실내 수영장, 일광욕 의자

데이즈 인 바이 윈덤 캘거리 에어포트 여행 후기

2 out of 5
데이즈 인 바이 윈덤 캘거리 에어포트
2799 Sunridge Way NE, Barlow Trail & 16th Ave N, Calgary, AB

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1243개 이용 후기 중 500개" "
평점 8 - 좋아요. 1243개 이용 후기 중 394개" "
평점 6 - 괜찮아요. 1243개 이용 후기 중 185개" "
평점 4 - 별로예요. 1243개 이용 후기 중 91개" "
평점 2 - 너무 별로예요. 1243개 이용 후기 중 73개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

YOUNG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함
답변 제공: Jay 님, 2021년 12월 28일
Dear Young, Thank you for taking the time to rate us about your experience at Days Inn by Wyndham Calgary Airport. It is always a pleasure to receive positive feedback.

4/10 - 별로예요

Angela

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mundon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of screaming children,we avoided the pool and hot tub because of the kaos .a lot of unsupervised children.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jori

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel room was spacious and for the most part clean. Beds were comfy. Pool had way too much chlorine - our eyes were burning. Bathrooms could use some extra cleaning in the pool area. Breakfast options were great - hot and cold options but due to it being super busy in the morning we were it was pretty scarce. Would stay here again though.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 17일
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found your hotel room spacious and mostly clean, with comfortable beds. Ensuring a comfortable and enjoyable stay for our guests is our priority, and we're glad that we met your expectations in these areas.We apologize for any discomfort caused by the excessive chlorine in the pool, as well as any cleanliness issues in the pool area bathrooms. Your feedback is valuable to us, and we'll address these concerns with our team to ensure improvements are made.We're glad to hear that you enjoyed the breakfast options, although we apologize for any inconvenience caused by the busy morning rush. Your understanding is appreciated, and we'll strive to better manage peak times in the future.We appreciate your willingness to stay with us again, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

8/10 - 좋아요

May

좋아요: 청결 상태
2024년 4월에 1박 숙박함

4/10 - 별로예요

Chad

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함

4/10 - 별로예요

chelsea

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed 4 nights and got no room service. Had to ask twice to have our bedding changed and new towels but didn’t get it. Our door never properly closed, the lock was broken. When we checked in, the smell was so bad in the room that the other family we travelled with cancelled their booking and went elsewhere. I unfortunately couldn’t do that because my booking was not refundable. Otherwise I would have.
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 17일
Dear Guest,Thank you for sharing your experience with us, and we sincerely apologize for the inconveniences you encountered during your stay. We understand the importance of a comfortable and clean room, and we regret that we fell short in meeting your expectations in this regard.We apologize for the issues with the door lock and the unpleasant smell in your room upon check-in. Your feedback regarding these matters will be addressed with our maintenance and housekeeping teams to ensure that similar incidents do not occur in the future.Regarding the lack of room service during your stay, please note that for guests staying multiple nights, housekeeping is provided every 3 days. However, we understand that your situation required immediate attention, and we regret that your requests for bedding change and new towels were not fulfilled promptly.We understand your frustration with the non-refundable booking, and we regret that it impacted your ability to change accommodations. Please know that your satisfaction is important to us, and we will do our best to address these issues and make improvements for our future guests.If there's anything else we can do to make amends or if you have any further feedback, please don't hesitate to reach out. We hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.Warm regards,

8/10 - 좋아요

Stanley

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stain on the bed cover. Carpet didn't seem cleaned.
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 18일
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the stain on the bed cover and the perceived lack of cleanliness of the carpet. Ensuring a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard.Your comments will be addressed with our housekeeping team to ensure that our standards are met and that improvements are made to prevent similar incidents from occurring in the future.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 18일
Dear Guest,Thank you for your feedback! We're delighted to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for us, feel free to share. We're here to ensure you have a great experience.Warm regards,

8/10 - 좋아요

Sandie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The room was very clean and large. Staff were awesome. Only problems were peoples dogs were aloud to wander the lobby freely, it needed vacuuming. There were some hockey players staying so it got quite noisy at times
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 14일
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found your room to be very clean and spacious, and that our staff provided awesome service during your stay. Ensuring cleanliness and providing excellent service are priorities for us, and we're glad that we met your expectations in these areas.We apologize for any inconvenience caused by dogs wandering freely in the lobby and the noise from other guests, particularly the hockey players. We understand the importance of a peaceful environment for our guests, and we'll address these concerns with our team to ensure a more comfortable experience for all.If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

