Dear Crystal,Thank you for taking the time to share your experience at Wingate by Wyndham Bismarck! Providing a perfect pool experience and delicious breakfast options are top priorities for our team, and we're delighted that we could meet your expectations. We can't wait to welcome you back for another enjoyable visit to our hotel.Thank you and have a wonderful day,Kristin WalterGeneral Manager

Dear Tiana,Thank you for choosing to stay with us again! We're thrilled to hear that you had a pleasant experience with our hotel, rooms, and staff. We look forward to welcoming you back often and continuing to provide you with excellent service. Thank you for your loyalty!Thank you and have a wonderful day,Kristin WalterGeneral Manager

Dear Nikkita,Thank you for your recent stay, and we appreciate you taking the time to share your valuable comments. We're very sorry to hear of any concerns you encountered during check-in. Please accept our apologies for any delays you experienced with your room not being ready as expected. Rest assured, we will address your comments with our housekeeping team to ascertain what may have caused this wait so it can be avoided going forward. Your feedback is invaluable as we continually strive to provide our guests with a positive experience. We hope to have the opportunity to impress you on another occasion.Thank you and have a wonderful day,Kristin WalterGeneral Manager

Dear Brenda,Thank you for sharing your experience with us. We're disappointed to hear about your discomfort due to the inability to adjust the room temperature to your preference. Rest assured, we take your concerns seriously and will address them to ensure your next stay is seamless and comfortable. We hope to have the opportunity to welcome you back next time you're in the area for a stay more in line with our high standards of quality and hospitality.Thank you and have a wonderful day,Kristin WalterGeneral Manager

Dear Timothy,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciate their kind assistance. The next time you're in town, please come back to see us at Wingate by Wyndham Bismarck!Thank you and have a wonderful day,Kristin WalterGeneral Manager

Dear Gracia,It was our pleasure to have you stay with us at Wingate by Wyndham Bismarck. We strive to provide a comfortable and enjoyable experience for all our guests and look forward to welcoming you back soon!Thank you and have a wonderful day,Kristin WalterGeneral Manager

Dear Gwen,We're grateful to have you as our guest at Wingate by Wyndham Bismarck. Please accept our apologies that we were unable to assign you an accessible room. Although we strive to honor requests, please know that room types are not guaranteed when making reservations through third-party sites. Despite this, we hope you slept comfortably. Our team would be delighted to welcome you back soon.Thank you and have a wonderful day,Kristin WalterGeneral Manager

Dear Julie,We appreciate you taking the time to share your thoughts. While we hope you slept comfortably, we'll certainly consider your comments on the room lighting as we continue to make improvements for our guests. Your suggestions are valued, and we hope you'll consider staying with us again for a stay that is sure to go above and beyond your expectations.Thank you and have a wonderful day,Kristin WalterGeneral Manager

Dear Hubert,We're sincerely grateful for your five-star rating and for sharing your experience at Wingate by Wyndham Bismarck. However, we're concerned about your disappointment regarding room cleanliness and will consider your feedback. We hope for the chance to provide you with a flawless experience on your next visit to our hotel.Thank you and have a wonderful day,Kristin WalterGeneral Manager

Dear Savannah,We're grateful to have hosted you as our guest. While we're pleased you found our bed comfortable, we're disappointed to read about your cleanliness concerns. Your feedback is taken seriously, and our housekeeping team will focus on the areas you mentioned. Although we can't change the past, we can do better going forward, and we hope to have a chance to change your perceptions. Thank you and have a wonderful day,Kristin WalterGeneral Manager

Dear Donna, Thank you for your feedback. We're glad to hear that you found our hotel well-maintained, although we apologize for the issues you encountered with the pool and hot tub. Your comments about the maid service have been noted, and we'll address them internally to ensure a better experience for our guests in the future. We appreciate your understanding and hope to welcome you back soon. Thank you and have a wonderful day,Kristin WalterGeneral Manager

Dear Maria,We're thrilled you had a great and relaxing stay at Wingate by Wyndham Bismarck! It's wonderful to know that you're planning to return, and we look forward to welcoming you back for another enjoyable experience. Thank you and have a wonderful day,Kristin WalterGeneral Manager

Dear Gina,Our team appreciates you for taking the time to leave us a review. We are glad that our location and high standards of cleanliness made a positive impact on your stay with us. It was a pleasure to have had you as a guest, and we look forward to welcoming you back to Wingate by Wyndham Bismarck soon. Thank you and have a wonderful day,Kristin WalterGeneral Manage

Dear Stephen,Thank you for your review. We're delighted you were comfortable during your time with us, and we appreciate you highlighting our great beds. It was a pleasure having you here, and we hope you return soon.Thank you and have a wonderful day,Kristin WalterGeneral Manager

Dear Rushell,Thank you for leaving a five-star review. We are honored to have hosted your stay at Wingate by Wyndham Bismarck. Our team is delighted that you found your stay to be comfortable and clean. Your recognition of our amazing staff is also appreciated. We look forward to seeing you again soon.Thank you and have a wonderful day,Kristin WalterGeneral Manager

Dear Stephanie,We appreciate you staying at Wingate by Wyndham Bismarck. Our team trusts that you found our accommodations comfortable and clean. Safe travels, and come back again!Thank you and have a wonderful day,Kristin WalterGeneral Manager

Thank you, Kathy, for the great review. We are looking into changing up our breakfast, so reviews like this is what we appreciate.Thank you and we will see you next time.Kristin Walter

Hello I am writing to express my sincere apologies for the disappointment and frustration you have experienced with our services. I understand that we have not met your expectations, and I would like to assure you that we take this matter seriously.We value our customers, and their satisfaction is our top priority. It is disappointing for us to hear that we have not lived up to your expectations. We want to make things right and regain your trust.Please know that we are committed to providing high-quality services and will do everything in our power to address your concerns. We are taking immediate steps to ensure that the issues you experienced do not happen again in the future. Again, please accept our apologies for any inconvenience caused. We value your business, and we hope to have the opportunity to serve you again in the future.

Hello Ms. KennedyI am writing to express my sincere apologies for the disappointment and frustration you have experienced with our services. I understand that we have not met your expectations, and I would like to assure you that we take this matter seriously.We value our customers, and their satisfaction is our top priority. It is disappointing for us to hear that we have not lived up to your expectations. We want to make things right and regain your trust.Please know that we are committed to providing high-quality services and will do everything in our power to address your concerns. We are taking immediate steps to ensure that the issues you experienced do not happen again in the future. Again, please accept our apologies for any inconvenience caused. We value your business, and we hope to have the opportunity to serve you again in the future.Sincerely,Sophia HillaryTask Force General ManagerWingate Bismarck701-251-2373