프리미엄룸, 퀸사이즈침대 2개, 발코니, 수영장 전망 | 객실에서 보이는 전망

칼스배드 바이 더 시 호텔 여행 후기

3 out of 5
칼스배드 바이 더 시 호텔
850 Palomar Airport Road, Carlsbad, CA

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1384개 이용 후기 중 513개" "
평점 8 - 좋아요. 1384개 이용 후기 중 348개" "
평점 6 - 괜찮아요. 1384개 이용 후기 중 251개" "
평점 4 - 별로예요. 1384개 이용 후기 중 157개" "
평점 2 - 너무 별로예요. 1384개 이용 후기 중 115개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jonghee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
굿굿
수영장 이용도 했구요 스파는 운영하지 않았어요 가까이에 레고랜드와 쇼핑몰이 있어요
2021년 8월에 2박 숙박함
답변 제공: Sarah 님, 2021년 8월 30일
감사 해요

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We love it here
2024년 5월에 3박 숙박함
답변 제공: Justine 님, 2024년 5월 24일
Thank you so much for your great feedback, William! We are so happy to hear you love our hotel and we cant wait to welcome you back in the future.

10/10 - 훌륭해요

Kaelin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the second time I’ve stayed at this property for my business trip. I enjoy the restaurant around the property and the amenities the hotel provides. The hotel staff is friendly and answered all my questions staying at this property. I especially like the ease and access of parking since I need to bring a large truck or trailer for my trips.
2024년 5월에 2박 숙박함
답변 제공: Justine 님, 2024년 5월 25일
Thank you so much for your loyalty and for taking the time to share your positive experience, Kaelin! We're delighted to hear that you enjoyed your stay and found our amenities, restaurant options, and parking facilities to your satisfaction. Providing a comfortable and convenient experience for our guests, especially those with specific needs like parking large vehicles, is always a priority for us. Your kind words about our friendly staff are truly appreciated, and we look forward to welcoming you back for your future business trips!

6/10 - 괜찮아요

Salvador

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The stomping above
2024년 5월에 2박 숙박함
답변 제공: Justine 님, 2024년 5월 25일
We apologize for the disturbance caused by noise from neighboring guests, Salvador. Our goal is to provide a peaceful and comfortable environment for all our guests, and it's unfortunate that we fell short of this during your stay. Your comfort is important to us, and we appreciate you bringing this matter to our attention. If you choose to stay with us again, please don't hesitate to reach out if there's anything we can do to enhance your experience.

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the facility and the area. Wish we could have stayed longer.
2024년 3월에 1박 숙박함
답변 제공: Esequiel 님, 2024년 5월 21일
Thank you for taking the time to leave us such a wonderful review. We as a team are delighted that you enjoyed our services. Our dedicated staff will be pleased to learn of your high praise. We also look forward to serving you again in the future here at Carlsbad by the Sea Hotel. Thank you, once again, for your kind words.

10/10 - 훌륭해요

Necias

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very satisfied.
2024년 5월에 4박 숙박함
답변 제공: Esequiel 님, 2024년 5월 21일
Thank you for taking the time to leave us such a wonderful review. We as a team are delighted that you enjoyed our services. Our dedicated staff will be pleased to learn of your high praise. We also look forward to serving you again in the future here at Carlsbad by the Sea Hotel. Thank you, once again, for your kind words.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! Food all around the hotel which was amazing! Room was comfortable. Motel quality inside room. My only complaints are that there was mold in the bathroom and smell of toxic cleaners was overwhelming when we first came into the room. Thank goodness for the sliding patio door though to air it out. I’m sensitive to those 2 things. Overall good experience for 1 night.
2024년 5월에 1박 숙박함
답변 제공: Esequiel 님, 2024년 5월 21일
Thank you for taking the time to leave us a review. We look forward to hosting your next stay here at Carlsbad by the Sea Hotel.

10/10 - 훌륭해요

Franklin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s close to downtown
2024년 5월에 1박 숙박함
답변 제공: Esequiel 님, 2024년 5월 21일
We are delighted to hear that you enjoyed your stay with us here at Carlsbad by the Sea Hotel. Thank you for your feedback.

