외관

체셔 웰컴 인 여행 후기

2.5 out of 5
체셔 웰컴 인
1106 S Main St., Cheshire, CT

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 555개 이용 후기 중 249개" "
평점 8 - 좋아요. 555개 이용 후기 중 196개" "
평점 6 - 괜찮아요. 555개 이용 후기 중 71개" "
평점 4 - 별로예요. 555개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 555개 이용 후기 중 14개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Tetsuyoshi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice new property
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Emma

.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Brenda

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Lights over the bed are too low, if you want to sit up and read in bed near your nightstand, you will hit your head. Cold, laminate flooring, no carpeting. Would have brought my slippers had I known.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We only stayed 1 night, the check in was easy it took less than 5 minutes. We arrived a few hours prior to stated check in time and they checked s in and gave us key to our room no questions asked. The room is large with a small attached room with counter, chair, and coffe maker. There is a Sushi place across the street, A dairy queen,dunkin donuts an a liquor store all within 2 blocks easily in walking distance.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean room
2024년 4월에 1박 숙박함
답변 제공: Ak 님, 2024년 4월 4일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Patricia

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
We have stayed at the Cheshire Welcome several times over the last 3 years, and this time was disappointing. There seems to be a high turnover in personnel these days, especially at the front desk. We reserved for a 2 night stay, and when we returned to our room at the end of of the day the first night, our bed had not been touched nor was the trash emptied or the used cups or towels replaced. When we called to ask for cups and towels, a gentleman came with a couple of bath towels, but no cups. I wish I could give a better review because it is a small family owned business, but the all of the rooms are in dire need of a good remodel, too, so much so, we will not be returning.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Brenda 님, Benton

좋아요: 청결 상태
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Samantha

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When i arrived there was a note on the office saying to call a number because the employee was somewhere else "working" meanwhile its freezing and flurrying outside. Finally the man comes so i go back to the office door only to have to wait again in the weather while he is on his cell phone which he continued throughout the majority of our interaction. The room was disgusting to say the least. The sheets were stained and yellowed with 3 beat up pillows that could have been 30 years old on a king size bed. The chrome finished shower head was coveded in black gunk. The phone was sticky and would only work on speaker. The room was freezing when we walked in and it smelled really bad. There were red splatters all over the wall in the bathroom so god only knows what that is. So I told the man at the front desk and he tried to show me another room that was no better. a He then refused to give me a refund stating no one else has had a problem and that it wasn't his decision. His deceit was exposed by the travelosity agent advising the hotel is refusing. He was rude and ignored me multiple times. He also argued that it was not black mold on the shower head because they just passed their inspection. Im not kidding! Luckily i was able to recover half of what i spent from Travelocity but be warned people this place is NOTTTTTT even remotely close to the 8.4 rating. They clearly must have fabricated for themselves. Id say this place is more of a 3 out of 10 if i were to be generous.
2024년 3월에 1박 숙박함
답변 제공: Ak 님, 2024년 3월 24일
Dear Samantha,Thank you for taking the time to share your feedback about your recent stay with us. We deeply apologize for the numerous inconveniences and disappointments you experienced during your visit. Your comments are taken very seriously as we constantly strive to provide the best possible experience for our guests.First and foremost, we sincerely regret the state of the room you were assigned. Cleanliness and comfort are paramount to us, and it's disheartening to learn that we fell short in meeting these expectations. Rest assured, we are thoroughly investigating the issues you raised with our housekeeping and maintenance teams to ensure that such lapses are promptly addressed and rectified.Additionally, we are truly sorry for the lack of professionalism displayed by our staff member. Your description of their behavior is unacceptable and does not align with the level of service we aim to provide. We will be conducting retraining sessions to reinforce the importance of courteous and attentive customer service.Regarding the refund, we understand your frustration and apologize for any confusion or inconvenience caused. We will be reviewing our refund policies and procedures to ensure they are fair and transparent for all guests.Your feedback is invaluable to us as it helps us identify areas for improvement and take corrective actions. Please know that we are committed to regaining your trust and would welcome the opportunity to make it right for you in the future. Should you choose to give us another chance, please reach out to us directly, and we will ensure your next stay exceeds your expectations.Once again, we apologize for the shortcomings you experienced, and we appreciate your patience and understanding.Warm regards,

