Four Points by Sheraton Cancun Centro

Property class: 4

Choose dates to view prices

Located close to Plaza Las Americas, Four Points by Sheraton Cancun Centro provides a poolside bar, a rooftop terrace, and an art gallery on site. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free wired internet is available to all guests, along with shopping on site and a coffee shop/cafe.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
The current price is ₩110,282
₩139,579 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Traditional Room, 2 Queen Beds, City View

A hotel room with two beds, a wooden desk, a TV, and a window with curtains.

Traditional Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Traditional Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, and a view of the outdoors.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a bench, a TV, and a window with a view.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds, City View

A hotel room with two beds, a wooden desk, a TV, and a window with curtains.

Deluxe Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

Located in Downtown Cancun, a neighborhood in Cancun, Four Points by Sheraton Cancun Centro is near the airport and by the sea. Plaza Las Americas and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach. Cancun Convention Center and Aquaworld are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Cancun travel guide
Map
Avenida Tulum, MZ 1, Lote 2, SM 12, Cancun, QROO, 77500

What's nearby

  • A modern building with a curved roof and a sign reading "Duchess Palace."
    Dubai Palace Casino
    8 min walk - 0.7 km
  • A thatched-roof gate with intricate carvings, labeled 'PARQUE' and 'KABAH'.
    Kabah Urban Park
    14 min walk - 1.2 km
  • Plaza Nichupte Shopping Mall
    13 min walk - 1.1 km
  • Plaza Las Americas
    13 min walk - 1.1 km
  • Royal Yak Casino and Sports Book
    13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN)
    15 min drive

Restaurants

  • Domino's Pizza
    16 min walk
  • Starbucks
    16 min walk
  • Four Points by Sheraton
    1 min walk
  • Los De Pescado
    15 min walk
  • Costelao
    15 min walk

About this property

Four Points by Sheraton Cancun Centro

  • Upscale hotel near Plaza Las Americas
  • Located close to La Isla Shopping Mall and Aquaworld, Four Points by Sheraton Cancun Centro provides a poolside bar, a rooftop terrace, and an art gallery on site. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to shopping on site and a coffee shop/cafe, guests can connect to free wired internet.
  • You'll also enjoy perks such as:
    • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
    • Buffet breakfast (surcharge), an electric car charging station, and express check-out
    • Express check-in, smoke-free premises, and a front-desk safe
    • ATM/banking services, a computer station, and 5 meeting rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 112 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Free infant beds and free extra beds
    • Bathrooms with showers and free toiletries
    • 42-inch LED TVs with premium channels
    • Wardrobes/closets, recycling, and coffee/tea makers

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Frequently asked questions

Does Four Points by Sheraton Cancun Centro have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM.

How much does it cost to stay at Four Points by Sheraton Cancun Centro?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Cancun Centro on Nov 22, 2026 start from ₩110,282, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Cancun Centro pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 350 per accommodation, per night. A cleaning fee of MXN 50 also applies. Service animals are exempt from fees.

How much is parking?

Limited spots are available.

What time is check-in at Four Points by Sheraton Cancun Centro?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Cancun Centro?

Check-out is at noon. Late check-out is available for a fee.

Where is Four Points by Sheraton Cancun Centro located?

Located in Downtown Cancun, this hotel is 0.9 mi (1.4 km) from Plaza Las Americas and within 9 mi (15 km) of Cancun Convention Center and La Isla Shopping Mall. Aquaworld and Delfines Beach are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Cancun Centro Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 479 out of 858 reviews
Rating 8 - Good. 242 out of 858 reviews
Rating 6 - Okay. 65 out of 858 reviews
Rating 4 - Poor. 40 out of 858 reviews
Rating 2 - Terrible. 32 out of 858 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean space! Amazing people! Great experience.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, and the staff were friendly and helpful
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay at and a safe area. The a/c did not cool the room during the day but was good at night. Aside from the daytime a/c issue my stay here was really good.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, close to the airport and dining options.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and overall amazing stay!
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
The staff at check in was very friendly. The room was very clean.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and very clean hotel.
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
The room was clean and the common area was mostly well maintained. An area for improvement was the pool, as there were several missing tiles inside and on the deck. The wait staff was awesome, but we had a minor issue with the front desk over paying for breakfast; we did pay, you must request for breakfast to be included when you book. Location was good to use as a base to explore Cancun, but there is a lack of dining options within walking distance. Overall it is a good hotel and great value.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and pet friendly
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Entire property was clean and well kept up. Excellent staff and enjoyable dining.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay, very welcoming, clean and comfortable, very relaxing, great front desk reception, Rodrigo Garcia was fantastic he helped me book some bus tickets for my trip to Chichén Itzá, and had some great local knowledge, which helped with my stay
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Staff & service
We had a good one night stay before our all inclusive. It’s safe clean and easy ride to hotel district and airport. Nice roof top pool and great staff and clean large rooms.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff is amazing, property would benefit from a little face wash and more dining options.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The breakfast buffet was delicious and the bar was very good also. The pool was beautiful. The staff were very friendly and gave us a great recommendation for dinner.
Stayed 4 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at Four Points for a few days every year before heading further south. Close to major shopping needs-Costco, Chedraui etc. Underground secure parking is nice to have. Room had a few issues-TV didn’t work but was addressed quickly. Very few towels provided so had to request more, but this was also dealt with promptly. Overall a comfortable stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ This hotel was incredibly convenient and easy to get to. Check-in was quick and smooth, and the rooms were amazing—very clean, comfortable, and perfect for resting. We stayed here the night after my husband had a procedure at the hospital connected to the hotel, and the location made everything so much easier during a stressful time. Being able to walk back and forth was such a relief. It’s also close to the mall if you have some time to get out and explore. The bistro and restaurant attached to the hotel were great—fairly priced and super convenient if you don’t feel like going anywhere. Overall, a really comfortable and stress-free stay. We would absolutely stay here again.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant on sight offering breakfast, lunch and dinner. Spa on the premises. Friendly staff.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing and had good suggestions for the city. The Eatery was probably the best meal we had while in Mexico. Pastor at night and morning staff went above and beyond.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent and clean hotel. I bit away from the beach, but for 400 pesos you can go to Delfina’s Beach and the hotel zone. Perfect hotel for 1-2 nights. We spend our last two days here before flying back home to Sweden.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. Great customer service Comfortable beds & pillows Amazing water pressure & hot water Good restaurant with the best Tres Leche Cake We stayed for 3 days ending 3 weeks in Cancun. Wish we had stayed here our entire trip. Definitely would come back
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and the staff very friendly. There is a mall within walking distance, however dining choices nearby are limited. Would certainly stay here again for a couple nights on our next trip to Cancun.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a good location in Downtown Cancun. I'd just like to point out that Downtown Cancun is different from the Island part of Cancun.
Stayed 5 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and they have good service recovery. We had a few hiccups during our stay but the manager was quick to get our issues resolved. I would stay here again in the future.
Stayed 3 nights in Sep 2024