외관

하드맨 하우스 인 & 스위트 여행 후기

2 out of 5
하드맨 하우스 인 & 스위트
917 N Carson St, Carson City, NV

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 356개" "
평점 8 - 좋아요. 1001개 이용 후기 중 406개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 148개" "
평점 4 - 별로예요. 1001개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 32개" "

8.4/10

청결 상태

9.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

HYUN MIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Alex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Latonya

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ose in Carson city, easy walk to brew pubs and other dining. Nice downtown location if youike the old type of settings
2024년 5월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 5월 21일
Thank you so much for your feedback regarding your stay. We are happy to see our convenient downtown location was able to allow you to enjoy Carson City. We look forward to hosting you again in the future!

6/10 - 괜찮아요

Gail

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 5월 21일
We sincerely apologize any issues you had during your stay. Thank you so much for offering us your feedback.

10/10 - 훌륭해요

Padma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an excellent stay for 4 nights! Everyone at front desk and housekeeping are v polite and made us feel at home. We liked the streaming music in the lobby. One of the nothing to find to complain stay!! Wish they have a chain of their hotel 😊
2024년 5월에 4박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 5월 21일
Thank you so much for letting us know how much you enjoyed your stay! We will share this with our team, as they love hearing from our guests. We hope to host you again the next time you are in Carson City.

10/10 - 훌륭해요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service! Great location! Only knock was the renovations but it wasn’t a big issue. Only realized because of the posted signs, and almost tripping on carpet.
2024년 5월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 5월 6일
We appreciate your feedback regarding your most recent stay. We appreciate your understanding as we renovate our beautiful hotel. Thank you for staying and we hope to have you back when renovations are complete!

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was nice. We stayed 5 days. No room service. On the 2nd day we asked. They said every 3 days. Nope. Ran out of soap and shampoo ( conditioner not provided). Beds very comfortable. Safe neighborhood. Great parking. Breakfast I would consider more “grab and go” fruit, toast, oatmeal. Lobby very clean. Staff very friendly. I would stay here again
2024년 4월에 4박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 5월 6일
Thank you so much for your feedback regarding your stay. We wholeheartedly apologize for housekeeping not being at your room every second day. We are glad however that you had a great stay overall and are delighted. We hope to see you again in the future!

10/10 - 훌륭해요

Tor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really friendly reception, overall relaxed and good vibe
2024년 5월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 5월 6일
Thank you so much for your feedback about your stay. We appreciate having the opportunity to provide all of our guests a great stay. Thank you so much and we look forward to hosting you again.

8/10 - 좋아요

walter

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
asking for a tip when there is no room service is not good. room should be cleaned daily. covid is over.
2024년 4월에 2박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 5월 1일
Thank you so much for providing your feedback regarding your recent stay. We apologize you did not like our secure tip envelope we leave for all guests to leave their housekeeper a tip if they wish. Our rooms are cleaned on the second day, however we offer daily service upon request. We hope to have a chance to offer you another superior stay in the future.

10/10 - 훌륭해요

Dan

2024년 4월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 5월 21일
Thank you so much for your feedback. We are so glad you enjoyed your stay and look forward to seeing you again.

8/10 - 좋아요

Allison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very welcoming and friendly. We felt immediately comfortable. The hotel is a little older but well taken care of. I would definitely stay here again!
2024년 4월에 2박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 5월 1일
Thank you so much for your feedback regarding your recent stay. We are glad to hear the team helped make your stay! We will share this feedback with the team as it is always a pleasure to hear our guests had a wonderful stay. We look forward to hosting you again in the future!

10/10 - 훌륭해요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First time staying at the Hardman House. Initially selected the Inn for its location. The front desk reception was most pleasant, not to mention the late night beverages in the lobby.
2024년 4월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 5월 1일
Thank you so much for your feedback regarding your most recent stay with us. We are so happy to hear you enjoyed our complimentary wine social we host in the lobby every night. Thank you so much for choosing to stay with us and we hope to see you again in the future!

