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JW 메리어트 칸 여행 후기

5 out of 5
JW 메리어트 칸
50 Boulevard de La Croisette, BP 224, Cannes, Alpes-Maritimes

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 545개 이용 후기 중 254개" "
평점 8 - 좋아요. 545개 이용 후기 중 176개" "
평점 6 - 괜찮아요. 545개 이용 후기 중 69개" "
평점 4 - 별로예요. 545개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 545개 이용 후기 중 14개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
컨시어지의 도움을 받아서 많은 정보를 얻을 수 있었다. 레포츠, 근처 관광 교통, 해변 정보 등이 매우 유용했다.
2019년 6월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Nichole M. 님, Brooklyn

좋아요: 편의 시설/서비스
Professional and friendly staff. Property was clean and close to everything.
2024년 3월에 4박 숙박함
답변 제공: Jean-Baptiste 님, 2024년 4월 10일
Dear Nichole,On behalf of the entire team, I want to thank you for taking the time to share your experience with us,We hope to welcome you again soon. Yours sincerely,The JW Marriott Cannes Team

10/10 - 훌륭해요

Iain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good value for business trip excellent staff service and location
2024년 3월에 2박 숙박함
답변 제공: Jean-Baptiste 님, 2024년 3월 27일
Dear Iain,On behalf of the entire team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. Yours sincerely,The JW Marriott Cannes Team

2/10 - 너무 별로예요

Angus

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Jean-Baptiste 님, 2024년 3월 27일
Dear Angus,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We are sorry about your ratings and would be delighted to have more information from you so we may improve our services. I hope you choose to stay with us again when your travels bring you back to the area.Yours sincerely,The JW Marriott Cannes Team

8/10 - 좋아요

Ahmed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The hotel is very nice but we had a bad experience with the room toilet since there was a leakage and it wasn’t m handled efficiently by the staff. They could be more empowered and professional.
답변 제공: Jean-Baptiste 님, 2024년 3월 13일
Dear Ahmed,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon. Yours sincerely,The JW Marriott Cannes Team

10/10 - 훌륭해요

Laurent 님, Le castellet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel et hôtel exceptionnel
2023년 12월에 1박 숙박함
답변 제공: Jean-Baptiste 님, 2023년 12월 20일
Cher Laurent, Nous vous remercions d’avoir pris le temps de nous donner votre avis. Nous mettons tout en œuvre pour satisfaire nos clients dans chaque détail et nous sommes ravis d’avoir pu rendre votre expérience agréable !Nous espérons vous revoir très vite !L’equipe du JW Marriott Cannes

8/10 - 좋아요

Horst

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Clara 님, 2023년 11월 15일
Dear Guest,Thank you for taking the time to give us a rating.We are delighted to hear that you enjoyed your visit and hope to see you again soon.Team JW Marriott Cannes

8/10 - 좋아요

Phatimagorn

2023년 10월에 1박 숙박함
답변 제공: Clara 님, 2023년 11월 8일
Dear Guest,Thank you for taking the time to give us a rating.We are delighted to hear that you enjoyed your visit and hope to see you again soon.Team JW Marriott Cannes

6/10 - 괜찮아요

SAMRAT

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 3박 숙박함
답변 제공: Clara 님, 2023년 10월 25일
Dear Samrat,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We are sorry about your ratings and would be delighted to have more information from you so we may improve our services. We hope you choose to stay with us again when your travels bring you back to the area.Yours sincerely,JW Marriott Cannes Team

8/10 - 좋아요

tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Large room with lovey terrace overlooking the ocea
Enjoyed our large room with a lovely terrace.
2023년 10월에 3박 숙박함
답변 제공: Clara 님, 2023년 10월 25일
Dear Tina,On behalf of the entire hotel team, we want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered. We hope to welcome you again soon.Yours sincerely,The JW Marriott Cannes Team

