"I ordered the suite just for jacuzzi tub and Jacuzzi tub was broken, fentanyl was on bathroom floor. Tried to call office, and landline was in room but not connected, as though it was a nostalgic art piece to the room, no actual value to it, no possible way of hooking up either. I went to the office to get a different room because the only reason I rented the room was for the jacuzzi tub my front desk person tells me that all of the jacuzzi tubs you don't work. I'm the only way to get a discounted refund was through Expedia since I did a third party order. I suggest looking elsewhere other than Stevens Inn!!"