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"great service"

"Design-focused hotel with well-thought-out details and a comfortable stay. Bellboy Lewis was friendly and helpful. Requests were fulfilled, although messages sent via the Expedia app were not answered. Convenient location with a well-known beef pastry shop across the street."

"Wonderful stay in Chengdu. The hotel is right at the center of the city. The staffs are professional and the room is beautiful."

"Great room and room service"

"Staffs were very nice."

"Staff very attentive and patient, breakfast buffet has a good variety of Chinese and western dishes, room immaculately clean and best of all is the hotel’s central location to all the amenities and central Chengdu city. Will definitely stay here again in our next trip . "

"Thank you for upgrade to the lovely room. Very nice staff. Highly recommend it. "

"We opted to upgrade to a suite on the 39th floor with a connecting room with two double beds. Service was amazing. The breakfast buffet at the Ritz is by far better than the two previous hotels we stayed at the week before. Abir from front desk gave excellent service and made us feel at home. My daughter even got a free Ritz Carlton stuffed toy (a lion dressed as a panda). So cute! We are Ritz fans now."

"Staff always helpful and tried to accommodate a special request , appreciated that after reporting a minor issue , responded immediately to help out, thank you "