로비

호텔 펠릭스 리버 노스/매그니피션트 마일 여행 후기

4 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1018개 이용 후기 중 420개" "
평점 8 - 좋아요. 1018개 이용 후기 중 266개" "
평점 6 - 괜찮아요. 1018개 이용 후기 중 176개" "
평점 4 - 별로예요. 1018개 이용 후기 중 84개" "
평점 2 - 너무 별로예요. 1018개 이용 후기 중 72개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Euijin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Hotel Felix Chicago 님, 2023년 5월 1일
Euijin thank you so much for your review! We hope to see you again in the future at the Hotel Felix!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 편의 시설/서비스
2019년 9월에 2박 숙박함
답변 제공: Hotel Felix 님, 2019년 10월 8일
Thank you for staying with us!

4/10 - 별로예요

BONGHWAN

별로예요: 직원 및 서비스
2019년 8월에 4박 숙박함
답변 제공: Hotel Felix 님, 2019년 8월 27일
Thank you for staying with us!

10/10 - 훌륭해요

Kieaira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jorge

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good place to stay
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Lilia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a great time here. The place was very clean and convenient.
2024년 3월에 5박 숙박함

8/10 - 좋아요

Elaina

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We ran into issues the first two rooms we were in, the first one the prior guests left some things on the wall that was only visible when the sun was on it (so it makes sense the cleaning staff didn’t see it that’s okay!) so instead of just cleaning it up (which they did don’t worry) they were kind enough to move us to another room and that second room the prior guest smoked cigarettes in so we called to the front desk to make sure we wouldn’t get charged for that since it’s non smoking room they ensured us we wouldn’t and moved us to another one where we had no issues at all. Despite the issues that were out of their control they were amazing! Sara was the front desk employee who helped up and she was 10/10 amazing at her job she was so sweet and made us feel so much better about the situation as we felt bad complaining since it’s not in our nature. Sara made everything so much better we Stan sara
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Miss

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Columba

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If I’m ever in Chicago again would definitely stay at this hotel again. Everything was walking distance in which I recommend doing instead of driving as parking seems to be a nightmare. However, I should have read more into these hidden fees, “Starting January 1st 2022, a daily urban fee of $22.00 , will be added to all reservations in addition to your current nightly rate.” So, makes me question if I got a deal through Expedia when in the end had to pay an extra $100. Overall, lovely hotel and staff.
2024년 3월에 4박 숙박함
답변 제공: Sarah Jane 님, 2024년 3월 25일
Thank you so much for sharing your positive experience! It's fantastic to hear that you had a great experience at our property and found our location to be convenient! We hope to have the pleasure of hosting you again in the future and recommend booking directly with our hotel website to avoid any "hidden fees".

8/10 - 좋아요

Lavar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
None
2024년 3월에 2박 숙박함
답변 제공: Sarah Jane 님, 2024년 3월 25일
We appreciate you taking the time to review your previous stay with us and would be thrilled to welcome you back for another enjoyable stay. If there's anything specific you loved about your experience or any suggestions you have for improvement, please feel free to share. We look forward to hosting you again!

10/10 - 훌륭해요

Mackenzie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
perfect location and very friendly staff
2024년 3월에 2박 숙박함
답변 제공: Sarah Jane 님, 2024년 3월 25일
Thank you so much for sharing your positive experience! We're thrilled to hear that you found our location perfect and that our staff were friendly. Providing a welcoming and pleasant stay for our guests is always our top priority. We hope to have the pleasure of hosting you again in the future.

4/10 - 별로예요

Gui Ying

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed there for a night. The smell is not clean, but the most intolerant aspect is the sink in the toilet- I could not even put my hands under the tap because of the design, the drainage was blocked.
2024년 3월에 1박 숙박함
답변 제공: Sarah Jane 님, 2024년 3월 25일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry to hear that we weren't able to provide you with the stay that we strive for. If you have any additional feedback on anything we could have done better, we would love to hear it! We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 - 별로예요

TONI ANN

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and dirty rooms
2024년 3월에 4박 숙박함
답변 제공: Sarah Jane 님, 2024년 3월 25일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 - 훌륭해요

Mikayla

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel Felix was a wonderful choice for the holiday weekend! It was very clean, the staff were pleasant, and it was an overall very calm environment.
2024년 3월에 2박 숙박함
답변 제공: Sarah Jane 님, 2024년 3월 20일
Thank you for choosing our hotel for The St. Patrick's day weekend and for sharing your positive experience with the world. Your perfect score review is a testament to our hard work, and we are truly grateful for your support. We look forward to the opportunity to welcome you back in the future. Please don't hesitate to reach out if you have any special requests or if there's anything we can do to make your next stay even more memorable.

