외관

어로프트 컬리지 스테이션 여행 후기

3.5 out of 5
어로프트 컬리지 스테이션
1150 University Drive East, College Station, TX

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 799개 이용 후기 중 455개" "
평점 8 - 좋아요. 799개 이용 후기 중 212개" "
평점 6 - 괜찮아요. 799개 이용 후기 중 68개" "
평점 4 - 별로예요. 799개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 799개 이용 후기 중 23개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great but the only problem was soundproof. It was too noisy.
2021년 8월에 18박 숙박함
답변 제공: Maddie Welder 님, 2021년 9월 5일
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Aloft College Station. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

8/10 - 좋아요

Lorda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very helpful staff
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 12일
Ms. Lorda,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Aloft College Station.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. Sincerely,GM

10/10 - 훌륭해요

Enrique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice and clean but also pet friendly.
2024년 3월에 3박 숙박함
답변 제공: AGM 님, 2024년 4월 2일
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us at Aloft!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback and we hope to welcome you again very soon!Sincerely,Kassidee WrayAssistant General ManagerAloft College Station

10/10 - 훌륭해요

Young

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great noce property Very nice rooms Will stay here again
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 2일
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience with us at Aloft!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback and we hope to welcome you again very soon!Sincerely,Kassidee WrayAssistant General ManagerAloft College Station

8/10 - 좋아요

Lawrence

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cool place for young adults or families . There is a Bar and a pool table and giant connect 4 game. And a host of other games that could be checked out. Modern look to the place. Bathrooms were the most disappointing part of the room. Other than that pretty cool spot. Would be alot cooler if they offered free breakfast !! Just saying…
2024년 3월에 2박 숙박함
답변 제공: AGM 님, 2024년 3월 25일
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. I am thrilled to hear that you had a great stay! Thank you for your honest review of your visit. We are still currently renovating rooms, as well as the bathrooms. Unfortunately, not all rooms have been completed yet. Bathrooms are being re-grouted in stages based on each contractor coming in at different times as to not interfere with each other's job task. I have discussed these small issues with Maintenance, and we hope to get this fixed as soon as possible.I want to thank you again for your feedback and we hope you choose to stay with us again when your travels bring you back to the area!Sincerely,Kassidee WrayAssistant General ManagerAloft College Station

6/10 - 괜찮아요

Gregory

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: AGM 님, 2024년 3월 25일
Dear Valued Guest,Thank you for taking the time to share your thoughts on your stay.I appreciate you choosing to stay with us, and we hope to welcome you back again soon.Once again, thank you for taking the time to share your feedback.Sincerely,Kassidee WrayAssistant General ManagerAloft College Station

10/10 - 훌륭해요

Isabella

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love that their hygiene for hair made my hair so soft instead of dry and frizzy and love the bar!!
2024년 3월에 1박 숙박함
답변 제공: James S. 님, 2024년 3월 12일
Dear: Isabella,On behalf of the entire hotel team, I want to thank you for sharing about your 5/5 experience with us at Aloft!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback and we hope to welcome you again very soon!

8/10 - 좋아요

Zachary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was clean and ready to go!
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 3월 10일
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at Aloft!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with hotel staff as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback and we hope to welcome you back again very soon!Sincerely,Kassidee WrayAssistant General ManagerAloft College Station

10/10 - 훌륭해요

Osiel

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 3월 8일
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your 5/5 stay with us at Aloft!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with hotel staff as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback and we hope to welcome you back again very soon!Sincerely,Kassidee WrayAssistant General ManagerAloft College Station

6/10 - 괜찮아요

Ivan

2024년 2월에 1박 숙박함
답변 제공: JS 님, 2024년 2월 26일
Thank you for choosing to stay at the Aloft College Station and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations.

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: AGM 님, 2024년 2월 25일
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your 5/5 experience with us at Aloft!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback and we hope to welcome you again very soon!Sincerely,Kassidee WrayAssistant General ManagerAloft College Station

10/10 - 훌륭해요

roger

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aloft employees are just great.
2024년 2월에 2박 숙박함
답변 제공: AGM 님, 2024년 2월 16일
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback, and we hope to see you again soon!Sincerely,Kassidee WrayAssistant General ManagerAloft College Station

10/10 - 훌륭해요

Juanita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Aloft CS 님, 2024년 1월 12일
Ms. JuanitaOn behalf of the entire hotel team, I want to thank you for sharing about Experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,James SmithGeneral ManagerAloft College Station

10/10 - 훌륭해요

Sheri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My Hair slept so good
Dry bar products in the shower! Are you kidding me?!? Comfy beds, great lobby, perfect for a short stay
2024년 1월에 1박 숙박함
답변 제공: AGM 님, 2024년 2월 16일
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback, and we hope to see you again soon!Sincerely,Kassidee WrayAssistant General ManagerAloft College Station

4/10 - 별로예요

Zongru

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There are ants.
2023년 12월에 2박 숙박함
답변 제공: AGM 님, 2024년 2월 16일
Dear guest, I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit.Your feedback has been shared with our housekeeping and maintenance leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Kassidee WrayAssistant General ManagerAloft College Station

