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햄프턴 인 & 스위트 신시내티-다운타운 여행 후기

2.5 out of 5
햄프턴 인 & 스위트 신시내티-다운타운
617 Vine Street, Suite A, Cincinnati, OH

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 416개" "
평점 8 - 좋아요. 1003개 이용 후기 중 290개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 141개" "
평점 4 - 별로예요. 1003개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 82개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

ChangSun

2021년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: Cs 님, 2020년 3월 20일
Thanks

8/10 - 좋아요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and spacious and the staff was amazing! The hotel just needs to work on polishing up around the entrance due to this is a beautiful old building that used to be the Cincinnati enquirer. We really enjoyed our stay and will stay again
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Darrell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff. Treated us very well. Perfect location. LOVE this place.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay!
2024년 5월에 1박 숙박함

4/10 - 별로예요

Katie 님, Green Bay

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The TV / internet didn’t work. The breakfast was below average. The valet was not a quick and easy process. The staff was friendly but didn’t offer much help. When calling from the room with concerns, the line just rang and rang.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Dynaha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Genuinely love my stay here valet parking made it a bliss rooms were 10 out of 10 quiet clean can’t wait to go back!
2024년 5월에 2박 숙박함

8/10 - 좋아요

Heesook 님, Buena Park

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like this place but parking is not good.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Gregg

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The building is cool. The old Cincy Enquirer Building. Great restaurants within walking distance or easy Uber ride. Homeless situation isn’t good but you get that with any downtown.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a quick stop for us. Within walking distance of everything we wanted to see. Large clean rooms, continental breakfast in the morning to get you on your way. Would stay here again for sure.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Hard to find an Ice maker that worked. No safe or fridge in room. For what it cost, these should be included! Front desk was responsive to requests. There was a leak in the ceiling in the hallway.Homeless around hotel. Close to stadium and free city connector. Felt safe in the city.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Denelle

2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Sarah

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

Cora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Christy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were so pleasantly surprised with the size and quality of the room. But the best surprise was the kindness and attentiveness of every single staff member we encountered. Excellent stay!
2024년 4월에 2박 숙박함

8/10 - 좋아요

Aaron

2024년 4월에 4박 숙박함

8/10 - 좋아요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would stay again
2024년 4월에 2박 숙박함
답변 제공: Aspasia 님, 2024년 4월 29일
Thank you for your feedback!

2/10 - 너무 별로예요

Kenneth

2024년 4월에 1박 숙박함

8/10 - 좋아요

Owen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Non-valet parking was terrible. No instructions pre-arrival on how to park yourself. Garage next-door seemed most likely. "Guest parking" signs there presumably referred to Hampton guests. All elevators broken. Only saved from taking stairs to wrong level by another guest; no signs to Hampton. Front desk didn't seem to care.
2024년 4월에 3박 숙박함
답변 제공: Aspasia 님, 2024년 4월 29일
Thank you for your feedback! I am sorry for the inconvenience that the self-parking option gave you during your stay with us. I appreciate your feedback so I can share it with the garage management so they can help us improve in the future. We hope to have the opportunity to welcome you back!

4/10 - 별로예요

Deanna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible check in process! They didn’t know how to check me in. Could find my reservation. Lost 2 hours of my event at the Hard Rock.
2024년 4월에 1박 숙박함
답변 제공: Aspasia 님, 2024년 4월 18일
I wanted to reach out and not only thank you for your feedback, but to also apologize for the poor experience that you had while at our hotel. Without your feedback, we would not be able to improve. We hope to have the opportunity to welcome you back in the future to provide you with a much better experience.

10/10 - 훌륭해요

Heatther

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was wonderful.
2024년 4월에 1박 숙박함
답변 제공: Aspasia 님, 2024년 4월 18일
Thank you for your feedback!

4/10 - 별로예요

Jon

반려동물 동반 여행, 가족 여행
Was supposed to be pet friendly but nowhere close to take your dog. Park was not close . Parking garage no elevator worked . So I was very disappointed
2024년 4월에 1박 숙박함
답변 제공: Allison Feller 님, 2024년 4월 14일
Thank you for bringing your fur family with you and staying with us. We try to make the city life as comfortable as possible and apologize for the inconveniences you encountered.

8/10 - 좋아요

Rhonda

2024년 3월에 3박 숙박함
답변 제공: Aspasia 님, 2024년 4월 29일
Thank you for your feedback! We hope to have the opportunity to serve you again in the future.

