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Charles Street Inn

2.0 star property

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Photo gallery for Charles Street Inn

Exterior
Room
Ralph Waldo Emerson | Living area
Edith Wharton
Isabella Stewart Gardner

Reviews

8.0 out of 10
Very good

Popular amenities

Room options

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About the neighborhood

Map
94 Charles St, Boston, MA, 02114

Important information

Property is also known as

Charles Street Boston
Charles Street Inn
Charles Street Inn Boston
Charles Street Inn Boston
Charles Street Inn Bed & breakfast
Charles Street Inn Bed & breakfast Boston

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Charles Street Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 34 reviews
Rating 8 - Good. 4 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 5 out of 34 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

so much charm! felt like home

perfect perfect hotel. this was exactly what i was looking for. friendly service and a gorgeous hotel! parking was limited but that was the only negative. free water and sodas and snacks in the room made it even lovelier.

10/10 Excellent

Charles Inn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hjemmelig, idyllisk, trivelig, nære til allt.

Dette var det nærmeste et hjem man kan komme. Trivelig lite og hyggelig. Gammeldags sjarm. Fantastisk seng! Hyggelig åpen peis. God frokost. Trivelig betjening. Rent og pent. Kjøkkenkrok med kaffekoker og kjøleskap, Kopper og tallerkener og bestikk. Ikke kokeplate. Alltid påfyll av ved kaffe the og sjokolade. Personlig trivelig bejening.Tenk om alle byer hadde et slik hotel!

6/10 Okay

Verified traveler

Liked: Staff & service

Nice place in a nice area of Beacon Hill !

Good Hostess !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and very convenient.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Not Quite a B & B

The Charles Street Inn has lovely rooms....at a considerable price. Breakfast is left at your door. The menu is the same each day. There is no common meeting room so if you are looking forward to meeting the owners or other guests, this is not the place for you. It is more of an upscale hotel with breakfast at your door. The location is excellent but do not expect a true B & B experience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Experience

Beautiful hotel in a gorgeous part of Boston. Staff were extremely friendly and helpful. We could not have had a nicer time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem

Great Victorian style! Amazingly furnished and super cozy

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

We plan to stay here again

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Great location

Select Registry quality is slipping at this inn. We felt more like boarders than guests; we never learned any of the staff's names during our 6 day visit. No introductions to our hosts. Who were our hosts? Refrigerator quit, carpets torn, basic amenities had to be requested, breakfast requests not filled properly. Seemed to need proper management. Desk help did assist with reservations and directions.

10/10 Excellent

Allan, Mezimbite Forest Centre, Mozambique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

discreet personal service

I was a little nervous at booking such small place, could it provide the same treat as a big name chain, after all I live and work in the bush, and wanted an urban luxury as a break from my norm. More nervous when the taxi driver couldn't find it. But that all changed when opening the door. Great service, warm and genuine, and detailed and very discreet.

10/10 Excellent

Steve, Portsmouth, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great B&B for a city break.

An excellent hotel with loads of character in a lovely part of Boston - 5 mins from 'Charles/MGH' T-Station on the red Line (we bought a 7 day link pass for 15$ each and made full use of it) and 7 mins from Boston Common. Charles St had plenty of diners and restaurants to choose from Room was comfortable with everything you might need including full tea and coffee making facilities, fridge with free bottled water and fizzy pop, a full selection of cutlery and plates for breakfast in the room or an evening take-out should you choose to have one, TV, radio, free Wi-Fi and a good en-suite with plenty of towels, dressing gowns and a hairdryer. Our en-suite in the Ralph Waldo Emerson room had a jacuzzi bath and shower. Breakfast was in the room every morning at a time of your choice and included toast, croissant, pastries, juice, yoghurt, cereal, eggs and daily paper. Just don't forget to fill out your choice on the menu provided for every day of your stay. The staff were friendly and knowledgeable who were only too happy to help. They were a good source of advice and recommendations and helped me check in for the flight back.

10/10 Excellent

Tine Hansen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk charmerende hotel - super beliggenhed.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Escape

A wonderful location with a great atmosphere. Great for adults/couples who want access to the city with the calmness of a bed and breakfast. Loved it.

10/10 Excellent

Joseph D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eccentric Great Downtown Location

Good location, downtown and close to the park. Everything is within walking distance. Staff was very personable and helped with the best ways to navigate Boston. Each room has a theme and the information is in the room itself for you to read. The only negative thing is if you have a car, there is not a good place to park and with no free parking. Best and cheapest place to park is in the parking garage on the road that splits the two downtown parks.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente localização, inclusive perto do metrô

10/10 Excellent

genty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tout pres de Boston Common ( le parc central )

Couteux mais prestations en rapport. Un vrai charme et du caractère. Le petit déjeuner en chambre est compris. Internet, wifi et téléphone voip sont inclus gratuitement. Personnel discret et serviable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a wonderful time, staff was most helpful with directions and holding my bags after i had checked out til i picked up my car...would definitely stay there again!!!!!

10/10 Excellent

Holly, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite place!

This is a really special and unique place. The staff is amazing. They bring you breakfast to your room every morning. The room was the most beautiful one I have ever stayed in complete with a working fireplace. I felt like a princess. Things that other hotels charge you for like water, snacks and fruit are free and there are real dishes and silverware. After having been on the road traveling for work for 3 weeks, it was an oasis. I actually felt like I was staying in someone's home rather than a hotel. I would go back in a heartbeat. And it looked exactly like the photos on the website.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tom, Cape Cod, MA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Marvelous

We were thorougly pleased with the Inn...the location and quality!!! We will be back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upscale and elegant

Fabulous, upscale neighborhood. Close to fancy shops and restaurants. Set in a historic building with lovely antiques. If you want the feel of old Boston, this is a wonderful place to stay. A hidden treasure.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They did not honor a written and confirmed reservation!!!!

We had a confirmed and written confirmed reservation. We were dropped off the hotel with lots of luggage because we were on an extended trip. The person at the desk informed us that they were full and could not honor our confirmed reservation. He was completely indifferent to our situation. When I asked to speak with the manager, I was informed that the owner was not available and would not accept calls on her cell phone. We eventually found other accommodations at the Liberty Hotel (a wonderful place, highly recommended). The Charles Street would not even pay for our cab to the other hotel. I left my business card and asked for the owner to call me when she turned her phone on, to discuss what happened with her. She NEVER EVEN HAD THE COURTESY TO CALL ME. I cannot be strong enough in my recommendation that you do not stay at the Charles Street Inn!

6/10 Okay

Verified traveler

Liked: Room comfort

Wonderful experience

Fantastic location - a great selection of restaurants and bars in the area and central to most attractions in Boston. Staff was friendly and helpful. Would definitely recommend and will stay there again if in Boston.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had change of plans and did not check in. Was charged $1,071 for three nights. Last time I will use Hotels.com or book at Charles Street.