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모텔 6 콜럼버스, 조지아 여행 후기

2 out of 5
모텔 6 콜럼버스, 조지아
3050 Victory Dr, Columbus, GA

이용 후기

4.8
평점 10 - 훌륭해요. 515개 이용 후기 중 74개" "
평점 8 - 좋아요. 515개 이용 후기 중 72개" "
평점 6 - 괜찮아요. 515개 이용 후기 중 66개" "
평점 4 - 별로예요. 515개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 515개 이용 후기 중 239개" "

5.2/10

청결 상태

6.0/10

직원 및 서비스

4.4/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

10/10 - 훌륭해요

Dunia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 30일
Hello Dunia,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

2/10 - 너무 별로예요

Alovao 님, Ringgold

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 28일
Hello Alovao,We're sorry to hear that your experience did not meet expectations. Please reach out to us with any feedback you'd like to share so we can address the issues.

2/10 - 너무 별로예요

Roberto

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty and sheets were disgusting. Told staff about it and did not bothered to do anything about it.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Roberto, We apologize for the cleanliness concerns you experienced during your stay. We encourage guests to bring any issues to our attention during their visit so they can be promptly addressed. Your feedback will be shared with our team for further review and improvement.

2/10 - 너무 별로예요

Aldis

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I missed my medicine and AirPods and the operator said throw them away at #107. Suddenly he said, please call me again tomorrow because the manager is working. Strange place to stay, what's more there is no standard motel or hotel at all. I feel embarrassed that the motels or hotels here lack service and facilities.
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Aldis, We are sorry to hear about the inconvenience you experienced. We recommend contacting the hotel management for further assistance with lost items. We appreciate your feedback and will address this matter internally. Thank you for sharing your concerns with us.

2/10 - 너무 별로예요

Dwayne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It sucked .ratty hotel
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello Dwayne, Thank you for sharing your feedback about your recent stay with us. We apologize if your experience did not meet your expectations. We appreciate your feedback and will use it to improve our services for future guests.

2/10 - 너무 별로예요

Christopher

연인과의 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was nasty sheets had cigarette burn holes... towels and washrags were dirty glad i had my own towels....toilet was stopped up I'd been better off in a tent
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Christopher,We apologize for the inconvenience you experienced during your stay. Our team strives to provide clean and comfortable accommodations for our guests, and we regret that we did not meet your expectations. We appreciate your feedback and will address these issues to ensure a better experience for future guests.

4/10 - 별로예요

Damien

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rude
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Damien, We appreciate you choosing our hotel for your recent stay. We apologize if there were aspects of your stay that did not meet your expectations. We encourage you to reach out to our hotel directly with any feedback you may have, as we continuously strive to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.

2/10 - 너무 별로예요

Raymond

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Raymond, We're sorry to hear that your experience at our hotel did not meet your expectations. We value our guests' feedback and would appreciate it if you could reach out to us directly so we can address any issues that occurred during your stay. We strive to provide exceptional service and hope to have the opportunity to make it right for you.

2/10 - 너무 별로예요

nicki

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The parking lot was old,spaces were very close together,we didn't get any towels, they were quick to deny anyone change for the dryers,the room i paid for was supposed to have a microwave and fridge..it had neither..the toilet is leaking at the seal and the sheets were dirty with small holes..im supposed to be in this hotel another day but i don't think i should have to pay for this 3rd night..nothing is like the advertisement on your site
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello nicki, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team will look into the issues you mentioned regarding the parking lot, towels, dryers, and amenities in your room. We take cleanliness and maintenance very seriously, and we apologize for falling short of your expectations. We appreciate your understanding, and we encourage you to reach out to our management team directly to discuss your concerns further.

2/10 - 너무 별로예요

Ryan

2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Ryan, We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly with any specific feedback you have so that we can address and resolve any issues. We value your opinion and hope to have an opportunity to improve your future experience with us.

2/10 - 너무 별로예요

Juan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Juan, We're sorry to hear that your experience at our hotel was unsatisfactory. Please reach out to us directly so that we can address any specific concerns you may have had during your stay. We value your feedback and hope to have the opportunity to make it right for you.

10/10 - 훌륭해요

Drena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Drena,We are thrilled to hear that you had a wonderful experience during your stay with us! It was a pleasure to have you as our guest, and we are delighted that everything met your expectations. Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another fantastic stay.

