Standard Room, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, rollaway beds, free WiFi

Reviews of Heidelberg Motel

2.5 out of 5
Heidelberg Motel
6815 Dixie Highway, Bridgeport, MI

Reviews

6.0
Rating 10 - Excellent. 18 out of 122 reviews" "
Rating 8 - Good. 35 out of 122 reviews" "
Rating 6 - Okay. 19 out of 122 reviews" "
Rating 4 - Poor. 23 out of 122 reviews" "
Rating 2 - Terrible. 27 out of 122 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Danielle E

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not well taken care of. Definitely needs a deep cleaning. Towels smelled like someone blew cigarette smoke on them.
Stayed 2 nights in May 2024

10/10 Excellent

Charles

Stayed 1 night in Apr 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Nothing super fancy but my GF and I love places like this. It was cozy.
Stayed 1 night in Jan 2024
Response from Ken on Feb 2, 2024
Thank you so much

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd turn back if I were you
We didn't even end up staying. The whole place gave me a creepy feeling as soon as we pulled in. I should have trusted my gut before I even checked in. The room was dated, and the floors were not clean. The beds were hard and springy...water damage that was clearly just painted over and the door handle on the bathroom was missing a piece, so the door wouldn't stay closed. I won't even get into the rest of the bathroom. The man in the lobby barely said a word, never smiled and was generally unfriendly. He made me very uncomfortable right from the start. One good thing though...the housekeeper was very nice and helpful. I don't recommend staying at all, unless you don't have children with you and can deal with outdated and patches instead of fixes
Stayed 1 night in Jan 2024

8/10 Good

Curtis

Liked: Staff & service
It is very quiet. You do n hear any background noises from other high end hotels which could be crowded.
Stayed 1 night in Dec 2023

2/10 Terrible

Carolyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

lorraine

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Ken on Nov 20, 2023
Thank you so much

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If going to frankenmuth this is a perfect place to stay friendly and quiet place we just love it
Stayed 2 nights in Nov 2023
Response from Ken on Dec 4, 2023
Thank you so much

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary trip
The place is an older Motel, but very clean very friendly, and I would definitely stay again if I had to make a complaint the only complaint I would say, is the shampoo, conditioner packets have very little to them, so bring your own
Stayed 1 night in Nov 2023

6/10 Okay

William

Stayed 1 night in Nov 2023

8/10 Good

John

Traveled with partner
It was quiet and off the beaten path. Quaint!
Stayed 1 night in Nov 2023

10/10 Excellent

Dyanne

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice stay
Stayed 1 night in Oct 2023
Response from Ken on Oct 26, 2023
Thank you so much

6/10 Okay

Denzil

Stayed 1 night in Oct 2023

10/10 Excellent

stanislaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no problems. Would stay again.
Stayed 2 nights in Oct 2023
Response from Ken on Oct 15, 2023
Thank you so much

4/10 Poor

Lisa

Traveled with family
Disliked: Amenities, property conditions & facilities
I’m sure this property was very nice back in the day; however, inside and outside needs to be updated. Room was clean but pulling up, looks like it’s deserted. Needs a lot of work on outside shrubs trimmed, grass mowed, cement walkways replaced etc. Inside room was clean but very small. Room needs to be updated, blinds cleaned or replaced, walls washed/repainted. Won’t be back
Stayed 1 night in Sep 2023

8/10 Good

Heather

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Ken on Sep 26, 2023
Thank you so much

2/10 Terrible

Idriz

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to cancel soon as i check in,it was filthy.stained etc
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Ken on Sep 25, 2023
Thank you so much

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, quiet, clean, affordable.
Stayed 2 nights in Sep 2023
Response from Ken on Sep 16, 2023
Thank you so much

8/10 Good

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities
This is a hidden gem for a cheap,quiet stay that reminds me of a place my Grandparents would love. Clean and no bugs. I would definitely stay again!
Stayed 1 night in Aug 2023

6/10 Okay

Denise R.

Traveled with family
Liked: Cleanliness, staff & service
Our room was very clean and the people were friendly and accommodating. You could tell that they are working on updating because our room had new carpeting, bedding and mattress. I hope they continue to bring it back to being a gem. I would imagine it will be slow with the cheap rates that they charge. I wish them all the best.
Stayed 1 night in Aug 2023
Response from Ken on Aug 20, 2023
Thankfully

6/10 Okay

Matthew

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Older property that really needs updates. Dirty and dusty walls and blinds.
Stayed 1 night in Aug 2023

2/10 Terrible

vern

Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs in the room and smelled really bad
Stayed 1 night in Jul 2023

