이집트산 면 시트, 고급 침구, 무료 WiFi, 침대 시트
예약 가능 여부 확인

엘랜초 모텔 여행 후기

2.5 out of 5
엘랜초 모텔
274 Lagoon Street, Bishop, CA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 883개 이용 후기 중 233개" "
평점 8 - 좋아요. 883개 이용 후기 중 307개" "
평점 6 - 괜찮아요. 883개 이용 후기 중 179개" "
평점 4 - 별로예요. 883개 이용 후기 중 104개" "
평점 2 - 너무 별로예요. 883개 이용 후기 중 60개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

kwon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Elizabeth 님, 2021년 10월 18일
We will do better. We hope you give us another chance.

10/10 - 훌륭해요

Guy

좋아요: 직원 및 서비스
Strong odor of Lysol!!!
2024년 5월에 1박 숙박함
답변 제공: Violet 님, 2024년 5월 23일
Thank you for letting us know! We appreciate your review.

8/10 - 좋아요

Sylvie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was an issue with the sink. They offered to move me right away but I was too exhausted and had already unpacked. I could hear the people next door so it made me feel self-conscious but normal for an older property. Not a reflection on the owners. They were amazing and the room was clean and the bed comfy.
2024년 5월에 1박 숙박함
답변 제공: Violet 님, 2024년 5월 19일
Thank you for expressing your thoughts. We appreciate your review.

8/10 - 좋아요

Anna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Resident manager is very nice and friendly, thank you!
2024년 4월에 1박 숙박함
답변 제공: Violet 님, 2024년 4월 30일
Thank you for your input. We appreciate your review.

8/10 - 좋아요

Cindy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good place to come in late when we came into Bishop nice and clean very cute and homely. The only problem we had was the mattress was too hard the sides that a nice place to stay for an overnight.
2024년 4월에 1박 숙박함
답변 제공: Violet 님, 2024년 4월 9일
Thank you for your input!

8/10 - 좋아요

Lauren

2024년 4월에 1박 숙박함
답변 제공: Violet 님, 2024년 4월 30일
Thank you for leaving a review.

6/10 - 괜찮아요

Wendy

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Old hotel, a bit rundown but trying to renew. Clean enough on the inside but grounds untidy. Bed nice, pillows flat and only 2.
2024년 4월에 1박 숙박함
답변 제공: Violet 님, 2024년 4월 9일
Thank you for your input.

4/10 - 별로예요

Kym

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We didn’t stay at el rancho as it didn’t look like a safe motel. We stayed at their other property which was safer. Staff were helpful. the condition of the property is not great but Ok for one night.
2024년 4월에 1박 숙박함
답변 제공: Violet 님, 2024년 4월 9일
Thank you for the feedback.

2/10 - 너무 별로예요

Jim

2024년 3월에 1박 숙박함
답변 제공: Violet 님, 2024년 4월 13일
Thank you for your input.

4/10 - 별로예요

Jill

2024년 3월에 1박 숙박함
답변 제공: Violet 님, 2024년 4월 9일
Thank you for your input.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved my stay
2024년 3월에 1박 숙박함
답변 제공: Violet 님, 2024년 3월 19일
Great to hear! We appreciate your review.

8/10 - 좋아요

boris

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Violet 님, 2024년 3월 19일
Thank you for your review.

10/10 - 훌륭해요

Philippe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a great place to stay if you're just passing through or you're a very low-maintenance kind of person who wants a bed and quiet. The staff was nice and accommodating. It is a bit hidden from the main street, but it's very quiet. The rooms are simple, which I love! I will definitely stay here again!
2024년 3월에 1박 숙박함
답변 제공: Violet 님, 2024년 3월 8일
Thank you so much for your input! Looking forward to seeing you again soon!

10/10 - 훌륭해요

perry

2024년 3월에 1박 숙박함
답변 제공: Violet 님, 2024년 3월 30일
Thank you! We appreciate your review!

4/10 - 별로예요

MARK

2024년 2월에 1박 숙박함
답변 제공: Violet 님, 2024년 3월 21일
Thank you for your input.

