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인타운 스위트 익스텐디드 스테이 체서피크 버지니아 – I-64/크로스웨이 블러바드 여행 후기

2 out of 5
인타운 스위트 익스텐디드 스테이 체서피크 버지니아 – I-64/크로스웨이 블러바드
1520 Crossways Blvd, Chesapeake, VA

이용 후기

5.4
평점 10 - 훌륭해요. 632개 이용 후기 중 74개" "
평점 8 - 좋아요. 632개 이용 후기 중 102개" "
평점 6 - 괜찮아요. 632개 이용 후기 중 142개" "
평점 4 - 별로예요. 632개 이용 후기 중 149개" "
평점 2 - 너무 별로예요. 632개 이용 후기 중 165개" "

5.6/10

청결 상태

6.2/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

2.0/10

친환경

이용 후기

6/10 - 괜찮아요

Tracy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
If you are looking for a efficiency studio apartment, this is the place for you. Unfortunately they have a faulty wire that makes the fire alarm go off! I talked to a few people who live there on a regular and it’s been going on for a while. You can’t beat the price. People were really friendly.
2023년 12월에 7박 숙박함

2/10 - 너무 별로예요

Michelle

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have roaches and the staff is rude.
2023년 8월에 7박 숙박함
답변 제공: Intown Suites 님, 2023년 8월 30일
Hi Michelle - We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our Manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention. Maurice, General Manager

4/10 - 별로예요

Jancarlos

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 9박 숙박함
답변 제공: Intown Suites 님, 2023년 8월 14일
Hi Juan Carlos - We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our Manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention. Maurice, General Manager

2/10 - 너무 별로예요

Theresa

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They cancelled my room before i got there and gave it away
2022년 6월에 7박 숙박함

10/10 - 훌륭해요

Suzan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant. They're not waiting on you which means you're not paying that much! You can cook there it is bring your own dishes and such they are not included however it worked out very well for myself and my son because we knew going in to provide our own things had a wonderful stay and really can't complain!
2021년 9월에 9박 숙박함

2/10 - 너무 별로예요

Bryan

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Smelled like butt crack!!
The mattress was awful. Big sink holes on both sides an if too close to the side it would collapse and send you to the floor. The water pressure was non existent in the shower. The bed sheets smelled awful. We had to go to Walmart and buy febreze to make everything smell better. When we checked in they didn’t have the room I actually booked. The refrigerator smelled like dead fish and we had to buy baking soda just so we could stand to use it.
2021년 2월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was renovated since our last stay here and our room was very nice. The hotel is centrally located and the staff, especially Keisha at the Front Desk, went out of her way to facilitate our reservation. She is friendly and very professional. This hotel is much improved from our last stay.
2021년 1월에 7박 숙박함

10/10 - 훌륭해요

elizabeth 님, Chesapeake

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is nice and comfortable. I am glad that I'm on the first floor.
2020년 12월에 7박 숙박함

6/10 - 괜찮아요

Shaunte

별로예요: 청결 상태, 직원 및 서비스
2020년 12월에 7박 숙박함

2/10 - 너무 별로예요

Melanie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst stay ever
Worst stay ever. The stove didn’t work The door didn’t close properly. The sheets were never cleaned. I told management they didn’t care. Worst stay ever. I had to double bolt the door just to get it semi closed which left the room freezing. The freezer didn’t work so most of my food spoiled. This needs to be removed from hotels.com
2020년 12월에 7박 숙박함

8/10 - 좋아요

Erin

좋아요: 직원 및 서비스
good price
Extended stay. Place was quiet but not so clean. Staff friendly
2020년 7월에 7박 숙박함

6/10 - 괜찮아요

Daniel

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
The pictures showed more closet space as we have a lot of stuff. I don't know if I just didn't read the fine print or what but they also don't supply towels or toilet papergttttyy
2020년 8월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Missing hotel items in room
For the cheapest available hotel with a stove top and full size fridge the stay was okay. The staff were nice, friendly, and helpful which was probably the best part of the stay, however, that's pretty much where it ends. The room was very outdated which, once again, for the cheapest available hotel is fine. Underneath the sink and the bed cover smelled like cat pee. Which was whatever, I just didn't open the cabinet underneath the sink and exchanged the bed cover for a new one at the front desk. There were an alarming amount of things missing from the room that I feel like are just givens when staying at a hotel with a small kitchen. Some of those things are, a closet with a door on it, a safe, a hair dryer, no actual blanket on the bed just a bed cover, pots, pans, dishes, silverware, paper towels, tissue paper, coffee maker, a desk, and an alarm clock. All The things I just listed the room DID NOT have so don't be expecting any of that if you stay. They also will NOT wash or give you new towels, nor will they give you new toilet paper if you run out. That stuff is on you. Their office is also only open from 11 a.m. to 7 p.m. so if you have any issues, or want to check in/check out, you have to call a staff member who I guess is living at the hotel. So, like I mentioned, if you are looking for a room on a budget and are willing to give up this things I mentioned, this place is fine.
2020년 7월에 27박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was rude! They don’t follow any requests the manager was rude!
2020년 8월에 7박 숙박함