8/10 Good

DEAN

Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Owners are super nice, even though its an older place they keep the rooms nice and clean. I felt safe and comfortable during my stay and you cannot beat the price! I always stay here when I visit. Definitely recommend staying here instead of the overpriced places in Frankenmuth.
Stayed 1 night in Jun 2023

4/10 Poor

Corissa

Stayed 1 night in Jan 2023

10/10 Excellent

Curtis

Stayed 1 night in Dec 2022

8/10 Good

Stacey

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Blast from the past kitch.
The hotel is a bit shabby on the outside, but the room was adorable. Pink tiled bathroom with matching comode and sink!!! Hot water heat under the floor, nice and cozy. The table that rolled out from under the desk/tv stand/dresser was greatly appreciated. Micro and fridge, would stay here again.
Stayed 2 nights in Nov 2022

2/10 Terrible

Maya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that that the room had a distinctive Oder and that there was a cricket chirping so loudly in the room. There was no way I could continue to stay in the room. I slept in my car.
Stayed 1 night in Sep 2022
Response from Ken on Sep 20, 2022
Thank you don’t come back

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Very clean, it was comfortable even if slightly outdated. We came in late and left early, but overall would stay there again.
Stayed 1 night in Sep 2022
Response from Ken on Sep 19, 2022
Thank you so much

8/10 Good

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Ken on Aug 30, 2022
Thank you so much

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Ken on Aug 7, 2022
Thank you very much

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
It was clean and quiet
Stayed 1 night in Jul 2022
Response from Ken on Jul 31, 2022
Thank you so much

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets were so soft I wanted to take them home with me
Stayed 2 nights in Jul 2022
Response from Ken on Jul 31, 2022
Thank you so much

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Room was clean and great for my overnight stay!
Stayed 1 night in Jul 2022
Response from Ken on Jul 4, 2022
Thank you so much

4/10 Poor

Shanna

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Doors were very old and heavy. The people next door kept going in and out like every 10 minutes to smoke slamming that door. The walls were very thin & I could hear them bickering with each other. On the other side of me, I could hear the guy snoring so loud, over my TV that I had up, to the point where it sounded like he was in the bed next to me! The beds were uncomfortable & they were very squeaky. I got about 30 minutes of sleep and paid $78 for a room just for myself and the toiletries they provided were absolutely minimal.
Stayed 1 night in Jun 2022
Response from Kan on Jul 4, 2022
Thank you

4/10 Poor

Janice

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean and spacious and beds were very comfortable
Stayed 1 night in May 2022
Response from Kan on Jul 4, 2022
Thank you so much

2/10 Terrible

Franklin J

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property badly needs a makeover, it has no phone in case of emergency, we killed a couple of bugs not sure what they were m y husband went to book another hotel at 3 am so we could have a stress free weekend.
Stayed 2 nights in May 2022
Response from Fm on May 17, 2022
Sorry that we are an older place but you booked after you seen the property online also as for bugs not sure what you killed but this is an exterior property there is a possibility of some bugs from the open fields around and about the phones no one uses motel phones anymore as everyone has cell phones at their disposal anyways we are sorry for the stress that was caused

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing really unique but was a pleasent stay
Stayed 1 night in Apr 2022
Response from GM on May 17, 2022
Thank you

8/10 Good

lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was quaint, clean and pretty good for a motel. Price was right and it wasnt to far from Bavarian Inn Lodge. Only 10 minutes.
Stayed 1 night in Apr 2022
Response from Ken on Apr 29, 2022
Thank you so much

6/10 Okay

Ann

Liked: Cleanliness, room comfort
The tv reception was terrible.
Stayed 1 night in Apr 2022
Response from GM on May 17, 2022
Sorry about the tv

4/10 Poor

Taylor

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stained walls and chairs. I don’t really care about that, but the comforter was stained, headboard and the sheets! Also, our sheets were NOT cleaned. Back long hair everywhere in sheets and pine needles!!!! I do not understand. Washing sheets between customers is the bare minimum. Lastly, the comforter was soaked with air freshener and was literally wet when we got there. 10/10 will never recommend or revisit. Again, I know this was inexpensive but the bare minimum wasn’t even met. That’s a problem.
Stayed 1 night in Apr 2022
Response from Gm on May 17, 2022
Sorry about the issues you had please it was have been nice of it was brought to our attention during your stay

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Heather L

Stayed 1 night in Feb 2022

4/10 Poor

Julie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
On check in, gentleman was grumpy. The woman was very plesant. Dirty room. Limited lighting. No clock. In floor heating was nice. Bed was very uncomfortable.
Stayed 1 night in Jan 2022

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities
Quiet
Stayed 3 nights in Dec 2021

8/10 Good

Steve

Stayed 1 night in Dec 2021

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Very clean and great service but it is not up to date if can just look pass that it is great
Stayed 1 night in Dec 2021