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Hotel Casa Maraf - Isla Mujeres

3.0 star property
Hotel in Isla Mujeres, a short walk to Isla Mujeres Ferry Terminal

Choose dates to view prices

Hotel Casa Maraf - Isla Mujeres sits in the heart of Centro, providing a peaceful base for travelers. Guests appreciate the smoke-free environment and in-room WiFi while staying just steps from the Isla Mujeres Ferry Terminal and the sands of North Beach.

Reviews

6.4 out of 10

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Basic Room (101)

1 bedroom, free WiFi, bed sheets

Basic Room (101)

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room (204)

Basic Room (204) | 1 bedroom, free WiFi, bed sheets

Basic Room (204)

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (306)

Basic Room (306) | 1 bedroom, free WiFi, bed sheets

Basic Room (306)

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

1 bedroom, free WiFi, bed sheets

Basic Double Room

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Suite, 2 Double Beds

1 bedroom, free WiFi, bed sheets

Basic Suite, 2 Double Beds

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

1 bedroom, free WiFi, bed sheets

Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 3 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Av. Francisco I. Madero Mz 4-LOTE 10,, Isla Mujeres, QROO, 77400

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive

About this property

Hotel Casa Maraf - Isla Mujeres

Hotel near North Beach
Near Isla Mujeres Ferry Terminal, Hotel Casa Maraf - Isla Mujeres provides everything you need. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Smoke-free premises
Room features
All guestrooms at Hotel Casa Maraf - Isla Mujeres include comforts such as air conditioning, as well as amenities like free WiFi.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower

Entertainment

  • TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Casa Maraf Isla Mujeres
Hotel Casa Maraf Isla Mujeres
Hotel Casa Maraf - Isla Mujeres Hotel
Hotel Casa Maraf - Isla Mujeres Isla Mujeres
Hotel Casa Maraf - Isla Mujeres Hotel Isla Mujeres

Frequently asked questions

Is Hotel Casa Maraf - Isla Mujeres pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Maraf - Isla Mujeres?

This hotel doesn't offer parking.

What time is check-in at Hotel Casa Maraf - Isla Mujeres?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Casa Maraf - Isla Mujeres?

Check-out is at 11:00 AM.

Where is Hotel Casa Maraf - Isla Mujeres located?

Located in Centro - Supmza 001, this hotel is within a 5-minute walk of Miguel Hidalgo and Isla Mujeres Ferry Terminal. North Beach is 0.4 mi (0.6 km) away.

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Reviews

Hotel Casa Maraf - Isla Mujeres Reviews

6.4

7.0

Cleanliness

5.4

Amenities

6.6

Staff & service

6.6

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 32 out of 155 reviews
Rating 8 - Good. 39 out of 155 reviews
Rating 6 - Okay. 37 out of 155 reviews
Rating 4 - Poor. 17 out of 155 reviews
Rating 2 - Terrible. 30 out of 155 reviews

Reviews

8/10 Good

GUILLERMO

Liked: Cleanliness, property conditions & facilities
Spectacular location.
Stayed 2 nights in Jan 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service
We just needed to unexpectedly crash for one night. This did the trick. It is close to everything we needed, AC and shower were working and it was OK for the price. It is very clean. We did not have hight expectations for 60USD/night.
Stayed 1 night in Feb 2023

2/10 Terrible

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
The place is a dump. Broken toilet broken ceiling fan. No hot water. Only a sheet on the bed ,no blankets at all.Only a bed in the room and that bed was awful.I think the only thing clean in the room were the sheets on the bed. Shower was nasty. Bath fixtures were all corroded. Just dont do it.There are better cheap places to stay.
Stayed 2 nights in Dec 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities
The property was inexpensive at $110 CAD a night, it was clean & the staff responsive when I asked for a blanket (there were only sheets) & toilet paper. It was close to the beach & restaurants. The pictures are not representative of the space. It is very small & some of the lights do not work. One morning we had no water & the next - just cool water however at least we could shower. Our view was of a cement wall however we did have a balcony.
Stayed 3 nights in Feb 2023

2/10 Terrible

Kliti

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not be fooled by the pictures... unortunately it was not as great as it seemed. PROS: Close Proximity to Ferry, Restaurants and Playa Norte CONS: The rooms were very close to each other and you could hear babies crying,banging and slamming of doors -Bathroom was extremely small- barely enough room to sit down in toilet -bathroom had a very bad smell - like sewage -A piece of hair was found under bed sheets -The room had only 1 bed, there was no chairs or small table
Stayed 4 nights in Jan 2024

2/10 Terrible

Audrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID AT ALL COSTS

Low price is not worth it. Place is filthy. Dirty room, dirty sheets, dirty towels. Front desk tried to say it was oxidization, but other hotels in area that I’ve stayed at don’t have this issue. Pictures on web not accurate at all. Rooms are tiny, with absolutely no amenities. Place is cheap and location is great, but that’s the only good thing. Inoperable bathrooms. No manager on site to address issues. Place was inhabitable and hotel refused to refund our money without us being able to stay one night of our 5 night booking.
Stayed 5 nights in Jan 2023