6/10 - 괜찮아요

Jane

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Richard

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 1박 숙박함
답변 제공: ak 님, 2024년 3월 22일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Eric

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Low wend motel with cheap materials, etc., but fair price. OK for a one night, no frills stay at a fair price.
2024년 3월에 1박 숙박함
답변 제공: ak 님, 2024년 3월 22일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Michelle

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Urine stains on the mattress and covers unsafe environment people breaking in next door with a coat hanger....!!!! Disgusting
2024년 2월에 1박 숙박함
답변 제공: ak 님, 2024년 2월 12일
We apologize for the unacceptable conditions you encountered during your stay. Rest assured, we take these matters seriously and are addressing them promptly. Your feedback helps us improve, and we're committed to ensuring a safe and comfortable environment for all our guests. Thank you for bringing this to our attention.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, warm efficient room. Bed was comfortable. The staff was courteous and accommodating despite my late arrival,
2024년 2월에 1박 숙박함
답변 제공: ak 님, 2024년 3월 6일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Private place
2024년 1월에 1박 숙박함
답변 제공: ak 님, 2024년 3월 6일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

J

2024년 1월에 1박 숙박함
답변 제공: ak 님, 2024년 3월 22일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

WILLIAM

2024년 1월에 1박 숙박함
답변 제공: ak 님, 2024년 3월 22일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are clean and quiet staff/owners are nice
2024년 1월에 1박 숙박함
답변 제공: ak 님, 2024년 3월 6일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Alan

2024년 1월에 1박 숙박함
답변 제공: ak 님, 2024년 3월 6일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad at all
It was better than most. It was rated as a two-star I would give it more
2024년 1월에 1박 숙박함
답변 제공: ak 님, 2024년 1월 19일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Suzanne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rude
The employees at the front desk are extremely curt and condescending. They really need training on customer service.
2023년 12월에 3박 숙박함
답변 제공: ak 님, 2024년 1월 19일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: ak 님, 2024년 1월 19일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Pinto,

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: ak 님, 2024년 1월 19일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Demi

가족 여행
Excelent
2023년 12월에 4박 숙박함
답변 제공: ak 님, 2024년 1월 19일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

janet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I grew up in Cheshire so when I traveled back from SC, I wanted someplace that I was familiar with. So many hotels have become permanent residences and I have felt unsafe due to the conditions and clientele. Not an insult to anyone, but as a woman traveling alone these things are important. I was very pleased with Welcome Inn. The rooms could stand an update, but they were spotless, and the front desk and staff were very helpful. There are options for dining and shopping on RT 10 so it is convenient for shopping.
2023년 12월에 3박 숙박함
답변 제공: ak 님, 2024년 1월 19일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Kathleen

답변 제공: ak 님, 2024년 1월 19일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Virna Lisa

2023년 11월에 1박 숙박함
답변 제공: ak 님, 2024년 1월 19일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스
Very pleasant average property. Quiet, good hot water and hv/ac, comfortable bed. A nice touch is the “ring doorbell”-style door peephole is a nice touch.wi-fi a bit slow. Large flat-screen tv. Freezer and fridge both chilled well. Management is thinking about their guests.Plenty of parking in total, but a spot close to your unit may not be available.
2023년 11월에 4박 숙박함
답변 제공: ak 님, 2024년 1월 19일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: ak 님, 2023년 11월 23일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Return Visit, Still Nice
I had stayed at the Cheshire Welcome Inn before, and liked it, so I went back there for an 'overnight' during a long October road trip to New England. As my schedule was a bit uncertain, given stops and drive times, it turned out I arrived around midnight the Saturday night I stayed this time. No worries. The staff at reception was friendly and welcoming, and I checked in quickly. The room was clean and big bed comfy as before, and I liked being able to park my car just outside my front door. Viva vintage motels that have been nicely renovated, like Cheshire Welcome Inn! Was able to get Sunday morning takeout at a nearby McD's (lots of food places around), and return to finish packing and loading my vehicle, between raindrops. Then safely on my way for the final leg home. I once again enjoyed my stay at Cheshire Welcome Inn, Convenient for me on travel to Connecticut. Will return. Thank you!
2023년 10월에 1박 숙박함
답변 제공: ak 님, 2023년 11월 23일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: ak 님, 2023년 11월 14일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: ak 님, 2023년 11월 14일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