10/10 - 훌륭해요

Ellen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Outdated decor but for the price it was a good deal. I got the 1 bedroom King which was super spacious. The front desk staff is nice and there was a small to go breakfast provided and wine in the evening.
2024년 4월에 2박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 4월 24일
Thank you so much for your review! We are happy to see you enjoyed your stay. We look forward to hosting you again in the future!

6/10 - 괜찮아요

Shelley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
No working ac the room was super hot
2024년 4월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 4월 23일
We sincerely apologize for the lack of air conditioning, we strive to prevent issues before they affect our guests. Unfortunately we were unable to predict the Air Conditioners failure, and for that we sincerely apologize. We hope you will give us a chance to do better in the future.

4/10 - 별로예요

Edward

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was friendly.
2024년 4월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 4월 23일
Thank you for taking the time to give us feedback about your stay. We sincerely apologize for missing the mark during your stay, and hope you will allow us a chance to offer you a better experience in the future.

10/10 - 훌륭해요

Stephanie

좋아요: 숙박 시설 상태 및 시설
Even though the air conditioning was not working when we got there I still gave them 5 stars. The staff was honestly incredible. We were in town for a wedding and arrived late because our flight was delayed. We were feeling rushed trying to check but both employees were empathetic and efficient. The room was clean, the beds super comfy and they gave us extra fans to help keep cool. It’s walking distance of the Nugget casino and restaurants too. I would definitely stay here again!
2024년 4월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 4월 23일
Thank you so much for your lovely review about your recent stay with us. We are glad our team could offer you a bright spot in a stormy day. Thank you for your understanding during our Air Conditioning outage. We again thank you for staying with us and look forward to hosting you again in the future!

8/10 - 좋아요

Rochelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was nice. Loved the complimentary wine and cookies!!
2024년 4월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 4월 21일
Thank you so much for providing feedback on your recent stay. We are so happy you enjoyed our Wine Social that is available to all guests from 4pm-6pm daily. We are glad you enjoyed your stay and the team looks forward to hosting you again the next time you are in the area.

10/10 - 훌륭해요

Fred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 4월 21일
Thank you so much for your feedback regarding your recent stay with us. It was an honor to provide you with our hospitality and we look forward to hosting you again in the future.

10/10 - 훌륭해요

Rachelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff was very friendly and accommodating.
2024년 3월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 4월 17일
We thank you so much for your feedback regarding your recent stay with us. We are so happy our team was able to meet your needs during your stay! We look forward to hosting you again in the future.

8/10 - 좋아요

Arlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 4월 17일
Thank you so much for your feedback regarding your stay. We are so glad you enjoyed your stay with us and look forward to hosting you again in the future.

8/10 - 좋아요

Brian David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a nice quiet place with some additional features like coffee and wine if you like that sort of thing.
2024년 4월에 3박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 4월 9일
Thank you so much for your feedback regarding your stay. We are happy to see you enjoyed your stay with us and look forward to hosting you again. Thank you for staying with us.

10/10 - 훌륭해요

Jacquelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and Adorable Lobby
2024년 4월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 4월 7일
Thank you so much for your feedback regarding your stay! We thank you so much for your kind words about our team and our lobby. We are glad to see your stay was pleasant and look forward to providing you another excellent stay the next time you visit Carson City!

10/10 - 훌륭해요

yuriy

2024년 2월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 4월 2일
Thank you so much for your feedback regarding your most recent stay with us. Here and the Hardman House we strive to exceed our guests expectations and are heartened to see we were able to for you. We look forward to hosting you again.

10/10 - 훌륭해요

Scott

Friendly staff and a great location !
2024년 3월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 3월 30일
Thank you so much for telling us about your stay! We are happy to have hosted you during your visit to Carson City. We look forward to seeing you again for another exceptional stay.