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to June Lake/Mountain. Very helpful staff.
2024년 2월에 1박 숙박함
답변 제공: Violet 님, 2024년 3월 5일
Thank you for your review!

6/10 - 괜찮아요

Kenneth

좋아요: 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Broken Heater
The room I stayed in had a broken heater. It did not heat up at all. I'm only writing this review to notify the staff. I've stayed at this motel in the past several times and never really had issues until this last time.
2024년 2월에 1박 숙박함
답변 제공: Violet 님, 2024년 3월 5일
Thank you for letting us know! We will address the heater. Hope to see you again soon!

8/10 - 좋아요

Jill

좋아요: 청결 상태, 객실의 편안함
pretty darn good
This motel more than satisfied our needs for an evening away! The price was great. The accommodations were satisfactory - better than we expected!
2024년 1월에 1박 숙박함
답변 제공: Violet 님, 2024년 3월 5일
Glad you enjoyed your stay! Thank you for your review!

2/10 - 너무 별로예요

Dietmar

별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Violet 님, 2023년 11월 21일
We hope you give us another chance. Thank you for the input.

2/10 - 너무 별로예요

Cheryl

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It started when we got an email saying that we would need to check into another property and not at the hotel we were staying at. So we went to the other property and there was no one there, just a hand written note to call someone. So we did and checked into the other hotel. There was a car that looked like someone was living in, and a family checking out. We went to our hotel and there was no one there at all. No one else was staying in the hotel. Then we see the car had followed us to this location, he apparently was the handy man. The room did not even have a privacy lock and could be entered with just a key. I found no information about wifi and so we called to get it, literally no one knew what the passcode was. At that point we left and found another place to stay.
2023년 11월에 1박 숙박함
답변 제공: Violet 님, 2023년 11월 15일
Thank you for letting us know. We are currently working on changes with the property and are addressing all of the issues with the staff. We apologize for the experience. Hope you give us another chance so that we can give you a more pleasant one in the future. Best,

2/10 - 너무 별로예요

Gustavo

별로예요: 숙박 시설 상태 및 시설
Worst experience in Motels/Hotels
We booked this motel and arrived at the location at 6:30 p.m. The place was dark not a single car in the parking lot and the sign NO VACANCY lit the office/reception closed. we called and nobody answered.
2023년 11월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 11월 12일
We are very sorry you were not able to stay with us. You were our only guest arriving that Sunday and when your Credit card was declined we shut down early. We have added to our policy to call and confirm our guest. We hope you give us another chance.

4/10 - 별로예요

Robert

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
I try never to leave a bad review but... Small amount of toilet paper left on roll with an already used roll on the back of the toilet; no soap whatsoever! Towel bar loosely hanging on wall and bath cloths and towels left on kitchen table. Disposable blanket/sheets, wth???
2023년 10월에 1박 숙박함
답변 제공: Violet 님, 2023년 11월 12일
I notified housekeeping and we are addressing these issues. Thank you for letting us know. This is completely unacceptable and we hope you give us another chance. We apologize for the inconvenience.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an older, well maintained motel away from the main highway. It's in a quiet, safe neighborhood, easy to see the mountains and the stars. A manager lives on site. Very friendly folks!
2023년 11월에 1박 숙박함
답변 제공: Violet 님, 2023년 11월 8일
Thank you for your review! We are happy to hear you enjoyed your stay!

2/10 - 너무 별로예요

jose

I do not recomend. This hotel. Awful. Smell bad.
2023년 11월에 1박 숙박함
답변 제공: Violet 님, 2023년 11월 6일
Sorry to hear about the experience. We will look into addressing the problem.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Need repair
Faucet handle broken, one lamp not working no bulb. Heater not working. Floor dusty. Toilet bowl need to be replaced. A young man knocked on our door and looking for a female who occupied our room before us.
2023년 10월에 1박 숙박함
답변 제공: Violet 님, 2023년 11월 6일
Thank you for letting us know! We will address this immediately.

