Dear Hyun Ji, Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Banyan Tree Team

Dear Hwayoun, Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible. Best regards, Banyan Tree Team

Dear KYUOHO,Thank you for sharing your experience. We appreciate your feedback on our villa and pool. We apologize for any lapse in service regarding the beach chair. Rest assured, we'll address this issue promptly and reinforce our service standards. We hope to welcome you back for an improved and delightful stay.Best Regards,Banyan Tree Team

Dear Jaeyoung, Thank you for choosing Banyan Tree Phuket and sharing your extraordinary experience! We're honored to have created lasting memories for you with our friendly service, rejuvenating spa massage, and world-class breakfast. Your heartfelt appreciation inspires us to continue delivering exceptional hospitality. We look forward to welcoming you back for another memorable stay. Thank you for your kind words and for making us a part of your cherished travel memories. Safe travels until we meet again at Banyan Tree Phuket!Best regards,Banyan Tree Team

Dear Munhi,Thank you very much for your ten-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.

Dear Hasong,Thank you very much for your ten-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.

Dear Minsu,Thank you for your feedback regarding our resort. We continually strive to enhance the guest experience for all age groups, and your input helps us better understand our guests' preferences. We hope to have the opportunity to welcome you back and provide you with an enjoyable stay in the future.Best regards,

Dear Jae Won,Thank you so much for your glowing review! We're thrilled to hear that your stay with us lived up to your expectations. It's wonderful to know that our friendly staff, exceptional service, and delicious food made your experience fantastic. We can't wait to welcome you back on your next visit, and we're grateful for your kind words and the perfect 10 rating!Best regards,

Dear Hyun Wook Thank you again for selecting Banyan Tree Phuket as your accommodation and for sharing your feedback. We look forward to the chance to welcome you back soon and provide you with another unforgettable stay.

We appreciate your review for us. It is honored that you choose us for your vacation. We look forward to welcoming you to Banyan Tree Phuket again.

Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.

Thank you so much for your 5 stars review. We truly appreciate it. We wish to welcome you to our hotel again for your next vacation.

당신이 우리와 함께 머물게되어 영광입니다. 우리는 당신이 즐거운 휴가를 보내고 곧 당신을 만날 수 있기를 바랍니다.

We appreciate your review for us. It is honored that you choose us for your vacation. We look forward to welcoming you to Banyan Tree Phuket again.

Dear dongoh,Thank you for your recent stay with Banyan Tree Phuket and sharing your 10 scores rating, highlighting the facilities and our attentive and friendly staffs. We look forward to welcoming you back soon. Best regards,Phattaraporn NontamitExperience Manager

Thank you for your 10 score rating and kind review!

Thank you very much for your 10 score rating !

Dear Eric, Thank you for your comments and we are looking forward to welcoming you again soon! Warm regards,

Thank you for your 5 out of 5 review!

Dear Valued guest, Thank you for taking the time to provide us the candid review and for allowing us to host you on your second visit. I am disappointed to note that your recent stay was not as perfect as it should be. Please be assured that the challenges you mentioned have been ironed out. We really hope to have an opportunity to service you again. Warm regards,

Thank you for sharing your 5 star review!

Thank you for your 10 out of 10 review!

Thank you for your 5 star review!

Dear SANGBUM, Thank you for your 5-star feedback. There is no greater pleaasure than welcome you back. Warm regards, Sriram Kailasam

We highly appreciate your 10 out of 10 rating! We look forward to welcoming you back to Banyan Tree Phuket!

Thank you for givins us a 10! We look forward to welcoming you back to Banyan Tree Phuket!

Thank you for your 5star review and its great to see you had some healing time. We look forward to welcoming you back to Banyan Tree Phuket!

Dear Young kyun, It was a pleasure to have you with us on your recent holidays and we highly appreciate your time to write a 5-star review. We are pleased to learn that our delectable breakfast created by our culinary team has met you expectations and are delighted that our service excellence from the hospitality team has been delivered throughout your stay. Hope that we will have a great opportunity to extend another excellent experience to you and the whole family again on your next visit. Warm regards, Sriram Kailasam Area General Manager

Thank you for your 10 star review!

Dear JUEUN, Thank you for letting us host you on your recent stay and for leaving us your fabulous review. I appreciate you highlighting our beautiful facilities, tasteful cuisine and especially our nicest service associates. We are looking forward to making your next visit be an excellent one again. Warm regards, Sriram Kailasam Area General Manager

Thank you for taking time to leave us the survey.

Thank you for highly rating us in all aspects of your recent holidays with us at Banyan Tree Phuket

Dear YOUNG SEOK, Thank you for sharing your review on this travel forum. We can't wait to welcome you again in the next too distant future. Warm regards,

Thank you for taking time to rate us on this travel forum.

Dear Namkwon, Thanks for the kind review. There is no greater pleasure than to welcome our guests back.

Dear UN SAM, Thank you for having stayed at Banyan Tree Phuket and for taking the time to rank us. I am disappointed that our marks did not meet your expectations and it would be much appreciated if you may be able to let us know your areas of concern through the resort's genera email address. Hope this one time less pleasant experience will not tarnish your return visit to Banyan Tree Phuket. Best regards, Sriram Kailasam General Manager

Dear Jeannie, Thanks for the kind review. Appreciate you bringing this issue to our notice and you can rest assured, we will attend to it right away. There is no greater pleasure than to welcome our guests back.

