"My daughter and i have stayed at this hotel several times. It was our favorite. Everything was different this time. Ive always gotten a $10 credit towards the restaurant for being a VIP member of Expedia. While checking in, i asked if we werent going to get it, and the woman replied that the restaurant was down for maintenance. I asked until when, and she had no clue. They also shortened the breakfast hours for during the week, and were now requiring a $100 deposit. Thats all new. We have stayed there almost every month since November. Next, people were fighting loudly and slamming doors as we walked to our room. We get there and there is one tiny shampoo, conditioner, and body wash. The room was paid for in advance, for two nights, and for two people. Who on earth thinks thats enough? Oh yeah, I forgot about the single makeup wipe. Next, the air conditioner didnt work correctly because it said the filter needed to be cleaned. The other people staying on the floor were obnoxiously loud all night long. This never happened before, as staff would monitor and handle it. There were bags of trash all down the hallway that stunk to high hell. There werent enough staff to even cover everything. The real cherry on top? The custom made omelet that came with the stay is now $10 a person. There used to be a line of people waiting for a delicious omelet. I saw one person in two days. The breakfast items were cold of lower quality by far. Pool was closed too."
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