VishalKumar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 11월에 1박 숙박함
답변 제공: ak 님, 2023년 11월 14일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

David A.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great family that operates this property!
2023년 11월에 3박 숙박함
답변 제공: ak 님, 2023년 11월 14일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff /owners are very nice Rooms are clean and comfortable
2023년 11월에 1박 숙박함
답변 제공: ak 님, 2023년 11월 5일
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Carla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A comfy stay
No frills but amazing stay! Near plenty of food, great staff, and comfy.
2023년 10월에 1박 숙박함
답변 제공: ak 님, 2023년 11월 3일
Thankyou

10/10 - 훌륭해요

PETER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed at Cheshire Welcome Inn twice now, and both times, the rooms have been IMMACULATE. I am pretty sure I have never stayed in a hotel that was cleaner than at this place. This is all the more remarkable to me because the property itself is quite dated - I'd guess mid-to-late 1950s - so you would expect some leftover grime after all those years. But no, it seems they clean this place assiduously. The rooms are small and basic, but the mattresses are new and the pillows are soft and comfortable. Overall excellent value for money, especially for Connecticut where hotel rooms (and everything else) run very expensive. It's a few miles away from the major highways, but worth the trip.
2023년 10월에 1박 숙박함
답변 제공: ak 님, 2023년 10월 27일
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Nancy

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to restaurants
2023년 10월에 1박 숙박함
답변 제공: ak 님, 2023년 10월 27일
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

6/10 - 괜찮아요

david

좋아요: 청결 상태, 직원 및 서비스
Stayed on the lower level. I could hear the person running the shower very loud. I can hear them walking upsteers noisy woke me up in the night
2023년 10월에 1박 숙박함
답변 제공: ak 님, 2023년 10월 27일
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: ak 님, 2023년 10월 27일
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the cleaning staff. They turn your bed down every day.
2023년 10월에 1박 숙박함
답변 제공: ak 님, 2023년 10월 17일
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Karen

2023년 10월에 1박 숙박함
답변 제공: ak 님, 2023년 11월 14일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Brad

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 4박 숙박함
답변 제공: ak 님, 2023년 10월 18일
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Dayna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The motel is convenient, clean, safe, and walking distance to many dining options.
2023년 10월에 1박 숙박함
답변 제공: ak 님, 2023년 10월 17일
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service
2023년 9월에 1박 숙박함
답변 제공: ak 님, 2023년 10월 13일
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is clean and close to my daughters college
2023년 10월에 1박 숙박함
답변 제공: ak 님, 2023년 10월 27일
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

8/10 - 좋아요

TROY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place to stay. Would definitely recommend it.
2023년 10월에 1박 숙박함
답변 제공: ak 님, 2023년 10월 13일
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Kathleen 님, FRANKLIN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy friendly check in. Clean, quiet
2023년 10월에 1박 숙박함
답변 제공: ak 님, 2023년 10월 13일
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Chris

가족 여행
좋아요: 직원 및 서비스
Very basic property and they do it well. Just here for a weekend at quinnipiac and it’s perfect. Bed and clean room and decent price. Close to campus. Would definetly recommend as a basic economy location with a very friendly staff
2023년 10월에 1박 숙박함
답변 제공: ak 님, 2023년 10월 13일
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager

6/10 - 괜찮아요

david

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like the checking process. I wish that they have somebody there.
2023년 10월에 1박 숙박함
답변 제공: ak 님, 2023년 10월 13일
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely, Hotel Manager