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브랜슨 요트 클럽 - 라마다 바이 윈덤 여행 후기

3.5 out of 5
브랜슨 요트 클럽 - 라마다 바이 윈덤
611 Rock Ln, Branson, MO

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 32개 이용 후기 중 14개" "
평점 8 - 좋아요. 32개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 32개 이용 후기 중 3개" "
평점 4 - 별로예요. 32개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 32개 이용 후기 중 1개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

9.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Chester

좋아요: 청결 상태, 객실의 편안함
2020년 3월에 2박 숙박함
답변 제공: Loucinda 님, 2020년 3월 19일
Thank you for your review!

6/10 - 괜찮아요

Dan P.

좋아요: 청결 상태
Location Very Near Silver Dollar City
I noticed in description of the unit there were no reviews. * We enjoyed our stay, the Unit was a good size * Nice flat screen TV & DVD players in LR & BR * Comfortable King size bed CONCERNS... * Couch cushions ripped on side seams. Couch & Love set need cleaned - better yet replaced * Tiles in bathroom shift / grout broke up * Shower hard to regulate temp * Thin walls, neighboring unit tenants were talking very loudly * The 2 barking dogs in next unit were annoying (didn’t know pets were allowed.)

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 11월에 3박 숙박함
답변 제공: Sean 님, 2019년 11월 9일
Thank you for taking the time to review our property! We appreciate your feedback!

10/10 - 훌륭해요

Melanie 님, Charleston, AR

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious for a 1 bedroom and great view of the lake from the balcony!
2019년 10월에 2박 숙박함
답변 제공: Sean 님, 2019년 10월 29일
We're glad to see that you enjoyed your stay! We appreciate your feedback!

10/10 - 훌륭해요

Patrick

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay, clean unit. Nice to have the tiki bar open after Labor Day. Marina was also helpful.
2019년 9월에 2박 숙박함
답변 제공: Sean 님, 2019년 9월 17일
Thank you for taking the time to review our property! We appreciate your feedback!

6/10 - 괜찮아요

Thomas

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: Sean 님, 2019년 9월 3일
Thank you for taking the time to review our property! We appreciate your feedback!

6/10 - 괜찮아요

Ginger

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 3박 숙박함
답변 제공: Sean 님, 2019년 9월 1일
Thank you for taking the time to review our property! We appreciate your feedback!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함
답변 제공: Sean 님, 2019년 8월 16일
Thank you for taking the time to review our property! We appreciate your feedback!

8/10 - 좋아요

Joanne

좋아요: 청결 상태, 직원 및 서비스
2019년 8월에 1박 숙박함
답변 제공: Sean 님, 2019년 8월 13일
Thank you for taking the time to review our property! We appreciate your feedback!

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 8월에 2박 숙박함
답변 제공: Sean 님, 2019년 8월 13일
We're sorry to see that you stay was not satisfactory. We appreciate you taking the time to review our property and your feedback!

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함
답변 제공: Sean 님, 2019년 8월 10일
Thank you for taking the time to review our property! We appreciate your feedback!

4/10 - 별로예요

Yvonne

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Define "Yacht Club"
The room definitely need updating...furniture padding was sunk in, t.v's were tube, bed hard, everything needed refreshing. Service was fine. I should have read the check-out time (my bad), because it was 10 a.m. I called front desk and ask if I could have late check out, they graciously gave me until 1130. Asked if I could pay for later check-out, not possible. I think if you were a family with young kids, this would be a fine place since it's right on the lake, and lack of room updating, but for the price, wasn't worth it.
2019년 6월에 2박 숙박함
답변 제공: Sean 님, 2019년 6월 24일
Thank you for taking the time to review our property! We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
At check it in the resort put us in a room that was not what we saw online or what we paid for. The first room we were given was a tiny unit that was not the upscale room with a lake view and a deck/porch we had paid for. I complained and had to wait an extra 30 minutes while they checked to verify what I was saying was true (that I was supposed to have a premium condo with a lake view,etc) and to send someone to see if any of the units that I was supposed to have were available and clean. Finally they found us a condo like we had paid for. After that it was all smooth sailing and the condo was nice and the view was great.
2019년 5월에 2박 숙박함
답변 제공: Sean 님, 2019년 6월 11일
Thank you for taking the time to review our property. We're sorry to hear that there was a mix up with your reservation, but are glad to see that in spite of that mix up, you enjoyed your stay. We appreciate your feedback!

