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"Very nice place to stay with an incredible view to the ocean. We a a ae "

"This is definitely NOT a five-star hotel. They should lower their rating system. The room, carpet and bathroom is outdated. Plus they charge for the fitness gym and the sauna. I was shocked that 5 star hotel does not provide a free gym access. Also as a Expedia platinum member, they give you free welcome drink but it's only for take out. I asked the coffee shop employee if I could sit down and drink my coffee, and she said "No". She said I cannot sit down and drink my coffee, I can only take it out. Another thing during the check in, I asked if I could use the spa that's attached to hotel. The front person said just tell the spa your room number. I thought it was included because she did not mentioned the price, and it turned out you get a discount price not free. Overall the service, amenities and cleanness is not met with my expectation. If it was 4 or 3 star hotel I would understand but not when it's promoted for 5 star."

"It was Clean room Convenient Parking"

"The breakfast menu was really delicious. The room and all amenities were really clean. All the staff from check-in to those cleaning the rooms were all super nice. The location is also really convenient."

"Everything excellent!!! Will visit soon again "

"Hot water is not working properly."

"The staff at the hotel are very friendly and helpful."

"Just a very average hotel. Good value for the money. I chose this over the Shilla Stay which is right next door thinking that Shilla was carpeted and Lotte was hardwood floors. Lotte was also carpeted and very old carpet if i may add. Anyways, you get what you pay for."

"Shower water wasn’t very hot "