6/10 - 괜찮아요

Cecilia

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
The location was great; the hotel was walking distance to shopping and food. They also provide transportation to Legoland.The Flower Fields are also located across the street. The area and property itself is really nice. Just a few issues with the room. The bathroom was a bit deteriorated with the faucets, toilet, and sink in bad condition. There was a roach shell in the bathroom. The room and beds were updated. No fridge though and our TV was missing a cable. Th maintenance guy came quickly to fix it. Undecided if I would stay here again.
답변 제공: Esequiel 님, 2024년 5월 21일
On behalf of my entire team, we're extremely sorry to hear that your stay was inadequate. We hope to have the opportunity to make a more positive, lasting impression in the near future.

6/10 - 괜찮아요

TERESA

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
We didn't like that we had the upstairs room when we had two toddlers and a large luggage to haul. There was no elevator. Our bed seem to need to be removed placed, it feels hallow. Other than that, its a good location and clean (even though its older).
2024년 5월에 1박 숙박함
답변 제공: Justine 님, 2024년 5월 20일
Thank you for sharing your experience with us, Teresa. We apologize for any inconvenience caused by the lack of an elevator and the placement of your room. We understand the challenges of traveling with toddlers and luggage, and we regret that we were unable to accommodate your needs more effectively on this occasion. Your feedback regarding the bed will be addressed promptly to ensure the comfort of our guests in the future. We're glad to hear that you found our location convenient and our facilities clean. Should you choose to stay with us again, please don't hesitate to reach out in advance, and we'll do our best to arrange a more suitable room for your family.

6/10 - 괜찮아요

Jeff

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Justine 님, 2024년 5월 20일
Thank you for your feedback, Jeff. We hope you enjoyed your stay with us.

8/10 - 좋아요

Tatum

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
wasn’t bad
2024년 5월에 3박 숙박함
답변 제공: Justine 님, 2024년 5월 19일
Thank you for rating our hotel, Tatum! We appreciate you for staying with us and we hope to welcome you back again soon.

10/10 - 훌륭해요

Teo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean staff was friendly walking distance from Legoland
2024년 5월에 2박 숙박함
답변 제공: Esequiel 님, 2024년 5월 15일
Thank you for taking the time to leave us a review. We look forward to hosting your next stay here at Carlsbad by the Sea Hotel.

6/10 - 괜찮아요

Maria

좋아요: 청결 상태, 직원 및 서비스
The property is fine. The rooms are outdated.
2024년 5월에 1박 숙박함
답변 제공: Esequiel 님, 2024년 5월 17일
Your insight is integral to our ability to continue to improve our service. Thank you for your feedback.

8/10 - 좋아요

MARI

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Its convenient for everything and comfortable. Dislike the Amenity Fees $12.00 USD, we didn't use it and I'm surprise upon check in.
2024년 5월에 1박 숙박함
답변 제공: Justine 님, 2024년 5월 14일
Thank you for your feedback.

8/10 - 좋아요

Kaelin

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here on a business trip and enjoyed my stay. The staff was friendly, pleasant, and accommodating. I also enjoyed the hotel amenities, shopping, and restaurants around the resort. I will try to rebook this establishment again.
2024년 5월에 2박 숙박함
답변 제공: Justine 님, 2024년 5월 14일
Our staff will be greatly appreciative if your kinds words. We very much look forward to hosting your next stay in Carlsbad.

8/10 - 좋아요

Annette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have stayed here about three times. Friendly staff, easy check-in, safe area, and central location. No frills but clean and great location. Right across the street from the outlets and the flower fields. A lot of choices around for eating, from fast food to seafood. We enjoy the Windmill food court which is on the same property.... You can get some drinks and everything we've tried has been pretty good, a little pricey but nice atmosphere and good quality food. Quick drive to the ocean.
2024년 5월에 1박 숙박함
답변 제공: Justine 님, 2024년 5월 11일
Thank you so much for your loyalty and for taking the time to share your experience with us, Annette! We appreciate your kind words about our friendly staff, convenient location, and clean facilities. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.

8/10 - 좋아요

Jozef

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean place and across the street from outlet stores
2024년 5월에 2박 숙박함
답변 제공: Justine 님, 2024년 5월 11일
Thank you so much for your review, Jozef! We are glad to hear that our facilities were clean and our location was convenient to the outlet stores. We appreciate your feedback and we hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just stayed for a night on business and loved the quick check in and service of the staff. Super quiet with lots of good food options and conveniently located.
2024년 5월에 1박 숙박함
답변 제공: Justine 님, 2024년 5월 11일
Thank you so much for your positive feedback, Chris! We appreciate you for choosing us as your hotel of choice and we look forward to seeing you again soon.

