak Menezes 님, 2023년 5월 13일
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

8/10 - 좋아요

BERND

2022년 9월에 1박 숙박함
답변 제공: Deepak Menezes 님, 2023년 2월 23일
Dear Guest,It was such a pleasure to have you stay at The ITC Windsor.World's first LEED zero carbon certified hotel, ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

10/10 - 훌륭해요

Govind

2022년 7월에 2박 숙박함
답변 제공: Deepak Menezes 님, 2023년 5월 13일
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 - 훌륭해요

Gianpietro

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in old enlish style
Very nice hotel in old English style. Staff war always very friendly and helpful. Food was excellent and in big variety.
2022년 6월에 3박 숙박함
답변 제공: Deepak Menezes 님, 2023년 5월 13일
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

8/10 - 좋아요

Guillaume

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 6월에 2박 숙박함
답변 제공: Deepak Menezes 님, 2023년 2월 23일
Dear Guest, It was such a pleasure to have you stay at The ITC Windsor.World's first LEED zero carbon certified hotel, ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

4/10 - 별로예요

Sathiya

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
When we checked in, the checkin desk person said that the stay comes with complimentary breakfast. But, the next day morning, another person at the checkin desk said we had to pay for it. We ended up paying. This is very poor behavior for such a top rated hotel. Late in the evening when we wanted to dine in the hotel's restaurants, none of them allowed us in, saying that advance reservation is needed. This kind of treatment should not be given for folks staying in the hotel.
2022년 5월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 15일
Dear Guest, Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

Godwin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: General Manager 님, 2022년 6월 15일
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

Rajashekar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Place to Stay
We stayed a night and it was pretty good the time we spent there. We had dinner in one of the restaurants inside and the food was amazing and checked out early in the morning. Did not spend much time to write a detailed review. Everything is very good with the exception of bathroom. Bathtub is not the great but can adjust.
2022년 4월에 1박 숙박함
답변 제공: Deepak Menezes 님, 2023년 2월 24일
Dear Mr. Rajshekhar, Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. And we are so glad that you enjoyed the colonial ambiance.Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property.The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding.Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

8/10 - 좋아요

Natalia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful historic hotel. Great service, very accommodating, attentive and on time. Old style historic decor. Loved the balcony in the room, library with bar service options and good book choice, chocolate store - handmade chocolate was wonderful, and beautiful small garden. Rooms are clean and comfortable. Bathroom needed a bit of upgrade.
2022년 3월에 3박 숙박함
답변 제공: Deepak Menezes 님, 2023년 3월 2일
Dear Ms. Nataliya, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our fitness center and spa as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

Prashant

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hospitality and the nature
2022년 3월에 3박 숙박함
답변 제공: Deepak Menezes 님, 2023년 3월 2일
Dear Mr. Prashant, It was such a pleasure to have you stay at The ITC Windsor.World's first LEED zero carbon certified hotel, ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

2/10 - 너무 별로예요

Rudrarup

2022년 3월에 1박 숙박함
답변 제공: Deepak Menezes 님, 2023년 4월 5일
Dear Guest, Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 3박 숙박함
답변 제공: Team ITC Windsor 님, 2022년 1월 26일
Dear Guest, Thank you for your feedback! We look forward to seeing you again.

2/10 - 너무 별로예요

Sri Harsha

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Bed not comfortable
Bed is not comfortable. They need to scent smoking rooms before giving it to new guests
2022년 1월에 1박 숙박함
답변 제공: Deepak Menezes 님, 2023년 2월 24일
Dear Guest, Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

6/10 - 괜찮아요

Syed

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The reception/operator was unavailable most of the times. Although, they did call back but that was much later. Very few water bottles were kept in the room.
2021년 12월에 2박 숙박함
답변 제공: Deepak Menezes 님, 2023년 3월 2일
Dear Guest, Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay, good service and excellent breakfast
2021년 12월에 1박 숙박함
답변 제공: Team ITC Windsor 님, 2022년 1월 26일
Dear Guest, Thank you for your feedback! We look forward to seeing you again.

