표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 355개 이용 후기 중 253개" "
10 - 훌륭해요
253
평점 8 - 좋아요. 355개 이용 후기 중 68개" "
8 - 좋아요
68
평점 6 - 괜찮아요. 355개 이용 후기 중 20개" "
6 - 괜찮아요
20
평점 4 - 별로예요. 355개 이용 후기 중 3개" "
4 - 별로예요
3
평점 2 - 너무 별로예요. 355개 이용 후기 중 11개" "
2 - 너무 별로예요
11
9.4/10
청결 상태
9.2/10
직원 및 서비스
9.2/10
편의 시설/서비스
9.4/10
숙박 시설 상태 및 시설
9.4/10
친환경
이용 후기
10/10 - 훌륭해요
Stephen
아이를 동반한 가족 여행
2024년 4월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great, clean, comfy stay.
Stephen
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 24일
Dear Stephen,I am sorry for my delay in response, but I wanted to make sure to say THANK YOU for taking your time to response with such positive scores. All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback, I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.Sincerely,Kim Black
10/10 - 훌륭해요
Robin
2024년 3월 24일
Robin
2024년 3월에 1박 숙박함
답변 제공: Kim Black 님, 2024년 4월 24일
Robin,Thank you for your score and hope to see you soon.
10/10 - 훌륭해요
james
연인과의 여행
2024년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good experience from check-in to a nice,warm breakfast. Everything was neat and clean and the staff was nice and courteous
james
2024년 3월에 1박 숙박함
답변 제공: Kim Black 님, 2024년 4월 24일
Dear James,I am sorry for my delay in response, but I wanted to make sure to say THANK YOU for taking your time to response with such positive scores. All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback, I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.
10/10 - 훌륭해요
Timothy
2024년 3월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms and service were fantastic. Manager was very hands on personable and verified rooms were in good condition with multiple guests. Great job!
Fitness center could be better.
Timothy
2024년 2월에 2박 숙박함
답변 제공: Kim 님, 2024년 3월 12일
Dear Timothy,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soonSincerely,Kim Black
10/10 - 훌륭해요
Ben
2024년 2월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Management was very attentive and pleasant. The manager himself ran the snowblower, when a 7" snow storm blew in unexpectedly.
Ben
2024년 2월에 1박 숙박함
답변 제공: Kim 님, 2024년 3월 12일
Dear Ben,Thank you!! I do recall that night and yes the snow was coming down as fast as he could make around the building. So we appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. We look forward to seeing you on your next trip to the Columbus area. Sincerely,Kim
10/10 - 훌륭해요
Mark
출장 여행
2024년 2월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
liked everything about it but had a weird situation where card wouldn't work. after two tries, staff came up and said battery was out in swipe device. uggh
Mark
2024년 2월에 1박 숙박함
답변 제공: Kim 님, 2024년 3월 12일
Dear Mark,Thanks so much for writing a review on the Residence Inn. I'm happy to hear you enjoyed your stay. I do apologize about the card reader and have reviewed the preparation process with our staff member to make sure that this does not happen in the future.We value the feedback we received from our travelers and use this to identify our strengths and weaknesses. I will make sure to share your comments with everyone. We look forward to your return!Yours in Service,Kim
10/10 - 훌륭해요
Debra
2024년 2월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was so helpful when we had some plans change and had to stay another night.
Debra
2024년 2월에 1박 숙박함
답변 제공: Kim 님, 2024년 3월 12일
Dear Debra,Thank you for taking the time out of your day to provide us with feedback on your recent stay with us at the Residence Inn Polaris. I will definitely let team know how their service impacted your experience. As a hotel team we live and breathe by these reviews and each and every team member takes great pride in our cleanliness and service. We truly use all feedback from our guests to get insight on how we can keep improving. We hope to see you the next time you are in the Polaris area. Have a wonderful day.Sincerely,Kim
10/10 - 훌륭해요
Elizabeth
아이를 동반한 가족 여행
2024년 1월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elizabeth
2024년 1월에 1박 숙박함
답변 제공: Kim 님, 2024년 2월 2일
Thank you for the 5
10/10 - 훌륭해요
Masami
가족 여행
2023년 12월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very cozy stay. Staff were very friendly. Room was clean. Will definitely stay again.
