The Benson Hotel, steps from Cairns Central Shopping Centre, offers a quiet escape with a garden, outdoor pool, restaurant, spa, high-speed WiFi, and luggage storage. Enjoy breakfast, dinner, body scrubs, and hydrotherapy.
Located in Cairns Central Business District, a neighborhood in Cairns, The Benson Hotel is near the airport and near a boardwalk/promenade. Cairns Regional Gallery and Copperlode Dam are local landmarks, and some of the area's activities can be experienced at Reef Fleet Terminal and Cairns Marlin Marina. Looking to enjoy an event or a game while in town? See what's happening at Barlow Park or Cazaly's Stadium. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with cave exploring and skydiving. Visit our Cairns travel guide
44-56 Grafton Street, Cairns, QLD, 4870
What's nearby
Cairns Central Shopping Centre
5 min walk - 0.5 km
Cairns Esplanade
5 min walk - 0.5 km
Cairns Convention Centre
6 min walk - 0.6 km
Reef Hotel Casino
3 min walk - 0.3 km
Reef Fleet Terminal
6 min walk - 0.6 km
Getting around
Cairns Station
9 min walk
Cairns Intl. Airport (CNS)
12 min drive
Restaurants
Caffiend
1 min walk
BOBZIP
1 min walk
Annee's Caphê
2 min walk
Viet Fresh
3 min walk
Fetta's Greek Taverna
3 min walk
About this property
The Benson Hotel
Upscale hotel near Cairns Esplanade
Take advantage of a terrace, a garden, and laundry facilities at The Benson Hotel. The on-site restaurant, Benson Bar & Restaurant, offers breakfast, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
An outdoor pool along with sun loungers
Buffet breakfast (surcharge), self parking (surcharge), and a nature reserve
An elevator, tour/ticket assistance, and 2 meeting rooms
Coffee/tea in the lobby, concierge services, and outdoor furniture
Guest reviews say great things about the helpful staff and location
Room features
All 101 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
Extra amenities include:
Free tea bags/instant coffee and electric kettles
Bathrooms with showers and free toiletries
55-inch flat-screen TVs with streaming services and digital channels
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Onsite parking available only on request
Secured, covered self parking on site (AUD 25 per night)
Limited onsite self parking (max 1 space per unit)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 for adults and AUD 22 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Benson Bar & Restaurant
Things to do
Bicycle storage
Bicycle tours
Outdoor pool
Family friendly
Fenced pool
In-room microwave
Laundry facilities
Mini-fridge
Outdoor pool
Pool gate
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Concierge services
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Business services
2 meeting rooms
2,885 square feet of conference space
Business center
Outdoors
Garden
In a nature reserve
Outdoor entertainment area
Outdoor furniture
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: AUD 100 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
Covered self parking fee: AUD 25 per night
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 35.0 per night
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply
Property is also known as
The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns
Frequently asked questions
Does The Benson Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.
Is The Benson Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is available for AUD 25 per night. Limited spots are available.
What time is check-in at The Benson Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at The Benson Hotel?
Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).
Where is The Benson Hotel located?
Located in Cairns Central Business District, this hotel is within a 10-minute walk of Reef Teach and Cairns Esplanade. Cairns Museum and The Cultural Place are also within 5 minutes. Cairns Station is 9 minutes by foot.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
The Benson Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We travel through Cairns often and always love staying at the Benson because of the convenient location - it is surrounded by lots of cafes and restaurants, its walking distance to both Woolworths, Cairns Central shopping centre and also to the Esplanade. We had a great stay, easy and convenient.
Such an amazing location in Cairns. Rooms were nice and clean. Pool was great. Only complaint, and even then it didn’t affect our stay at all, was the restaurant played loud music a couple nights. But I would stay here again.
The Benson was conveniently located near many of the attractions in downtown Cairns. The property is recently renovated and the condition of our room was great. Would recommend this hotel!
James
Stayed 1 night in Jul 2025
8/10 Good
maria
Apr 4, 2025
Liked: Cleanliness, staff & service, amenities
Really enjoyed the proximity to restaurants and the Esplanade board walk.
Good service the location is close to everything Shopping Centre, Bank, Esplanade, Casino, Ferry, Bus, cost was reasonable for Cairns, nice hotel.
Francine
Stayed 3 nights in Jun 2025
6/10 Okay
Vivian
Nov 7, 2025
The noise and loud music from Hotel Bar and Bistro from 3pm till midnight Wed to Sat really has deprived us from proper sleep for two days in a roll… they really should have those functions indoor. If your room is facing the pool, definitely you won’t be able to rest well especially when you have early morning tours booked the next day… Good points are: there is a microwave and dining ware, more convenient for instant food lovers. Room service is also great.
Wonderful location for a Cairns stay. Have been to Cairns several times and stayed at various hotels and found The Benson to be in the best location, easy to walk to dining options and to the marina or Cairns Central etc.