2/10 - 너무 별로예요

young

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Violet 님, 2023년 11월 6일
Thank you for the input.

6/10 - 괜찮아요

Donavin

별로예요: 청결 상태
2023년 10월에 2박 숙박함
답변 제공: Violet 님, 2023년 10월 31일
Thank you for your review.

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden motel
I arrived about 7pm and knew to check in at The Trees Motel thanks to the previous emails I received. I was greeted by Christine (sorry if I got your name wrong) who was very friendly. Check in was easy and she even drove over with me to the motel. The room was comfortable and clean. Very quiet and a little off the main street so no traffic noise. I travel with my dog and this motel was pet friendly. I would stay here again.
2023년 10월에 1박 숙박함
답변 제공: Violet 님, 2023년 10월 30일
So good to hear. Thank you so much for your review! We're looking forward to seeing you again soon!

10/10 - 훌륭해요

Liu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Violet 님, 2023년 10월 29일
Thank you for your review!

4/10 - 별로예요

Xochitl

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not Fancy, Not Very Clean, Good Price!
The place was not clean, the room smelled bad. The key had to be picked up at another Motel a few blocks from the place. But I am thankful for the receptionist who sent a person to clean. The guy had a great attitud and left the room smelling really good!! The property is old, but the people working there were really nice and I am thankful for their cooperation.
2023년 10월에 2박 숙박함
답변 제공: Violet 님, 2023년 10월 24일
Thank you for your review. We're happy we could help.

4/10 - 별로예요

clifford

2023년 10월에 1박 숙박함
답변 제공: Violet 님, 2023년 10월 24일
Thank you for the input.

6/10 - 괜찮아요

Kirsten

2023년 10월에 1박 숙박함
답변 제공: Violet 님, 2023년 11월 12일
Thank you for your feedback.

8/10 - 좋아요

Dono

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to US 395 Sierra highway. Plenty of street parking and within walking distance from Family Dollar store.
2023년 10월에 2박 숙박함
답변 제공: Violet 님, 2023년 10월 19일
Thank you for your review.

4/10 - 별로예요

Manuel

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet. The toilet was dirty. Had to buy cleaning product. The sink piping leaked. No wash cloths.
2023년 10월에 1박 숙박함
답변 제공: Violet 님, 2023년 10월 17일
Thank you for letting us know. We are addressing everything. Hope you give us another chance. Best,

2/10 - 너무 별로예요

Melissa

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cockroach and dishes in the sink
Bathroom was dirty, there was a cockroach in the sink. Floors were sticky. Property is disgusting.
2023년 10월에 1박 숙박함
답변 제공: Violet 님, 2023년 10월 17일
We are addressing this now! Thank you for letting us know!

6/10 - 괜찮아요

soo young

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bed is not comfortable. Lots of stains in bathroom Cleaning is not good.
2023년 10월에 3박 숙박함
답변 제공: Violet 님, 2023년 10월 13일
Thank you for letting us know. We are addressing this with housekeeping now. Hope you give us a second chance. Thanks!

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It did the job.
It was fine. Room had a funny smell. Went and bought an air freshener which helped. It did the job. Just needed to sleep. Nothing fancy.
2023년 10월에 1박 숙박함
답변 제공: Violet 님, 2023년 10월 13일
Thank you for your input. We will see what we can do about the smell. Thank you for staying with us.

4/10 - 별로예요

Lisa

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 11일
We'll do better.

2/10 - 너무 별로예요

Sylvain

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La poussière est d’origine, les poils dans le lavabo de l antépénultième client, les traces sur le miroir de 2013, la liste est encore très longues… Par chance, les draps étaient propres
답변 제공: Elizabeth 님, 2023년 10월 11일
Thanks for the feedback. we'll do better.

2/10 - 너무 별로예요

Sun

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
When we arrived at the location, office was closed, and we had to find a office in another hotel to complete check in. Booking was not refundable , and we just gave up and decide to return to home instead. The property and location, we were not feeling safe . We just lost our money.
2023년 10월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 7일
We are very sorry you were unhappy. The area is safe. We have a family of 5 that live on the property and my 80 year old mum lives just up the street. The El Rancho office is .5 mile from Trees our sister motel. Sorry for the inconvenience.