Masami
2023년 12월에 1박 숙박함
답변 제공: Kim 님, 2024년 2월 2일
Dear Masami,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 - 좋아요
Julie
연인과의 여행, 반려동물 동반 여행
2023년 12월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Julie
2023년 12월에 1박 숙박함
답변 제공: Kim 님, 2024년 2월 2일
Dear Julie,Thank you so much for taking the time to share your experience. We were thrilled to read your kind words about your stay with us at the Residence Inn Columbus Polaris. We understand that traveling can be challenging, and we're glad we could provide a safe and comfortable environment. We're especially glad to hear that John was very hospitable and went above and beyond to ensure your needs were met. We all take great pride in delivering exceptional customer service, and I will make sure to relay your kind words to the team. We believe that we're nothing if not clean and friendly, so it's wonderful to know that we delivered, and that you found our hotel clean and our staff friendly. Making you happy makes us happy, and it's gratifying to hear that we succeeded in doing so during your stay. We also hope you enjoyed our breakfast; we strive to provide a variety of options to suit different tastes and preferences. If you ever find yourself in the area again, we'd love to welcome you back to the Residence Inn Columbus Polaris. Please don't hesitate to reach out to us directly if we might be of any assistance during your travels. Thank you once again for choosing The Residence Inn and Safe Travels,
10/10 - 훌륭해요
Michael
2023년 12월 28일
Michael
2023년 12월에 1박 숙박함
답변 제공: Kim 님, 2024년 2월 2일
Thank you!!
10/10 - 훌륭해요
RICHARD
연인과의 여행
2023년 12월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
Easily accessible to food and shopping
RICHARD
2023년 12월에 4박 숙박함
답변 제공: Kim 님, 2024년 2월 2일
Dear Richard,We appreciate you sharing your experience at the Residence Inn Columbus Polaris. We’re delighted to know that you felt welcome, found our team friendly and our rooms clean. We’re glad that you found our location convenient as well - we are located at a nexus of all the major shopping destinations in Columbus with Easton, Tanger Outlets and Downtown all less than 15 minutes away. Not to mention our own Polaris Fashion Place, Ohio’s largest indoor mall is within walking distance and IKEA is just down the road.Nothing would please us more than to welcome you back to the Residence Inn Columbus Polaris.Thank you for your business and if there is anything we might do to be of assistance in the meantime, please don’t hesitate to call on us
10/10 - 훌륭해요
Thopsie
2023년 12월 24일
Thopsie
2023년 12월에 1박 숙박함
답변 제공: Kim 님, 2024년 2월 2일
Thank you!! I cannot express enough how much it means to all of us especially the individual when they get a shout out in a review. This is truly what we work for every day.
10/10 - 훌륭해요
Nancy
2023년 11월 15일
Nancy
2023년 11월에 2박 숙박함
답변 제공: Kim 님, 2023년 12월 4일
Thank Nancy for your perfect score on your stay with us at the Residence Inn Columbus Polaris.
10/10 - 훌륭해요
Steven
단체 여행
2023년 11월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great easy stay
Super clean and nice condition with good breakfast buffet. Nothing negative to say—just right for the money.
Steven
2023년 11월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 11월 14일
Dear Steven,We appreciate you sharing your experience at the Residence Inn Columbus Polaris. We’re delighted to know that you felt welcome, found our team friendly and our rooms clean. We’re glad that you found our location convenient as well - we are located at a nexus of all the major shopping destinations in Columbus with Easton, Tanger Outlets and Downtown all less than 15 minutes away. Not to mention our own Polaris Fashion Place, Ohio’s largest indoor mall is within walking distance and IKEA is just down the road.Nothing would please us more than to welcome you back to the Residence Inn Columbus Polaris.Thank you for your business and if there is anything we might do to be of assistance in the meantime, please don’t hesitate to call on us.
2/10 - 너무 별로예요
TARIK M
가족 여행
2023년 11월 2일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lack of cleanliness and professionalism from the staff. they were not at all accommodating to the bug problem and I was not properly refunded for having to vacate the room
TARIK M
2023년 8월에 2박 숙박함
답변 제공: Kim Black 님, 2023년 11월 14일
Dear Tarik M,Thank you for taking the time out of your day to provide us with feedback on your recent stay with us. We appreciate you selecting the Residence Inn. We understand that traveling can be challenging, and we try to provide a safe, clean and comfortable environment. However, I understand that our accommodations and team members did not meet those expectations for you during your recent stay with us and I am very sorry.I have addressed this with everyone that is responsible, this is truly not the typical response we receive from our travelers, and we will do everything possible to make immediate corrections. We truly use all feedback from our guests to get insight on how we can keep improving.
