Dear JONGBO, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back soon. Best, Lisa Garner, GM

Dear Mustafa, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Lisa Garner, GM

Dear Mehrunnisa, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Lisa Garner, GM

Dear Pamela, Isn't it amazing how a friendly face can make all the difference in the world while you are away from home? Thank you so much for sharing this touching review regarding the beautiful job that Izzy does and the great person that she is. I appreciate your comments and will share them with the entire staff. Best, Lisa Garner, GM

Dear thomas, I'm so glad that we could provide you with some comfort after a poor experience at another hotel. We appreciate your kind review. Thank you for staying with us. We hope to welcome you back again. Best, Lisa Garner, GM

Dear Jianyang, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your room location. Thank you for the five-star review, and we hope to see you again soon! Best, Lisa Garner, GM

Dear Anne, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our amenities, restaurant food and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write and we hope to host you again. Best, Lisa Garner, GM

Dear HAN, We strive to provide stellar customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Lisa Garner, GM

Dear Roop, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Lisa Garner, GM

Dear Shelly, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Lisa Garner, GM

We are thrilled to hear that we provided you with a wonderful stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Lisa Garner, GM

Dear lauren, Thank you for your recommendation. I’m glad you found our service friendly, the bar enjoyable, and the facility excellent overall. We hope to see you again upon your return to the area. Best, Lisa Garner, GM

Dear Michelle, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Lisa Garner, GM

Dear Shauna, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Lisa Garner, GM

Dear Benjamin, Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again. Sincerely, Lisa Garner, GM

Dear WILLIAM, Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you were able to enjoy our comfortable accommodations and friendly service while in town. There is no better compliment than a return visit, so we hope to see you again soon. Best, Lisa Garner, GM

Dear Jason, That is what we like to hear! Thank you so much for your generous review and recommendations, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Lisa Garner, GM

Dear Sean, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Lisa Garner, GM

Dear Theresa, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant, thanks to your clean accommodations and the excellent meal options in our restaurant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Lisa Garner, GM

Dear Stephanie, I am sorry to see that you had a poor experience concerning receiving a receipt. You should have had one emailed to you via Expedia, and if not, they will be able to send you one. Thank you for your time, and we hope to provide a flawless visit in the future. Sincerely, Lisa Garner, GM

Dear James, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Lisa Garner, GM

Dear Sara, We appreciate your strong recommendation of our Marriott and are thrilled you enjoyed your club room access. We enjoyed hosting you and welcome you to settle in again anytime. Best, Lisa Garner, GM

Dear Brian, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Lisa Garner, GM

Dear M, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Lisa Garner, GM

Dear Howard, I'm glad that our hotel was convenient for you. We appreciate your choosing us and hope to host you again. Best, Lisa Garner, GM

Dear Keiosha, Thank you for taking the time to write a review. I’m pleased to learn that our hotel was clean and your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Lisa Garner, GM

Dear Cheryl, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our cleanliness and easy check in and check out. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Lisa Garner, GM

Dear Jacqueline, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience thanks to our lovely staff and accommodations. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Lisa Garner, GM

Dear Eileen, Thank you so much for these kind words! We are in the hospitality business, and our main goal on a daily basis is to provide our guests with a stay just like the one you described in this review. Your comments are appreciated because they encourage our team and let other travelers know they can count on a great experience here. Please come back and see us again soon! Best, Lisa Garner, GM

Dear Deborah, We always strive to leave a lasting impression, so I apologize that your experience with us was just okay. However, your feedback is highly appreciated as it helps us identify our strengths and weaknesses and, ultimately, improve our services. Thank you for taking the time to share your review with us. Sincerely, Lisa Garner, GM

Dear julie, Thank you for taking the time to share your review. Sincere feedback like yours allows us to monitor and enhance our guest experience. We're pleased to hear that our spotless hotel, friendly staff, and excellent amenities made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon. Best, Lisa Garner, GM

Dear francisco, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It's great to hear that you enjoyed our hotel's cleanliness and location. It was our pleasure to host you, and we hope to see you again. Best, Lisa Garner, GM

Dear Nicole, We are thrilled that you felt our Marriott and the surrounding area offered a flawless hotel experience worthy of five stars. Thank you for being our guest and passing along this kind review to the staff. Please find a reason to visit again soon! Best, Lisa Garner, GM

Dear Paola, Providing you with exceptional accommodations was our pleasure! Thank you for choosing our Marriott and taking the time to share this excellent review. We hope to see you back soon. Best, Lisa Garner, GM

Dear Lisa, I'm sorry that not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Lisa Garner, GM

Dear Sanjee, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Lisa Garner, GM

Dear Fred, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Lisa Garner, GM

Thank you for staying at Marriott OSU Columbus!

Thank you for staying with Marriott OSU Columbus! We look forward to your next stay with us.

Dear David, Thank you for your great review. Our associates are always ready to go above and beyond to make our guests' stays memorable. We will certainly share your review with Jerri and the rest of our team as well. Please come see us again soon! Best, Lisa Garner, GM

Dear Jason, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Lisa Garner, GM

Dear Deidalys, Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Columbus. Best, Lisa Garner, GM