The staff are absolutely AMAZING. They are friendly, helpful and go above and beyond.
Horizons Restaurant and Bar staff are the best. Super friendly, fast service and delicious food/drinks.
The place is general needs a complete makeover. The spa has brick coming through the paint, along with the paint peeling and just a sad old look in general. There are brown stains in the pool & spa. Outdoor furniture extremely outdated. Path is broken when walking down to the beach.
Decking/tiled area outside looks terrible. Especially the area where the tile has been removed and all you can see is dirt/sand.
It’s inconvenient that you need to walk outside to get to the restaurant with a pram. It was sprinkling one morning and we had no choice but to walk in the rain to get to breakfast.
Rooms are good standard. The housekeeping take pride in cleanliness.