2/10 - 너무 별로예요

shvyia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Sarah Jane 님, 2024년 3월 20일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. I'm sorry to hear your stay was less than ideal. We will take your score under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

8/10 - 좋아요

Nathalia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buena atención y limpieza, es accesible caminando cerca a muchas cosas. Difícil para parquear si no se tiene la app
2024년 3월에 1박 숙박함
답변 제공: Sarah Jane 님, 2024년 3월 11일
We appreciate you taking the time to review your previous stay with us and would be thrilled to welcome you back for another enjoyable stay. If there's anything specific you loved about your experience or any suggestions you have for improvement, please feel free to share. We look forward to hosting you again!

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location Great staff There was nothing for you not to like I'll be back
2024년 3월에 2박 숙박함
답변 제공: Kylie Lebron 님, 2024년 3월 10일
Thank you for taking the time to share your feedback! We're so happy to see you enjoyed your stay. We look forward to hosting you again soon.

10/10 - 훌륭해요

Rika

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and convenient
2024년 3월에 2박 숙박함
답변 제공: Kylie Lebron 님, 2024년 3월 9일
Thank you for sharing your feedback. We hope to welcome you again in the near future!

6/10 - 괜찮아요

Keshia 님, St. Louis

좋아요: 청결 상태, 직원 및 서비스
The rooms are very small . This hotel is good for a short night in case of there is a flight to catch the next day . I wouldn’t recommend this hotel for a long stay because the room is very small like a tiny studio .
2024년 3월에 1박 숙박함
답변 제공: Hotel Felix 님, 2024년 3월 5일
Thank you for your feedback!

10/10 - 훌륭해요

Hillary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotel Felix 님, 2024년 3월 6일
Hillary thank you for your great review!

10/10 - 훌륭해요

Camila Jazmin Parola

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the hotel is absolutely pretty and the stuff was really nice.. comfortable beds, clean. they have coffee and fruits for breakfast for free, nice area around, a lot of food options.
2024년 3월에 2박 숙박함
답변 제공: Kylie Lebron 님, 2024년 3월 3일
Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback and glad to see you had an enjoyable visit. We hope to welcome you back soon!

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing everything was awesome just found my getaway spot for weekends
2024년 3월에 2박 숙박함
답변 제공: Kylie Lebron 님, 2024년 3월 3일
Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback and glad to see you had an enjoyable visit. We hope to welcome you back soon!

8/10 - 좋아요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is ok
2024년 3월에 1박 숙박함
답변 제공: Kylie Lebron 님, 2024년 3월 3일
Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback. We hope to welcome you back soon!

8/10 - 좋아요

Alberlie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Kylie Lebron 님, 2024년 3월 3일
Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback and glad to see you had an enjoyable visit. We hope to welcome you back soon!

10/10 - 훌륭해요

Sharae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient and close
2024년 2월에 1박 숙박함
답변 제공: Kylie Lebron 님, 2024년 3월 3일
Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback and glad to see you had an enjoyable visit. We hope to welcome you back soon!

4/10 - 별로예요

Janelle

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: Kylie Lebron 님, 2024년 3월 4일
Thank you for choosing Hotel Felix. We're sorry to see your stay was less than enjoyable. We hope to welcome you again to exceed your expectations.

10/10 - 훌륭해요

Nursultan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2023년 12월에 1박 숙박함
답변 제공: Kylie Lebron 님, 2024년 3월 3일
Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback and glad to see you had an enjoyable visit. We hope to welcome you back soon!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very centrally located. Great rest
2024년 2월에 1박 숙박함
답변 제공: Kylie Lebron 님, 2024년 3월 3일
Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback and glad to see you had an enjoyable visit. We hope to welcome you back soon!