10/10 - 훌륭해요
Nick
가족 여행
2023년 10월 24일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Huge room with frig, microwave, and dishwasher. Excellent hotel and you can walk to the mall.
Nick
2023년 10월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 10월 27일
Dear Nick,Thank you!! All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.
8/10 - 좋아요
Dagmara
2023년 10월 22일
Dagmara
2023년 10월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 11월 14일
Thank you
2/10 - 너무 별로예요
Richard
2023년 10월 19일
Richard
2023년 10월에 3박 숙박함
답변 제공: Kim Black 님, 2023년 10월 27일
Dear Richard,Thank you for taking the time out of your day to provide us with feedback on your recent stay with us. I appreciate you selecting the Residence Inn. We understand that traveling can be challenging, and we try to provide a safe, clean and comfortable environment. However, I understand that our accommodations and team members did not meet those expectations for you during your recent stay with us and I am very sorry. As a hotel team we live and breathe by these reviews and each and every team member takes great pride in our cleanliness and service standards, so it is always disappointing to hear that we fell short of your expectations. From the score on your review it seems that we missed just about every opportunity with you to make a positive impression. I will make sure that we go back and review the basic standards with the entire team as well as some addition training, this is truly not the typical response we receive from our travelers, and we will do everything possible to make immediate corrections. We truly use all feedback from our guests to get insight on how we can keep improving. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
10/10 - 훌륭해요
David
2023년 10월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Convenient location.
David
2023년 10월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 10월 27일
Dear David,We appreciate you sharing your experience at the Residence Inn Columbus Polaris. We’re delighted to know that the staff was so Great!! We’re glad that you found our location convenient as well. We hope you were able to find some time to enjoy some of the many restaurants and shopping in the area.Nothing would please us more than to welcome you back to the Residence Inn Columbus Polaris the next time you are in the area. Thank you for your time with us and if there is anything we might do to be of assistance in the meantime, please don’t hesitate to call on us.
10/10 - 훌륭해요
Rick
출장 여행
2023년 10월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jones
Always great customer service and great rooms
Rick
2023년 10월에 2박 숙박함
답변 제공: Kim Black 님, 2023년 10월 27일
Dear Rick,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
4/10 - 별로예요
Trinita
가족 여행
2023년 9월 22일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
My room had dust on the surfaces. Dog hair in freezer.
Trinita
2023년 9월에 1박 숙박함
답변 제공: Kim-General manager 님, 2023년 9월 25일
Thank you for taking the time out of your day to provide us with feedback on your recent stay with us. I appreciate you selecting the Residence Inn. We understand that traveling can be challenging, and we try to provide a safe, clean and comfortable environment. However, I understand that our accommodations did not meet those expectations for you during your recent stay with us and I am very sorry. As a hotel team we live and breathe by these reviews and each and every team member takes great pride in our cleanliness and service standards, so it is always disappointing to hear that we fell short of your expectations. I will make sure that this is address the proper dusting and cleaning process with the individual responsible, this is truly not the typical response we receive from our travelers, and we will do everything possible to make immediate corrections. We truly use all feedback from our guests to get insight on how we can keep improving. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver
10/10 - 훌륭해요
실제 이용하신 고객
2023년 9월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Residence Inn Polaris
Love the suite-has everything I need.
Everything is clean and in excellent condition. Lots of shopping and dining nearby.
실제 이용하신 고객
2023년 9월에 1박 숙박함
답변 제공: Kim 님, 2023년 9월 25일
We appreciate you sharing your experience at the Residence Inn Columbus Polaris. We’re delighted to know that you felt welcome, found our team friendly and our rooms clean. We’re glad that you found our location convenient as well - we are located at a nexus of all the major shopping destinations in Columbus with Easton, Tanger Outlets and Downtown all less than 15 minutes away. Not to mention our own Polaris Fashion Place, Ohio’s largest indoor mall is within walking distance and IKEA is just down the road.Nothing would please us more than to welcome you back to the Residence Inn Columbus Polaris.Thank you for your business and if there is anything we might do to be of assistance in the meantime, please don’t hesitate to call on us.
10/10 - 훌륭해요
Deirdre
2023년 9월 10일
Deirdre
2023년 9월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 10월 27일
Dear Deirdre,I am sorry for my delay in response, but I wanted to make sure to say THANK YOU for taking your time to response with a perfect score. All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback, I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.