10/10 - 훌륭해요

Carrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Aspasia 님, 2024년 4월 18일
Thank you for your feedback!

8/10 - 좋아요

Nichole

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, convenient location.
2024년 3월에 3박 숙박함
답변 제공: Aspasia 님, 2024년 3월 31일
Thank you for your feedback! We hope to have the opportunity to welcome you back very soon!

10/10 - 훌륭해요

Grace

2024년 2월에 3박 숙박함
답변 제공: Aspasia 님, 2024년 4월 18일
Thank you for your feedback!

8/10 - 좋아요

Albana

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We arrived by 6.30pm and it was difficult to find the reception. I had to ask around where the reception was and once I found it on the first floor, no one was there. Called on both side and finally someone came to help me check in. The overall experience was ok. the receptionist the next morning for the check out was nice and the guy on the valet parking was helpful.
2024년 3월에 1박 숙박함
답변 제공: Aspasia 님, 2024년 3월 23일
Thank you for your feedback!

10/10 - 훌륭해요

Christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing to complain about for the hotel itself besides be prepared to walk when arriving unless you’re doing valet. Parking garage was right around the corner and we never felt unsafe but PG elevator smelled strongly of urine (7th st). Room was very cozy. Breakfast was really good. Staff very nice.
2024년 3월에 1박 숙박함
답변 제공: Aspasia 님, 2024년 3월 23일
Thank you for your feedback! We hope to be able to welcome you back in the future!

6/10 - 괜찮아요

Bradley

2024년 3월에 1박 숙박함
답변 제공: Aspasia 님, 2024년 4월 18일
Thank you for your feedback!

10/10 - 훌륭해요

Alain J

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Huge room - very clean
2024년 2월에 1박 숙박함
답변 제공: Kari 님, 2024년 3월 4일
Thank you for the excellent review of your recent stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Yesenia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for Downtown Plans
Easy check-in and checkout, good central location, I was actually able to catch public transit to the airport after.
2024년 2월에 1박 숙박함
답변 제공: Kari 님, 2024년 2월 26일
Thank you for the excellent feedback regarding your recent stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Kari 님, 2024년 2월 21일
Thank you for the excellent rating!

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are amazing!! Thank you for a great stay!
2024년 1월에 1박 숙박함
답변 제공: Kari 님, 2024년 2월 16일
Thank you for the excellent feedback! We look forward to welcoming you back soon.

10/10 - 훌륭해요

katie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was pretty and spacious and the beds and pillows were super comfy! It was a relaxing night!
2024년 2월에 1박 숙박함
답변 제공: Kari 님, 2024년 2월 16일
Thank you for the excellent review of your recent stay! We look forward to welcoming you back soon.

8/10 - 좋아요

Cari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The building of hotel was really cool. The room was WONDERFUL! Jemar with valet was wonderful. Front entrance lady was extremely helpful & friendly. Need to know to use your key in elevator to get to room.
2024년 2월에 1박 숙박함
답변 제공: Kari 님, 2024년 2월 16일
Thank you for the great feedback! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in process was a breeze. Beds were comfortable and clean. The bathroom had some previous water damage but glad they did not think it was from us. Breakfast was less than par, with kielbasa like sausage instead of breakfast sausage and undercooked tots. Parking in the garage next door was surprisingly cheaper than estimated on the website, but you had to face going down stairs/elevator reaking of urine. This was a fine option for 1 night downtown.
2024년 1월에 1박 숙박함
답변 제공: Kari 님, 2024년 2월 9일
Thank you for the feedback regarding your recent stay! We sincerely apologize breakfast did not meet your standards. We will share your comments with our F&B team as a training opportunity. We look forward to welcoming you back when your travels return you to Cincinnati.

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Kari 님, 2024년 2월 9일
Thank you for the great rating!

10/10 - 훌륭해요

Nathen

2024년 1월에 1박 숙박함
답변 제공: Aspasia 님, 2024년 3월 23일
Thank you for your feedback!

10/10 - 훌륭해요

Kaylah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Valet Icicles
Everything was clean and the beds were very comfortable. No issues with service but we didn’t require any. Valet was prompt and helpful with bags and questions. I did feel awful for them because the room they worked in had no heat. But they didn’t complain.
2024년 1월에 1박 숙박함
답변 제공: Kari 님, 2024년 2월 9일
Thank you for the excellent feedback regarding your recent stay! We look forward to welcoming you back soon.