10/10 - 훌륭해요

MICHELE 님, atlanta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it
2023년 10월에 1박 숙박함
답변 제공: The JW Marriott Cannes Team 님, 2023년 10월 11일
Dear Michele,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Yours sincerely,The JW Marriott Cannes Team

8/10 - 좋아요

Michal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice spot. Close everywhere.
2023년 9월에 3박 숙박함
답변 제공: Clara 님, 2023년 10월 4일
Dear Michal,Thank you for taking the time to give us a rating.We are delighted to hear that you enjoyed your visit and hope to see you again soon.Team JW Marriott Cannes

10/10 - 훌륭해요

Joachim

2023년 9월에 1박 숙박함
답변 제공: Clara 님, 2023년 11월 2일
Dear Joachim,Thank you for taking the time to give us a rating.We are delighted to hear that you enjoyed your visit and hope to see you again soon.Team JW Marriott Cannes

6/10 - 괜찮아요

David 님, Miami

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Got charged to use the WiFi. Had to wait in the lobby for 1hr while my room was being prepared and the temperature was not ideal. The remote control in the room for the tv did not work. Pointing out that this location is not meeting the Marriott standards we are used to. A review is needed.
2023년 9월에 3박 숙박함
답변 제공: The JW Marriott Cannes Team 님, 2023년 9월 20일
Dear David,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Yours sincerely,The JW Marriott Cannes Team

8/10 - 좋아요

Jørgen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 9월에 4박 숙박함
답변 제공: Team JW Marriott Cannes 님, 2023년 9월 20일
Dear guest,Thank you for taking the time to give us a rating.We are delighted to hear that you enjoyed your visit and hope to see you again soon.Team JW Marriott Cannes

6/10 - 괜찮아요

raman 님, Abbotsford

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in staff was amazing! However the concierge staff were very rude. They provided no help , made no eye contact, and didn’t greet anyone entering or exiting the hotel. The gym is very very small out 2 out of 3 cardio machines were working. The pool and rooftop area is outdated.
2023년 8월에 1박 숙박함
답변 제공: The JW Marriott Cannes Team 님, 2023년 9월 6일
Dear Raman,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Yours sincerely,The JW Marriott Cannes Team

6/10 - 괜찮아요

Ryan

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Staff was very nice. We paid $4500 for 4 nights and the rooms are definitely in need of upgrades. The “pool area” on the roof looked like it was it was fit for a motel 6. This place is beyond pricey.
2023년 8월에 4박 숙박함
답변 제공: The JW Marriott Cannes Team 님, 2023년 8월 30일
Dear Rayan,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We are sorry about your ratings and would be delighted to have more information from you so we may improve our services. I hope you choose to stay with us again when your travels bring you back to the area.Yours sincerely,

10/10 - 훌륭해요

Esfandiar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Team JW Marriott Cannes 님, 2023년 8월 2일
Dear guest,Thank you for taking the time to give us a rating.We are delighted to hear that you enjoyed your visit and hope to see you very again soon.Team JW Marriott Cannes

10/10 - 훌륭해요

Sonya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay. Great staff.
2023년 6월에 4박 숙박함
답변 제공: The JW Marriott Cannes Team 님, 2023년 7월 18일
Dear Sonya,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Yours sincerely,The JW Marriott Cannes Team

10/10 - 훌륭해요

Raul

2023년 6월에 4박 숙박함
답변 제공: Team JW Marriott Cannes 님, 2023년 7월 18일
Dear Raul,Thank you for taking the time to give us a rating.We are delighted to hear that you enjoyed your visit and hope to see you very again soon.Team JW Marriott Cannes

8/10 - 좋아요

Berta

2023년 5월에 4박 숙박함
답변 제공: Team JW Marriott Cannes 님, 2023년 6월 14일
Dear Berta,Thank you for taking the time to give us a rating.We are delighted to hear that you enjoyed your visit and hope to see you very again soon.Team JW Marriott Cannes