10/10 - 훌륭해요
Alvin
가족 여행
2023년 9월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fun in Columbus
My trip was absolutely amazing. Had wonderful time with my children and wife.
Alvin
2023년 9월에 2박 숙박함
답변 제공: Kim 님, 2023년 9월 25일
The Staff at Residence Inn Columbus Polaris would like to thank you for all your wonderful comments. We are so pleased to hear that our location and facility was the perfect location and how much fun you had while you and your children were here. Once again, thank you for your feedback and we look forward to seeing you the next time you are passing thru our Buckeye State.
10/10 - 훌륭해요
Bruce
가족 여행
2023년 9월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room and check in
Bruce
2023년 9월에 1박 숙박함
답변 제공: Kim 님, 2023년 9월 25일
Thank you so much for your feedback about the Residence Inn. We hope to see you on your next trip to the area.
10/10 - 훌륭해요
Tammy
2023년 8월 26일
Tammy
2023년 8월에 1박 숙박함
답변 제공: Kim 님, 2023년 9월 25일
Thank you
10/10 - 훌륭해요
Karen
출장 여행
2023년 8월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful area and property was extremely well taken care of and clean
Karen
2023년 8월에 1박 숙박함
답변 제공: Kim 님, 2023년 9월 25일
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 - 훌륭해요
Cindy
2023년 8월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/A
Cindy
2023년 8월에 1박 숙박함
답변 제공: Kim 님, 2023년 9월 25일
Thank you!!
10/10 - 훌륭해요
Morgan
2023년 8월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Morgan
2023년 8월에 1박 숙박함
답변 제공: Kim 님, 2023년 9월 25일
The Staff at Residence Inn Columbus / Polaris would like to thank you for the 10 !!
10/10 - 훌륭해요
Samantha
아이를 동반한 가족 여행
2023년 8월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and centrally located ti everything
Samantha
2023년 8월에 2박 숙박함
답변 제공: Kim 님, 2023년 9월 25일
Thank you for taking the time out of your day to provide us with feedback on your recent stay with us at the Residence Inn Polaris. I will definitely let team know how their service impacted your experience. As a hotel team we live and breathe by these reviews and each and every team member takes great pride in our cleanliness and service. We truly use all feedback from our guests to get insight on how we can keep improving. We hope to see you the next time you are in the Polaris area. Have a wonderful day.
10/10 - 훌륭해요
Andrea
2023년 7월 30일
Andrea
2023년 7월에 1박 숙박함
답변 제공: Kim 님, 2023년 9월 25일
Thank you!!
8/10 - 좋아요
Zahara
2023년 7월 24일
Zahara
2023년 7월에 2박 숙박함
답변 제공: Kim Black 님, 2023년 9월 26일
Thank you!!
10/10 - 훌륭해요
John
2023년 7월 24일
John
2023년 7월에 2박 숙박함
답변 제공: Kim Black 님, 2023년 9월 26일
Thank you!!
10/10 - 훌륭해요
Jody
가족 여행
2023년 7월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jody
2023년 7월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 9월 26일
Thank you !!
10/10 - 훌륭해요
Peter
2023년 7월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Goodguys
It was a very nice and clean place to stay. The staff was extremely helpful and polite.
Peter
2023년 7월에 3박 숙박함
답변 제공: Kim 님, 2023년 7월 12일
Thank you so much for taking time to write such an amazing review on the Residence Inn Columbus/Polaris! We are thrilled that you enjoyed your stay with us. We also appreciate your comments about our staff and cleanliness as they are very important to us and travelers. We hope you will choose to stay with us again when your travels bring you back to the Polaris area of Columbus, OH. We thank you for your business!Sincerely,Kim BlackGeneral Manager
10/10 - 훌륭해요
Melvin
2023년 7월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location close to Alum Creek Lake! Spacious, clean room and great service,
Melvin
2023년 7월에 1박 숙박함
답변 제공: Kim 님, 2023년 7월 12일
Thank you for your kind words. We are all pleased to hear that you enjoyed your stay with us at the Residence Inn Columbus / Polaris. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. I will make sure to share it with everyone as a way to celebrate our successes and improve any shortfalls. We look forward to seeing you on your next trip to the Columbus area. Sincerely,Kim BlackGeneral Manager
10/10 - 훌륭해요
Jianping
연인과의 여행
2023년 6월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I am satisfied with the hotel.
