“Our check-in experience was very disappointing. We arrived about an hour before the official check-in time, and the front desk agent simply told us to go to a restaurant and come back after 3:00 PM. She was rude, didn't explain anything about the resort, and didn't provide any information about the amenities, shuttle service, or nearby restaurants. We had to figure everything out on our own, which was frustrating.
While we were at the restaurant, an employee asked how long we were staying and...
“Our check-in experience was very disappointing. We arrived about an hour before the official check-in time, and the front desk agent simply told us to go to a restaurant and come back after 3:00 PM. She was rude, didn't explain anything about the resort, and didn't provide any information about the amenities, shuttle service, or nearby restaurants. We had to figure everything out on our own, which was frustrating.
While we were at the restaurant, an employee asked how long we were staying and...
duygu