"Good location and spacious room...but those were the only positives.
The room amenities were just not that great. A/C was terrible...with the temperature at 67 feeling like 73 degrees. The room was so hot and stuffy, I could not sleep during the night.
Also, the water faucet and the shower heads were very weak...and the water temperature (at the bathroom faucet) barely got past warm.
The TV system was really bad, and the remote was not user-friendly. Because of this. we barely watched TV.
While the bed was big, the mattress was too soft, and the comforter was too thin.
Also, the maid service was seemingly weak. Our towels were just thrown haphazardly...not neatly as they should be.
Overall, I expected more from a Hyatt hotel. Because of all the shortcomings, I can't say that we had a comfortable stay...but just barely tolerable."