테라스/파티오
예약 가능 여부 확인

호텔 트랜실바니아 여행 후기

3 out of 5
호텔 트랜실바니아
Strada Regele Ferdinand 20, Cluj-Napoca

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 80개 이용 후기 중 27개" "
평점 8 - 좋아요. 80개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 80개 이용 후기 중 12개" "
평점 4 - 별로예요. 80개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 80개 이용 후기 중 2개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Jenica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Simplicity
2023년 11월에 1박 숙박함

4/10 - 별로예요

Daniel

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Unfortunately the decision to stay to this hotel wasn't a good one. It is located right in the city center which is big advantage but that's it. The furniture in the room is very old, it gives you a communist feeling , the Wi-Fi internet doesn't work properly and the breakfast is very cheap
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Paul E.

2023년 9월에 4박 숙박함

8/10 - 좋아요

Niklas

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

kabongo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Hotel Transilvania 님, 2023년 8월 19일
Thank you for your kind review. We hope to see you again.

8/10 - 좋아요

Sven

2023년 4월에 3박 숙박함
답변 제공: Robert Codrean 님, 2023년 5월 17일
Dear Sven Jönhede, Thank you for staying at our hotel!We appreciate your feedback.Until your next visit in Cluj-Napoca, we wish you a lovely day! Best regards, HT***

10/10 - 훌륭해요

kabongo

2023년 4월에 7박 숙박함
답변 제공: Robert Codrean 님, 2023년 5월 17일
Dear Kabongo Dibinga, Thank you for your kind review! Best regards,HT ***

8/10 - 좋아요

MONICA

2023년 3월에 1박 숙박함
답변 제공: Robert Codrean 님, 2023년 5월 17일
Dear Monica Papaianu,Thank you for your kind review! Best regards,Hotel Transilvania ***

8/10 - 좋아요

Tuta

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

ALEXANDRU

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Very friendly staff. Good price.
2022년 10월에 2박 숙박함
답변 제공: Marketing manager 님, 2022년 10월 19일
Thankyou for staying with us!We appreciate your feedback!

6/10 - 괜찮아요

Rahel

단체 여행
2022년 9월에 2박 숙박함
답변 제공: Marketing manager 님, 2022년 9월 19일
Thankyou for your feedback!hope to see you again!all the best!

10/10 - 훌륭해요

Christian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das WLAN ist nicht so gut, ansonsten ist der Service wie auch das Entgegenkommen bei Sonderwünschen super.
2022년 8월에 1박 숙박함
답변 제공: Marketing manager 님, 2022년 9월 19일
Thankyou for staying with us!we appreciate your feedback!

10/10 - 훌륭해요

Leslie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was such a great location. Shops and restaurants nearby people were very friendly.
2022년 8월에 4박 숙박함
답변 제공: Marketing manager 님, 2022년 8월 10일
Dear Leslie, Thankyou for staying with us!We appreciate your feedback!Hope to see you again in the future!

6/10 - 괜찮아요

Pietro

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parking pas pratique. Voiture bloquée dans le parking par un utilitaire . départ a 4h30 . obligé de réveiller le propriétaire.
2021년 11월에 1박 숙박함
답변 제공: Marketing manager 님, 2021년 11월 23일
Dear mr Pietro, Thankyou for staying with us! We appreciate your feedback! Due to the location of our hotel , in the city centre , our parking entrance is blocked by cars on the street and we are making serious efforts to prevent this habit, also we are sendig this to city hall for more effective measures regarding street parking and fees . Until your next trip to our city , we wish you all the best! HT***

8/10 - 좋아요

Vajih

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
2021년 10월에 1박 숙박함
답변 제공: Marketing manager 님, 2021년 11월 4일
Thankyou for staying with us!We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 3박 숙박함
답변 제공: Marketing manager 님, 2019년 10월 9일
Dear guest, Thankyou for staying with us!We wish you a lovely day! HT***

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 2박 숙박함
답변 제공: Marketing manager 님, 2019년 10월 9일
Dear guest, Thankyou for staying with us!We wish you a great day! HT***

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old building but kept clean and run efficiently. Great location
2019년 3월에 4박 숙박함
답변 제공: Marketing department 님, 2019년 4월 1일
Dear guest, Thank you for your kind review!I hope you had a lovely stay and everything was good.Wishing you a nice week end!

