Dear Crystal,Thank you for your kind words! We're delighted to hear that you found our place clean and comfortable. We appreciate your positive feedback and hope to welcome you back for another great stay.Best,

Dear Daniel,We sincerely apologise for the unpleasant experience you had during your stay. The presence of cockroaches and the disruption caused by loud guests at odd hours are not reflective of our standards. We take this feedback seriously and will address these issues promptly. Please be assured that corrective measures will be implemented to ensure a more comfortable and peaceful stay for all guests in the future. We appreciate your understanding and thank you for bringing these concerns to our attention.Best,

Dear Thomas,We're genuinely sorry to hear about your less-than-pleasant experience. Your feedback is important, and we apologise for the issues you encountered with the room condition and the delay in cleaning. This is not the standard of service we aim to provide. We'll address these concerns with our team to ensure improvements. We appreciate your honesty and regret any inconvenience caused. We value your feedback and hope to have the opportunity to make it right in the future.Best regards,

Thank you for taking the time to share your positive experience at our hostel. We're thrilled to hear that you found your 4-bed dorm with an ensuite clean and spacious, with convenient luggage lockers for each bunk.It's wonderful to know that the air conditioning was not only effective but also the quietest you experienced during your month-long trip. We're glad it contributed to a comfortable stay for you.We appreciate your acknowledgment of the large and immaculately clean kitchen and dining area. It's fantastic that our facilities could accommodate the number of guests, even during a busy period with schoolies.Your description of our modern building as an ideal and affordable place to stay in Byron Bay is truly appreciated. If you have any further comments or suggestions, please feel free to share them.Thank you for choosing to stay with us, and we hope to welcome you back in the future!Best regards,

Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt, auch wenn das Wetter nicht optimal war. Wir freuen uns zu hören, dass Ihnen das Hostel trotzdem gut gefallen hat, obwohl der Aufenthaltsraum möglicherweise etwas genutzt aussieht.Es tut uns leid zu hören, dass das schlechte Wetter Ihren Aufenthalt beeinträchtigt hat. Byron Bay hat normalerweise eine Vielzahl von Aktivitäten, und es ist bedauerlich, dass Sie aufgrund des Regens nicht alles erkunden konnten. Wir hoffen, dass Sie dennoch einen angenehmen Aufenthalt hatten.Wenn Sie weitere Anregungen oder Kommentare haben, die Sie teilen möchten, lassen Sie es uns bitte wissen. Wir schätzen Ihr Feedback und hoffen, Sie bei zukünftigen Aufenthalten bei besserem Wetter begrüßen zu können.Vielen Dank, dass Sie sich für unser Hostel entschieden haben.Mit freundlichen Grüßen,

Thank you for taking the time to share your thoughts on your recent stay. We're pleased to hear that you found the rooms big and comfortable, the bathrooms clean, and the overall place beautiful. Providing a comfortable and aesthetically pleasing environment is important to us, and we're glad that it contributed to your positive experience.We appreciate your feedback regarding the availability of free activities. While we aim to offer a variety of options for our guests, we'll certainly take your comments into consideration as we continue to enhance our offerings.If there's anything specific you enjoyed about your stay or if you have additional suggestions, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back in the future.Thank you for choosing our place.Best regards,