8/10 - 좋아요

Danyela 님, Redding

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
We loved the location of this hotel to see the Flower Fields in Carlsbad. We had a very nice time at the pool which is heated. The front desk staff were very nice. Everything was great except the bathroom of our room had fecal splatters on the wall that we had to clean up.
2024년 4월에 2박 숙박함
답변 제공: Justine 님, 2024년 5월 11일
Thank you for sharing your feedback with us, and we're thrilled to hear that you enjoyed the location of our hotel and had a pleasant time at the pool. However, we're deeply sorry to hear about the cleanliness issue you encountered in your room's bathroom. This is certainly not the experience we aim to provide, and we apologize for any discomfort or inconvenience it caused during your stay.Please know that we take cleanliness and hygiene very seriously, and we will address this matter with our housekeeping team to ensure that it doesn't happen again in the future. We apologize once again and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 - 좋아요

Deanna

좋아요: 청결 상태
We would stay there again. Had a great time!!!!
2024년 4월에 2박 숙박함
답변 제공: Justine 님, 2024년 5월 7일
Thank you so much for your great feedback and comments, Deanna! We appreciate you for being our guest and we look forward to seeing you again.

4/10 - 별로예요

Todd

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was walking distance to the flower fields. What i didn’t like was the uncomfortable beds, half the television channels had no volume, and my door was pushed open early in the morning. I’m assuming that was housekeeping, even though I had the do not disturb tag on the door.
2024년 4월에 1박 숙박함
답변 제공: Justine 님, 2024년 5월 11일
Thank you for sharing your feedback with us. We're glad to hear that our location was convenient for your visit to the flower fields. However, we're truly sorry to hear about the issues you experienced during your stay. Please accept our sincerest apologies for the uncomfortable beds and the inconvenience with the television channels. Additionally, we deeply regret the disturbance caused by the housekeeping incident despite the DND sign on your door. We appreciate your valuable feedback as it helps us improve our services. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly.

6/10 - 괜찮아요

Todd

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The place is really beat up and run down, looks like they are planning a renovation as we speak but for now I would not stay there again unless thing where fixed up. as well they offer a wedding service which makes for some noise when the reception is over and the guest head for there rooms.
2024년 4월에 4박 숙박함
답변 제공: Justine 님, 2024년 5월 11일
Thank you for taking the time to share your experience with us, Todd. We appreciate your feedback and apologize for any inconvenience caused by the current condition of our property. We are actively working on renovations to enhance our guestrooms and improve the overall experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.

6/10 - 괜찮아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Justine 님, 2024년 5월 1일
Thank you for your honest feedback, Lisa. We hope you enjoyed your stay with us.

8/10 - 좋아요

Jacqueline

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
I liked the location of the property. However, the Jacuzzi and the pool were a bit dirty/moldy and there were no towels in the pool area. 8.5/10 for me.
2024년 4월에 1박 숙박함
답변 제공: Justine 님, 2024년 4월 29일
Thank you for your feedback, Jacqueline! We're glad to hear that you enjoyed the location of our property. We apologize for any inconvenience caused by the cleanliness of the Jacuzzi and pool area, as well as the absence of towels. Your comments have been noted, and we will address these issues promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your honesty and hope to have the opportunity to welcome you back for an even better stay.

8/10 - 좋아요

Erika D.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함
답변 제공: Justine 님, 2024년 4월 28일
Thank you for your response, Erika! We appreciate you for staying with us.

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property very clean and easy assist
2024년 4월에 1박 숙박함
답변 제공: Justine 님, 2024년 4월 28일
Thank you so much for your rating and feedback, Kevin. We are so grateful to hear that you enjoyed your stay with us.

10/10 - 훌륭해요

Crystal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay and good value.
2024년 4월에 1박 숙박함
답변 제공: Justine 님, 2024년 4월 28일
Thank you so much for your awesome rating and comment, Crystal! We are glad to hear we exceeded your expectations. We hope we get the chance to see you again soon!

10/10 - 훌륭해요

Selene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice, quiet and clean
2024년 4월에 1박 숙박함
답변 제공: Justine 님, 2024년 4월 28일
Thank you so much for your perfect score and comment, Selene. We are happy to hear you enjoyed your stay with us.

8/10 - 좋아요

Haimei

2024년 4월에 1박 숙박함
답변 제공: Justine 님, 2024년 5월 14일
Thank you for your time. We hope you welcome you back in the future!

