"Lovely, welcoming, helpful reception staff at the Terasse Poulard, room at the Mouton Blanc was great and spotless, and breakfasts at the Mere Poulard and La Confiance. Being someone with food intolerances, they catered brilliantly for me at both with plant milks and gluten free cereal, other options i could eat were available too. Unfortunately, the breakfast staff at the Mere Poulard, however did not seem to have the time or patience for me or anyone else asking them questions. I need to ask due to my intolerances and cannot consume caffeine for medical reasons, so with no decaf coffee readily available, i had no option but to ask if it may be possible. Checking on options for gluten free and dairy free products such as milk is a must for me everywhere i go. I dont ask these questions to be difficult or a nuisance. It is essential for anyone like me with intolerances and even more so with allergies. "