8/10 - 좋아요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a show at the Hard Rock Casino. The hotel was nice and close and an easy drive. We could have walked it, but it was so cold. Breakfast in the morning was great!!!
2024년 1월에 1박 숙박함
답변 제공: Kari 님, 2024년 2월 9일
Thank you for the great feedback! We look forward to welcoming you back soon.

10/10 - 훌륭해요

chandrasekaran bodicharla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2024년 1월에 2박 숙박함
답변 제공: Kari 님, 2024년 2월 9일
Thank you for the excellent rating!

8/10 - 좋아요

Ashley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Everything was great! Only issue was the door. Had to really slam it to close it and really push hard to get it open. Other than that, no complaints!
2024년 1월에 2박 숙박함
답변 제공: Kari 님, 2024년 2월 9일
Thank you for the great feedback! We'll have engineering take a look at the door & fix it. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Emily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly. Room was clean but hard to control the temperature. Location was fantastic. The breakfast not very good but was overall a good place to stay. I would stay there again.
2024년 1월에 1박 숙박함
답변 제공: Kari 님, 2024년 2월 9일
Thank you for the excellent rating & feedback on your recent stay! We look forward to welcoming you back soon.

8/10 - 좋아요

Melissa

좋아요: 직원 및 서비스
When we checked in the room we were given was locked from the inside. They said they were sending housekeepeing but never did. I went back to desk 2 times to alert them. Then asked for a did room . The room we received was nice and quiet. Also, when I went to alert the desk the third time there was another couple saying their room was also locked and inhabited!! How does this happen?? After we were set in another room , all was well .
2023년 12월에 2박 숙박함
답변 제공: Amanda Reynolds-Dual AGM 님, 2024년 1월 11일
Thank you for your recent stay at our hotel. We are sorry to hear that you experienced difficulties during your stay. We will take your issues into consideration as we work with our team on service standards. We hope you will consider staying with us in the future.

8/10 - 좋아요

Joyce

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn’t like the parking. You have to park in a parking garage that is to far away from entrance of the hotel. It's extremely difficult to manage your luggage, your children and do all that walking just to get to the hotel. If you are by yourself traveling it might be easier. But definitely not convenient. Especially when you have children.
2024년 1월에 1박 숙박함
답변 제공: Amanda Reynolds-Dual AGM 님, 2024년 1월 11일
Thank you for your recent stay at our hotel. We are sorry to hear that you experienced difficulties with the parking garage during your stay. We will take your concerns under advisement as we are constantly trying to improve our guest's experience. We hope you will consider staying with us in the future.

6/10 - 괜찮아요

Andrew

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel and room was clean, but room was not ready at check-in and no advanced notice from the hotel that there would be a delay. Many guests were in the hotel lobby waiting for nearly 3 hours to get access to their rooms. Communication from the hotel/management has an opportunity for improvement.
2023년 12월에 1박 숙박함
답변 제공: Amanda Reynolds-Dual AGM 님, 2024년 1월 11일
Thank you for your recent stay at our hotel. We are sorry to hear that you had difficulties during check it. We will take your feedback into consideration as we constantly strive to improve our guest experience. We hope you will consider staying with us in the future.

10/10 - 훌륭해요

Kip 님, Mason

2023년 12월에 1박 숙박함
답변 제공: Amanda Reynolds-Dual AGM 님, 2024년 1월 11일
Thank you for your recent stay at our hotel. We are glad you enjoyed yourself!

10/10 - 훌륭해요

Regina 님, Bloomington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kudos to Lawrence Carter. Best manager ever! I was charged for the room even though it was pre-paid and he was able to fix it in no time. A most valued employee in spades! And it made our stay great!
2023년 12월에 1박 숙박함
답변 제공: Amanda Reynolds-Dual AGM 님, 2023년 12월 12일
We are glad to hear that Lawrence was able to assist you with your issue! I will be sure to pass along the kind words to him! We can't wait to welcome you back again!

10/10 - 훌륭해요

Robert

2023년 12월에 4박 숙박함
답변 제공: Amanda Reynolds-Dual AGM 님, 2023년 12월 12일
Thank you for your recent stay with us! We are glad you enjoyed yourself! We can't wait to welcome you back!