Thank you for taking the time to share your feedback about your recent stay at HOTEL YUNA Business. We're glad to hear that you enjoyed the overall property and found most of our facilities satisfying.We apologize for any inconvenience you experienced with the water not flushing well in the toilet and washbasin. We appreciate you bringing this to our attention, and rest assured, we'll investigate the issue promptly to ensure it's resolved for future guests. It's great to hear that you appreciated amenities like the bath tub, shower booth, TV with Netflix capability, and styler. We strive to provide a comfortable and enjoyable stay for all our guests, and we're pleased to know that you had a positive experience overall.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even better stay in the future!Warm regards,Guest Relations ManagerHOTEL YUNA Business

Dear Supreme Commander of Ratings,A perfect 10 from you? Cue the confetti cannons and start engraving our name in the Hall of Awesomeness! Your feedback has us doing a victory dance that even our furniture has joined.It's like you handed us the golden ticket to the Chocolate Factory of Hotel Excellence, and we're ready to make your next stay even more fantastical than a unicorn on roller skates.Thanks a million for being the maestro of mirth and giving us a perfect score. We're officially nominating you for the "Guest of the Year" award – and yes, that's a thing now.Here's to infinite stars and countless laughs,SeoDirector of Delightful ExperiencesHOTEL YUNA Business

Dear Slightly Picky, Yet Valued Guest,We appreciate your feedback, even if it's playing hard to get that perfect 5 out of 5! It's like aiming for a culinary masterpiece and landing on a near-perfect soufflé – almost there, but not quite.Rest assured, we're on a mission to turn that 4 into a high-five during your next visit. Consider it a challenge accepted, and we can't wait to dazzle you even more.Thanks for keeping us on our toes, and here's to reaching for the stars on your next stay at HOTEL YUNA Business!Best regards,SeoYour Perfection Pursuer at HOTEL YUNA Business

Dear Customer,Thank you for taking the time to review our hotel Yuna. Your post-stay review is very much valued.We appreciate your comment that you liked Yuna hotel because everything was perfect. Our staff are trained to provide only the best in customer service, and we are pleased that you found value during your stay.We look forward to seeing you on your next trip to Seomyeon, Busan.Best regards,Seo, Guest Service Manager

저희 유나호텔을 이용해 주셔서 감사합니다. 객실의 미미한 점으로 불편을 드려서 대단히 죄송합니다. 부족한 점은 시정하여 고객님들께서 지내시기 편한하신 객실을 제공해 드리기 위해 최선의 노력을 다하겠습니다. 지적 감사하고 기회가 된다면 꼭 더 나은 객실로 모실 수 있게 되기를 바랍니다.

Thank you for choosing to stay with us and for taking the time to share your experience.We appreciate your feedback and would like to assure you that we are continuously striving to improve our services. At Hotel Yuna Business, we are proud to offer our guests a comfortable and pleasant stay. Unlike many other hotels in the city center, our rooms are designed with openable windows to ensure better air circulation, providing our guests with a refreshing and enjoyable atmosphere. Additionally, our convenient location allows our guests to enjoy a peaceful night's sleep away from the noise of the city center while still having easy access to all its attractions.Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.Warm regards,Hotel Yuna Business TeamP.S. A knife was placed next to the water purifier by our manager immediatly after you requested it to our ownwer. We hope it was useful for cutting broccoli!

Dear Aya,Thank you for choosing to stay with us and for taking the time to share your feedback.We're sorry to hear that your experience with us was not up to your expectations. Your feedback is invaluable to us, and we would appreciate it if you could provide more details on areas where we can improve. Please feel free to reach out to us directly with any specific concerns you may have so that we can address them promptly.We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Best regards,Hotel Yuna Management Team

Thank you for your wonderful review!We are delighted to hear that you enjoyed your stay with us and that our staff provided you with prompt service and assistance in English. We are glad to know that you found our breakfast sufficient and that you appreciated the amenities in our dining area, including the microwave and self-service water machine.At Hotel Yuna, we take pride in providing spacious and comfortable rooms with modern amenities, such as bidet toilets, tubs, and separate showers. Additionally, our laundry room, with complimentary use of washing machines and dryers, adds convenience to your stay.We understand your concerns about the cleanliness of the city streets. While Seomyeon can be bustling with nightlife activities, our hotel is located in a quiet area, just a short 1-2 minute walk from the city center. Unlike many hotels in the city center, our rooms feature large windows that can be opened to allow for fresh air circulation, ensuring a comfortable and peaceful environment for a good night's sleep.Furthermore, we are committed to providing complimentary breakfast to all our guests without increasing room rates. While our breakfast menu may be limited, it is offered free of charge to minimize any additional cost to our guests.Thank you once again for choosing to stay with us, and we look forward to welcoming you back on your next visit to Busan!Best regards,Hotel Yuna Management Team

Thank you for your excellent rating and detailed review.We are delighted to hear that you had a comfortable and pleasant stay with us. Providing a warm and inviting atmosphere for our guests is our top priority.In bustling city centers, it's common to find older buildings where rooms may lack proper ventilation due to having only one entrance and no windows. However, at our hotel, we have taken special care to ensure that each room is equipped with expansive floor-to-ceiling windows that can be opened to allow fresh air to circulate freely, creating a comfortable indoor environment for our guests.We understand that staying in the heart of the city center can sometimes mean encountering noise from nearby nightclubs, karaoke bars, and the hustle and bustle of traffic. However, our hotel offers the advantage of being just a short 1-2 minute walk from the vibrant area of Seomyeon. This proximity allows our guests to enjoy all the excitement of the city center while still being able to retreat to our peaceful accommodations for a restful night's sleep.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future.