4/10 - 별로예요

Lucas

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Violet 님, 2023년 10월 27일
Thank you for the input.

6/10 - 괜찮아요

Ken

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 3박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 2일
Thank you, well do better :)

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
Interesting stay
I had to go to the sister property to check in which was less than a mile down the road. The unit I was staying in was not attached to the actual hotel, but instead was on the other side of someone’s home. There was a broken chair on the porch along with two random golf clubs and two small trash cans that one would assume should be inside the room. There were used antifreeze containers outside in the small yard along with other trash. The floors were absolutely filthy so where shoes or socks you don’t care about after your shower (you’ll thank me later). I will admit that it was rustic cuteness and the lady who checked me in was very sweet. Also, the “pullout sofa” was indeed not a sofa, but was a day bed with a pull out trundle.
2023년 9월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 1일
Thanks so much for the feedback. We are addressing every issue.

2/10 - 너무 별로예요

Debra

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Violet 님, 2023년 9월 29일
Sorry you felt this way. Please feel free to message us if you have any suggestions for how we can do better. Take care.

4/10 - 별로예요

Carlos

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bad AC. And you can hear every word the neighbor say
2023년 9월에 4박 숙박함
답변 제공: Violet 님, 2023년 9월 28일
Thank you for letting us know. We'll see what we can do.

4/10 - 별로예요

olivier

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cet hôtel est une blague. Pour 90 €, vous avez un truc dégueulasse. Un vrai foutoir. Si tu es dans un coin très sombre de la ville. Attention, si vous réserver cette hôtel, vous risquez de vous retrouver devant l’accueil avec personne. Juste un mot vous disant qu’il faut vous rendre dans un autre hôtel pour récupérer les clés. Vous n’allez pas être déçu par l’accueil… Je précise que pendant tout mon séjour, il n’y avait personne à l’office. Aucun problème. Démerdez-vous. La seule chose qui reste de sympa dans cette hôtel, c’est l’enseigne… Tout le reste est à fuir
답변 제공: Violet 님, 2023년 9월 22일
Sorry to hear you felt this way. The confirmation email explains the details on checking-in at a different location. Thank you for the input.

4/10 - 별로예요

Rebecca

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Barking dogs kenneled at property that backed up to my room. Kind of a dicey low end area of town.
2023년 9월에 1박 숙박함
답변 제공: Violet 님, 2023년 9월 21일
We apologize for the uncomfortable experience. I have already sent note to address the dog. Maybe next time you're in the area you can try the charming bakery right on the end of the street called the Great Basin that offers vegan baked goods. There's also a lovely coffee shop across from them. Hope you give us a second chance. Take care.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
Average at best
It start by needing to check in at another motel because of staffing issues. At 4:00, the room wasn't ready as repairs needed to be done. After a couple of hours we went to the room and repairs still weren't even started. In fact, they never repaired the broken headboard during the 3 days we were there. Day two, the room wasn't cleaned. The next, we saw the maid and she said we weren't on the list for room cleaning. Although, she did get the room cleaned for us. Other than that, the room was average and the stay wasn't bad but wasn't anything to bring me back either.
2023년 9월에 3박 숙박함
답변 제공: Elizabeth 님, 2023년 9월 19일
We are so sorry. We will discuss these issues in our morning meeting. I will address all of the issues. Thanks so much for the input. We hope you give us another chance.

10/10 - 훌륭해요

Jiani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Violet 님, 2023년 9월 21일
Thank you for your review!

8/10 - 좋아요

Tom

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Overall a good value, but I do not like staying at a facility with no staff on hand for questions or support. No breakfast is a disappointment.
2023년 9월에 2박 숙박함
답변 제공: Elizabeth 님, 2023년 9월 19일
Thanks for the feedback. The Great Basin Bakery is caddy corner from the motel on Lagoon and Main Street. They have an awesome breakfast :)