10/10 - 훌륭해요

PToshia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort
Great
2020년 7월에 24박 숙박함

8/10 - 좋아요

Angela

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 7박 숙박함

8/10 - 좋아요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 7박 숙박함

8/10 - 좋아요

thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 4월에 7박 숙박함

10/10 - 훌륭해요

kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy and convenient
The staff is very friendly and the location is perfect.
2020년 4월에 14박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The place isn't bad for what it costs. It's the cheapest place in the city.
2020년 1월에 27박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 14박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
No cooking
The room was okay, at best. The motel offers studios with kitchenettes but don't expect to cook unless you carry pots, pans, plates, ect.
2019년 12월에 7박 숙박함

4/10 - 별로예요

Shawn

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 8박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 11월에 7박 숙박함

4/10 - 별로예요

Marie

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bring your own towels and soap!
The room has a terrible smell! Ask them if yhey can give another room. No room available! nly give you a pair of towels and a pair of face towel for one week of stay. They clean your room only one time!
2019년 8월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 9월에 7박 숙박함

10/10 - 훌륭해요

cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed at the corner room near the door it was a brand new room. the only thing was at night people were real loud near desk and going in and out smoking
2019년 8월에 9박 숙박함

4/10 - 별로예요

Giggles

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The tub was peeling and it just looked nasty, the pull out bed had panties stuck in them. It was a lot of people just standing outside, you had to wait for them to get up from the stairs. Just so you could get pass them, in order to get in your room.
2019년 7월에 7박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Being close to the mall and and other shopping centers
2019년 7월에 7박 숙박함

8/10 - 좋아요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 6월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Decent stay for price and location
2019년 5월에 12박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
It was great the staff was very respectful and helpful. The best in town suite I have stayed at so far.
2019년 5월에 15박 숙박함

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice area and location
Good customer service from front office. Room was clean no smoking room still smell like smoke. Over all i still would again.
2019년 4월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The price is great but the cleaniness needs a bit of work.
2018년 12월에 7박 숙박함

6/10 - 괜찮아요

Diane 님, Richmond Va

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
my visit
they took away the iron and ironing board,you no longerger get the large bath towels and hand towels, and I went out for the day when I can back after 3pm the office was closed, so I had no clean towels .We went out to buy new towels so that we will have towels in the morning.You took away a lot of service ,but you have not change the price.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
What you read is what you get
Short one day visit with friend. This is simply a place to sleep. Price reasonable, my room small, very clean, old furniture, and appliances. Check in staff courteous and no issues at all. If you are expecting Marriott or Hilton amenities or experiences then this is not where you want to stay. It is the poster child for 2 star motel.

4/10 - 별로예요

William

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설

2/10 - 너무 별로예요

Lu 님, Washington D.C

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worse Hotel I ever stayed
This is the first time I ever written a review, but my experience was so bad I had to give a review. Upon first impression the hotel looks run down, and not so safe. However with a rate of 50.00 a night and being on a budget I really didn’t have that much of a choice. The staff was very friendly on first impression, quick to pull up my reservation, and get my key, and off I went to the room. Upon opening the door I thought I was entering a jail cell rather than a hotel room. The ac unit: barely hanging in the wall dusty and dirty. I believe I counted 3 roaches while on my walk to the bathroom. Turned on the light to the bathroom even worse dirty tub, toilet seat looks like it was a chew toy for a dog. The sheets where covered in burn holes. Opened the refrigerator I wouldn’t put anything in there unless you are up to date on your shots, and even so I would be worried. Throughout the night all I heard was the toilet running, the banging of the half working ac unit. As Far as the amenities, that list is way off. No coffee machine, no iron nor ironing board. The house cleaning crew not only cleaned my room on day 2, but took all my belongings out the room. Called front desk there was a mistake on check out… I received most but not all my belongings in return.
Roach 1
Roach 2

6/10 - 괜찮아요

Aaron 님, Chesapeake

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Not a bad stay was worth the money spent I do recommend the stay to others

2/10 - 너무 별로예요

robert

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Great value!
The room looked exactly like the pictures. It was clean, and while I saw some reviewers talking about bugs, I personally didn't see any (and did look b/c of the other reviews). It was a decent size, and the beds were decent. The only thing is for it to have a kitchen, there were no pots, pans, etc like other places (e.g. extended stay) have. But I found a Dollar Tree affiliate near the Kmart and Big Lots on Military Highway that had really cheap pots and pans (like $2 type range). I would stay there again, for the price it was a great value.