4/10 - 별로예요

Debra

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The staff was super nice and I hate to leave a bad review BUT the conditions within my room were less than satisfactory. Our thermostat was broken so it was freezing upon arrival and difficult to navigate. Our toilet would run non stop. The room had a smell. There was a lot of hair in our tub upon arrival. There were cobwebs in the bathroom, a lot of dust in the vents and our shower was clogged - I had to pull out a HUGE wad of hair from the drain with a plastic fork. It was disgusting. The alarm clock didn’t work and the outlets are not convenient. The lock on our door was hanging by a thread and you could hear the body traffic outside. I did not report any of this because I can deal but it was not a good experience.
2024년 4월에 2박 숙박함
답변 제공: Esequiel 님, 2024년 4월 24일
Thank you for your candid feedback. We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality of standards for our customers. It will be our goal to address these issues to prevent any future occurrences. We hope you will give us an opportunity to better serve you in the future.

6/10 - 괜찮아요

Lori

별로예요: 청결 상태
Property was run down. Room was relatively clean, but needed a good thorough cleaning of the floors and rusting bathroom fixtures.
2024년 4월에 1박 숙박함
답변 제공: Esequiel 님, 2024년 4월 24일
We appreciate you staying with us and sharing your experience. Thank you for your time.

10/10 - 훌륭해요

Sabrina

2024년 4월에 1박 숙박함
답변 제공: Justine 님, 2024년 5월 11일
Thank you so much for your perfect score, Sabrina! We truly appreciate your feedback.

6/10 - 괜찮아요

Jeff

가족 여행
Love the pool and the food court!
2024년 3월에 1박 숙박함
답변 제공: Justine 님, 2024년 4월 21일
Thank you for your response, Jeff! We are glad to hear you enjoyed our pool and the Windmill Food Hall. We hope we can provide you with a better experience to earn a perfect score next time. Thanks for staying with us!

8/10 - 좋아요

Sandra

좋아요: 숙박 시설 상태 및 시설
The property is located across from the Carlsbad outlet shopping. Nice lunch spots, Rubys Diner, Starbucks and Jersey Mikes. There is a food court attached to the property with several options and a full bar with outdoor seating! Transportation to LEGOLAND is available. The rooms are updated and clean.
2024년 4월에 1박 숙박함
답변 제공: Justine 님, 2024년 4월 20일
Thank you so much for your wonderful feedback, Sandra! We are so happy you found our location convenient and close to eateries and enjoyed using our Legoland shuttle. We really hope we get the chance to see you again if your travels return to Carlsbad.

4/10 - 별로예요

Ann

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty and dated
2024년 4월에 2박 숙박함
답변 제공: Justine 님, 2024년 4월 16일
We're truly sorry to hear about your dissatisfaction with the cleanliness and condition of our facilities, Ann. Maintaining a clean and comfortable environment is a top priority for us, and we regret that we fell short of your expectations. We appreciate you bringing this to our attention and hope you'll consider giving us another chance to provide you with a better experience in the future.

10/10 - 훌륭해요

Daniel

아이를 동반한 가족 여행, 가족 여행
Great location, restaurants close by, LEGOLAND 5 minutes away, Carlsbad outlets right across streets.
2024년 4월에 3박 숙박함
답변 제공: Justine 님, 2024년 4월 13일
Thank you so much for your great feedback, Daniel! We are so appreciative that you decided to stay with us and we are so glad you enjoyed our convenient location to Legoland and the outlet mall. We truly hope you return in the future.

8/10 - 좋아요

Reginald

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property is a bit outdated but looks like they are in the process of renovating
2024년 4월에 2박 숙박함
답변 제공: Justine 님, 2024년 4월 12일
Thank you for your honest review, Reginald! We are excited to share that we are in the process of renovating our buildings in order to provide more modern and comfortable guestrooms. We hope next time you stay with us, you will be able to enjoy the updates we have made to our property. Thank you again for your feedback!

10/10 - 훌륭해요

Anita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was beautiful. The room was quiet. Couldn't hear freeway traffic, which the I-5 was behind the property. The room was clean. Would definitely stay there again.
2024년 4월에 2박 숙박함
답변 제공: Justine 님, 2024년 4월 12일
Thank you so much for your positive feedback and rating, Anita! We are so happy to hear you enjoyed your guestroom, the property and location. We look forward to seeing you again next time your travels return to Carlsbad.

6/10 - 괜찮아요

Ciria

2024년 4월에 1박 숙박함
답변 제공: Justine 님, 2024년 4월 28일
Thank you for your rating, Ciria!