Jianping
2023년 6월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 6월 28일
Thank you!! All the employees at the Residence Inn Columbus Polaris appreciate your kind words. I hope while you are here you are able to find a few hours to relax and enjoy our indoor pool or shopping. Once again, thank you for your feedback and all of your compliments.
10/10 - 훌륭해요
Mary
출장 여행
2023년 6월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous hotel with fire pit and free breakfast. Outstanding.
Mary
2023년 6월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 6월 28일
Thank you for taking the time to share your feedback about your recent stay at the Residence Inn Columbus Polaris. We appreciate your detailed review and are delighted to hear that you had a positive experience overall. Our motto is "making you happy makes us happy" and so we're happy to know about your experience. We understand that choosing a hotel and location can be a stressful decision. We strive to provide a pleasant and welcoming environment for all our guests, and we're thrilled that thehotel and team came through for you. Our experienced and dedicated staff takes great pride in delivering exceptional service, and it's fantastic to know that they provided you with excellent assistance throughout your stay. We will be sure to pass along your compliments to the entire team. Furthermore, we're delighted that you enjoyed our delicious breakfast offerings in the mornings. Providing a satisfying start to the day is important to us, and we're thrilled that you found our breakfast to be enjoyable. Your recommendation means a lot to us, and we are grateful for your kind words. Should your travels bring you back to the area, we would be honored to welcome you and your family once again. If you have any specific preferences for your next visit, please feel free to reach out to us, and we will do our best to accommodate them. Thank you once again for choosing the Residence Inn Columbus Polaris. We appreciate your feedback and look forward to serving you in the future. Don't hesitate to let us know if we might be of any assistance in the meantime.
10/10 - 훌륭해요
Miranda
2023년 5월 10일
Miranda
2023년 5월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 6월 28일
Thank you for the 5 STARS.
10/10 - 훌륭해요
Laura
2023년 5월 3일
Laura
2023년 5월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 6월 28일
Thank you for taking the time to share your positive experience! We are delighted to see that your stay was so wonderful. I will make sure to let our team knows how much you enjoyed your stay. We look forward to your next stay with us!
8/10 - 좋아요
Tom
2023년 4월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tom
2023년 4월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 9월 26일
Thank You!!
10/10 - 훌륭해요
Frank
2023년 4월 12일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were comfortable and had everything I needed. They were roomy.
Frank
2023년 4월에 4박 숙박함
답변 제공: Kim Black 님, 2023년 9월 26일
Frank,I am sorry for my delay in response, but I wanted to make sure to say THANK YOU for taking your time to response with such positive scores. All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback, I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.
10/10 - 훌륭해요
Joyce
단체 여행, 연인과의 여행
2023년 4월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable bed. Extremely clean and tidy.
Joyce
2023년 4월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 9월 26일
Joyce,Thank you!! All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.
10/10 - 훌륭해요
Bra-Ashia
아이를 동반한 가족 여행
2023년 4월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Family friendly
Bra-Ashia
2023년 4월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 9월 26일
Bra-Ashia,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 - 훌륭해요
Rick
출장 여행
2023년 3월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay, very disabled friendly. Thank you from a disabled retired veteran!
Rick
2023년 3월에 3박 숙박함
답변 제공: Kim Black 님, 2023년 9월 26일
Rick,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 - 훌륭해요
William
2023년 3월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
William
2023년 3월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 9월 26일
Thank you !!
10/10 - 훌륭해요
Sarah
가족 여행
2023년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the basketball court!
Sarah
2023년 2월에 2박 숙박함
답변 제공: Kim Black 님, 2023년 9월 26일
Sarah,Thank you so much for your feedback about the Residence Inn. We hope to see you on your next trip to the area.
10/10 - 훌륭해요
marilyn
연인과의 여행
2023년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay.
marilyn
2023년 2월에 2박 숙박함
답변 제공: Kim Black 님, 2023년 9월 26일
Marilyn,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 - 훌륭해요
reginald 님, cleveland
연인과의 여행
2023년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location is excellent
reginald
2023년 2월에 1박 숙박함
답변 제공: Kim Black 님, 2023년 9월 26일
Reginald,I am sorry for my delay in response, but I wanted to make sure to say THANK YOU for taking your time to response with such positive scores. All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback, I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.