2/10 - 너무 별로예요

Tracy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not Friendly-- Pet or otherwise!
Not a pleasant experience! Booked through hotels.com, looking for a pet-friendly, smoking room. We were booked at Sun Suites. the room wasn't too bad, we didn't expect it to be lavish at that price, but it was musty smelling and had bugs. We killed at least 2 roaches in our days stay. My main complaint was that 2 hours after we had checked in the front desk called to say that they had been told that we have a dog, and dogs are not allowed. I explained that I booked the hotel as pet-friendly and that I had seen many people walking around with dogs on leashes. I was told that the other people were "grandfathered" in. They had already been staying there and they were bought out by a new company that doesn't allow pets. I asked what we needed to do, because we had no where we could take our dog, so if he couldn't stay neither could we (this is a 10lb dachshund, btw).. we were told that it was no problem, they were sorry for the confusion. Sorry we bothered you. Later that night, we found out that we would need to extend our stay, I called front desk and asked about an extra night and was told yes, that we just needed to come down and pay it the next morning. When I went down the next morning we were told that we could not stay since we still had the dog!! What an inconvenience!!! We were in town on a family emergency that was not planned, so this through us back up in the air with no where to stay. Thank God the next motel we found had no problem with our dog.

10/10 - 훌륭해요

Joshua 님, Doswell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Sweet life of the Sun Suites
It was amazing. The staff wad great.

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Recommend by me
Lil cleaning up n its a great room its nice location by nice hotels mall down the way m Walmart too so over all its great no hassles of any kind

8/10 - 좋아요

Stephane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Dawn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Worst Stay Ever
Hotels.com and Sun Suites of Chesapeake made sure my friends and I had the worse vacation possible. We purchased tickets to a concert earlier this year. Since the concert is in another state we also booked Sun Suites around the same time through Hotels.com. We drove all the way from Baltimore to Virginia only to get to Sun Suites to be told they never had our reservations and there was no record of it. Despite the front desk attendants less than cheery disposition we showed her the hotel confirmation. She still insisted she didn't know who we were nor did her hotel have a record. She then proceeded to tell us that the hotel was no longer called Sun Suites but instead In Town Suites despite the signage still saying Sun Suites which was clearly visible from the highway. We missed out on the concert as we had to find a hotel to stay at for the weekend. No attempts have been made on either the site or the hotel to reach out to us or fix our issues. However, they have sent a rate teh website and hotel email.

2/10 - 너무 별로예요

Nena 님, Miami, FL

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The roaches seemed suicidal...
There are probably dirtier motels in America, but I can’t imagine there being too many that can compete with this place's filth level. I was on a budget, and I could not cancel or get a refund on this prepaid nightmare, so my teenaged son and I endured a six-night stay. Upon opening the door I promptly closed it, and went to a local store to get sheets, towels, and cleaning supplies. There were red stains on the sheets, yellow stains in the shower, and other stains around the base of the toilet. After some deep scrubbing, we set up for the week. Our neighbors, who I assume were permanent guests based on the assortment of decorative knickknacks proudly, displayed on the AC unit below their window, were nocturnal; they were also wrestlers or running in place enthusiasts, based on the constant noises that went on throughout the night. Some of our others neighbors were very concerned about fire safety and pulled the fire alarm three of the six nights we were there, prompting impromptu fire drills each night. Another neighbor, possibly an artist, was storing her very own collection of dirty diapers right outside her motel room door. Most disturbing were the roaches that actually ran under our shoes through our stay, in what seemed to be attempts to end their own existence, rather than carry on living in Sun Suites. We chose to ware shower shoes at all times. When we asked for toilet paper we were told, "We usually don’t do this" as in "we usually don’t supply toilet paper.
HSKP???

2/10 - 너무 별로예요

michele 님, new jersey

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bugs!
Bugs everywhere. On the bed, in the bathroom, in the air conditioning unit! Yuck!

4/10 - 별로예요

Kelly 님, Danville, VA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They had just been bought out so they were under construction. It was still a great location and room was clean. The price was more than fair so I would stay again.