Excellent service. Staff is quite professional. Rooms are great. Scale of hotel is much larger than the Hilton across the street (where I have stayed comfortably many times). Bigger rooms. Bigger public spaces. It’s connected to Prudential Center as well so there is lots of shopping and many restaurants. Flour, across the street, is great for breakfast and lunch. Bukowski Tavern, across Dalton, is a friendly spot for a beer. Very convenient