6/10 - 괜찮아요

Goran

별로예요: 객실의 편안함
Expected better
The room was quite cold with pretty old decor and the tv was not great reception. You had to go outside to get to breakfast not nice when cold. Breakfast was ok.
2019년 2월에 1박 숙박함
답변 제공: Marketing department 님, 2019년 2월 21일
Dear mr Goran, Thank you for taking time to review our property!We we'll take all the neccesary measures to improve our services.About the cold,all our rooms are equiped with AC and the guests can turn it on for extra heating,anyway the central heating is working all the time. Wishing you a great day! HT***

10/10 - 훌륭해요

Rolf-Arne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Der du vil være
Møblementet lignet Twin Peaks knottmessig, tidlig innsjekk etter nattbuss fra Budapest var ikke noe tema men neppe noe man bør regne med. Butikker og drosjer like ved hvilket ikke koster stort. Ultra Gaming Lounge opp i høgget der det for eksempel koster 18 lei for pc hel natt fra 11 til 8.
2019년 1월에 1박 숙박함
답변 제공: Marketing department 님, 2019년 2월 1일
Dear mr Rolf-Arne, Thankyou for taking time to review our hotel.We are happy to hear that you found easy the way around city center and that our services were good.Until your next visit in Cluj Napoca,we wish you a great weekend! HT***

8/10 - 좋아요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad for the price.
The hotel itself isn’t bad although it’s in a sketchy area. The front desk service was good. The food was good. The only thing I didn’t like is that the restaurant closes at 2 pm.
2018년 12월에 3박 숙박함
답변 제공: Marketing department 님, 2019년 1월 3일
Dear mr Marcus, Thankyou for taking time to review our property.We are sorry for any incovenience that you had regarding our schedule at the restaurant.It was establish in this period because of the holiday season. We hope you had a pleasant stay and we whis you a great new 2019! HT***

8/10 - 좋아요

Moshe

좋아요: 청결 상태, 직원 및 서비스
Good breakfast
Great hotel for 1-2 nights near Christmas market
2018년 12월에 1박 숙박함
답변 제공: Relation public 님, 2018년 12월 13일
Dear mr Moshe, Thankyou for taking time to review our property.We are happy to hear that you had a pleasant stay and our services were good.We hope to see you again in the future!Wishing you a great 2019!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2018년 12월에 1박 숙박함
답변 제공: Public relation department 님, 2018년 12월 10일
Dear guest, Thankyou for taking time to review our property.We hope that you had a pleasant stay and our services were as expected.Until your next visit in our city,we wish you a great 2019! Hotel Transilvania***

10/10 - 훌륭해요

GEORGE 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GREAT HOTEL STAFF STANDING IN SPECIAL ILONA THE MANAGER
2018년 10월에 7박 숙박함
답변 제공: Public relations 님, 2018년 10월 23일
Dear George, We are happy that you had a good time in our hotel.Hope to see you again! Wish you a wonderful week!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel close to city centre and 20 minute walk from the railway station.
2018년 9월에 1박 숙박함
답변 제공: Public relations 님, 2018년 10월 23일
Dear guest, Thank you for you kind review.We hope you had a great time and we'll wait for you in the future!

10/10 - 훌륭해요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location!
Great location, historic center across the road. Easy access from airport. Friendly staff and quite bar in the court yard Good restaurants near hotel. A/C worked great and was silent specially when temperatures outside were over 35°C. A must! We stayed 2 nights at the beginning of our trip and are going back to the hotel for our last day in Roumania!
2018년 8월에 2박 숙박함
답변 제공: Public relation manager 님, 2018년 8월 19일
Dear Dominique, Thank you for taking time to review our property.We are happy to hear that everything was great and we are waiting for your next visit! See you soon!