8/10 - 좋아요

Lap

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was ok. Heat did not work
2024년 2월에 2박 숙박함
답변 제공: Kylie Lebron 님, 2024년 3월 3일
Thank you for choosing Hotel Felix. We appreciate you taking the time to share your feedback. We apologize the heat was not working during your visit, I have forwarded this concern to our engineering department to ensure this is addressed immediately.

10/10 - 훌륭해요

Martin

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Kylie Lebron 님, 2024년 2월 18일
Thank you for taking the time to share your feedback. We hope to welcome you back soon!

10/10 - 훌륭해요

Thomas eugene

단체 여행
Bar area could stay opened a little later
2024년 2월에 1박 숙박함
답변 제공: Kylie Lebron 님, 2024년 2월 18일
Thank you for taking the time to share your feedback. We hope to welcome you back soon!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s cheap for what it is. The complimentary early check in was awesome.
2024년 2월에 1박 숙박함
답변 제공: Kylie Lebron 님, 2024년 2월 18일
Thank you for taking the time to share your feedback. We hope to welcome you back soon!

4/10 - 별로예요

Ayman

출장 여행
별로예요: 직원 및 서비스
No view out the windows, no onsite parking, extremely small room with only a couple feet around the bed.
2023년 12월에 1박 숙박함
답변 제공: Hotel Felix 님, 2024년 2월 20일
Thank you for taking the time out of your day to fill out our online survey. We apologize that your stay was not as enjoyable as intended. If you would like please contact the hotel directly so we can hopefully make it up to you.

8/10 - 좋아요

Brijesh

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Sarah Jane 님, 2024년 2월 12일
We appreciate you taking the time to review your previous stay with us and would be thrilled to welcome you back for another enjoyable stay. If there's anything specific you loved about your experience or any suggestions you have for improvement, please feel free to share. We look forward to hosting you again!

10/10 - 훌륭해요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved our stay. Staff was extremely friendly and efficient!
2024년 2월에 1박 숙박함
답변 제공: Sarah Jane 님, 2024년 2월 12일
Thank you so much for sharing your positive experience! We're thrilled to hear that you loved your stay with us, and that our staff were friendly and efficient. Providing a welcoming and pleasant stay for our guests is always our top priority. We hope to have the pleasure of hosting you again in the future.

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice place to stay for work. basic but affordable.
2024년 2월에 3박 숙박함
답변 제공: Kylie Lebron 님, 2024년 2월 16일
Thank you for taking the time to share your feedback. We hope to welcome you back soon!

10/10 - 훌륭해요

Darnell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good polite clean
2024년 2월에 1박 숙박함
답변 제공: Sarah Jane 님, 2024년 2월 12일
Thank you so much for sharing your positive experience! We're thrilled to hear that you found our establishment clean and comfortable, and that our staff were polite. Providing a pleasant stay for our guests is always our top priority. We hope to have the pleasure of hosting you again in the future.

4/10 - 별로예요

John 님, Chicago

I stayed for two nights. I was not made aware that cleaning the room with new towels needed to be requested.
2024년 2월에 2박 숙박함
답변 제공: Kylie Lebron 님, 2024년 2월 6일
Thank you for sharing your feedback. We do apologize our housekeeping service policy was not communicated at check in. We will be sure this gets address to let all our guests know of our policy. We hope we can welcome you again soon.

10/10 - 훌륭해요

Edgar

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great location close to everything
2024년 1월에 3박 숙박함
답변 제공: Kylie Lebron 님, 2024년 2월 6일
Thank you for your feedback. We hope to welcome you back soon!