Ah, the mysterious 'one-star riddle' strikes! We're on the case to crack this code and turn that question mark into an exclamation point of satisfaction! Your feedback is like a treasure map, leading us to hidden gems of improvement. Fear not, we're gearing up to dazzle you on your next visit with upgrades and surprises galore!

Dear Guest,Thank you for sharing your feedback on your recent stay at Hotel Yuna Business. We're glad to hear that you found our room spacious and the bed and pillows comfortable, contributing to a satisfactory experience.We apologize for any inconvenience you experienced regarding the breakfast offerings and the coffee machine. Please note that our breakfast is complimentary and is provided to our guests at no additional cost. As for the coffee machine, it was temporarily placed outside the dining area due to a previous malfunction, making it inaccessible for guests within the dining area.Your feedback is invaluable to us as we continuously strive to improve our services and offerings. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,The Hotel Yuna Business Team

Dear Christian,Thank you for taking the time to share your feedback regarding your recent stay at Hotel Yuna Business. We appreciate your honest review and the opportunity to address your concerns.We're delighted to hear that you enjoyed our hotel's convenient location near Seomyeon's vibrant restaurants, bars, shopping areas, and metro lines. It's wonderful to know that you found your room to be spacious and clean, and we're glad that any issues you encountered with the toilet were promptly resolved by our team.Regarding breakfast, we apologize for the disappointment you experienced. Please understand that our breakfast offerings are provided complimentary to our guests as part of our commitment to offering value for money. We regret any inconvenience caused by the limited options available during your stay. Rest assured, we are continuously working to improve our breakfast offerings to better meet the expectations of our guests.Thank you for highlighting the positive aspects of your stay, including the spacious room, bathroom amenities, and complimentary laundry facilities. We strive to provide exceptional value for our guests, and we're thrilled that you found your accommodations to be of great value.We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,The Hotel Yuna Business Team

Dear Raivo,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our rooms to be very good and spacious, meeting your expectations.We understand your concerns about the lobby and the reception desk being and we apologize for any inconvenience this may have caused. We will certainly consider your feedback as we continue to improve our facilities and services.While we acknowledge the breakfast options, we're pleased that our convenient location near a bustling neighborhood suited your needs. Regarding your comment about finding a comfortable sleep, we take pride in providing a peaceful environment for our guests to enjoy a restful night's sleep. Our hotel is conveniently located away from noisy night clubs and pubs, allowing our guests to relax and unwind after a busy day.We appreciate your recommendation and hope to have the pleasure of welcoming you back for another great stay.Warm regards,The Hotel Yuna Business Team

We sincerely appreciate you taking the time to provide feedback on your recent stay at HOTEL YUNA Business.We're sorry to hear about the inconvenience you encountered with the hairdryer socket. It seems there was an unexpected issue with the outlet, and we apologize for any frustration this may have caused. Your feedback is invaluable as it helps us identify areas for improvement, and we will address this matter promptly with our maintenance team to prevent similar incidents in the future.Despite this setback, we hope that the rest of your stay was enjoyable and that you were able to experience the comfort and convenience our hotel strives to provide. We appreciate your understanding and hope to have the opportunity to welcome you back for a flawless experience in the future at HOTEL YUNA Business. Thank you for choosing to stay with us.

Thank you for taking the time to share your feedback with us following your recent stay at HOTEL YUNA Business. We truly value your input, as it helps us continuously improve the services we offer to our guests.We are delighted to hear that you appreciated our luggage storage service and the prompt assistance provided by our staff. Ensuring a seamless and enjoyable experience for our guests is always our top priority.We apologize for any inconvenience you may have experienced with our breakfast service. At HOTEL YUNA Business, we understand the importance of providing a satisfying dining experience for all our guests. Please rest assured that we are reviewing our breakfast offerings and management procedures to make necessary improvements.Regarding the issue with the heating system and room temperature, please accept our sincere apologies for any discomfort this may have caused. Our hotel's heating system is designed to be adjustable, either collectively or individually, by contacting the front desk. We regret that this aspect of your stay did not meet your expectations, and we appreciate your understanding as we work to address this issue.We want to clarify that our decision to offer complimentary breakfast is rooted in our commitment to providing a comfortable and affordable stay for our guests, especially considering the current global economic challenges. By including breakfast in the room rate, we aim to minimize additional costs and ensure that our guests can enjoy a hassle-free experience during their stay.Once again, thank you for choosing to stay with us at HOTEL YUNA Business. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that exceeds your expectations. If there is anything further we can assist you with, please do not hesitate to contact us.