8/10 - 좋아요

Kasper

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함
답변 제공: Marketing manager 님, 2018년 8월 8일
Dear guest, Thank you for staying with us.We hope you had a pleasant accomodation and that we;ll see you again in the future. Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Bien situé
Même si l’hôtel a besoin d’une mise à jour en décoration, tout est fonctionnel et bien maintenu
2018년 6월에 1박 숙박함
답변 제공: Marketing department 님, 2018년 7월 8일
Dear guest, Thank you for your kind review.We value your opinion and we try to improve our service every day.Hopefully you had a pleasant stay and you'll be our guest again in the future. Wish you all the best! HT***

10/10 - 훌륭해요

Maria 님, Ensenada, B. C., Mexico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El hotel tiene una ubicación excelente
La atencion es muy buena y tienen muy buena disposición
2018년 6월에 3박 숙박함
답변 제공: Marketing manager 님, 2018년 6월 20일
Estimato cliente, Te lo agradecere ya que ha eligido nuestro hotel y esperamos mas en el futuro. Una excelente semana, HT***

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb
The breakfast was excellent (4**** star ) with a lot of hot meals the position was in the center of the city with a lot of flowers in the internal garden and wonderful.The price is very good for the quality of service.
2018년 6월에 2박 숙박함
답변 제공: Marketing manager 님, 2018년 6월 7일
Dear guest, We highly appreciate your review.Every day we try to improve our services and offer our guests a great accomodation.Wish you all the best and hope to see you again! Hotel Transilvania***

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spent four nights at this hotel. Very pleased overall. Right in the city center. Nice and quaint, comfortable courtyard, amazing breakfast! WiFi worked well. A bus stop and a grocery store right outside the hotel. Staff at the service desk is very helpful and accommodating. The only small minus is that there is one iron and one ironing board for the entire hotel. Highly recommend, would love to come back.
2018년 5월에 4박 숙박함
답변 제공: Marketing manager 님, 2018년 6월 2일
Dear sir, Thank you for your nice review.We hope that you had a pleasant stay and you'll return in the future.About the iron and ironing board we are sorry for this inconvenience and we'll sure have more availble in the future to improve our services and offer to our guests the best accomodation. Have a great week-end! HT***

8/10 - 좋아요

Iréne 님, Skåne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Prisvärt och centralt
Mycket lugnt men centralt läge. Bra sängar och trevlig innergård. Prisvärt. Bra wi-fi. Frukosten kunde ha ett större urval.
답변 제공: Marketing manager 님, 2018년 5월 9일
Dear Irene, Thank you for taking time to review our property.We try to improve all our services and we hope we managed to do that.We'll wait for you in the future with better services! Have a great day!

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old, but well maintained and a real historic charm
This was a really great find! The hotel itself is really dated, but the inclusion of period furniture and wall decorations of historic Cluj-Napoca really turned this into a nice "relic of the past" experience. The front desk staff both when we checked in (at 11pm) and in the morning were helpful and friendly. Our room was huge, with a queen bed, a furniture bar, and a second room with a couch and some sitting chairs. If you are a fan of a hotel with some character and charm, I would definitely recommend checking this out
답변 제공: Marketing manager 님, 2018년 4월 24일
Dear mr Jeffrey, We highly appreciate that you took some time to review our property and let us know your opinion about the hotel.Hopely you had a pleasant stay and we wait for your visit again! All the best!

8/10 - 좋아요

Nicole

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pluses and Minuses
We stayed here in two different rooms, the first was a suite, 103, and I was afraid we would fall through the floor. It is in need of some significant repairs to the floor as they are all uneven and spongy. Wifi was terrible and there was a very bright light outside the bedroom window and no blackout curtains. The other room, 121, was very nicely updated, clean, comfortable and had good wifi. The bed in 121 was more comfortable as well. The breakfast was decent. They stored our luggage no problem. The area was not that good for tourists, we had trouble locating some museums and some that were supposed to be open were closed. Overall the locals were not very friendly even in restaurants. It was a good stay for before and after our tour but not as a destination.
2017년 10월에 1박 숙박함
Dear mrs Nicole, Thank you for taking a moment to review our property.We always try to improve our services and for sure we'll take action and fix the issues that you noticed during your stay.Because is an old building with a long history behind , all the repairs takes more time that usually. Have a happy holiday season! HT***