8/10 - 좋아요

Michael 님, ZUTPHEN

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The location made that I choose for Hotel Felix River North. Second reason was the price. It was good and functional for my stay. If I had to mention a suggestion to improve, it would be addiing one or more facilities: they offer non! no restaurant, no breakfast, no bar, no spa, no office space. OK, they have a tiny little space which looks like a bar, but nobody serves there (I tried a couple of times!), so that is more a piece of art than an actual bar. For the rest, as mentioned: OK. Public transport was nearby, just around the corner an Irish pub and some restaurants at close distance. I would use this hotel again for my next stay in Chicago.
2024년 1월에 2박 숙박함
답변 제공: Sarah Jane 님, 2024년 1월 29일
Thank you so much for taking the time to share your experience. We're delighted to hear that you enjoyed the location of the hotel and price of the stay. We appreciate your suggestions and are excited to be opening a restaurant and undergoing renovation in the near future. We would be thrilled to welcome you back for another enjoyable stay. If you have any specific feedback or if there's anything else we can do to make your future visits even better, please feel free to share.

10/10 - 훌륭해요

Nelsi 님, detroit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
My only concern was the breakfast.
2023년 12월에 1박 숙박함
답변 제공: Kylie Lebron 님, 2024년 1월 27일
Thank you for your feedback. We hope to welcome you back soon.

6/10 - 괜찮아요

Sean 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great area around the hotel. Walking distance to good restaurants and shopping. Room was small but perfect for me. Room HVAC system was noisy and lacked humidity. Dried out my skin and nostrils pretty fast!
2024년 1월에 3박 숙박함
답변 제공: Sarah Jane 님, 2024년 1월 27일
Thank you for taking a moment to share your experience. While I am happy to hear you enjoyed the location of our hotel, it does appear there was some opportunity for improvement. If you have any additional comments that would help us improve our overall experience, we would love to hear the feedback! Thank you again for your time and we hope you will consider staying with us in the future.

10/10 - 훌륭해요

Yoshiko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Every time I come to hotel I am treated great.
2024년 1월에 2박 숙박함
답변 제공: Kylie Lebron 님, 2024년 1월 27일
Thank you for sharing your feedback. We hope to welcome you back soon!

8/10 - 좋아요

Nancy

2024년 1월에 1박 숙박함
답변 제공: Sarah Jane 님, 2024년 3월 20일
We appreciate you taking the time to review your previous stay with us and would be thrilled to welcome you back for another enjoyable stay. If there's anything specific you loved about your experience or any suggestions you have for improvement, please feel free to share. We look forward to hosting you again!

6/10 - 괜찮아요

Rosie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed wasn’t very comfortable, the blankets just felt like a sheet. The toilet was somewhat broken. I was just hoping staying downtown Chicago it would be a more luxurious feeling.
2024년 1월에 1박 숙박함
답변 제공: Sarah Jane 님, 2024년 1월 27일
Thank you for taking the time to share your experience about your recent stay at our hotel. We appreciate your feedback and we're very sorry to hear that we weren't able to provide you with the comfortable stay that we strive for. If you have any additional feedback on anything we could have done better, we would love to hear it! We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 - 훌륭해요

Craig

2024년 1월에 3박 숙박함
답변 제공: Sarah Jane 님, 2024년 3월 20일
Thank you for the outstanding 5-star review! We are delighted that you had such a wonderful experience with us. If you have any specific feedback or if there's anything else we can do to make your future visits even better, please feel free to share. We look forward to serving you again in the future!

8/10 - 좋아요

Emay

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Kylie Lebron 님, 2024년 1월 24일
Thank you for your feedback. We hope to welcome you back soon!

2/10 - 너무 별로예요

Brandee

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was no hot water in the shower. When I informed the front desk, all I got was a sorry. You could hear everything your neighbors said and did.
2024년 1월에 1박 숙박함
답변 제공: Sarah Jane 님, 2024년 1월 25일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry to hear that we weren't able to provide you with the stay that we strive for. If you have any additional feedback on anything we could have done better, we would love to hear it! We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

2/10 - 너무 별로예요

Joshua

별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Kylie Lebron 님, 2024년 1월 24일
Thank you for sharing your feedback. We are sorry to hear you did not have an enjoyable stay with us. We hope we have another opportunity to welcome you back and make your next visit memorable.

10/10 - 훌륭해요

Michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kylie Lebron 님, 2024년 1월 24일
Thank you for sharing your feedback, we hope to welcome you back soon!