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"Tried to check in early - completely understanding that our room might not be ready - but have often been able to at many places - so we asked The staff at the desk were downright rude & dismissive and as far away from “customer service language” as any place we’ve EVER stayed! Simply unacceptable and even though the later evening staff were different & friendly & welcoming - this experience forever affects my ratings. I would not return here - nor would I ever recommend it to others."

"Yes"

"We had all the services we needed during our stay, everyone was very friendly and helpful "

"Poor condition. Bathroom light didn't work and neither did the TV in the living area. Rooms need an overhaul."

"Staff were not friendly and checking in was awful. Waited over 10 minutes. She was rude to me as well as other guests. Yelling on phone as well. Not friendly. Check out with another staff was better. At least she was kind. Didn’t seem like she was happy to be working, but was nice."

"Clean; friendly staff; decent breakfast; fire alarm went off randomly in the middle of the night; new shower rod needed in the bathroom. "

"Extremely clean!"

"We had a lovely time at Hope Lake Lodge. My issue was with Expedia! They booked us into a room that the lodge no longer had available. We ended up in a smaller room. The staff at the lodge told us they had been dealing with Expedia’s screw up all day long!"

"As advertised and priced. Good, clean room and 2 night stay."