클리블랜드 브랜디와인 폭포 근처 호텔 & 숙소 추천

“The room was not that clean. There was dirt and a large dead spider in the tub. The people in the room next door on our first night were loud all night and were audibly doing drugs. ”

“Room was clean and well kept”

“My son woke up with ants in his bed. The sink would back up when the water was turned on there was no breakfast set up when we arrived the was a water puddle in front of the entrance making it hard for our suitcases the building smelled like marijauna ”

“When I first arrived at the hotel, the lady at the counter did not acknowledge me or even speak until I mention my reservation. She also didn’t tell me any of the perks like what time was breakfast? If the pool and Jacuzzi was available the hours I had to ask. The room smelled stale and the tub was not properly cleaned out. The food in the restaurant was not good at all. The breakfast was OK. The French toast was really good. I will also mention the bar attendant lady was really nice even though...

“Unable to use shower due to bath tub filling up faster than it could drain then it took over 30mins to drain and that's a huge inconvenience. The property never contacted me like the worker said someone would and I find that so unprofessional. I posted this picture of the candy on the floor soon as we walked in the room also.”

“Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. ”

“ The room was spacious, but the sink wouldn't drain the whole way due to how it was installed With spending close to $1200 for 3 nights and finding out breakfadt isn't included, was pretty bad. To make it worse, they suggested we could go nect door to Holiday Inn for their buffet for about $8 but turned out to be $11.95!”

“Overall, the hotel was amazing. The pool was closed for all 3 days we were there with random excuses each day and they kept saying it would be open but never was. So that was my big gripe as my kids were super disappointed. The breakfast was 10/10. The snacks/drinks in the evening was so fun. The lobby area to hang out in was amazing. If the pool was open, I would have nothing negative to say. The staff would not look up from their chit chatting when I asked if the pool was open either.”

“Our room was filthy! And when I called to the front desk as soon as I noticed everything, I was told there was nothing that could be done. She stated, all rooms were booked and she would leave me a card with the managers information to speak with her on Tuesday! This was a Friday when we checked in. The woman on the phone was very nice and apologized for not being able to do anything. I took pictures of everything. They have the time to show they were taken within 20 minutes of us checking in....

“Dirty bed dirty mirrors shower curtain blood stains was awful ”

“Staff was nice I needed more towels and things and they came fast I had a problem with my id at check in but they helped me with everything my stay was a 7 or 8 out of 10 ”

“Breakfast much more expansive than i imagined. Yogurt machine and pancake maker a plus”

“Very good”

“This was the worst travel experience of life!! After making reservations 28days in advance and reconfirming 16 hours before my arrival . I get a call from Stay America in Brooklyn at my reservation was cancelled! As I getting off the plane in Cleveland. No real explanation given except they were overbooked and I was out of luck !!So I called Expedia and put on hold for 20 minutes only to have the call droppped so tried again with exactly same results and on the third attempt was was to try get...

“Only thing good was the staff”