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Jinger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
Nice place. Friendly staff. Would definitely stay again
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Soumangkala 님, New iberia

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Comfortable but Noisy Stay
The staff at this hotel is great! We were welcomed in everytime we walked through the doors. I had questions about my room charges and she was very detailed and broke it all down for me. I primarily booked this hotel for the bar hoping to have some morning mimosas or some wine while working. However the bar does not open until 6pm. This should be noted on the website. The facility could use some improvements. It looks like it was just remodeled, but very poorly. There were holes in the wall and visible sheetrock. Interesting grout presentation in the shower. My only complaint is the noise level of the cleaning staff. The walls of most hotels are thin. However, both mornings during my stay I heard doors slam and every movement in the rooms next to me. I had a do not disturb placard on my door and they still knocked and tried to come in. I just feel like there should be a little courtesy with these kinds of things. It won’t stop me from staying on the property again though.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
We were placed on a floor with construction, the whole hallway was a mess.
2023년 11월에 3박 숙박함

4/10 - 별로예요

Tina M

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Sadly disappointed
We have stayed at this particular hotel several times over the past six years and have always enjoyed our stay so Aloft is always our choice when we come to visit our family. This particular time, the elevator was dirty and the hall to our room was smelly, dirty and had slight damage - it looked run down. Thankfully, our room was neat and clean and the bed was comfortable as always. However, the a/c was very loud throughout the night and there was some sort of damage that lifted the tiles off the floor in front of the sink because they were all uneven and the grout lines were filled with black tub & tile sealant. To end our one-night stay, we had a check out time of Noon and housekeeping knocked on our door at 8:30-ish waking us up. Overall we were disappointed with our stay and the condition of the hotel.
2023년 11월에 1박 숙박함
답변 제공: James 님, 2023년 11월 13일
Ms. Tina, Thank you for your honest review of your visit. We are currently renovating rooms corridors and lobby. Unfortunately not all rooms have been completed. Bathrooms are being re-grouted in stages based on each contractor coming in at different times as to not interfere with each others job task. I have discussed the other issues with housekeeping and maintenance to address the other issues immediately.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Enrique

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent everything
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Jessie

2023년 10월에 1박 숙박함

4/10 - 별로예요

James

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Would not stay here again
Very dark, poorly lit. Air conditioner fan made loud noise that cycled loud and not as loud. Shower had tile floor that was very slick. Not sure if this is a renovated hotel, but it looks like it was renovated with shoddy work. Fourth floor hallway had carpet that layed over about half of the original carpet without the strip that would normally secure the rough edge to the floor.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Alejandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: ALOFT TEAM 님, 2023년 9월 23일
Thank you for your positive review! we are really happy you enjoyed your stay with us ! we hope to see you again!- The Alfot team

10/10 - 훌륭해요

DeLisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: ALOFT TEAM 님, 2023년 9월 23일
Thank you for your positive review! we are really happy you enjoyed your stay with us ! we hope to see you again!- The Alfot team

4/10 - 별로예요

Christopher

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: ALOFT TEAM 님, 2023년 9월 23일
Thank you for your positive review! we are really happy you enjoyed your stay with us ! we hope to see you again!- The Alfot team

10/10 - 훌륭해요

Stewart

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Amanda

2023년 8월에 2박 숙박함

4/10 - 별로예요

Amanda

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Valbona

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was an ok hotel but way, way overpriced. The elevator was out of service, no breakfast, we were there with our soccer group and couldn’t get rooms even close together.
2023년 8월에 1박 숙박함

8/10 - 좋아요

v

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Marcille 님, Mesquite

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Barbara

가족 여행
좋아요: 편의 시설/서비스
Front staff was friendly & professional. The rooms had sloppy repairs.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Leigh Ann

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Dana 님, Bellaire

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

8/10 - 좋아요

Shahla

출장 여행
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Front desk service was great! But our room was very warm and uncomfortably humid.
2023년 7월에 1박 숙박함

8/10 - 좋아요

paulina

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would like that they offer breakfast
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Lois

2023년 7월에 1박 숙박함

8/10 - 좋아요

Kalsshea

2023년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Derrick

2023년 6월에 2박 숙박함

4/10 - 별로예요

Amy

2023년 6월에 2박 숙박함

4/10 - 별로예요

Ciera

출장 여행, 가족 여행
Absolutely no amenities whatsoever. No room service. No staff at front desk at all times. No one to help with luggage No one available at check out. Not enough baggage carts. No convenient ramps to doors when using baggage carts. It would be nice if I could have my money back.
2023년 6월에 1박 숙박함
답변 제공: Andee 님, 2023년 6월 20일
Dear Ciera,Thank you for taking the time to let us know about your experience while staying with us. Your experience in regards to no amenities is below our standards..Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the team member to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you have a better stay next time you are in the area. .Sincerely,James Smith General Manager Aloft College Station