10/10 - 훌륭해요

SriHarshaNag

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesomeness filled with royalty 😍
This Hotel is amazing, breakfast was extraordinary.
2021년 12월에 1박 숙박함
답변 제공: Manas Krishnamoorthy 님, 2021년 12월 15일
Dear Guest, Thank you for choosing to stay at the ITC Windsor, and for taking the time out to share your feedback with us. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. We are happy to know that you enjoyed our cuisine which has indeed created a different dimension in the fine dining culinary space of Bangalore. Thank you for your recognition of our ambience, services and hospitality. We look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

Varad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent all around. Stayed for 3 days. They have an excellent staff. Would be delighted to come back.
2021년 12월에 3박 숙박함
답변 제공: Manas Krishnamoorthy 님, 2021년 12월 14일
Dear Guest, Thank you indeed for choosing to stay at the ITC Windsor. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. We are happy to know that you enjoyed our cuisine which has indeed created a different dimension in the fine dining culinary space of Bangalore. Thank you for your recognition of our ambience, services, hospitality and culinary offerings. We look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

8/10 - 좋아요

Sainath

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendliness and attentive staff along with an amazing array of eateries
2021년 12월에 1박 숙박함
답변 제공: Manas Krishnamoorthy 님, 2021년 12월 6일
Dear Guest, We are delighted to know that you had a great experience with us. At ITC Windsor, we are committed to your health, hygiene and safety through elevated hygiene protocols, state-of-the-art technology and advanced disinfectants. We are delighted to know that you feel safe with us. People are our greatest assets and your appreciation and generous words of encouragement for the team would go a long way in inspiring and motivating each of us to deliver Service Par Excellence to all our discerning guests. We certainly look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

Saurabh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel and value for money.
Good hotel and value for money.
2021년 11월에 1박 숙박함
답변 제공: Manas Krishnamoorthy 님, 2021년 11월 24일
Dear Mr. Saurabh, We appreciate the time taken to share such a wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. Thank you truly for your recognition of our ambience, services and hospitality. We look forward to welcoming you back at the ITC Windsor. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

Prema

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent
stay was good except the dormitory for driver's stay please try to provide some place and coffee facility for drivers stay
2021년 11월에 1박 숙박함
답변 제공: Manas Krishnamoorthy 님, 2021년 11월 23일
Dear Guest, Thank you for choosing to stay at ITC Windsor. Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property. Thank you for words of appreciation for our services. Please note that we have made note of your feedback and shall work towards ensuring the same. Thank you, as my team and I look forward to welcoming you back soon. Best regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Visit
The staff was very friendly, knowledgeable and helpful. They were warm yet professional. Really enjoyed my visit. The breakfast buffet was amazing!
2021년 11월에 3박 숙박함
답변 제공: Manas Krishnamoorthy 님, 2021년 11월 23일
Dear Guest, Thank you for taking the time out to share your feedback with us. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. People are our greatest assets and your appreciation and generous words of encouragement for the team would go a long way in inspiring and motivating each of us to deliver Service Par Excellence to all our discerning guests. We look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

8/10 - 좋아요

SUDHIR

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함
답변 제공: Manas Krishnamoorthy 님, 2021년 11월 14일
Dear Mr. Sudhir, We truly appreciate the time taken to share your feedback. At ITC Windsor, we do strive to go the extra mile and give our guests unmatched hospitality and a memorable stay. Thank you indeed for your recognition of our ambience, services and hospitality. My team and I eagerly look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

10/10 - 훌륭해요

Visweswaran

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ITC Windsor Bangalore
It was a great stay. Everything is fine here.
2021년 10월에 2박 숙박함
답변 제공: Manas Krishnamoorthy 님, 2021년 11월 2일
Dear Guest, We are delighted to know that you had a great experience with us. At ITC Windsor, we are committed to your health, hygiene and safety through elevated hygiene protocols, state-of-the-art technology and advanced disinfectants. We are delighted to know that you feel safe with us. Thank you, as we look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

4/10 - 별로예요

Nisha

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was good. The welcome, check in and overall stay was good. My room had cockroaches moving around during the stay which wasnt expected and then it made me think whether
2021년 10월에 2박 숙박함
답변 제공: Manas Krishnamoorthy 님, 2021년 10월 27일
Dear Ms. Nisha, We appreciate the effort taken to share your feedback with us. It is our endeavor to deliver exceptional and memorable experiences for our guests, and it is a regret we have fallen short of your expectations during your recent visit with us. Please accept my apologies for the reported incident. I would like to assure you that we as a team have taken your feedback very seriously and necessary actions have been incorporated to avoid any recurrence. I look forward to welcoming you back at ITC Windsor. Best regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

2/10 - 너무 별로예요

Mrs Varshini

2021년 10월에 1박 숙박함
답변 제공: Deepak Menezes 님, 2023년 4월 5일
Dear Ms. Varshini,Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru