the bed was hard as a rock, the sheet metal under the bed popped when you move in bed or got on the bed, bathroom door coming of the hinges had to lift door to close, exhaust fan in bathroom was only held in place by the paint on one side, TV only had one channel, phone didn't work, housekeeping only changed the towels They came in the room when we were gone and got the towels but didn't put new ones in we had to go get them then they gave us one extra but came back later and removed it when we were gone. the paint in the bathroom was all bubbled there were old electric boxes that were not covered. It was bad that we left one day early because we couldtn't stand it any more.