“The bed was hard and uncomfortable. The balcony door was sticking/breaking. The toilet backed up and would not flush, took multiple flushes to work properly for the duration of our stay. Online room service ordering was down without notice (waited two hours for food then was told it wasn't working). The food was mostly bland and mediocre. Most of the front desk staff were unhelpful. Advertised as return airport shuttle included and then it wasn't. Advertised as adults only but kids everywhere....
“The bed was hard and uncomfortable. The balcony door was sticking/breaking. The toilet backed up and would not flush, took multiple flushes to work properly for the duration of our stay. Online room service ordering was down without notice (waited two hours for food then was told it wasn't working). The food was mostly bland and mediocre. Most of the front desk staff were unhelpful. Advertised as return airport shuttle included and then it wasn't. Advertised as adults only but kids everywhere....
Anna