10/10 - 훌륭해요

Keri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly Recommended
Enjoyed our weekend, will return and stay at this facility again.
2019년 5월에 2박 숙박함
답변 제공: Sean 님, 2019년 5월 30일
Thank you for taking the time to review our property! We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The condo we stayed in was very nice, clean, and spacious, overlooking table Rock.
2019년 5월에 2박 숙박함
답변 제공: Sean 님, 2019년 5월 30일
Thank you for taking the time to review our property! We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the Tiki Bar on site! Live band on site Friday and Saturdat nights, very fun place to stay!
2019년 5월에 2박 숙박함
답변 제공: Sean 님, 2019년 5월 17일
We're glad to see that you enjoyed your stay! Thank you for taking the time to review our property!

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice stay
Very comfortable, clean and with lots of amenities.
2018년 8월에 2박 숙박함
답변 제공: Sean 님, 2018년 10월 6일
We are glad to see that you enjoyed your stay at the Branson Yacht Club! We look forward to seeing you again in the future!

4/10 - 별로예요

Karen 님, Oak Grove, Mo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
When we told staff about black mold in the shower, they just brushed it off by telling us the building we were in was not actually their property and they weren't responsible. Very deceiving, not sure what is actually Branson Yacht club property then. We usually stay at a nearby resort, but they were booked at this time, so we thought we would try the yacht club. It's a Yacht Club! We expected much more! Staff was not very friendly at either check in or check out. Was not impressed! We will not be back. The restaurant on the property, Charlie's, was very good though and very nice staff there. But you don't have to stay there to eat at Charlie's.
2018년 9월에 2박 숙박함
답변 제공: Sean 님, 2018년 9월 20일
Thank you for choosing the Branson Yacht Club on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in Branson. I had a chance to read the review that you recently completed. I was concerned to hear about your experience with the cleanliness of your guest room. I would like to take this opportunity to apologize, as that was not the way we typically take care of our guests. We have discussed this topic with the housekeeping and maintenance employees who cleaned and inspected the room prior to your arrival, and the Supervisor who should have double-checked the room, and given the room an additional preventative maintenance cleaning to ensure that this is corrected moving forward. I know that does not change your experience but I hope that you can feel confident that we heard your concern. I apologize again for the problems, and thank you for taking the time to let me know about it. Without your guest feedback, we cannot continue to improve our services. We look forward to your return to the area.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great weekend getaway!
The resort was very well kept and included many amenities. We loved the lake view and the convenience of the restaurant and bar areas. The pools were also very beautiful although even though it was too cold outside for us to use them. We will definitely be back!!
2018년 9월에 2박 숙박함
답변 제공: Sean 님, 2018년 9월 11일
Thank you for taking the time to review our property! We appreciate your feedback and look forward to you staying with us again!

10/10 - 훌륭해요

Jasen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice little vacation place
Great location on Indian Point, nice clean room. Only thing missing was propane BBQ grills like most Branson resorts have. They did have charcoal ones 40 yards from our condo.
2018년 8월에 4박 숙박함
답변 제공: Sean 님, 2018년 8월 15일
Thank you for taking the time to review our property! We're glad to see that you enjoyed your stay and appreciate your feedback!