4/10 - 별로예요

Tiffany 님, Hazard

별로예요: 청결 상태
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Tiffany, We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

6/10 - 괜찮아요

John

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
we reserved a room with fridge & mirowave when we flew in we are told there out of them. When showed my reservation i was told they can cancel and i can call expedia. Why would i do that after flying in 6 hours and not knowing anything about the area? then we had multiple spiders bigger than a quarter, our sink sprayed all over when water was turned on. I did try to order delivery from Pizza hut, Dominos & even Doordash and they all said "due to safety concerns we do not deliver to that part of Vitory"
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello John, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We understand it can be frustrating when expectations aren't met. Our team strives to fulfill all special requests, but sometimes unforeseen circumstances arise. It is always best to contact our management directly for any urgent concerns. We appreciate your feedback and will address the issues you mentioned internally.

2/10 - 너무 별로예요

Rayshawn

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Rayshawn,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your valuable input and will use it to further improve our services. Please feel free to contact our management team directly to discuss your concerns further.

2/10 - 너무 별로예요

Rondell

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely the worst motel/hotel I have ever stayed at. The room was dirty upon arrival. The room smelled horrible. Even after I purchased cleaning products and air fresheners, it still smelled horrible. The bathroom was gross. The shower was rusted and dirty. Bug and roaches throughout. The beds were uncomfortable. Linen was gross. The other guests were very seedy. No one cleaned the room. You are better off sleeping outside than sleeping. I would recommend this place to no one. I am definitely never staying here again. Not one good thing about this place.
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Rondell,I'm sorry to hear about your experience at our hotel. Your feedback is important to us and we apologize for any inconvenience caused. Our housekeeping team works diligently to ensure cleanliness and we will address your concerns with them. We appreciate you bringing this to our attention and will take steps to improve. Thank you for sharing your thoughts with us.

2/10 - 너무 별로예요

Darren 님, Hickman

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely gross!!! There’s no way I would stay there a second night. Extremely disappointed.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Darren, We're sorry to hear about your disappointment with your recent stay. We value feedback from our guests and would appreciate more details about your experience so that we can address any concerns appropriately.

4/10 - 별로예요

Robert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spend a little bit more
The room was still dirty, there were people there not staying out fighting and screaming at 3a.m and the staff tried giving me a room with no microwave and refrigerator
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Robert, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. We strive to provide a clean and comfortable environment for all our guests. Please contact our management directly to further discuss your concerns.

2/10 - 너무 별로예요

Carlos

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dead roaches, wasn’t sweeped, fights outside the motel.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Carlos,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We take cleanliness and security seriously, and we will address your concerns with our team. We appreciate your feedback and hope to have the opportunity to serve you better in the future.

2/10 - 너무 별로예요

Darren 님, Hickman

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bugs (alive and dead) dirt, dust, stains, sticky floors, no trash can in bathroom, etc etc. I am just so glad my kids weren’t with me.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Darren,We apologize for the inconvenience you experienced during your stay. Our team is committed to maintaining cleanliness and addressing any issues promptly. We appreciate your feedback and will take immediate steps to address the concerns you mentioned.

2/10 - 너무 별로예요

Billy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Billy,We apologize for any inconvenience caused during your stay. Please let us know what issues you experienced so that we can address them promptly.

2/10 - 너무 별로예요

Katherine

2023년 10월에 5박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Katherine, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We encourage you to reach out to our management team directly to discuss your concerns further.

6/10 - 괜찮아요

tommy

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Trash under beds trash under the counter hair and the bathroom sink no toilet paper holder in the bathroom
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello tommy, We apologize for the inconvenience caused. Our housekeeping team will be alerted to ensure cleanliness in all areas. Thank you for bringing this to our attention.

4/10 - 별로예요

Johnny E

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty. Toilet paper not on spool didn’t even have a spool. Holes in the walls. Shower floor to unclean to use.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Johnny E,We apologize for the inconveniences you experienced during your stay. Your feedback is valued and will be addressed with our housekeeping and maintenance teams to ensure a better experience in the future. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Corry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was a okay visit
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
Hello Corry, Thank you for your feedback. We value your opinion and hope to provide you with an even better experience in the future.