6/10 - 괜찮아요

Renee

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Was an ok stay for the price. Sink was clogged with someones hair shavings when we got in, but was cleaned quickly when requested.
2024년 4월에 3박 숙박함
답변 제공: g 님, 2024년 4월 12일
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found your stay to be okay considering the price. However, we apologize for the inconvenience caused by the sink being clogged with hair shavings upon your arrival. It's disappointing to hear that this issue was present, but we're pleased that our team was able to promptly address it once it was brought to their attention.Ensuring the cleanliness and comfort of our accommodations is a top priority, and we appreciate your understanding in this matter. If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for a more seamless stay in the future.Warm regards,

10/10 - 훌륭해요

Angie

출장 여행
별로예요: 숙박 시설 상태 및 시설
Certainly a budget hotel. Friendly staff and great location however the hotel is showing its age… Issues with shower, phone system was down to call the front desk, and the main lobby does had trouble opening
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 11일
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found our staff to be friendly and appreciated our great location. However, we apologize for the inconveniences you experienced during your stay. Please rest assured that we take your comments seriously and will address the issues with the shower, phone system, and main lobby promptly to ensure a more comfortable experience for our guests. Your input is valuable to us as we strive to improve. We hope to have the opportunity to welcome you back and provide you with a better stay in the future.Warm regards,

10/10 - 훌륭해요

James 님, Medicine Hat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 12일
Dear Guest,Thank you for your enthusiastic feedback! We're thrilled to hear that you had an awesome stay with us. Providing exceptional experiences for our guests is our top priority, and we're delighted that we were able to meet your expectations.If there's anything specific that made your stay particularly enjoyable or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,

10/10 - 훌륭해요

Gary

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 12일
Dear Guest,Thank you for your enthusiastic feedback! We're thrilled to hear that you had an awesome stay with us. Providing exceptional experiences for our guests is our top priority, and we're delighted that we were able to meet your expectations.If there's anything specific that made your stay particularly enjoyable or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,

8/10 - 좋아요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only suggeations i would say is to make sure the towels are stocked in the pool area and trll housekeeping to chexk under beds for stuff, my son dropped something and it went under the bed and we found someone dirty sock. The staff was very friendly.
2024년 4월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 4월 11일
Dear Guest,Thank you for sharing your feedback with us. We appreciate your suggestions regarding the towels in the pool area and the need for thorough housekeeping checks, especially under the beds. Ensuring a clean and well-stocked environment for our guests is a top priority, and we will address these areas with our team to prevent such occurrences in the future.We're delighted to hear that you found our staff to be very friendly. Providing excellent service and hospitality is something we take great pride in.Your comments are valuable to us as we continuously strive to improve our guest experience. If there's anything else we can do to enhance your stay or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.Warm regards,

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is really good. Lots of dining opportunities. For the cost, this was an excellent choice
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 11일
Dear Guest,Thank you for sharing your feedback with us! We're delighted to hear that you found our hotel's location to be excellent, with plenty of dining opportunities nearby. Providing convenience and value for our guests is a priority for us, and we're thrilled that you found your stay to be an excellent choice considering the cost.Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,

8/10 - 좋아요

Sherrie

단체 여행
좋아요: 청결 상태, 직원 및 서비스
This hotel is showing its age but is roomy and clean. The staff was friendly and there was a substantial breakfast.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 12일
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel roomy and clean, and that you enjoyed the substantial breakfast provided. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad to know that our staff was friendly during your stay.We appreciate your comments about the hotel showing its age. Please rest assured that we continuously strive to maintain and improve our facilities to ensure they meet the expectations of our valued guests.If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for another pleasant stay in the future.Warm regards,

8/10 - 좋아요

Tristyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 12일
Dear Guest,Thank you for sharing your feedback with us! We're delighted to hear that you had a good experience during your stay. Your satisfaction is important to us, and we're glad that everything met your expectations.If there's anything specific you particularly enjoyed or if there's anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back for another pleasant experience in the future.Warm regards,

6/10 - 괜찮아요

David

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The service was friendly and efficient. The place was average at best in terms of cleanliness, and the state of the property. The location was industrial. If you're looking for a quick in and out of Calgary for a low price, it will suffice.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 11일
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found our service to be friendly and efficient. However, we apologize for any shortcomings in cleanliness and the state of the property. We take such concerns seriously and will address them promptly to ensure a more satisfactory experience for our guests. We understand that our location in an industrial area may not be ideal for everyone, but we're glad it served your purpose for a quick and budget-friendly stay in Calgary. Should your travels bring you back to the area, we hope to have the opportunity to exceed your expectations.Warm regards,