Dear Valued Guest,Wowza, your review has us doing a happy dance here at Yuna Hotel! We're almost considering hiring you as our official cheerleader – we've got a spare pom-pom just for you.Your shoutout to the entire Yuna Hotel Team is like music to our ears. We're pretty sure they've secretly formed a 'Dedication Ninjas' club where they practice making magic happen for our guests. Top-secret stuff, you know?Phenomenal stay? It's official, you're our favorite wordsmith! Staying at Yuna Hotel is like getting a golden ticket to the chocolate factory, only better. And the friendliness of our team? Well, let's just say they've been practicing their friendliness moves in front of the mirror.Our atmosphere – it's the cool kid at the party, the James Bond of hotels, and the Beyoncé of accommodations all rolled into one. We're glad you enjoyed the swankiness; we aim to keep it swanky 24/7.— 정말 감사합니다 — (in our secret language, it means 'You're the real MVP!')Consider this your official invitation to join the Yuna Hotel Fan Club. You're a rockstar guest, and we can't wait to host you again!Stay awesome,The Yuna Hotel Team

Glad you enjoyed your stay! We apologize for the room cleaning mix-up; our vacuum might have taken a day off. As for the lone key, we believe in fostering trust – one key at a time. Looking forward to hosting you again!

Dear Concerned Guest,Firstly, we appreciate your feedback, and we're genuinely sorry to hear about your experience. It's disheartening that you encountered difficulties with taxi drivers locating our hotel. We understand the frustration this must have caused.Regarding the characterization of our hotel as "no name" and situated in a "dirty side alley," we sincerely apologize if the surroundings did not meet your expectations. We constantly strive to provide accurate information about our location and maintain the highest standards of cleanliness.We'd like to address the situation you described with an individual who seemed disoriented. We take such matters seriously and will investigate further to ensure that all our guests have a positive and safe experience.As for the taxi situation, we deeply regret any inconvenience caused. Our team always aims to assist guests, and we're sorry if we fell short on this occasion.We understand your disappointment, and we genuinely hope you'll consider giving us another chance in the future. Your satisfaction is our top priority, and we are committed to making improvements based on your feedback.Best regards,SeoGuest Relations ManagerHOTEL YUNA

Dear Shogo,I trust this message finds you well. On behalf of the entire team at YUNA HOTEL Business, I extend our sincere gratitude for choosing to stay with us. We value your feedback immensely and appreciate the time you took to share your experience.We noticed that you provided a rating of 4 out of 5 for your recent stay, and we want to express our gratitude for your honest evaluation. While we strive for excellence in every aspect of our service, we understand that there may have been areas where we fell short of your expectations.Your feedback is crucial to our ongoing efforts to enhance our services, and we would be grateful if you could provide additional insights or specific areas where we could improve. Your satisfaction is our priority, and your comments will aid us in addressing any areas of concern.Once again, thank you for choosing YUNA HOTEL Business. We hope to have the pleasure of welcoming you back in the future and providing you with an even more satisfying experience. If there are specific preferences or requests you have for your next visit, please feel free to communicate them. We are here to ensure your stays are as enjoyable as possible.Warm regards,SeoGuest Service ManagerYUNA HOTEL Business

Dear Hiroshi, Thank you for taking the time to review our hotel Yuna. Your comments are very much valued. We appreciate your comments that our hotel is well located, the room is clean and comfortable and further, our staff at the 24 hour front desk could speak in Japanese so that you were relieved during your stay. The reason why Yeonah Hotel is located at the skirt of the city center is that there are so many nightclubs and pubs in the city center that emit explicit noise that guests of a hotel in the city center have been unable to sleep well.Our staff are trained to provide only the best in customer service, and we are pleased that you found value during your stay. We look forward to seeing you on your next trip to Seomyeon, Busan. Best regards, Seo, Guest Service Manager

Dear Keiko,Thank you for taking the time to review our hotel Yuna. Your comments are so much valued that we would like to translate them into English:"I used it for 2 nights and 3 days. On the first day, I felt far away from the station, but it was very close and convenient.On the first day, I felt far away from the station, but it was very close and convenient.On the first day, it felt far from the station, but it was very close and convenient.There is a convenience store nearby, and the front desk staff spoke Japanese and were very kind. The room is quite spacious and clean. The toilet, shower room, and bathtub were separate, and the sink had a large mirror, so I didn't feel cramped at all. There is no problem with water pressure. Before leaving on the second day, I asked the front desk to clean my room, and they cleaned it thoroughly. Bath towels, face towels, pajamas were also provided, and there were plenty of amenities. I would like to use it again when I visit Busan next time. thank you very much."We appreciate your comments regarding our property's convenient location, room and bathroom's details, our staff's kindness and further, your passionate will to revisit Yuna hotel.Our staff are trained to provide only the best in customer service, and we are pleased that you found value during your stay.We look forward to seeing you on your next trip to Seomyeon, Busan.Best regards,Seo, Guest Service Manager