6/10 - 괜찮아요

Leigh

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
Hello Leigh, Thank you for your feedback. We appreciate your rating and apologize for any inconveniences you may have experienced during your stay. We value your opinion and will take your comments into consideration for future improvements.

10/10 - 훌륭해요

Jose

2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Jose,Thank you for your exceptional rating! We greatly appreciate your positive feedback and are delighted to have exceeded your expectations. We look forward to welcoming you back for another memorable stay.

2/10 - 너무 별로예요

Barbara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Barbara,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 - 너무 별로예요

karla

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was disgusting, there was pee all over the wall. Not a single drop of warm water. And a cockroach on the wall .. and they charge the same as a holiday inn or comfort inn a night so it’s not like it was an extra cheap hotel
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello karla,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

2/10 - 너무 별로예요

Lisa

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cricket legs and hair on sheets, holes in the walls. The first room they gave me was appalling! Second no better. The guy who gave me the room, gloved up to handle my license and paperwork but I was expected to sleep in unwashed sheets and shower in a shower with a brown floor. In the first room I was given, the bedspread had holes in it. The second didn’t even have a bedspread. The sheets were stained everywhere. I have NEVER seen such filth in my life.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello Lisa,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

8/10 - 좋아요

Brandon

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 6일
Hello Brandon,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 - 너무 별로예요

Patricia

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed and also the sheets had hole , the light wasn’t working , there was rest of cigarettes everywhere on the table , it stink even tho we change room 3 times there was dog feet mark on the sheets , the floor was DIRTYYYYYYYY ,everything when I said everything everything was dirty no cap, even i didn’t stay the charge me 25$ that was horrible
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 30일
Hello Patricia, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Paul

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 18일
Hello Paul,It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 - 괜찮아요

실제 이용하신 고객

Need a refrigerator and a microwave
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 12일
Dear Guest,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 - 너무 별로예요

Toy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unsafe and dirty
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 10일
Hello Toy, I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

2/10 - 너무 별로예요

Danny 님, Avon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not a good hotel to be going to if you want to be cleaner safe she's all around bad news
답변 제공: Manager 님, 2023년 8월 7일
Hello Danny,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

2/10 - 너무 별로예요

Najah

2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 31일
Hello Najah, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

4/10 - 별로예요

Kasheem

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dead roach in the bathroom and rooms were not vetted for cleanliness. Old reviews from previous tenants were found inside the room. Towels were old and holes in bedsheets from cigarettes.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 9일
Hello Kasheem, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 - 너무 별로예요

John

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 9일
Hello John, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 - 너무 별로예요

Amber

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 2일
Hello Amber,Thank you for being a valued guest and for providing us the feedback regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

2/10 - 너무 별로예요

Hubert

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a good place to stay, will not recommend to an
Full of bugs, dirty, beds were terrible. Holes in wall behind toilet, and the baseboard was pulled away from the wall.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 2일
Hello Hubert, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

4/10 - 별로예요

Patricia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They advertise pool otsbeen closed 3 years
2023년 6월에 4박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
Hello Patricia, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

10/10 - 훌륭해요

Diane

2023년 6월에 4박 숙박함
답변 제공: Manager 님, 2023년 7월 12일
Hello Diane,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

10/10 - 훌륭해요

Paulina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 6박 숙박함
답변 제공: Manager 님, 2023년 6월 30일
Hello Paulina,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 - 훌륭해요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 25일
Hello Carolyn,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 - 별로예요

Taylor 님, Monroeville

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was filthy. Definitely wasnt cleaned and someone came in my room while i was gone but nothing was cleaned so that was extremely uncomfortable. They left a cup in the trash can and threw away my vape.
2023년 5월에 2박 숙박함
답변 제공: Manager 님, 2023년 5월 17일
Hello Taylor, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Kristi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well maintained the service was great clean very quite. I would definitely stay here every chance I can
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 8일
Hello Kristi,Guest satisfaction is our number one objective so we really appreciate the input regarding our service. I hope that we will impress you with exemplary service during future visits.

2/10 - 너무 별로예요

keilah

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 6일
Hello keilah,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 - 너무 별로예요

Andrell

2023년 4월에 5박 숙박함
답변 제공: Manager 님, 2023년 5월 23일
Hello Andrell, Hello Andrell, It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 - 훌륭해요

Keyshawn

2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 25일
Hello Keyshawn,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.