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was awesome that they had food options in walking distance
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 11일
Dear Guest,Thank you for taking the time to share your experience with us! We're thrilled to learn that you enjoyed the convenience of having food options within walking distance during your stay. Providing easy access to dining choices is a priority for us, and we're delighted that it enhanced your overall experience. We appreciate your kind words and hope to have the pleasure of welcoming you back soon!Best regards,

10/10 - 훌륭해요

Gail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They had a pool with a hot tub and water slide. A good breakfast buffet although small; was efficient. The staff was very nice and made sure we had clean towels when asked for them
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 14일
Dear Guest,Thank you for sharing your positive feedback with us! We're thrilled to hear that you enjoyed our pool facilities, including the hot tub and water slide, as well as our breakfast buffet. Providing efficient and satisfying amenities for our guests is important to us, and we're glad that you found them to be enjoyable.We're also delighted to hear that you had a pleasant interaction with our staff and that they ensured you had clean towels whenever you needed them. Ensuring our guests' comfort and satisfaction is our top priority, and we're pleased that our team delivered on this during your stay.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great experience in the future.Warm regards,

10/10 - 훌륭해요

Athena

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Pool area needs maintenance. Pool Shower didnt work.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Dear Guest,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced with the pool area, including the non-functioning pool shower. Please rest assured that we will address these maintenance issues promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Warm regards,

8/10 - 좋아요

Tom

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked our stay. The only thing is there is not much parking, thankfully we have a handicap sign so parking was good for us
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
We're pleased to hear that you enjoyed your stay with us! Thank you for sharing your feedback regarding the parking situation. We'll take your comments into consideration as we strive to improve our services. If you have any further feedback or if there's anything else we can assist you with, please let us know.Warm Regards,

8/10 - 좋아요

Tiffany

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice - good place for kids
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Dear Guest,We're glad to hear that you found our staff accommodating and that your children enjoyed their time here. If there's anything specific we can do to make your experience even better next time, please don't hesitate to let us know. Thank you for choosing to stay with us!Warm Regards,

8/10 - 좋아요

실제 이용하신 고객

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the whole stay. Kept room clean and took pictures before unloading and after I loaded my stuff and dogs into car. Hope to see my deposit return, I like to respect where i stay. Thank you.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Dear Guest,Thank you for your feedback. We're glad to hear that you enjoyed your stay with us and appreciated our efforts to maintain cleanliness. Rest assured, we will ensure that your deposit is returned promptly. We appreciate your respect for our property, and we look forward to welcoming you back in the future.Warm regards,

10/10 - 훌륭해요

Gurbeer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Besides it getting a little noisey around 7-10pm it was perfect
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Dear Guest,Thank you for sharing your feedback. We are pleased to hear that you found your stay to be enjoyable overall. We apologize for any noise disturbances experienced between 7-10pm. Your understanding is greatly appreciated. Should you have any further suggestions or requests to enhance your experience in the future, please do not hesitate to let us know. We hope to have the opportunity to welcome you back soon.Warm regards,

6/10 - 괜찮아요

Arnel

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Dear Guest,Thank you for sharing your feedback with us. We value your input and apologize for any aspects of your stay that did not meet your expectations. If there are specific areas where we can improve, please don't hesitate to let us know so that we can address them accordingly. We strive to provide a pleasant experience for all our guests and hope to have the opportunity to better serve you in the future.Warm Regards,

8/10 - 좋아요

Geoffrey

2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Dear Guest,Thank you for your positive feedback! If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and hope to welcome you back for another great stay in the future.Warm Regards,

10/10 - 훌륭해요

kendra

2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Dear Guest,Thank you for your positive feedback! If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and hope to welcome you back for another great stay in the future.Warm Regards,

8/10 - 좋아요

Kara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were a little dates but hed was comfy and breakfast was delicious. Check in/out was smooth and easy
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 5일
Dear Guest,Thank you for your feedback. We're glad to hear that you found the bed comfy and enjoyed our delicious breakfast. We appreciate your comments about the room and will take them into consideration for future improvements. We hope to have the opportunity to welcome you back for another smooth and enjoyable stay.Warm regards,