8/10 - 좋아요

Joe 님, St Louis, mo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay here again. Everything great. Only con is furniture needs updating.
2018년 7월에 4박 숙박함
답변 제공: Sean 님, 2018년 8월 5일
Thank you for taking the time to review our property! We appreciate your feedback and look forward to you staying with us again!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 4박 숙박함
답변 제공: Sean 님, 2018년 8월 5일
Thank you for taking the time to review our property!

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful, family friendly place with 2 nice pools. The staff were all helpful and nice as well.
2018년 7월에 2박 숙박함
답변 제공: Sean 님, 2018년 7월 31일
We're glad to see that you enjoyed your stay! Thank you for taking the time to review our property!

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The trip was over all good. The only low point was the beds were old and hard.
2018년 6월에 2박 숙박함
답변 제공: Sean 님, 2018년 6월 5일
Thank you for taking the time to review our property. We have shared your comments with our team to ensure that this is corrected moving forward. We apologize again for the problem, and thank you for taking the time to let us know about it. Without your guest feedback, we cannot continue to improve our services. We look forward to your return to the area.

8/10 - 좋아요

Liz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The facility was very well kept up. The grounds were clean, gardening was lovely. Right on the water for fishing or boating. Lots to do for the whole family. Will stay again.
2018년 5월에 5박 숙박함
답변 제공: Sean 님, 2018년 5월 22일
Thank you for taking the time to review our property! We appreciate your feedback and look forward to you visiting the property again!

10/10 - 훌륭해요

Karla 님, Missouri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, right on the lake.
Stay was great, right on the lake. Friendly staff The walls were a little thin, could hear neighbors and the bed could've been softer, but for the most part it was a wonderful room. Would like to stay there again. :)
2017년 11월에 2박 숙박함
답변 제공: Sean 님, 2017년 12월 7일
Thank you for your review! We are glad to see that you enjoyed your stay and hope to see you again in the future!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 4박 숙박함

10/10 - 훌륭해요

LISA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good times
The bed was so very comfortable! Lots of room in the 2 bedroom condo. My family of 5 enjoyed it! We will be back!
2017년 8월에 3박 숙박함

10/10 - 훌륭해요

Daiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
We had an amazing time. I loved everything about this place. They are very attentive to detail, and making sure you are happy. The Tiki bar, drinks, and the employees were great. The condo was perfect! It had everything we needed. We also got to see fireworks from our deck each night from Silver Dollar. Perfect place to relax and enjoy yourself with a family, friends or just a single couple getting away for a romantic trip.
2017년 7월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice - but outdated
The resort was nice...especially the pools. Our condo was outdated, but comfortable (although the bed was a little firm for my taste). If you like trees, the view was great. If you'd like a view of the lake, you can see it through the trees, but no clear view of the lake. We wanted to rent jet-skis, but they do not have them this year...the website should be updated to indicate that. Close to Silver Dollar City and we saw their fireworks from the lake and from the pool...that was great.
2017년 7월에 4박 숙박함

8/10 - 좋아요

female one 님, washington, mo

좋아요: 청결 상태
Beautiful view, peaceful. Room decor a like outdated, but clean. Shower floor needed replacing
답변 제공: Roger Bennett 님, 2016년 12월 29일
Thank you for recently staying with us at the Branson Yacht Club. We value each guest, as we know that you have a choice when deciding where to stay while here in Branson on business or pleasure. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. Thank you again for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again. Sincerely, Roger Bennett General Manager

8/10 - 좋아요

Sandy 님, Missouri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, close to Silver Dollar City. Nice pool
Pool has music playing and Tiki bar, lake surrounds Room was clean, some furniture could use updating, but nice overall
답변 제공: Roger Bennett 님, 2016년 12월 29일
Thank you for recently staying with us at the Branson Yacht Club. We value each guest, as we know that you have a choice when deciding where to stay while here in Branson on business or pleasure. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. We are working with the Board to make some improvements. Thank you again for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again. Sincerely, Roger Bennett General Manager