8/10 Good

Jean

Liked: Cleanliness, staff & service
Bien
Stayed 2 nights in Feb 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Sin agua , sin internet , sin recepcionista , sin seguridad , sin caja de seguridad , pésimo .
Stayed 4 nights in Feb 2025

6/10 Okay

Veronica juset

Disliked: Cleanliness
No habia agua caliente. No hay servicio de limpieza No habia wifi. No funcionaba la tv. No brindan cosas de aseo personal solo nos dieron 1 papel de baño para 4 días.
Stayed 3 nights in Jan 2025

4/10 Poor

Abraham

Disliked: Cleanliness, property conditions & facilities

No regresaría ahi

La habitación no tenía agua caliente , no tenía shampoo el una solo toalla , y en general no era lo que yo pensaba para un hotel boutique
Stayed 1 night in Jan 2025

4/10 Poor

María Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No se ve como en las fotos, no había agua caliente y el baño no servía (no se iba el agua)
Stayed 1 night in Dec 2024

6/10 Okay

Noha

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice but no hot water
Stayed 1 night in Dec 2024

8/10 Good

Troy

Liked: Staff & service
Disliked: Amenities
Gotta clean those cartons & sheets better
Stayed 3 nights in Nov 2024

2/10 Terrible

Aurelia

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cancelaron el hospedaje 1 hr antes del check in, argumentado que el hotel estaba dañado por el paso del huracán, me contecte con xpedia y resuelto que era mentira tan solo habían vendido mi habitación, como no me iban a reembolsar me acomodaron en una habitación sin balcón, que solo tenía agua hirviendo (no me pude bañar) no hicieron la limpieza, las sábanas estaban rotas, y para colmo excesivamente sencillas. Mi recomendación es que por $2000 más pueden adquirir un mejor hotel con alberca y mejor ubicado, y si el plan es austero, en isla mujeres no conviene comprarlo con anticipación, es mejor llegar y buscar, está lleno de hospedaje sencillo. Le doy cero estrellas a este hotel, el peor en el que me he hospedado. la isla está hermosa, nos hospedamos dos días y en este momento estamos en Cancún, en un hotel divino, con comida exquisita, y muy económico.
Stayed 2 nights in Sep 2024

6/10 Okay

Oreana

Liked: Staff & service
Disliked: Property conditions & facilities
El clima de la habitacion no funcionaba y el cuerto tenia olor a humedad, tampoco contaba con papel de baño, shampoo ni jabon
Stayed 1 night in Sep 2024

8/10 Good

Jacquelin

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Aug 2024

2/10 Terrible

Jorge

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Mi opinion es muy mala , ellos mienten diciendo que tienen una buena propiedad , es no segura , en una ocasion se fue la luz y nos dijeron que lo resolverian pronto , al regresar de la playa no habia nadie en el hotel , recogieron la computadora se llevaron todo estabamos sin luz y solos en el hotel , tuvimos que llamar a expidia para tratar de solucionar wl problema y gracias a dios ellos estuvieron hablando con nosotros todo el tiempo, nos ubicaron en otro hotel con muy buenas condiciones , creo que eso no se hace , debia haber quedado alguien para informarnos de la situacion que habia , es muy triste que sucedan cosas asi , no le haremos sugerencias a nadie sobre ese hotel por la amarga experiencia que hemos tenido , fuera de nuestro pais y desorientados nuevamente gracias al servicio de expidia ellos hicieron muy buen trabajo y les agradecemos mucho y al hotel pesima hospitalidad y las habitaciones no tienen privacidad ni ventilacion e iluminacion , muy desagradable estadia no viisitaremos mas el hotel y si tenemos que sugerir a alguien le diremos que es el peor lugar donde hospedarse 👎
Stayed 6 nights in Jul 2024

6/10 Okay

Nathan

Show one room but the room you get is total different
Stayed 4 nights in Jul 2024

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

4/10 Poor

Martha Alicia Rios

No hacen la limpieza! la habitación muy pequeña! En las fotos se veía más grande! Las sábanas, cama y almohadas de muy baja calidad !
Stayed 3 nights in Feb 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
I have great location in Isla Mujeres I recommend it
Stayed 3 nights in May 2024

8/10 Good

Aylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien jjivadl
Stayed 1 night in May 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico, cerca del ferri
Stayed 1 night in Apr 2024

6/10 Okay

María Magdalena

No volvere

No hay baño en la recepción hasta el 4* piso y no hay elevador. Descartado para personas de la tercera edad y nulo para personas con incapacidad
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe ødelagt, gammelt og sliten og balkong var kun en stripe med en 2,5m vegg på utsiden
Stayed 1 night in Mar 2024