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Team JW Marriott Cannes 님, 2023년 6월 7일
Dear Daniel,Thank you for taking the time to give us a rating.We are delighted to hear that you enjoyed your visit and hope to see you very again soon.Team JW Marriott Cannes

6/10 - 괜찮아요

Eric

연인과의 여행
좋아요: 직원 및 서비스
Location, location, location. The lobby and common areas are absolutely beautiful. We had a deluxe king room facing the sea. Fantastic view with a window that fully opened. The room itself was a bit dated. The bathroom fixtures and tub were a bit dated, the desk was dented and scuffed a bit. Normally I wouldn't nitpick butt we paid $1,200 for the night and in my opinion everything should be absolutely excellent and it was not. It was absolutely fine.
2023년 5월에 1박 숙박함
답변 제공: The JW Marriott Cannes Team 님, 2023년 5월 31일
Dear Eric,Thank you for taking the time to share about your experience with us. Your ratings show that you have had a pleasant stay in its overall, please trust we will focus on the specific feedback shared so we may improve our service.We would love to welcome you back at the JW Marriott Cannes if your travels bring you back to Cannes.Best regards,The JW Marriott Cannes Team

10/10 - 훌륭해요

zoe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely friendly, welcoming and helpful staff. The hotel is calm and relaxed with neutral decor and is situated opposite the beach. The roof terrace is spectacular! Thank you for a wonderful stay.
2023년 4월에 3박 숙박함
답변 제공: The JW Marriott Cannes Team 님, 2023년 5월 31일
Dear Zoe,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Yours sincerely,The JW Marriott Cannes Team

10/10 - 훌륭해요

Besmir

2023년 4월에 2박 숙박함
답변 제공: Team JW Marriott Cannes 님, 2023년 5월 3일
Dear Besmir,Thank you for taking the time to give us a rating.We are delighted to hear that you enjoyed your visit and hope to see you very again soon.Team JW Marriott Cannes

4/10 - 별로예요

Víctor Ramos

Pas qualité de un 5 étoile Très déçu avec petit déjeuner Rapport qualité prix c’est vraiment absurde
2023년 3월에 2박 숙박함
답변 제공: L’équipe du JW Marriott Cannes 님, 2023년 3월 22일
Cher Victor, Merci d’avoir pris le temps de nous faire part de votre expérience. Nous sommes sincèrement désolés de ne pas avoir été à la hauteur de vos attentes. Fournir le plus haut niveau d’hospitalité est notre priorité. J’ai partagé vos commentaires avec l’équipe de direction pour m’assurer que les lignes directrices nécessaires soient en place et examinées pour éviter que votre mauvaise expérience ne se reproduise à l’avenir. J’espère que vous nous donnerez une seconde chance si vous avez l'occasion de revenir dans la région.Bien à vous, L’équipe du JW Marriott Cannes

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location as well as great staff at the hotel, all personal like to give a hand and help if requested. My only issue during this trip was the road work to the hotel, right in front of the hotel, I guess they should have informed their customers. As it took me extra 15 minutes trying to figure it out, and finally I could'nt
2023년 2월에 2박 숙박함
답변 제공: The JW Marriott Cannes Team 님, 2023년 3월 15일
Dear Samir,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Yours sincerely,The JW Marriott Cannes Team

10/10 - 훌륭해요

Sahip Selim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Team JW Marriott Cannes 님, 2023년 2월 22일
Dear guest,Thank you for taking the time to give us a rating.We are delighted to hear that you enjoyed your visit and hope to see you very again soon.