8/10 - 좋아요

Jaroslav

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2017년 10월에 2박 숙박함
Dear guest, Thank you very much for taking the time to review our property.We hope that your stay was a pleasant one and our hotel fulfilled all your demands. All the best and a great holiday season! HT***

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended
Good location for the historic part of the city. Very professional and helpful staff. I have stayed here more than once.
2017년 10월에 1박 숙박함
Dear guest, Thankyou for your time to review our property.We hope to see you again in the future at Hotel Transilvania***! We wish you a happy holiday season! HT***

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
Well located and very affordable hotel, but really in need of a thorough cleaning and some maintenance. Smoking is prohibited in the rooms, but permitted in the courtyard dining area, so it is very hard to avoid.
2017년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Nice hotel near city centre
You have to pay for using of air conditioning. In the middle of summer not Customer friendly. There's limited parking space. Hotel is perfectly located near city centre.
2017년 7월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A éviter absolument
Hôtel à proscrire absolument : matelas très inconfortables, les grands lits sont proposés uniquement dans des chambres avec supplément, petit déjeuner composé de restes de la veille et de l'avant veille, connexion wifi qui coupe fréquemment. La cerise sur le gateau : des réceptionnistes ripoux ; l'un qui vous demande un billet de 50 lei pour vous garder une place parking alors que celui-ci est bien gratuit, et l'autre qui ne vous donnera la télécommande de la clim que contre un "pourboire" de 15 lei par jour (!) Le seul avantage de l'hôtel est qu'il est situé au centre ville en face de la place Unirii.
2017년 7월에 3박 숙박함
Traduit avec Google Cher Monsieur. Merci beaucoup votre message. Nous sommes désolés que vous ayez eu une mauvaise expérience. Comme nous l'avons dit et montré lors de l'enregistrement, vous avez réservé une chambre à deux lits, laquelle description indique clairement qu'il y a deux lits. Il n'y a pas de supplément pour un lit double - c'est un autre type de chambre, un appartement, à un prix plus élevé. Nous n'avons reçu aucune plainte de votre part pendant votre séjour, en ce qui concerne le petit-déjeuner, de sorte qu'il nous est difficile de savoir avec exactitude lorsque vous avez eu une mauvaise expérience. Comme vous pouvez le voir dans la description de notre page Hotel.com, nous n'offrons pas de chambres avec air conditionné. La climatisation n'est disponible que dans certaines chambres, moyennant un supplément de 15 Lei (3 euros) / jour. Ce n'est pas un "pourboir" pour la réceptionniste - c'est le prix, et vous obtenez un reçu. Dans la description de notre page, vous pouvez voir que un parking sans service de voiturier est proposé moyennant un supplément de 50 Lei (11 euros) / jour, uniquement si vous souhaitez garantir une place de parking! Si l'invité ne réserve pas de place de stationnement, et il y en a un disponible quand il arrive, l'invité peut se garer gratuitement, comme vous l'avez fait.

10/10 - 훌륭해요

LESLIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Place
Comfortable hotel in the heart of the old town, close to all attractions, bars and nightlife. Would have no hesitation in staying here again.

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved the place
Amazing room

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best yet on this trip
I had an awsome room. Food was great. Service was outstanding. Best room this trip.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location for old town.
Booked a four night stay with six friends,comfy rooms great location. Friendly helpful staff. I stayed in room 109 shower due an update but not an issue really. We enjoyed our stay.

8/10 - 좋아요

Sergio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buen hotel
Estancia de una sola noche pero la habitación estaba muy bien y la cama cómoda. El personal simpático y dipuesto a ayudar en todo momento.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
I got a nice and big room, the staff was welcoming, but the kettle and cups were dirty and they didn't change the sheets every day (only the towles).

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Anneke

좋아요: 청결 상태, 객실의 편안함
Keurig hotel, Alles was er, niet meer en niet minder. Wifi was prima, minimale kamerservice en ontbijt kunnen wel iets uitgebreider maar was voor mij prima. Vriendelijk en behulpzame medewerkers en ligging is vlak bij centrum en oude stad. Alles op loopafstand.

8/10 - 좋아요

jon-liviu

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함