Krystal Grand Cancun All Inclusive is perfect for beach lovers with its white sand shoreline. Enjoy aromatherapy at Krystal Spa or drinks at three poolside bars. The resort offers in-room WiFi and staff assist with tours and concierge services.
Located on the beach, Krystal Grand Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. With snorkeling and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Cancun travel guide
Blvd. Kukulcan km 8.5, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Gaviota Azul Beach
1 min walk - 0.1 km
Forum Beach
9 min walk - 0.8 km
Caracol Beach
11 min walk - 1.0 km
Chac Mool Beach
17 min walk - 1.5 km
Cancun Convention Center
8 min walk - 0.7 km
Getting around
Cancun Intl. Airport (CUN)
28 min drive
Restaurants
Mandala
6 min walk
Hooters
6 min walk
Tradewinds
2 min walk
Vips
4 min walk
Habaneros
2 min walk
About this property
Krystal Grand Cancun All Inclusive
Upscale family-friendly hotel near Gaviota Azul Beach
Close to Hotel Zone Beaches and Cancun Convention Center, Krystal Grand Cancun All Inclusive provides a swim-up bar, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a beachfront location, beach cabanas, and sun loungers. Treat yourself to a body wrap, reflexology, or a hot stone massage at Krystal Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
You'll also find perks like:
4 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
Free self parking
A beach club on site, supervised childcare (surcharge), and luggage storage
Beach umbrellas, tour/ticket assistance, and 6 meeting rooms
Guest reviews say great things about the beach locale and helpful staff
Room features
All 398 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
Highchairs, childcare services, and free infant beds
Pillowtop mattresses, down comforters, and free rollaway/extra beds
Bathrooms with showers and free toiletries
50-inch LED TVs with premium channels
Wardrobes/closets, balconies, and daily housekeeping
All inclusive details
All-inclusive room rates at Krystal Grand Cancun All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
2 buildings
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Blackout drapes
Down comforter
Free crib
Free rollaway/extra bed
Pillowtop mattress
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
50-inch LED TV with premium cable channels
Food and drink
Espresso maker
Free bottled water
Late-night room service
Restaurant dining guides
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 4.96 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Access to the Infinite pool is available only for guests staying at the Altitude Tower
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Krystal Grand Cancun All Inclusive have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
How much does it cost to stay at Krystal Grand Cancun All Inclusive?
As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Krystal Grand Cancun All Inclusive on Mar 19, 2026 start from ₩613,144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Krystal Grand Cancun All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Krystal Grand Cancun All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Krystal Grand Cancun All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Krystal Grand Cancun All Inclusive?
Some rate plans available at this property are all-inclusive.
Where is Krystal Grand Cancun All Inclusive located?
Nestled on the beach, this Zona Hotelera hotel is just steps from Gaviota Azul Beach and Hotel Zone Beaches. Forum Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 10 minutes.
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Reviews
Krystal Grand Cancun All Inclusive Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great experience in the cleaning and comfortable stay, just noted the restaurants are always busy, lined up everywhere. Understand it’s a holiday may be busier than usual.
Excellent beach view from balcony and really clean beach.
Friendly staff and clean rooms.
At times air conditioning did not make room cool enough.
Food offered in Buffet could be better, but still okay.
I spent time at Crystal Grande. I enjoyed the amenities and great customer service. The main building is an old building so it needs a major spruce up. Overall it was a good experience with a GREAT view.
The room was very comfortable and roomy. Although we wanted the dinner buffet on Sunday it was closed early which was unknown, but everything else was great !
The hotel is relatively new, with complete facilities, and excellent options for dining, entertainment, and leisure. The staff are all very nice, especially the manager. The price is reasonable, and transportation is convenient, with the ferry terminal being very close to the hotel. I highly recommend this hotel.
Yang
Stayed 2 nights in Jun 2025
6/10 Okay
Leigh
Oct 25, 2025
Liked: Cleanliness, staff & service, amenities
The staff was great! The beach and views were spectacular! But we upgraded to a suite and some of the lights didn’t work, patio door wouldn’t lock, and the air conditioning didn’t seem to work much. And the fan only had one speed - hurricane (much needed however given the air conditioning). We dont regret upgrading given the additional amenities it provided and the mentioned inconveniences didn’t by any means ruin our trip - but they were inconveniences.
The staff are all friendly. The food are marvelous and very tasty. I just dont like our room, you can hear the noise of the water from the pipe from other rooms. The concierge doesnt have foreign exchange but overall experience was great. Will definitely come back and recommend!
Queencie Mae
Stayed 5 nights in Sep 2025
6/10 Okay
Andreana
Jul 22, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall stay was good staff very friendly but NEED AC in lobby and restaurant too hot!Especially elevators !