6/10 - 괜찮아요

Erin

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Picked this hotel for a one night stay, and the kids in the suite above us kept us from falling asleep until 1 am as you could hear every step the kids took. Someone must have been pacing back and forth, and banging, and despite calling the front desk closer to mid-night it didn't stop. Finally my son in law went up and asked them to keep it down, and when they did not answer he went to the front desk. Rooms were fairly clean, but there are pet scratch marks all over the back of the doors. The pool area had brown grime all over the walls in the pool and hot tub, so when the bubbles in the hot tub were on we noticed brown bubbles. A part from the bottom of the hot tub was floating in it while we were in there so we only stayed a few minutes. The staff were very nice, it's affordable, so for a one night stay it did the trick, but I'm not sure I'd go there again.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 4일
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Days Inn Calgary Airport.We sincerely apologize for the disturbance caused by the noise from the suite above you. We understand how disruptive this can be, and we regret that our efforts to address the issue promptly were not successful. Please rest assured that we will review our procedures to ensure a more effective response to such situations in the future.Additionally, we apologize for any inconvenience caused by the cleanliness issues you encountered, including pet scratch marks and grime in the pool area. Please know that cleanliness and maintenance are top priorities for us, and we will address these concerns with our housekeeping and maintenance teams to prevent any recurrence.We are glad to hear that you found our staff to be very nice and that you appreciated the affordability of our hotel. However, we understand your hesitation about returning, and we will strive to make improvements to enhance the overall guest experience.Once again, we apologize for the shortcomings you experienced and thank you for bringing them to our attention. We value your feedback as it helps us identify areas for improvement. If you decide to give us another chance in the future, we will do our utmost to ensure a more satisfactory stay.Warm regards,

8/10 - 좋아요

Amanda

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 5일
Dear Guest,Thank you for taking the time to provide feedback on your recent stay. We're glad to hear that you had an overall positive experience. If there are any specific areas where we can improve and earn that extra star from you next time, please feel free to let us know. We appreciate your support and hope to welcome you back again soon.Warm Regards,

10/10 - 훌륭해요

Ronnie Lyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 4일
Dear Guest,Thank you for your recent stay at Days Inn Calgary Airport.We are grateful for your positive rating and are delighted that you had a satisfactory experience during your time with us. Your feedback is valuable to us as we continuously strive to provide excellent service and amenities to all our guests.If you have any further comments or if there is anything we can do to enhance your future visits, please feel free to reach out. We appreciate your support and look forward to welcoming you back for another pleasant stay.Warm regards,

8/10 - 좋아요

Janani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good overall
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 4일
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Days Inn Calgary Airport.We are pleased to hear that your overall experience with us was positive. Your satisfaction is important to us, and we are grateful for your acknowledgment of our efforts to provide a comfortable and enjoyable stay.If you have any specific suggestions or areas where we can improve to make your next stay even better, please do not hesitate to let us know. We value your input and strive to exceed your expectations in every aspect of your stay.We hope to have the opportunity to welcome you back in the near future for another pleasant stay.Best regards,

8/10 - 좋아요

Mandana

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
It was a good experience; its hot tub was good after a long day travelling, and breakfast was good except for the poor taste of coffee. The staff wasn't friendly. They weren't welcoming, and it was like they were unhappy working there; this hotel should have a workshop for its staff explaining how to be more welcoming and smiling. The other thing which seemed so weird was that the check in staff didn't check our IDs and just checked th Credit cards 😳so what about other guests IDs??? Nobody checked.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 5일
Dear Guest,Thank you for sharing your recent experience at our hotel. We are delighted to hear that you found our hot tub relaxing after a long day of travel and enjoyed the breakfast, although we apologize for the poor taste of the coffee.Your feedback regarding the demeanor of our staff is concerning, and we apologize for any lack of friendliness or welcoming attitude you encountered. Rest assured, we will address this issue internally and provide additional training to ensure our staff members are welcoming and smiling at all times.Regarding the check-in process, we appreciate you bringing this to our attention. Rest assured, we take the safety and security of our guests seriously, and we will review our check-in procedures to ensure that all necessary identification checks are conducted for every guest.Once again, we appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,

2/10 - 너무 별로예요

Ning

별로예요: 청결 상태

8/10 - 좋아요

Ksenia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located next to a great middle eastern grocery store. Good amenities, room was clean and comfortable, staff were lovely. The breakfast room was very busy with little space to accommodate the demand.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay and.friendly staff
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Boris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 31일
Dear Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great stay at our hotel. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations.If you have any further comments or suggestions on how we can continue to improve our services, please do not hesitate to reach out to us. Your feedback helps us to enhance the experience for all our guests.We look forward to welcoming you back to our hotel in the future.Warm regards,

