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로드웨이 인 앤드 스위트 여행 후기

2 out of 5
로드웨이 인 앤드 스위트
1623 S Nevada Ave, Colorado Springs, CO

이용 후기

5.8
평점 10 - 훌륭해요. 382개 이용 후기 중 57개" "
평점 8 - 좋아요. 382개 이용 후기 중 88개" "
평점 6 - 괜찮아요. 382개 이용 후기 중 74개" "
평점 4 - 별로예요. 382개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 382개 이용 후기 중 94개" "

6.2/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

4/10 - 별로예요

Hongsun

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Bill 님, 2021년 8월 23일
Thank you for your review. Sorry we did not do more to improve your experience.

2/10 - 너무 별로예요

Shane

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very unsafe. Sketchy people in the area and in the rooms. Only one light in the room turned on. Cigarette smell no matter where you go. Overall uncleanliness in the room. Tedious check in process.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Enrique

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing, rude clerk
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Ben

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's just super run-down, and not well taken care of.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Derrick

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

David

30 minutes after check in there were 2 Colorado Springs cop cars in main driveway.. some sort of problem. Dangerous looking fresh outta prison people staying at this place.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Anthony

좋아요: 직원 및 서비스
Stay good
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Tazman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was all good
2024년 3월에 1박 숙박함

8/10 - 좋아요

Anthony

좋아요: 직원 및 서비스
Good
2024년 2월에 1박 숙박함

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Angelo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Angelo

출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Avoid this place at all cost! Never anyone at desk, nor will they answer the phone. My boyfriend was running out of oxygen and I was unable to get assistance at front desk with my key to get into room. I had to call police. Fighting, drugs, and drama. Front desk had left phone unhooked and I could hear an entire personal conversation between coworkers. This went on for about an hour until I drove to the office from the hospital I was visiting just to get my questions answered. I can guarantee I will never have another stay worse than the one I had here.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Angelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Isabel

2024년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice staff. Rather thin walls, but I had earplugs. A cheap hotel room that was clean.
2023년 12월에 7박 숙박함

8/10 - 좋아요

Anthony

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very polite Staff. Wanita was Very helpful and professional. Will definitely visit again
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Michelle

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I left shortly after checking in. The lady at the front was nice, that is the only good thing. It was filthy, homeless guy next to my door I had difficulty getting him to move, I could hear them talking outside of the window, it smelled bad, I didn't feel safe, and there were stains all over the sheets/comforters.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Merlinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean comfy affordable quite
2023년 11월에 1박 숙박함

8/10 - 좋아요

Greg

좋아요: 직원 및 서비스
The toilet seat was broken, the tub was dirty and the microwave was dirty
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Erik 님, Buena Vista

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was NOT clean, it was gross. A shopping bag with rotting fruit from previous occupants was left in the bathroom. There was hair all over the sink and toilet. The carpet was filthy. The building, stairs, and doors are all in complete disrepair. Accessing the room was totally hit or miss, I had to have magnetic cards replaced twice. Internet did not work at all. All that said, I guess that is why it's only $55 a night.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nicely Designed
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Emily

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was bad. The door would not unlock with the key card so we had to wait out in the cold and ask for help from the front desk, the neighbor across the way was disruptive and we could hear him yelling, and the room was very uncomfortable. We ended up leaving and staying in a different hotel.

6/10 - 괜찮아요

Rashida 님, Bronx

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The Lady at the front desk that works night, helped me out really well! And i appreciate her for the extent she went to accommodate me. However the place had a weird smell i had to spray perfume on the carpet, curtains or blinds dirty and mildew on it, shower curtain was nasty as if it wasn’t wash for months and bathroom need repair.. Bed was comfy, towels & rags super clean.. I prayed that room out invited Gods presence and slept well.. Thank You

8/10 - 좋아요

Tarik

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I didnt use the shower and not sure if I would. Mold spots.... could use a pain job but the staff was awesome. You get what you pay... the room was good value for a night or two
2023년 9월에 1박 숙박함

4/10 - 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You get what you pay for
Initially I was given a room that had not been made up in a dingy back part of the hotel. They moved me and "upgraded," which was appreciated, but there were a ton of cigarette butts right outside my door. ah well...at least it's inexpensive.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Jesus

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is in rough shape. Our room had a bad smell to it. it's in need of major updating.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

dustin

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kenia

2023년 7월에 2박 숙박함
답변 제공: Rodeway Inn and Suites 님, 2023년 8월 24일
Thank you for your review.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

4/10 - 별로예요

Rebecca

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: rodeway inn and suites 님, 2023년 8월 24일
thank you for taking time to do the survey.

8/10 - 좋아요

Jacob

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Cindy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cannot say enough to describe how bad this place is. 1-no sheets on either bed, I had 2 queen beds 2-filthy, nasty place right down to the manager on the place 3- electric went out due to faulty wiring and had to flip the breaker box in the office 4- sink was dirty, (soda pop?) was drained in the sink and never cleaned.. gooy mess., hair ball the size of a golf ball in tub, alcohol and food left in a dresser drawer, (I don't drink), ALL tables and counters were dirty with rings and food on them. I was told (a lie) there were no rooms available so the front desk got me cleaning rags, gloves and cleaner to clean myself. When I turned on the water for the tub, the handle came off.... the water was running! Not draining fast enough! The tub ran over on the nasty carpet. At this time they gave me a "clean" room. Upon arriving, the door wasn't locked. I searched the room, found the alcohol, no bodies, but wouldn't have been surprised. At 12 am..., one of the renters of rhe hotel showed up with their truck with pipes! Rived it up for a half hour and left. Showed back up at 1am Rived it up so it woke everyone! The night lady was very helpful. I was told the "manager " would be in at 7am to reimburse me. Suppose to have my room reimbursed... hopefully! Manager at 7am was rude, nasty, unprofessional. Waiting on payment from them. Will not stay there again and I plan in turning them into the city of CS. SO NASTY!!! HEALTH VIOLATIONS!!!
2023년 6월에 1박 숙박함
답변 제공: Rodeway Inn Front Desk 님, 2023년 6월 16일
you are a liar and you are rude and nasty. you were the meanest person i have ever met. you were refunded as you were standing here screaming at the workers.

