โWe just got back from Punta Cana and had the pleasure of staying at this amazing resortโthough only for one night due to a canceled flight and no availability at our original hotel. From the moment we stepped into the lobby, Jeifry welcomed us with a smile and excellent service. He made check-in smooth, gave us a tour, and made us feel like we had known him for years.
Our room wasnโt ready right away, but Jeifry promised to do his bestโand by 2 PM, we were in! He even made a dinner reservation...
โCon relaciรณn a la limpieza en el baลo habรญa una mancha de heces fecales pegado a pared que nunca limpiaron y la cama estaba hundida y crujรญa lo que reportamos con nuestro mayordomo que por cierto es excelente persona y de muy buenos servicios, a parte de esto s excelente.โ
โEs maravillosa y el personal de allรญ muy amable respetuosos y presto siempre ayudar y resolver cualquier problema ! Yo tuve un percance con la ducha del baรฑo y enseguida vinieron y me la sustituyero por una nueva ! Salรญ completamente complacida! Sin dudas volverรฉ pronto !!โ
โThe owner asked for more in deposit than was in the deal with Hotels.com
He also wanted me to pay extra for the electricity after I had stayed there for 2 nights ,not in the contract with Hotels.com
I did not agreed with this and did not pay.โ
โUn alojamiento perfecto para descansar. El estudio era moderno y bien cuidado. El entorno del jardรญn es precioso, lleno de flores y รกrboles. Caminรกbamos a la playa todas las maรฑanas, y por las tardes regresรกbamos a la piscina. Nos encantรณ todo. โ