8/10 - 좋아요

Noraliza

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is accessible place to stay. What I love the most is cleanliness I love the fresh smell when you enter the room, the breakfast a lot of choices. The swimming pool that my children love.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 31일
Dear Guest,Thank you for sharing your feedback regarding your recent stay at our property. We are pleased to hear that you found our hotel to be accessible and appreciated the cleanliness of our rooms. Providing a fresh and welcoming environment for our guests is always our goal.We are glad to know that you enjoyed our breakfast offerings with a variety of choices and that your children had a great time at the swimming pool.Your feedback is invaluable to us as we strive to maintain and improve our standards. If you have any further comments or suggestions, please feel free to share them with us.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,

6/10 - 괜찮아요

JOELLE

2024년 3월에 3박 숙박함

8/10 - 좋아요

Reginald Kent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were extremely helpful Lighting was dim in room
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 31일
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that our staff provided you with excellent service and were extremely helpful during your time with us.We have noted your comment about the lighting in your room being dim, and we apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we will certainly look into improving the lighting conditions to ensure a more comfortable stay for our guests in the future.Once again, thank you for choosing to stay with us. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience.Warm regards,

4/10 - 별로예요

Chongyang

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staffs are really nice, but the conditions of the hotel is out of shape.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 31일
Dear Guest,Thank you for providing feedback on your recent stay with us. We are glad to hear that you found our staff to be friendly and accommodating.We apologize for any inconvenience caused by the condition of the hotel. Your feedback is valuable to us, and we will work diligently to address any areas that may need improvement to ensure a more comfortable and enjoyable stay for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,

8/10 - 좋아요

Renee

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast is just fine. Drink all you can coffee but not that strong as I expected… Days Inn Regina is better.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 31일
Dear Guest,Thank you for taking the time to share your feedback regarding your recent breakfast experience at our hotel. We appreciate your comments and are glad to hear that you found our breakfast satisfactory.We apologize if the coffee did not meet your expectations in terms of strength. Your feedback is important to us, and we will certainly take it into consideration as we strive to improve our offerings.We value your patronage and hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,

8/10 - 좋아요

Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Standard accommodations for the cost. Pool is somewhat small but great for kids with the water slide.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 31일
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your comments regarding your recent stay at our hotel.We are glad to hear that you found our accommodations to be standard for the cost and that the pool, although somewhat small, was enjoyable for children with the water slide.Your feedback helps us to continuously improve, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,

8/10 - 좋아요

Abigail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 29일
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that our staff left a positive impression on you during your stay. Providing friendly and attentive service is a priority for us, and we're glad to know that our team members contributed to your overall experience.If there are any areas where we can further improve to earn that extra star from you, please feel free to let us know. Your feedback is invaluable to us as we strive to consistently enhance the quality of our services.We hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Warm regards,

10/10 - 훌륭해요

Michelle Grace 님, North York

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are very accommodating and making sure that you'll have a good time staying in there place.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 30일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that our team made your stay enjoyable and comfortable. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to welcoming you back on your next visit.Warm regards,

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 3월 30일
Thank you for your positive feedback! We're thrilled to hear that you had a perfect stay with us. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back again soon.Best regards,

8/10 - 좋아요

Gina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kids really enjoy the pool. Good stay
답변 제공: Guest Services 님, 2024년 3월 27일
Dear Guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that your children enjoyed the pool and that you had a good stay overall.If there are any specific areas where we can improve to make your next visit even better, please feel free to let us know. Your input is valuable to us as we strive to provide exceptional experiences for all our guests.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,

2/10 - 너무 별로예요

Sarah

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I found a used cigarette on my floor when I walked in and found stains all over the carpets. I asked for a new room and they would not switch me to a new room. I will not be returning to this hotel. I have pictures too.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 27일
Dear Guest,We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. Your feedback is concerning, and we regret that your room did not meet our usual standards of cleanliness.It is disappointing to learn that our team did not promptly address your request for a new room. We take such matters seriously and assure you that this does not reflect our typical level of service. Rest assured, we will investigate this issue thoroughly and take appropriate action to prevent such occurrences in the future.Please know that your comfort and satisfaction are our top priorities, and we are truly sorry for falling short of your expectations. We understand your decision not to return, but we would appreciate the opportunity to make amends and regain your trust.If you would like to discuss your experience further or share the pictures you mentioned, please feel free to contact us directly. Your feedback is invaluable to us as we continuously strive to improve our services.Warm regards,