Dear JONGDAE, First of all, thank you for your kind review . I am glad to read that there were many aspects of your stay that were very enjoyable from our location, the morning breakfast and to your private in-villa dining. I am sorry to hear of your spa experience and hope this does not mar your future visits, we hope you return soon so you can repeat the enjoyable times and to ensure you will get a rejuvenated spa session you deserve. Best regards, Sriram Kailasam General Manager

Dear MYUNG HYUN, Thank you for your brief and kind review. Glad to hear that you enjoyed your private pool villa and that the service was up to your standard which is what Banyan Tree Phuket aspire for each guests. Thank you and we look forward to having you visit us again. Best Regards, Sriram Kailasam

Dear Valued Guest, I am glad to see that you gave your recent stay a full score. Thank you very much for your visit to this Sanctuary for the Senses. Hopefully we will be given another opportunity to host you in the near future. Sincerely, Sriram Kailasam General Manager

Dear jongho, Your review serves as tremendous inspiration for all of us to strive for your best experience. We are grateful for your compliments and it is always our goal to delight our guest with memorable experiences and exceptional value for money. Look forward to exceeding your expectations. Sincerely, Sriram Kailasam General Manager

친애하는 게스트분께, 저희 반얀트리를 지원해주시고 푸켓에서 모실 수 있었어서 영광이였습니다. 저희 호텔 빌라와 아침 식사가 게스트 분의 마음을 사로잡지 못하여서 유감스러울 뿐 입니다. 혹시 괜찮으시다면 저희 혹은 고객 분의 아침식사 경험이 더 나아질 수 있을지 음식의 종류, 서비스, 음식의 질 혹은 분위기 어느 부분에 개선이 필요한지 당신의 의견을 알려주시면 감사하겠습니다. 저희 아침식사는 대체적으로 높고 긍정적인 리뷰를 받고있습니다. 하지만 정말 중요한 식사이기 때문에 당신의 기대하셨던 부분을 듣고 저희 팀과 협엽하여 경험을 개선할 수 있도록 하고 싶습니다. 괜찮으시다면 저희에게 두번째 기회주시고 다시 한번 이곳에 머무신다면 개인적으로 신경을 써 드리겠습니다. 진심으로, Sriram Kailasam General Manager

소중한 게스트 분께, 당신의 귀중한 피드백에 감사하며 이번 사항에 대하여 더 깊게 어떠한 일이 있었는지 알아볼 수 있었습니다. 가장 처음으로 이번 일이 생긴 것에 대하여 진심된 사과를 드리고 싶습니다. 이번 일에서 200 타이바트(미화 5 달러)가 고객의 상호작용과 개인의 인식을 흐리게 할 수 있다는 것도 이해할 수 있습니다. 주어진 정보에 의하여 그녀의 수퍼바이저(이미 어떤 일이 있었는지 알고 있는)와 이번 사항에 대하여 의논하였고 다음번에는 이런 부주의한 실수가 일어나지 않도록 더욱 조심할 것 입니다. 게스트분의 체크 아웃을 도와준 동료 분은 이미 이 회사에서 이십 년 이상을 일하여 왔고 계산원으로서의 역할을 정직하게 오랫동안 해오신 분입니다. 개인적으로 그녀를 아는 동료로써 그 실수가 고의가 아니였다고 말씀드릴 수 있습니다. 이 사항에 관계되는 동료 분은 일어난 실수에 대하여 깊이 뉘우치고 고객님이 떠나시기 전에 실수한 부분을 고쳤습니다. 저희는 이번 일이 당신의 리조트와 서비스에 대한 인식을 변색시킨 것에 유감스럽게 생각합니다. 다시 한번 게스트로 모실 수 있는 기회를 주시면 저희의 믿을 수 있는 환대를 보여 드리겠습니다. 진심으로 Sriram Kailasam. 총 지배인

Dear Valued Guest, Thank you for leaving us high ratings. We are so grateful for kind review. May all the positive memories from this holiday stay with you forever. Thank you so much for your visit and we look forward to hosting you again. Sincerely, Sriram Kailasam General Manager

Dear Valued Guest, Thank you for choosing Banyan Tree Phuket as your preferred resort. We greatly appreciate your patronage and your gracious review. It gave us pleasure to see how much you have enjoyed a heavenly rest and relaxation synonymous with “Sanctuary for the Senses”. Hopefully, we will be given more opportunities to create a wonderful experience for you in the future. Sincerely, Sriram Kailasam General Manager

Dear Valued Guest, We are more than pleased to have offered you another blissful stay. Your invaluable loyalty is highly appreciated and only motivated us to keep doing our best for the guests. Thank you for helping fellow travelers to have more idea about our resort. I am so glad that you were delighted by the well-manicured tropical background with all leisure facilities you may desire for a relaxing vacation. My team and I look forward to seeing you time and time again. Sincerely, Sriram Kailasam General Manager

Dear Valued Guest, We greatly appreciate you choosing Banyan Tree Phuket as your resort of choice. Thank you for the perfect scores. We are pleased to note that you enjoyed the stay in every way. We hope for another opportunity to be able to host you. Sincerely, Sriram Kailasam General Manager

Dear Valued Guest, Thank you for taking the time to share your thoughts and opinion. The valuable feedback from our guests are essential to our success. We are certainly thrilled to read of your fantastic holiday. Thank you for letting us know that you liked our attractive offerings during this season. We look forward to welcoming you back time and time again and hope that you will have a chance to stay a little longer as there are definitely much more for you to discover and indulge yourself. Sincerely, Sriram Kailasam General Manager