4/10 - 별로예요

Aracely

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not clean. Floors were dirty. Hair in the tub, water would barely drain. There was a smell to the room and had to sleep with the sliding door open just to let it vent out. Old and dingy, not worth the price. Would not stay there again nor would I recommend to anyone...oh and WiFi doesn't work.
2024년 4월에 1박 숙박함
답변 제공: Justine 님, 2024년 4월 7일
I'm sorry to hear about your experience during your stay with us, Aracely. Please accept our sincerest apologies for the cleanliness issues you encountered, as well as the inconvenience with the drainage, odor, and wifi. This does not reflect the standard of service we aim to provide to our guests.We take feedback seriously and have addressed these concerns with our housekeeping and maintenance teams to ensure that such issues are promptly rectified. Once again, we apologize for the inconvenience caused and thank you for bringing these matters to our attention. We hope to have the opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

carlos

좋아요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Justine 님, 2024년 4월 6일
Thank you so much for your perfect score, Carlos! We are so happy to hear you enjoyed your stay with us and we cant wait to welcome you back in the future.

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that they do not allow smoking on properties. We had someone smoke below us and twice they told him. Thankfully. We have a family member with asthma and they stopped him
2024년 4월에 2박 숙박함
답변 제공: Justine 님, 2024년 4월 5일
Thank you for your positive feedback regarding our no-smoking policy, Larry. We understand the importance of maintaining a healthy environment for all our guests and we're glad to hear that our team promptly addressed the situation to prevent further issues. We are happy to know this did not entirely affect your positive experience and we hope we get the chance to see you again in the future.

10/10 - 훌륭해요

KELLY 님, Sacramento

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We only stayed here 1 night but the staff was really friendly when we checked in and we checked in late after check in time. We were by the pool but it was quiet and our room was clean and cozy.
2024년 3월에 1박 숙박함
답변 제공: Justine 님, 2024년 4월 5일
Thank you so much for your awesome rating, Kelly! We are so glad to hear that our staff was accommodating and your guestroom was clean and cozy for you. We strive to provide excellent service and a clean environment for guests like yourself and we appreciate you for providing us great feedback.

10/10 - 훌륭해요

Ankit

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and free shuttle to legoland!
2024년 3월에 3박 숙박함
답변 제공: Justine 님, 2024년 4월 5일
Thank you so much for your great rating and comment, Ankit! We are happy to know that our Legoland shuttle was convenient for you and your family. We hope you choose us again next time your travels return to Carlsbad.

4/10 - 별로예요

Edna

2024년 3월에 2박 숙박함
답변 제공: Justine 님, 2024년 4월 22일
Thank you for your honest feedback, Edna. We appreciate your review.

8/10 - 좋아요

laura

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location m, love that they provide shuttle to lego land. Rooms does have an odd smell wjen you first walk in but once you air room out its fine. So many walkable areas. Would recommend!
2024년 3월에 3박 숙박함
답변 제공: Justine 님, 2024년 4월 5일
Thank you for sharing your experience and mentioning the convenience of our location and shuttle to Legoland. We appreciate your feedback regarding the initial smell in your guestroom and we apologize for any inconvenience caused. However, we're delighted to hear that you enjoyed exploring the walkable areas nearby and would recommend us. We look forward to welcoming you back in the future!

8/10 - 좋아요

Karlo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to attractions and services
2024년 3월에 1박 숙박함
답변 제공: Justine 님, 2024년 4월 5일
Thank you for your feedback, Karlo! We are glad to know that our convenient location to attractions and services was a plus and we are happy to hear that you enjoyed your stay.

6/10 - 괜찮아요

Fernando

가족 여행
좋아요: 숙박 시설 상태 및 시설
The bed mattress was really firm, almost too hard for my back. Didn't really sleep comfortable.
2024년 3월에 1박 숙박함
답변 제공: Justine 님, 2024년 4월 7일
Thank you for sharing your feedback with us, Fernando. We apologize for any discomfort you experienced due to the firmness of the mattress during your stay. Your comments are valuable to us, and we will certainly take them into consideration as we strive to improve our accommodations and comfortability for our guests'. We hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Marco

가족 여행
Great location
2024년 3월에 2박 숙박함
답변 제공: Justine 님, 2024년 4월 5일
Thank you for your perfect score, Marco! We are so happy to hear you enjoyed our convenient location and we hope we get the chance to welcome you back in the future.