10/10 - 훌륭해요

Sue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very pleasant and helpful. Room was nice and beds were comfortable. Price was great. Continental breakfast not so great. Would definitely stay there again.
2024년 3월에 2박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 3월 28일
Thank you so much for taking the time to give us feedback. I will share this with the team as it is always a pleasure to know we made a guests stay all the better. We look forward to hosting you again.

2/10 - 너무 별로예요

jason

2024년 3월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 3월 28일
We are sorry we appear to have missed the mark during your stay. We strive to give our guests a pleasant stay. We apologize for any issues you had.

8/10 - 좋아요

Jack 님, Simi Valley

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Clean, but dated
2024년 3월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 3월 28일
We appreciate your feedback regarding your recent stay with us. We are happy to hear you found our property clean and tidy. We are in the process of renovations and we look forwards to having you back in our hotel again to enjoy them.

8/10 - 좋아요

Ryne

좋아요: 직원 및 서비스, 객실의 편안함
Good
Beds were comfy & property was clean. Definitely an old property in need of uodates though. Bathroom ceiling had a poor patch job & very low shower heads. Plenty of hot water & water pressure though. Would stay here again.
2024년 2월에 1박 숙박함
답변 제공: General Manger Quentin Martinez 님, 2024년 3월 18일
Thank you so much for your great feedback. We are overjoyed to hear you enjoyed your stay with us and cannot wait to have you back. We are beginning renovations and hope to welcome you back to our updated property!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value hotel.
2024년 2월에 2박 숙박함
답변 제공: General Manger Quentin Martinez 님, 2024년 3월 18일
Thank you so much for your great feedback. We are overjoyed to hear you enjoyed your stay with us and cannot wait to have you back. We are beginning renovations and hope to welcome you back to our updated property!

10/10 - 훌륭해요

Sergio

2024년 2월에 1박 숙박함
답변 제공: General Manager Quentin Martinez 님, 2024년 3월 28일
Thank you for your feedback regarding your recent stay with us. We are happy to see that our team came together and gave you excellent service. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Daimeion

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great stay
Great room, suite was comfortable and affordable, lots of room. Very clean, if a bit dated. Staff is very friendly and accomodating. Close to downtown eateries. Will stay again!
2024년 2월에 2박 숙박함
답변 제공: General Manger Quentin Martinez 님, 2024년 3월 18일
Thank you so much for your great feedback. We are overjoyed to hear you enjoyed your stay with us and cannot wait to have you back. We are beginning renovations and hope to welcome you back to our updated property!

8/10 - 좋아요

Tatyana

가족 여행
좋아요: 청결 상태, 직원 및 서비스
We liked everything except the room was super hot. Even we turned off heater and opened the window. We couldn’t sleep.
2024년 2월에 1박 숙박함
답변 제공: General Manger Quentin Martinez 님, 2024년 3월 18일
We apologize for our failure with the heat in your room. We hope you will give us another opportunity to wow you. I understand how frustrating this must have been and we will make the necessary changes to prevent this issue in the future.

8/10 - 좋아요

george

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight at Hardman Hotel
2024년 2월에 1박 숙박함
답변 제공: General Manger Quentin Martinez 님, 2024년 3월 18일
Thank you so much for sharing your feedback with us. We hope to host you again soon!

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was helpful and friendly. The room was clean quiet and pleasant
2024년 2월에 1박 숙박함
답변 제공: General Manger Quentin Martinez 님, 2024년 3월 18일
Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We hope to welcome you back again soon.

8/10 - 좋아요

Joe

단체 여행, 출장 여행
Nice , clean room. Breakfast was a little lacking , but overall not a bad stay for the money.
2023년 9월에 1박 숙박함
답변 제공: General Manger Quentin Martinez 님, 2024년 3월 18일
We appreciate you giving us feedback on where we can improve. We are happy to hear you enjoyed your room and look forward to hosting you again.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay was good, clean room, fast service. Internet connection was fast (almost 200 Mbps, low latency).
2024년 2월에 1박 숙박함
답변 제공: General Manger Quentin Martinez 님, 2024년 3월 18일
Thank you so much for your feedback about our hotel. We are happy to hear you enjoyed our High-Speed guest wi-fi. We know how important a stable and fast connection is for our guests. We look forward to hosting you again the next time you are in Carson City.