10/10 - 훌륭해요

Jean Philippe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함

8/10 - 좋아요

Eric

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

frederick 님, Newberry Park

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely wonderful Excellent Everything we expected from a top notch facility

10/10 - 훌륭해요

Gaelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
bon séjour
très bon séjour bon petite déjeuner. très bon choix géographique
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Meline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parfait
2022년 11월에 1박 숙박함

6/10 - 괜찮아요

nicolas

2022년 10월에 1박 숙박함

8/10 - 좋아요

Brigitte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 10월에 9박 숙박함

10/10 - 훌륭해요

scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Looks and feels brand new!
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Laila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Amal

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed experience and that will never be happen taking into consideration informing my company holiday agency to not treat with JW at all. I have faced a reservation problem 3 time, cuz they canceled my reservation. in the other hand the girls in the reception are racists !!! Specially the one who’s name Laina.
2022년 9월에 1박 숙박함
답변 제공: Guillaume Galvagno 님, 2022년 10월 19일
Dear Amal,We would like to thank you for taking the time to share about your recent experience with us.Thank you for taking the time to let us know about your experience while staying with us and for your loyalty to our hotel.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations during your last stay.One of the core value of our company is diversity, we pride ourselves in collaborating with people from different countries and nationalities and can ensure you none of our host meant in anyway to have you felt this way.We hope to have the chance to welcome you back if your travles bring you back to Cannes.Best regards

10/10 - 훌륭해요

matteo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2022년 9월에 2박 숙박함

8/10 - 좋아요

Joachim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alles gut bis auf PARKGEBÜHREN
wunderbar , leider konnte ich mit meinem Auto nicht in die Garage, es stand vor dem Hotel, ich bekam eine Karte für 40.-Euro pro Tag , Auf meiner Rechnung wurde aber 48.- Euro pro 7 Tage berechnet . Finde ich nicht in Ordnung. Da Die Preise an der Yacht Show sowieso Schon erhöht sind .
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Joachim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 4박 숙박함

2/10 - 너무 별로예요

Casey

2022년 9월에 2박 숙박함

8/10 - 좋아요

Najda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of the hotel is great. Steps to designer boutiques and the sea. Valet service is great. In room dining not so great.
2022년 9월에 2박 숙박함

6/10 - 괜찮아요

Eric 님, Paris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The JW Marriott in Cannes is a very nice hotel and extremely well located, however the price of the room we stayed was nowhere near where it should be, far too expensive for what it was. Nice room, comfortable bed and good shower, but a mix of staff friendliness, some really nice some not at all, no window opening, no balcony, and it was not clear at all when we took the reservation. It looks like many rooms in this hotel have similar set up, so be careful to this. Overall, and we travel a lot around world, we estimate my wife and I that we paid double of what it should have cost us given the overall quality of what we got.
2022년 8월에 2박 숙박함

4/10 - 별로예요

Maria 님, Boca Raton

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Location great but staff very unfriendly . Never offered upgrade and made us wait too long for room even they have availability. We called house keeping every day for missing towels and soap. And the beach club they said is from hotel and they charge for loungers and towels . Better options in the area for same price .
2022년 8월에 2박 숙박함

8/10 - 좋아요

Mai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok hotel men dyrt ifht service. Fin komfort
Fint hotel, efter lettere problemer med check-in, fik vi er værelse hvor vi alle fire kunne være. Havde anmodet om connecting rooms og de havde vendt tilbage med at vores anmodning var godkendt med ajoining rooms. Jeg vidste ikke at connecting og ajoining ikke var det samme. Det er det ikke. Til slut fik vi et værelse vi kunne være på allesammen. Rent og pænt. Rengøring hver 3. Dag er lidt på et 5* hotel, men på forespørgsel kunne man få gjort rent når man ville. Poolen er ikke god. Tror der var for meget klor i vandet. Vores børns badetøjs hvide farve blev helt grønt. Fin morgenmadsbuffet og fin service, ikke noget ekstraordinært.
2022년 7월에 3박 숙박함

2/10 - 너무 별로예요

Carl C

2022년 7월에 2박 숙박함

8/10 - 좋아요

Ziyad

2022년 7월에 3박 숙박함