카스텔리 로마니, 로마의 발코니가 있는 호텔

"이탈리아 여행의 마지막 숙소로 예약했습니다. 호텔 직원들은 친절했고 방은 청결하고 넓었습니다. 또 콜로세움까지 걸어서 20분 거리 밖에 되지 않는 좋은 위치입니다. 다음에도 이용하고 싶습니다."

"가격도 싸고 조용하고 깨끗하고 시설도 가성비 좋았습니다."

"입구에 계단이 있어서 헉 했지만 포토분들이 친절하게 짐 옮겨주심.. 조식도 맛있는편이에요"

"Good location and friendly hotel. "

"아주 품위있는 좋은 호텔. 청결과 서비스도 최고급 조식도 훌륭함"

"Stayed in a deluxe suite for 4 nights. There was no view, and the balcony was in poor condition with pigeon droppings, feathers, and leaves scattered around, making it unpleasant to go outside. Inside the air conditioning, there was a lot of mold. It was visually unappealing and extremely noisy. It seemed broken as the airflow and temperature couldn't be adjusted, and it ran continuously at full power. Water continuously dripped from the air conditioner above the sofa bed, making it unusable. While the room amenities were well organized, the cleaning details were lacking. There was a lot of visible dust even in prominent places. The cleaning during the stay felt rushed, and they forgot to empty the trash bin in the bathroom. On the day of arrival, I used the hotel's airport pickup service. It appeared to be outsourced, with a driver arranged by the hotel. Despite informing them of a one-hour flight delay in advance, the pickup driver got upset and complained about waiting for two hours. On the way, the driver displayed aggressive and reckless behavior, talking loudly on the phone, texting while driving, and driving aggressively, even engaging in retaliation against other vehicles. Upon reaching the hotel, the driver demanded an additional 20 euros for waiting. It was uncomfortable to be in a situation where I was made to feel like the culprit because of a flight delay that was not my fault. I recommend taking a regular taxi upon arrival."