6/10 - 괜찮아요

Shuhan 님, North rRchland Hills

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

LARRY 님, HOUSTON

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Older hotel with aging facilities but the room was clean. Many people hanging around the hotel on the outside. Nice staff.
2023년 6월에 1박 숙박함
답변 제공: Rodeway Inn and Suites 님, 2023년 6월 7일
Thank you for staying with us.

6/10 - 괜찮아요

cecelia

출장 여행
좋아요: 직원 및 서비스
Glazed and confused.
First we got a handicap room which felt odd since we're not handicapped. The bathroom sink was very low and the shower was difficult to use. Second, I got a sliver of glass in my wrist when I sat down on the bed. There were tiny slivers of glass on the bed cover. We didn't want to shake them out on the floor so I had to roll it up and request a replacement. 20 minutes later I was given a sheet for a bed cover. It wasn't sufficient for warmth. On our second night the room key wouldn't work so I went to the office for a replacement but it was closed. Then strangely a woman inside handed me a replacement through the door crack before I even told her what I came for.
2023년 5월에 2박 숙박함
답변 제공: Rodeway Inn and Suites 님, 2023년 6월 1일
we do understand your issues. However you reserved the handicap room online when you booked. If the lady had the intuition of you needing a new key. there is not a issue. our office is open 24 hours. late night the side door is what is used to help guests. if you found glass in the room that should have been stated immediately. There was nothing broken in the room for this to have happened.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
It is a great place for the money spent. For people who want to save money on hotels and don't care too much about everything being first class.
2023년 5월에 3박 숙박함
답변 제공: Rodeway Inn and Suites 님, 2023년 6월 1일
Thank you.

2/10 - 너무 별로예요

Steffanie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 5월 25일
Thank you for staying with us. Enjoy your holiday weekend.

2/10 - 너무 별로예요

Steven

2023년 4월에 1박 숙박함
답변 제공: Rodeway Inn Front Desk 님, 2023년 4월 13일
not sure why your review is negative since you have stayed with us for 3 nights in a row.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 4월 13일
Thank you for taking your time to review our hotel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice no frills place to stay & staff was friendly, helpful & took care for my safety traveling alone.
2023년 3월에 3박 숙박함
답변 제공: Rodeway 님, 2023년 3월 31일
thank you

4/10 - 별로예요

Rodney

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Rodeway Lousy!
The bed was great! The people seemed friendly enough, but don't take care of any problems within any of their rooms like holes in floors, etc. I was told that I would be refunded in a couple days but got more taken from my account because they scam people!
2023년 3월에 2박 숙박함
답변 제공: Rodeway Inn and Suites 님, 2023년 3월 8일
We do take care of issues in the rooms, there was no holes in the floor. We did NOT take any money from you post stay, at check in you paid a 75 dollar refundable deposit which was returned to you and takes 3 to 5 business days. Unfortunately for you, your statements were untrue we do not scam people

2/10 - 너무 별로예요

Eric M.

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Rodeway Inn and Suites 님, 2023년 2월 17일
We do apologized for any issues you had while staying at our hotel. We would like to know what the issue was so that we can correct this for future guests. Thank you for your time and have a great day.

2/10 - 너무 별로예요

Roger

2023년 1월에 1박 숙박함
답변 제공: Rodeway 님, 2023년 3월 31일
thank you

10/10 - 훌륭해요

LINUS

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean and very quiet and the price was great thank you for a great night sleep
2023년 1월에 1박 숙박함
답변 제공: Rodeway Inn and Suites Staff 님, 2023년 2월 1일
thank you for your time taking the survey. We look forward to you staying with us again!

8/10 - 좋아요

Anthony

좋아요: 직원 및 서비스, 편의 시설/서비스
Friendliness
2023년 1월에 1박 숙박함
답변 제공: Rodeway Inn and Suites Staff 님, 2023년 2월 1일
thank you for staying with us and we look forward to seeing you again. Have a wonderful day!

8/10 - 좋아요

Anthony

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfort
2023년 1월에 1박 숙박함
답변 제공: Rodeway Inn and Suites Staff 님, 2023년 2월 1일
Thank you for taking time to do the survey. Thank you for staying with us again. we will see you next time you need a place to rest!

2/10 - 너무 별로예요

fabian

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Rodeway Inn And Suites 님, 2023년 1월 21일
We apologize for how you feel about your stay at our hotel. Unfortunately without information to better serve you and the concerns you had during your stay we are not able to correct any of your issues. Thank you for staying with us.

2/10 - 너무 별로예요

Elyse

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함

4/10 - 별로예요

Sophia

2022년 12월에 1박 숙박함
답변 제공: Rodeway Inn and Suites 님, 2022년 12월 28일
We are not sure what the problem was during your stay, we are very sorry that it was not brought to our attention so that we could have made your stay better. Have a great holiday