8/10 - 좋아요

John 님, Davis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff, secure parking and good price.
2024년 1월에 1박 숙박함
답변 제공: General Manger Quentin Martinez 님, 2024년 3월 18일
Thank you so much for your feedback. We are so happy our value and our team were able to give you such a great experience. We appreciate hearing from our guests and hope to host you the next time you are in Carson City.

8/10 - 좋아요

tony 님, Rocklin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quite and centrally located. Staff friendly and helpful.
2024년 1월에 1박 숙박함
답변 제공: General Manger Quentin Martinez 님, 2024년 3월 18일
Thank you for your feedback about your stay! We are heartened knowing you enjoyed our location and our team. We always strive to go the extra mile for our guests. We look forward to continuing to be your hotel of choice in the future!

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 숙박 시설 상태 및 시설
None
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Monica

2024년 1월에 1박 숙박함
답변 제공: General Manger Quentin Martinez 님, 2024년 3월 18일
We apologize as we seem to have missed the mark during your stay. We hope to have the chance to offer you a 5 star experience on your next visit.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff
2024년 1월에 1박 숙박함
답변 제공: Hardman House Team 님, 2024년 1월 16일
Thank you for staying with us.

10/10 - 훌륭해요

Diana

2024년 1월에 1박 숙박함
답변 제공: General Manger Quentin Martinez 님, 2024년 3월 18일
We appreciate your feedback regarding your stay. We are glad you enjoyed your stay and look forward to hosting you again in the future.

8/10 - 좋아요

Amith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Nilesh

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible experience.
Horrible to stay at Hardman. It's a very old hotel in a non renovated state. All carpets, appliances, everything is age old. Additionally it's in downtown, so you have problem with junkies. your car is not safe even in the parking. Someone scratched my car looking at alarm system in my car. Stay Away!
2023년 12월에 1박 숙박함

8/10 - 좋아요

chunsuk

2023년 12월에 1박 숙박함
답변 제공: General Manger Quentin Martinez 님, 2024년 3월 18일
Thank you for your feedback regarding your stay with us! We are happy to see we were able to give you a great stay. We look forward to hosting you again at our hotel in the future.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value and very good staff!
2023년 12월에 3박 숙박함
답변 제공: General Manger Quentin Martinez 님, 2024년 3월 18일
We appreciate your feedback regarding your stay with us. We are happy to hear our staff and value were able to earn your praise. We love hearing from our guests and hope to host you again at our hotel soon!

10/10 - 훌륭해요

Lisa 님, Reno

2023년 12월에 1박 숙박함

8/10 - 좋아요

Rene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reasonably priced
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

estela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All staff was amazing 👏 the room was so clean and comfortable
2023년 12월에 2박 숙박함
답변 제공: Hardman House Team 님, 2024년 1월 16일
Thank you for staying with us.

2/10 - 너무 별로예요

Elizabeth

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing, the lobby and surrounding property was clean and nice. We got in late, got to our room, and went straight to bed. In the morning we found someone else’s blood on the comforter that we had just slept with. In the bathroom, a huge dirty mark was there both days (even after house keeping came). This hotel is also not for you if you ascent sensitive. I had an allergic reaction to their floral scented cleaning product that smelled like it was dumped on the carpet (which was coated with stains). Expedia reached out to the hotel for me about a refund, and it was denied by management. I even provided the photos. I wanted to love it, I Realt did. But the management didn’t do the right thing. Blood on a bedspread….you don’t come back from that one.
2023년 12월에 2박 숙박함