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"The property has a lot to offer with an excellent pool and the Reef pool bar. The location is convenient."

"We love this resort. We come every year. Just wish people didn’t save pool chairs all day long when no one is sitting there. "

"We were only there for one night. We had the Queen unit and I was disappointed that there was some road views and therefore road noise. The best thing we experienced was The Peak restaurant on the property. Lovely outdoor seating and the dinner was excellent. There is no breakfast service which would have been nice. The rooms are plain and simply furnished. Not charming or decorative. Bed was comfortable. Bathroom very small. Idyllwild is beautiful so it was worth it. "

"Lovely pool. Nice to get coffee and fruit in the mornings. Staff really helpful and friendly. Lounge area comfortable. Great location. Walkable to everything "

"Outdoor pool and nice restaurant next door "

"Hotel is in bad shape with deferred maintenance evident everywhere. Carpets old , shower and bath faucet barely hanging, hotel does nothing for your dogs, soundproofing non existent, the air conditioning unit in patio sounds like car starting when turns on, and the loud music played continuously is annoying at best, DJ very loud music right outside my room on weekends…"

"The resort was clean and the staff was attentive like how the pool stays open 24 hours and the rooms were spacious. "

"Booked through Expedia and requested a non-smoking room. When I got there they said they only had smoking available, I walked in and walked right back out and couldn’t stand the overwhelming stench. I asked for a refund but was denied because I paid Expedia and not the motel directly. The staff at the motel even said not to book through Expedia which I found odd to say. Refund pending …"

"Great location however the lack of attention by the Front desk staff did not meet the level of expectations for the cost of the nightly stay. Several requests for towels, coffee and water replenishment went unanswered unless we followed up even though we were advised it would be replenished daily. Also advised house keeping was every two days but was actually every 3 days."