"Inquiry Regarding Unexpected Charge After Check-out
Dear Front Desk Team,
I hope you are doing well.
I stayed at Courtyard by Marriott San Diego Mission Valley/Hotel Circle from June 19 to June 26, 2026, and checked out on June 26.
Our reservation included two rooms (Room 310 and Room 318). The accommodation was fully prepaid through Hotels.com before our stay.
However, after checking out, I noticed that USD 2,448.88 was charged to my credit card for Room 310 or 318.
Since the full accommodation cost had already been paid through Hotels.com, I am concerned that this may have been an unintended duplicate charge. I would greatly appreciate it if you could review this transaction and clarify why this charge was processed.
If this charge was made in error, I would be grateful if you could cancel or refund the amount as soon as possible.
Please let me know if you require any additional information, such as my reservation details or confirmation from Hotels.com.
Thank you very much for your time and assistance. I look forward to your prompt response.
Kind regards,
TaeGyu Woo"